Strategic Information Systems Planning

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1 Course Overview CISB444 Sraegic Informaion Sysems Planning Sraegic Planning for Informaion Sysems explores he impac ha informaion sysems (IS) and informaion echnology (IT) have on business performance and he conribuion ha hey make o he sraegic opions of organisaions. I describes ools, echniques and managemen frameworks o boh align sraegies for IS and IT wih business sraegy, as well as seek ou new opporuniies hrough innovaive deploymen of echnology. Informaion Sysems Sraegy 2010, Sii Salbiah Mohamed Shariff 1 Informaion Sysems Sraegy 2010, Sii Salbiah Mohamed Shariff 2 Course Overview This course demonsraes why sraegic planning for informaion sysems is essenial o organisaional success, especially in imes of increasingly rapid change. Over he long erm any organisaion will ge he informaion sysems i deserves, according o he approach adoped o he use and managemen of IS/IT. To obain he whole range of benefis available from IS/IT and avoid he poenial pifalls, every organisaion mus esablish he means o manage IS/IT as an inegral par of is approach o sraegic managemen. Course Objecives To provide an undersanding ha sraegic planning for informaion sysems is boh essenial and feasible. To demonsrae ha organisaion mus esablish a way of managing IS/IT sraegically as par of he business developmen process in order o deliver he benefis available from IS/IT and o avoid he poenial pifalls in IS/IT implemenaion. To assess alernaive approaches o developing informaion sysems (IS) sraegies. To highligh he imporance of informaion as one of he organisaion s sraegic resources Informaion Sysems Sraegy 2010, Sii Salbiah Mohamed Shariff 3 Informaion Sysems Sraegy 2010, Sii Salbiah Mohamed Shariff 4

2 Chaper 6 Deermining he Business Informaion Sysems Sraegy Chaper 6: Overview Chaper 6 is a summary chaper and brings ogeher he maerial inroduced in Chapers 2-5 o show how he demand side of he sraegy can be coherenly addressed. I considers how he models and processes of IS/IT sraegic planning from Chaper 3 and he ools and echniques of analysis from Chapers 2,4 and 5 can be consolidaed d ino an IS/IT sraegic managemen approach for he organisaion. Informaion Sysems Sraegy 2010, Sii Salbiah Mohamed Shariff 5 Informaion Sysems Sraegy 2010, Sii Salbiah Mohamed Shariff 6 Chaper 6: Main Topics Sraegic Planning Techniques and Their Relaionships Framework in which h he Tools and Techniques Idenifying how IS/IT could Impac he Sraegy Esablishing he Relaive Prioriies for IS/IT Invesmens Inroducion A se of known requiremens and poenial opporuniies can be idenified hrough in-deph analyses of he business environmen and business sraegy plus examinaion of he role ha informaion and sysems can and could fulfil in he business. Informaion needs and relaionships can hen be convered ino sysems requiremens and an appropriae organisaion of daa and informaion resources. Informaion Sysems Sraegy 2010, Sii Salbiah Mohamed Shariff 7 Informaion Sysems Sraegy 2010, Sii Salbiah Mohamed Shariff 8

3 Inroducion To enable hese ideal applicaions o be developed and managed successfully, resources and echnologies will have o be acquired and deployed effecively. The sraegy need o idenify wha is evenually required and mus also undersand accuraely how much has already been achieved. An IS/IT sraegy mus define a migraion pah ha overcomes exising weaknesses, explois srenghs and enables he new requiremens o be achieved in such a way ha i can be resourced and managed appropriaely. The IS/IT sraegy mus be inegraed no only in erms of informaion, sysems, and echnology via a coheren se of acions bu also in erms of a process of adapaion o mee he changing needs of he business as hey evolve. Sraegic Planning Techniques and Their Relaionships Chaper 1 Developed model for describing he IS applicaion porfolio of a business: sraegic, high poenial, key operaional, suppor. Chaper 3 Described he main facors ha influence he balance of ha porfolio for any business Chaper 4 Deal wih he shor and long erm inernal facors, ha deermine he overall srucure of he porfolio Chapers 2 and 5 Focused mainly on he exernal facors A his sage he above discussion considered hese facors in erms of heir influence in deermining wha could and should be done raher han how o do i. Informaion Sysems Sraegy 2010, Sii Salbiah Mohamed Shariff 9 Informaion Sysems Sraegy 2010, Sii Salbiah Mohamed Shariff 10 Framework in which he Tools and Techniques The main objecive of deermining he IS sraegy is o idenify he required applicaions and heir prioriies and be able o deploy resources o achieve hem successfully. The applicaions porfolio can be divided id d ino 3 componens: The exising applicaions Assessed in erms of heir conribuion o exising business processes and performance and how well hey suppor he achievemen of known fuure requiremens The required applicaions Necessary applicaions o achieve he business wihin he business planning horizon The poenial applicaions Applicaions ha migh prove valuable in he fuure Framework in which he Tools and Techniques The differen ypes of applicaion and heir implicaions are likely o resul from (respecively): a horough siuaion appraisal of he business and is informaion requiremens, an analysis of he business sraegy and objecives, and a creaive assessmen of possibiliies for IS/IT in he business environmen. Informaion Sysems Sraegy 2010, Sii Salbiah Mohamed Shariff 11 Informaion Sysems Sraegy 2010, Sii Salbiah Mohamed Shariff 12

4 Overall Framework for Deerminaion of he Business IS Sraegy focus for invesmens Appraisal of IS/IT as i relaes o he business Undersand d he indusry srucure, success crieria and business posiion (inc SWOT) Analyse he exernal value chain and informaion flow implicaions Analyse he inernal value chain and organisaional relaionships Assess he business conribuion of exising sysems Idenifying required and poenial fuure invesmen (1-3 years) Informal creaive hinking Consider he poenial IS/IT impac on producs/markes ec, Consider he poenial of IS/IT o change he srucure and Assess opions for new IS/IT invesmen and selec mos Idenifying How IS/IT Could Impac he Sraegy Undersanding he indusry and he poenial impac of IS/IT on producs and markes Undersanding of he organisaion in erms of business unis, heir relaionships and he similariies il ii and differences among hem and he environmens in which hey operae. Inerpreing business Wha he organisaion migh do, wans o do, mus do, can do Analysing he indusry exernal value chain and he informaion flow Deermining criical success facors Deermining he sraegic poenial Exising Poenial applicaions porfolio Informaion Sysems Sraegy 2010, Sii Salbiah Mohamed Shariff 13 Informaion Sysems Sraegy 2010, Sii Salbiah Mohamed Shariff 14 focus for invesmens The Seps Which Define he Sraegic IS Poenial and Opions Appraisal of IS/IT as i relaes o he business Undersand d he indusry srucure, success crieria and business posiion (inc SWOT) Analyse he exernal value chain and informaion flow implicaions Analyse he inernal value chain and organisaional relaionships Assess he business conribuion of exising sysems Idenifying required and poenial fuure invesmen (1-3 years) Informal creaive hinking Consider he poenial IS/IT impac on producs/markes ec, Consider he poenial of IS/IT o change he srucure and Assess opions for new IS/IT invesmen and selec mos Esablishing he Relaive Prioriies for IS/IT Invesmens Analyse he inernal value chain and organisaional relaionships I is imporan o idenify he primary aciviies of he business: hose essenial o he value adding processes and o describe he key informaion requiremens of each and he links among hem Assessmen of new opions for invesmen Deermine he fuure applicaions porfolio Exising Poenial applicaions porfolio Informaion Sysems Sraegy 2010, Sii Salbiah Mohamed Shariff 15 Informaion Sysems Sraegy 2010, Sii Salbiah Mohamed Shariff 16

5 The Seps Which Esablish he Relaive Prioriies Wihin he Overall Demand Appraisal of IS/IT as i relaes o he business Undersand d he indusry srucure, success crieria and business posiion (inc SWOT) Idenifying required and poenial fuure invesmen (1-3 years) Informal creaive hinking Consider he poenial IS/IT impac on producs/markes ec, Analyse he exernal value chain and informaion flow implicaions Analyse he inernal value chain and organisaional relaionships Consider he poenial of IS/IT o change he srucure and Chaper 6 Complee Assess he business conribuion Assess opions for new IS/IT invesmen and selec mos of exising sysems focus for invesmens Exising Poenial applicaions porfolio Informaion Sysems Sraegy 2010, Sii Salbiah Mohamed Shariff 17 Informaion Sysems Sraegy 2010, Sii Salbiah Mohamed Shariff 18