PERFORMANCE MANAGEMENT SYSTEMS WORKING WITH TECHNOLOGY AND AUTOMATION 2019 SNAP SURVEY

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1 PERFORMANCE MANAGEMENT SYSTEMS WORKING WITH TECHNOLOGY AND AUTOMATION 2019 SNAP SURVEY KUBESHNI GOVENDER BLACK EARTH CONSULTING

2 Survey Sample Sample included 2018 seminar participants and confirmed 2019 delegates. Executed through telephone interviews and online survey over 2 week window. 84 respondents included in analysis.

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5 QPR System 6 Ignite Action Assist 5 EPMS 4 Microsoft Office Excel 3 PMS Logic 2 3 SAP ERP APPX Vision Active Reasebetsa

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7 Legislative / Policy Support Training or workshops on Performance Management Working with Stakeholders Standardisation / Uniformity Implementation Support Cascading and Integration Product / Process Advisory Monitoring and Evaluation 5

8 Training or workshops on Performance Management Support by providing management training and workshop Capacity building Assist in the reviewal of the policy and training of councillors on the same Rigorous training Conduct more workshops at local municipal level. Provide Training for Senior Managers and Councillors on the legislative requirements and policy implementation. To develop an incumbents more on Performance Management. Continued capacity building in terms of technology based systems To provide support through workshops that detail the whole concept of performance system as this will assist those who implement to debunk the notion that measurement of performance is punishment whereas it is developmental in its nature. Providing more workshops with regard to performance management system since this is the area the Municipality is not doing well. Development in SDBIP, KPI's, Targets, Cascading, Quality reporting, proper planning for performance, funding for automation, counselling, motivation, mentorship training for people managers. Support with training pms unit officials maybe twice a year Provide trainings and the best technological system used by other municipalities Conduct more workshop on Individual Performance Management always conduct workshops / training Working with Stakeholders Standardisation / Uniformity By encouraging Senior Management in Municipalities to report timeously with relevant POE. Discuss lack of active senior management participation at the various forums Training the employees on the importance of perfromance management Provide awareness to staff and councillors on the importance of PMS and its benefits to the institution and communities it serves. Advice us how to encourage Management in performance management Workshop for senior managers and all relevant stakeholders to promote culture of performance within the municipality. Assist municipalities to establish PMS steering committees Development of performance indicators and targets. Uniformity in the application of bottom layer and top layer SDBIPs. Assist in uniform application of performance rating for institutional PMS. Development of generic performance indicators standardise better and also align and streamline the legislative requirements around PMS, also lobby for COGTA to play a more leading role in PMS rather than Municipalities reporting more on Treasury requirements Look at having a uniformed and extensive reporting tool, especially for the various stakeholders e.g. national and provincial treasury, legislatures and COGTA. Developing standard operating procedures Legislative / Policy Support Cascading and Integration Product / Process Advisory Be clearer with legislation Policy review, training Review section 53(c)(iii)(bb) as it leads to manipulation of SDBIP and in turn the IDP. Provide a Framework that Municipalities can report on More workshops and clear PMS guidelines for non section 56 employees as well a reward system (Help to develop) an integrated system Nationally. Assist us in cascading to pms to lower level or recommend any municipality who implemented Help to cascade PMS to Lower Level Employees Present assistance with cascading of PMS to lower levels Recommend the best PMS system Advice which best automated system to use Assist with choosing user friendly automated PMS SALGA may recommend good user friendly automated performance system. By conducting organisational culture assessment as there environmental isnot conducive for PMS Workshop for IDP PMS & HR practitioners Offer support in terms of training from time to time To get more indepth knowledge and training so that ultimately we do away of the consultants. Provide training and workshop to management and PMS unit. Perfromance management trainings for middle and senior managers Training of PMS Division and Management regarding transition from manual to automated PMS system. Conduct more seminars Implementation Support Assist on the systems and implementation Continuous support to officers on the system because can be manipulated By being part of assessments reviews for the Municipal Managers and section 56 employees. Assist with automation of our system and after care support. render more support and also advise on better systems used. Salga's Supporting the process and assisting the PMS unit in the roll out will be dearly appreciated. Monitoring and Evaluation Coordinate workshops on PMS manage with Municipalities and other relevant stakeholders on quarterly basis to monitor progress on implementation of PMS SALGA to monitor municipality and advise if necessary Continuous training and continuous support and monitoring of our quarterly performance reports Smartness of the TARGET Proper coining of the Key performance indicator