Strategic Plan

Transcription

1 Strategic Plan THE NATIONAL GRADUATE SCHOOL OF QUALITY MANAGEMENT Celebrating 20 YEARS of Quality Education This material is protected by United States copyright laws. You must treat this publication like any other proprietary material. No part of this material may be copied, photocopied, reproduced, translated, or reduced to any electronic medium by individuals or organizations outside of The National Graduate School of Quality Management without prior written consent from the National Graduate School of Quality Management. For information, please call or visit The National Graduate School of Quality Management

2 Why NGS NGS 2019 provides the strategic direction and framework for decision-making, priority setting, and resource allocation focused on: Ensuring that NGS remains relevant as a professional practice institution Leveraging NGS strengths: unique programs, high engagement, practice focus, outstanding value, active alumni Focusing resources on well-defined footprint/audience Building NGS financial strength and its investment in students and organizations success Measuring NGS Institutional Effectiveness and organizational health NGS Strategic Plan 2

3 Fundamentals of NGS 2019 Strategy Articulate our future course Transform ourselves to remain, agile, relevant, and competitive Position NGS for success by leveraging what makes us unique in the educational landscape Focus on transparency, on high engagement/student centric, on student and organizational success Take on the challenges: Student Enrollment Brand recognition Organic growth NGS Strategic Plan 3

4 Our Mission: Prepare business professionals through innovative and quality education to position them for success. NGS Strategic Plan 4

5 Our Vision: Become a nationally recognized comprehensive education institution that provides accessible, quality, business-focused education and training programs which support individual professional practice and organizational success by: Providing innovative education that translates theory into practice Facilitating knowledge building and shared best practices Creating organizational success using Quality Systems Management (QSM) principles Providing competency-based content relevant to business practices Becoming the recognized national QSM thought-leader Providing access to QSM resources, research, and expertise Leading and facilitating the QSM Community of Practice Promoting QSM research and publication Providing open education opportunities Setting the national standard for affordable tuition and high graduation rates with programs directly relevant to professional practice NGS Strategic Plan 5

6 Our Guiding Values: Student Centered Students are our passion and business. Our decisions and actions are student-success focused and are responsive to students needs and issues. We support their success as students and as our graduates. Diversity We actively promote and celebrate of the diversity of ideas, ethnicity, work experience, social background, philosophies within the College. Excellence We have a passion for comprehensive academic excellence, and integrity. Promote student professional growth and corporate success by providing quality education, training, services, and an active Alumni network. Teamwork We will strive to be a High-performance Team promoting ownership, initiative, constructive communications and collaboration, and organizational agility. Integrity We are committed to the principles of truth and honesty and we will be equitable, ethical, and professional. Stewardship of Resources We are dedicated to the efficient and effective use of resources ensuring transparent compliance with all regulatory requirements. NGS Strategic Plan 6

7 NGS 2019 Goals Goals driving NGS forward Goal 1 Leadership & Enrollment: repeatable and predictable annual enrollment that ensures continued viability Goal 2 Market: well defined NGS footprint/audience and structure to effectively manage that market Goal 3 Effectiveness: focus our resources on our mission and develop metrics to assess our mission accomplishment and drive change Goal 4 Fiscal: establish and maintain financial stability NGS Strategic Plan 7

8 Conduct Quality Systems Management (QSM) workshops and seminars Goal 1: Leadership & Enrollment Provide access to QSM experts Annual sustained enrollment of 350 new students by FY 2019 BSc and MS 96% retention rate; 90% on-time graduation rates DBA 75% retention rate; 50% on-time graduation rate NGS Strategic Plan 8

9 Complete a comprehensive environmental scan to define market Goal 2: Market Develop national structure that supports recruiting and retention for the defined NGS market Secure community colleges agreements Secure corporate partnerships Establish a presence on Military Installations NGS Strategic Plan 9

10 Measure success against its mission Develop mechanism to assess Institutional Effectiveness (IE) Goal 3: Effectiveness Create a dash-board of organizational health and performance metrics including Institutional effectiveness Link curriculum development and change processes to IE assessment Link Faculty Development and Evaluation Program to IE assessment Determine reasons for attrition and institute changes as appropriate Ensure programs are relevant to and supporting student success in the work place NGS Strategic Plan 10

11 Maintain 750K net asset value Sustain annual clean audits Goal 4: Fiscal Improve our annual Financial Responsibility Composite Score of over 1.5 Maintain 1.5 or greater Current Ratio (assets to liabilities) Refine activity-based accounting processes and decentralized budget control NGS Strategic Plan 11