Catastrophic Organizational Change Made Easy

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1 Catastrophic Organizational Change Made Easy Pete Renneker, MBCP #CatastrophicOrgChg

2 Survey 1. My company experiences change now than it did 10 years ago.

3 Survey 1. My company experiences change now than it did 10 years ago. 2. My company primarily utilizes common project management methods to direct major change efforts.

4 Survey 1. My company experiences change now than it did 10 years ago. 2. My company primarily utilizes common project management methods to direct major change efforts. 3. My BC program is driven by common project management methods.

5 Survey 1. My company experiences change now than it did 10 years ago. 2. My company primarily utilizes common project management methods to direct major change efforts. 3. My BC program is driven by common project management methods. 4. My company is at managing change.

6 Survey 1. My company experiences change now than it did 10 years ago. 2. My company primarily utilizes common project management methods to direct major change efforts. 3. My BC program is driven by common project management methods. 4. My company is at managing change. 5. I love Microsoft Project.

7 What is Catastrophic Organizational Change?

8 I m their leader. Which way did they go?

9 DRI2013 Lessons

10 DRI2013 Lessons 1. The devil is the detail.

11 DECISION PARALYSIS

12 Simplicity is the ultimate sophistication. Leonardo da Vinci

13 DRI2013 Lessons 1. The devil is the detail. 2. Catastrophic Change Management is an exercise in contrasts

14 RATIONAL IRRATIONAL PRACTICAL EMOTIONAL ACCURATE ACCESSIBLE SCIENTIFIC ARTISTIC

15 DRI2013 Lessons 1. The devil is the detail. 2. Catastrophic Change Management is an exercise in contrasts 3. It is easier to change individuals when they are formed into groups

16 In conditions of uncertainty, humans, like other animals, herd together for protection. - James Surowiecki

17 Group Exercise Pair up in groups of 2 Study partner s appearance (1 min) Turn your backs, change 1 thing about your look (1 min) Reveal new look and try to identify the change Optional: PRIZE FOR MOST CREATIVE Take a picture with your phone of your change (no pictures of others) #CatastrophicOrgChg

18 DRI2013 Lessons 1. The devil is the detail. 2. Catastrophic Change Management is an exercise in contrasts 3. It is easier to change individuals when they are formed into groups 4. Resistance is mostly benign

19 The oldest and strongest emotion of mankind is fear, and the oldest and strongest kind of fear is fear of the unknown. H.P. Lovecraft

20 Irrational Behavior = Irrational System

21 Change Management Models 1. The Elephant & The Rider 2. Lewin s Change Model

22 The Elephant & The Rider

23 Lewin Change Model

24 It is not enough to do your best; you must know what to do, then do your best. - W. Edwards Deming

25 The more I practice, the luckier I get. Arnold Palmer

26 P3P Model

27 P3P Model Illustrate a Troubling Reality

28 P3P Model Provide Compelling Target

29 P3P Model Identify Behavior Changes

30 P3P Model Maintain a Productive Range of Distress

31 P3P Model Celebrate & Duplicate Wins

32 P3P Model Foster a Herd Mentality

33 P3P Model Eliminate Old Incentives

34 P3P Model Provide New Incentives

35 Develop Good Habits P3P Model

36 P3P Model

37 @PeteRenneker #CatastrophicOrgChg

38 Closing Thought Resilience is the capacity to withstand stress and catastrophe. What makes us resilient?

39

40 Bibliography A Dynamic Theory of Personality: Papers of Kurt Lewin. New York, NY: McGraw-Hill Book Company, Inc., Conner, Daryl R. Managing at the Speed of Change. New York, NY: Villard Books, Grenny, Joseph, et al. Influencer: The New Science of Leading Change. New York, NY: McGraw Hill Education, Harvard Business Review. HBR s 10 Must Reads on Change. Boston, MA: Harvard Business School Publishing Corporation, Heath, Chip and Heath, Dan. Made to Stick: Why Some Ideas Survive and Others Die. New York, NY: Random House, Heath, Chip and Heath, Dan. Switch: How to Change Things When Change is Hard. New York, NY: Broadway Books, Lepore, Domenicao and Cohen, Oded. Deming and Goldratt. Great Barrington, MA: The North River Press, Rodin, Robert. Free, Perfect, and Now. New York, NY: Simon & Schuster, Schellenberg, James A. Masters of Social Psychology. New York, NY: Oxford University Press, 1978.