Innovation Project Lead Cross organisation - Innovation and Engagement

Transcription

1 Innovation Project Lead Cross organisation - Innovation and Engagement 1 Innovation Project Lead

2 Innovation Project Lead cross organisation projects, Innovation and Engagement Team An exciting opportunity has arisen to join one of Australia s most successful public interest and social justice organisations, in its innovation and engagement team. Justice Connect is a not-forprofit organisation with a vision of a fair and strong community in which people have a fair chance at a better life, the community sector is strong and vibrant and the legal/justice and non-legal social systems are fairer and better. At Justice Connect, we believe everyone deserves a fair chance at a better life. That s why we use the law to help people and community groups left behind by an unfair and complicated legal system. Whether it s a single mother facing homelessness, a local community group struggling with overwhelming regulation or an older person dealing with family violence, real-life problems often have legal solutions. We open up the legal system for those locked out of it, and to change the system where it is broken. The key to our impact is the passionate commitment of our people. We hold ourselves to the highest standards, driven by a desire to deliver real improvements in the lives of the people and communities we help. Justice Connect is a leader in digital innovation in access to justice in Australia, and has many exciting products and projects in the pipeline. We re looking for a dynamic new team member to join our growing team to support the development of a suite of digital innovation products and projects across the organisation. You will be exposed to the challenges and opportunities faced by the justice sector at an unprecedented time of change and development. You will work alongside leaders in the drive to fundamentally improve the justice ecosystem. You will be part of delivering meaningful, system-level change, and designing novel approaches to improving access to legal assistance and delivering legal help to underserved groups at scale. We welcome and encourage applications for Aboriginal and Torres Strait Islander people Applications close 9am Monday 11 Feb Innovation Project Lead

3 Position description Position title Position reports to Position Works in Close Collaboration with Innovation Project Lead cross organisation projects Head of Innovation and Engagement Senior Developer, Project Coordinator, Communications Manager, Content Producer, Subject Matter Experts Employment status Fixed term contract to 24 December 2019 Hours Salary 30 hrs per week (0.8 FTE) Pro rata of $73, per annum, plus 9.5% superannuation, annual leave loading and generous salary packaging options Location Level 17, 461 Bourke Street Melbourne VIC 3000 Closing date 9am Monday 11 Feb 2019 For further information Contact Kate Fazio, Head of Innovation and Engagement (03) Role purpose This exciting new role is part of Justice Connect s acclaimed innovation and engagement team. Undertaking some of the most cutting edge work at the intersection of justice and technology, our multidisciplinary innovation team works on a range of projects that aim to scale Justice Connect s reach and impact and improve the experience of people seeking legal help and of the lawyers that help them. This role will be focussed on leading several key collaborative projects aiming to scale the reach and impact of Justice Connect s services for individuals, in particular our Public Interest Law Service and our Court Programs. You will enjoy working across programs and teams, helping to build and sustain momentum in projects. You will thrive both working in an interdisciplinary and collaborative environment, and as an autonomous worker. You will have experience running projects and working with internal and external stakeholders and contractors to get results quickly. This is a unique role, representing an extraordinary opportunity to gain real-world, applied experience in design thinking, human centred design and evaluation at the intersection of law, technology and design. Key responsibilities The Innovation Project Lead cross organisation, will be responsible for leading and undertaking key project work on several significant digital innovation projects at Justice Connect, including overseeing the technical and design side of setting up an online legal clinic, overseeing the delivery of new areas of Justice Connect s website to connect help-seekers with self-help resources, and working with programs to create interactive self-help resources for people who are not eligible for access to one-on-one assistance from a lawyer, but cannot afford to pay for legal assistance The role will work closely with our in-house developers, our external web developers, our communications team, and with internal subject matter experts. 3 Innovation Project Lead

4 Selection criteria Qualifications Technical expertise Experience Knowledge, skills & attributes Law desirable Communications valued Design, human-centred design valued Technology/IT/programming valued Advanced skills in Microsoft Office software, including Outlook, Word and Excel essential Skills in working with data, analytics and reporting essential Website or software management/coordination desirable Database and relationship management system skills desirable Human-centred design/psychology/market research experience valued Experience in complex project management and stakeholder relationships essential Experience in digital product/projects or system configuration and working with developers desirable Experience managing external contractors - desirable Experience in human-centred design desirable Experience in implementing project evaluations desirable Sound technical skills, and interest and appetite to learn new systems and processes Systems thinker and problem solver Comfort in complexity and ambiguity Excellent oral, written and visual communication skills, ability to communicate with a diverse range of stakeholders in diverse and appropriately tailored formats High levels of interpersonal skills with a demonstrated ability to use those skills to build relationships with diverse stakeholders and clients Highly motivated, with a strong work ethic, a positive attitude and demonstrated ability to work both independently and in a team A sound knowledge of information, relationship and document management practices Lover of data, and synthesiser of insights A commitment to and passion for Justice Connect s objectives and values and the role that innovation projects play in improving access to justice Employee benefits Justice Connect offers employment benefits including salary packaging (making part of your salary tax-free), flexible working arrangements, above award annual leave provisions and opportunities for professional development. Justice Connect is an organisation that strives to show leadership, operate sustainably and demonstrate our effectiveness. You will be rewarded with a workplace culture that is professional, committed, collaborative and creative and where you can make a real difference through your work. 4 Innovation Project Lead

5 Important information For further information about Justice Connect and its work please visit The application process is as follows: Applications should be addressed to Kate Fazio, Head of Innovation and Engagement, and should comprise a cover letter, your resume, and a succinct statement outlining your suitability for the role with reference to the selection criteria Applications should be ed to hr@justiceconnect.org.au as a single word or PDF file including Innovation Project Lead, Innovation and Engagement- cross organisation projects in the subject line. Applications close at 9am Monday 11 February, Innovation Project Lead