POSITION DESCRIPTION. Position Title Airport Operations Manager - APEC21, Operations & Hosting

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1 POSITION DESCRIPTION Position Title Airport Operations Manager - APEC21, Operations & Hosting Reports To Programme Manager, APEC21, Operations & Hosting Group APEC21 Programme Date Created/Updated December 2018 About the Ministry The Ministry of Foreign Affairs and Trade (the Ministry) acts in the world to make New Zealand safer and more prosperous. It does this by working to understand geopolitical changes across the world, advancing the Government s international priorities, and providing advice to the Government on its implications. By building connections and influence in other countries we act to promote and protect New Zealand s interests. We seek to deliver value to New Zealand and New Zealanders, through: improved prosperity for New Zealand and our region the stability, security and resilience of our country, our people and our region leadership by amplifying New Zealand s influence and standing in the world kaitiakitanga or stewardship, by delivering solutions to global challenges for the benefit of present and future generations. Our values are: Impact We achieve for New Zealand, everyday, everywhere Kotahitanga We draw strength from our diversity Courage We do the right thing Manaakitanga We honour and respect others Diversity and Inclusion We aspire to be a workplace that values and utilises diverse and inclusive thinking, people and behaviours. This means that our staff reflect the diversity of New Zealand and the countries we work in, and that the contributions of staff with diverse backgrounds, experiences, skills and perspectives are valued and respected. APEC Page 1 of 5

2 About the APEC21 Programme The APEC21 Programme is an all-of-government programme which is responsible for all aspects of the preparations for New Zealand to host APEC (Asia Pacific Economic Cooperation) meetings in 2021 and for New Zealand s membership of and participation in APEC. APEC 2021 will be the largest event ever hosted by the New Zealand Government, with 18,000-22,000 participants (including Leaders, Ministers, officials, media, business people and youth) expected during the year. Around 12 blocks of significant meetings are held during the year, culminating in Leaders Week in Auckland, 8-14 November 2021, to which the leaders of all 21 APEC economies are invited. The APEC21 Programme team seeks to: Deliver a successful and impactful APEC hosting year Lead a collaborative and inclusive all-of-government team Create an APEC hosting year that staff and stakeholders are proud to be part of Operate with integrity Naku te rourou, nau te rourou, ka ora ai te iwi (With your contribution and my contribution, everyone will thrive) About the Position The purpose of the Airport Operations Manager is to ensure the planning, design and development of the APEC Operations required at Auckland International Airport is undertaken in a timely and coordinated way across the APEC21 Programme. The role will work within the Operations and Hosting team, reporting directly to the APEC21 Programme Manager, Ops & Hosting. The role will also provide advice for all related APEC21 operations at both Christchurch and Wellington airports as required. The Airport Operations Manager will scope the requirements to develop the high level plan (APEC21 Auckland Airport Operations Plan). Scope of this project includes infrastructure, technology, border control, command centres and defining operational structure and resources required to deliver a coordinated and seamless arrival and departure experience for APEC Leaders, VIPs and delegates attending APEC21 Leaders week; and for other Ministerial level meetings during the APEC hosting year. You will bring your planning and delivery of international and multilateral events or projects to the table and share your subject matter expertise with the team. Key Accountabilities Role specific: Develop the APEC21 Auckland Airport Operations Plan. Retest initial planning assumptions developed by the APEC21 team; including infrastructure, technology, border control, parking and aircraft servicing requirements for State aircraft and facilitation of VIPs using commercial flights. APEC Page 2 of 5

3 Determine airport requirements and scope to facilitate aircraft parking; motorcades, VIP facilitation; security requirements, protocol and liaison staff; advance visit programmes, risk assessments, and contingency planning. Work collaboratively with an extensive stakeholders group and establish a stakeholder working group to undertake the planning to ensure the Auckland Airport is operational for APEC economies. Develop a terms of reference to anchor this working group to ensure effective and efficient delivery of the Auckland Airport Operations Plan. Identify dependencies and risks, ensuring mitigations are in place as required. Lead the procurement activity to engage services and suppliers for logistical requirements. Contribute to the design of the APEC21 Airport Operations team and resource requirements during event delivery. Manage relationships with delivery partners in Auckland including, Auckland International Airport Ltd, NZ Police, NZ Defence, AVSEC, airport service providers and others. Manage relationships with key delivery partners at both Wellington and Christchurch Airports. Leadership: Contribute to the APEC21 division s delivery of its planned and agreed activity stream to realise its strategic priorities and high level outcomes. Demonstrate the organisation s values, goals, policies and procedures in all aspects of work. Relationship Management: Develop and maintain key relationships both internally and externally in order to advance the APEC21 division s objectives. Organisational Responsibilities: Understand the Ministry s strategic priorities and high-level outcomes framework and how this role contributes to the framework Understand and apply the strategic context in which the Ministry operates, including priorities and perspectives of the Ministers, partner agencies and external stakeholders Contribute to the preparation and reporting requirements of the Ministry s accountability documents Understand tikanga and Treaty of Waitangi principles and have sufficient appreciation of Te Reo Māori to be able to apply the Ministry Māori dimension, underpinned by Ministry values, in a way that is relevant to the context of our business Using the Ministry s Capability and Leadership Frameworks, identify and participate in opportunities for learning and development, including through regular coaching and mentoring Identify and pursue opportunities to build specialised skills, knowledge and experience aligned with the Ministry s Strategic Framework Contribute to Ministry-wide projects and emergency response situations Be aware of and adhere to the Ministry s Health and Safety policies and procedures All other duties as requested by the employer APEC Page 3 of 5

4 Knowledge Management: Contribute to the continuous development of the Ministry s knowledge base by using the Ministry s internal systems, sharing information and data with relevant internal stakeholders. Health and Safety: The Ministry is committed to providing a safe and healthy working environment for all staff, including contractors and other workers, both on and offshore. You are responsible for: taking reasonable care of your own and other s health and safety and being mindful of the effect of your actions (or lack of action) on the health and safety of others complying with reasonable Ministry instructions to ensure the Ministry is able to comply with the Health and Safety at Work Act 2015 cooperating with health and safety policies and procedures identifying and reporting hazards, injuries, illness and incidents (including near misses) that arise from your work or in the workplace identifying and eliminating or mitigating health and safety risks so far as reasonably practicable and consulting with others in doing so raising health and safety matters with your manager or health and safety representative (or contact as appropriate) ensuring that all health and safety incidents, injuries, near misses are immediately reported through the HR Kiosk ensuring that significant hazards and risks or critical incidents are drawn to the immediate attention of your Manager. Qualifications, Skills, knowledge & experience The following are required: Skills: Experience working in a programme/project environment and reporting to governance boards. Experience working across government agencies, and in particular with border control and security agencies. Experience in the planning and delivery of elements required to host international government events. Experience working with the aviation and airport sectors to deliver large events or complex logistical operations. Ability to work and consult with a wide range of stakeholders. Strong attention to detail and focus on quality. Excellent collaborator and outcome focused. Excellent interpersonal and communication skills. Ability to bring a customer focus to the role, building strong relationships and delivering customer centric solutions. APEC Page 4 of 5

5 Ability to convey complex information logically and concisely in both written and oral forms. Ability to research and analyse issues and develop appropriate recommendations. Ability to prioritise tasks effectively and work under pressure. Ability to negotiate and manage service delivery contracts. Ability to work as part of a team. Ability to build and maintain effective relationships with a range of people from all levels of the organisation. Sound judgement and decision making skills. Ability to facilitate and coordinate tasks. Ability to work with people from other cultures. Integrity, discretion and a professional work ethic. Expert in Microsoft Office suite, including Outlook, Word and Excel A good understanding of the Machinery of Government and the Government decision making process. Experience: Minimum 4-5 years experience in successfully delivering aviation related and airport projects specific to large events or complex logistical operations. Relevant experience and existing working relationships with New Zealand airports and aviation organisations. Relationships The position is required to build and maintain the following relationships: Internal: Deputy Secretary, APEC21 Chief Of Operations, APEC21, Operations and Hosting Programme Manager, APEC21, Operations and Hosting Programme team, including operations, policy and administrative staff Other MFAT staff, both onshore and offshore, including procurement, legal, finance, Protocol. External: Interagency working group members Consultants and contractors working on APEC21 Government departments/agencies including MBIE, Customs, MPI, Airways Corporation, NZTA, NZDF, Aviation Security, NZ Police, and DIA Private sector organisations for example Auckland International Airport Authority (AIAL), ground handling service providers, transport providers, BARNZ, Air New Zealand. Mandatory Role Requirements You must be able to obtain and maintain an appropriate New Zealand Government Security clearance. You must hold New Zealand citizenship. APEC Page 5 of 5