Role Description Head of Indigenous Relations

Transcription

1 Role Description Head of Indigenous Relations Cluster/Agency Department/Agency Division/Branch/Unit Location Planning & Environment Sydney Living Museums Strategy & Engagement Division/Directorate The Mint Classification/Grade/Band Clerk Grade 9/10 Kind of Employment Ongoing ANZSCO Code Role Number SE004 PCAT Code Date of Approval 8 May 2017 Agency Website Agency overview Historic Houses Trust of NSW, incorporating Sydney Living Museums (SLM), is a statutory authority of, and principally funded by, the NSW Government. The Historic Houses Trust is one of a number of agencies administered through the Office of Environment and Heritage (OEH), reporting to the Minister for Heritage. OEH regulates industry, protects and conserves the NSW environment, manages over 850 national parks and reserves and protects the natural, cultural and built heritage in NSW. SLM provides custodial care for significant historic places, buildings, collections and landscapes with integrity, and enables people to enjoy and learn about them. SLM was established under the Historic Houses Act 1980 to manage, conserve and interpret the properties vested in it for the education and enjoyment of the public. SLM s portfolio includes houses, museums, landscapes, a library and collections of paintings, furniture and objects. SLM is managed through four Divisions, each headed by a Director Strategy & Engagement, Curatorial & Museums, Heritage & Collections, and Corporate & Commercial. SLM cares for 12 of the State's most important historic houses, museums and their collections: Elizabeth Bay House, Elizabeth Farm, Hyde Park Barracks Museum, Justice & Police Museum, Meroogal, The Mint, Museum of Sydney, Rose Seidler House, Rouse Hill House & Farm, Susannah Place Museum and Vaucluse House and Caroline Simpson Library & Research Collection. All are listed in the NSW State Heritage Register. The Museum of Sydney and the Hyde Park Barracks are on the National Heritage list, with the Hyde Park Barracks is on the UNESCO World Heritage List. SLM s portfolio assets are valued at more than $256 million including buildings, land and museum collections. It also maintains 38 hectares of land including public spaces, farmland and gardens, as well as infrastructure such as roads, farm dams, 8 kilometres of fences and gates. The agency collects, catalogues and conserves material relating to core themes of domestic material culture, the history of art, architecture and design, and aspects of Sydney s social history related to its sites. The collections held at museums are valued at more than $27 million and comprise 250,000 archaeological artefacts, more than 47,500 objects, more than 130,000 glass-plate negatives, a library collection and a growing digital collection all of cultural significance to the history of NSW. The Strategy & Engagement Division is comprised of teams managing Strategic Projects, External Relations, Development, Experience, Digital, and the Hyde Park Barracks Bicentenary Project. The 1

2 Division s functions include effective managing SLM s external relations, stakeholder engagement, donors and corporate partners; delivering strategic projects designed to renew our facilities and interpretation at our current sites, develop business cases that consider new at risk heritage sites that could form part of the SLM portfolio; create compelling innovative and engaging education and public programs to grow audiences, enhance perceptions of SLM and increase public appreciation for heritage. Primary purpose of the role Lead the effective management of SLM indigenous relationships internally and externally, directly supporting and implementing the Sydney Living Museums Aboriginal Action Plan to facilitate key strategic projects, related funding initiatives and deliver tasks with a high level of administrative expertise that ensures the role s accountabilities are achieved on time, within budget and to highest standards of quality. Key accountabilities Develop and coordinate strong and positive engagement and liaison with Aboriginal communities to build effective networks and working relationships for the benefit of SLM and the Aboriginal communities. Implement and provide meaningful reporting to Aboriginal Advisory Committee and stakeholders (internal and external) to ensure consistency with objectives as well as maintaining awareness of current practices and procedures. Develop and maintain collaborative working relationships with key stakeholders, both external and internal, to facilitate the provision of timely expert strategic and high-level policy advice to the Executive on directions, issues, policy developments and legislation to support informed decision making across the agency. Involve and utilise outside Aboriginal communities and enterprises to learn from their expertise and gain directions from their guidance. Manage external affairs and communications with key indigenous, heritage, museum, cultural, tourism stakeholders to obtain their optimal contribution and develop opportunities through the coordination of agency s indigenous engagement strategy and reputation growth. Research and develop strategic funding submissions on behalf of the Executive to identify opportunities for growth and diversified funding streams to assist the agency in meeting its objectives as outlined in the strategic plan. Critically analyse and interpret public sector policies and programs to effect positive change in the role and reputation of Sydney Living Museums as a Government agency. Provide high level coordination and support for identified strategic projects, interpretation and public program outcomes including engagement of specialist external services, to ensure relevant projects are delivered on time and at expected levels. Key challenges Building the profile and reputation of the agency to improve its network of internal and external relationships especially critically key relationships with Indigenous communities. Addressing complex and sensitive issues and providing considered strategic advice and solutions to better place the agency within the wider cultural sector. Maintaining a strategic overview of all Sydney Living Museums activities as well as an understanding of the wider external context in which it operates to ensure advice and direction provided is considered and relevant. Role Description Head of Indigenous Relations 2

3 Key relationships Who Internal Director, Strategy & Engagement Executive and Team Leaders SLM Staff External Key indigenous stakeholders and communities External Stakeholders Industry peers Role dimensions Decision making This role: Why Receive guidance from and provide regular updates on projects, issues and priorities. Provide ongoing support as requested. Develop presentations, speeches and briefings the Director s use. Work collaboratively with to achieve organisational objectives, identify and assess cross divisional impacts and share knowledge. Coordinate Aboriginal Action Plan Lead and work collaboratively to support Aboriginal initiatives and staff in SLM. Communicate with to gain support for Aboriginal initiatives across the agency. Maintain effective communication with key indigenous stakeholders (local, State, national, international) to ensure the agency s is fully informed of and promptly responding to relevant and current issues. Develop and maintain functional working relationships to liaise, consult, engage and collaborate with. Represent and promote the interests of Sydney Living Museums in a range of forums. Liaise and negotiate with when representing Sydney Living Museums interests on strategic projects. Establish effective networks with other public sector and broader industry peers with similar roles across other jurisdictions, to enable performance benchmarking, monitor industry trends, maintain currency, and collaborate on common responses to emerging and future issues. Broad understanding of key stakeholders across cultural, heritage, tourism, infrastructure, museum, environmental and leisure sectors. Takes active ownership of own work. Maintains efficient lines of communication. Prioritises and manages multiple tasks and demands including matters with critical turnaround times. Develops and fosters efficient lines of communication with key stakeholders. Analyses complex and conceptual information in a range of strategic project and policy areas. Works collaboratively with communities, consultants and specialist advisors to achieve project outcomes. Role Description Head of Indigenous Relations 3

4 Has a high level of autonomy and is fully accountable for the delivery of work assignments and projects on time and to expectation in terms of quality, deliverables and outcomes. Escalates decisions that require significant change to project outcomes or timeframes. Reporting line This role reports to the Director, Strategy & Engagement. Direct reports Nil Budget/Expenditure Nil Essential requirements The role holder must be of Aboriginal and/or Torres Strait Islander descent. Tertiary qualifications and experience, relevant to this role, working in a multi-disciplinary cultural, museum or heritage environment. Ability in Aboriginal community consultation representing the needs and views of a broad range of stakeholders; together with an understanding on Aboriginal community groups in the Sydney area and Aboriginal perspectives on culture heritage and environment. A well-developed knowledge of Indigenous culture, community, issues and protocols Experience in strategic project management and contributing to Executive decision making processes, including the ability to make sound judgements and act with discretion and sensitivity. Sound management skills and superior consultation, negotiation, presentation and conflict resolution skills. Ability to act as the public face for an organisation, demonstrated through superior and engaging written and verbal communication with negotiation Strong organisational skills with the ability to undertake and complete several tasks concurrently while maintain attention to detail and meeting deadlines. Maintain a professional approach in dealing with stakeholders at all levels including the ability to act with tact and diplomacy. Excellent verbal and written communication skills including writing for a variety of audiences. Current NSW driver s licence. Capabilities for the role The applies to all NSW public sector employees. The Capability Framework is available at Capability summary Below is the full list of capabilities and the level required for this role. The capabilities in bold are the focus capabilities for this role. Refer to the next section for further information about the focus capabilities. Role Description Head of Indigenous Relations 4

5 Capability Group Capability Name Level Display Resilience and Courage Act with Integrity Manage Self Value Diversity Communicate Effectively Commit to Customer Service Work Collaboratively Influence and Negotiate Deliver Results Plan and Prioritise Think and Solve Problems Demonstrate Accountability Finance Technology Procurement and Contract Management Project Management Focus capabilities The focus capabilities for the role are the capabilities in which occupants must demonstrate immediate competence. The behavioural indicators provide examples of the types of behaviours that would be expected at that level and should be reviewed in conjunction with the role s key accountabilities. Group and Capability Level Behavioural Indicators Personal Attributes Display Resilience and Courage Personal Attributes Manage Self Stay calm and act constructively in highly pressured and unpredictable environments Give frank, honest advice in the face of strong, contrary views Accept criticism of own ideas and respond in a thoughtful and considered way Welcome new challenges and persist in raising and working through novel and difficult issues Develop effective strategies and show decisiveness in dealing with emotionally charged situations, difficult and controversial issues Look for and take advantage of opportunities to learn new skills and develop strengths Show commitment to achieving challenging goals Examine and reflect on own performance Seek and respond positively to constructive feedback and guidance Demonstrate a high level of personal motivation Role Description Head of Indigenous Relations 5

6 Group and Capability Level Behavioural Indicators Relationships Work Collaboratively Relationships Influence and Negotiate Results Plan and Prioritise Results Think and Solve Problems Business Enablers Project Management Build a culture of respect and understanding across the organisation Recognise outcomes which resulted from effective collaboration between teams Build co-operation and overcome barriers to information sharing and communication and collaboration across the organisation and cross government Facilitate opportunities to engage and collaborate with external stakeholders to develop joint solutions Negotiate from an informed and credible position Lead and facilitate productive discussions with staff and stakeholders Encourage others to talk, share and debate ideas to achieve a consensus Recognise and explain the need for compromise Influence others with a fair and considered approach and sound arguments Show sensitivity and understanding in resolving conflicts and differences Manage challenging relations with internal and external stakeholders Pre-empt and minimise conflict Take into account future aims and goals of the team/unit and organisation when prioritising own and others work Initiate, prioritise, consult on and develop team/unit goals, strategies and plans Anticipate and assess the impact of changes, such as government policy/economic conditions, on team/unit objectives and initiate appropriate responses Ensure current work plans and activities support and are consistent with organisational change initiatives Evaluate achievements and adjust future plans accordingly Undertake objective, critical analysis to draw accurate conclusions that recognise and manage contextual issues Work through issues, weigh up alternatives and identify the most effective solutions Take account of the wider business context when considering options to resolve issues Explore a range of possibilities and creative alternatives to contribute to systems, process and business improvements Implement systems and processes that underpin high quality research and analysis Prepare clear project proposals and define scope and goals in measurable terms Establish performance outcomes and measures for key project Role Description Head of Indigenous Relations 6

7 Group and Capability Level Behavioural Indicators goals, and define monitoring, reporting and communication requirements Prepare accurate estimates of costs and resources required for more complex projects Communicate the project strategy and its expected benefits to others Monitor the completion of project milestones against goals and initiate amendments where necessary Evaluate progress and identify improvements to inform future projects Role Description Head of Indigenous Relations 7