The New World of Work:

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1 The New World of Work: Attracting, retaining & engaging the next generation workforce Eliane Miles World Tourism Forum Talent Boost Friday, 18 th May 2018

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4 DISTRACTION

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8 2007: SMARTPHONE RESISTANCE

9 2007: SMARTPHONES

10 TODAY: SMARTPHONES

11 2030: SMARTPHONES?

12 Footnote: Cisco Internet Business Solutions Group

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14 DIGITAL DISRUPTION 44% of Australian jobs are at high risk of digital disruption in years 5.1m jobs Source: CEDA, Australia s Future Workforce, 2015

15 2030

16 AUGMENTED REALITY

17 DRONE DELIVERY

18 DRIVERLESS CARS OR AUTONOMOUS VEHICLES

19 FUTURE JOBS RECRUITING NOW Blockchain developer. Cognitive computer analyst. Cyber security professional. Medical nanotechnologist. Virtual reality engineer. Social media marketer. Robotics technician. UAV operator. Data visualisation designer. App developer. UX manager. Digital services officer.

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23 AU ST R A L I A I S

24 AUSTRALIA TODAY 24.9m

25 30 YEARS AHEAD OF SCHEDULE

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27 AVERAGE ANNUAL ADULT EARNINGS 2007 $52,000

28 AVERAGE ANNUAL ADULT EARNINGS 2017 $80,000 Increase of 54%

29 10 YEAR CAP CITY GROWTH, BRISBANE $329,900 $655, Increase of % Source: Residex, Ironfish

30 MEET THE KIPPERS K I P P E R S

31 MEET THE KIPPERS Kids In Parents Pockets Eroding Retirement Savings

32 A U S T R A L I A I S

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34 AUSTRALIA HAS A GREATER % OF MIGRANTS THAN

35 CULTURAL DIVERSITY - AUSTRALIA

36 We re living in the granny flat of the world, but having global impacts. Phil, Mitchelton QLD

37 AU ST R A L I A I S

38 1987

39 2017

40 2047

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42 DECLINING WORKFORCE RATIO

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44 % OF ALL NEW JOBS BY INDUSTRY, ,400 NEW JOBS Source: Australian Jobs, 2018

45 NEW JOBS TO 2022: SKILL REQUIREMENTS Projected employment growth - five years to May 2022 ( 000s) Skill Level 1 (Bachelor or higher) Skill Level 2 (Adv Dip or Dip) Skill Level 3 (Cert IV or III with 2 yrs training) 57.8 Skill Level 4 (Cert II or III) Skill Level 5 (Cert I or secondary education) Source: Australian Jobs, 2018

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47 INTERGENERATIONAL WORKFORCE TRANSITION

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57 POSTLINEAR

58 MORE EDUCATED

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62 POSTLITERATE

63 4.7 QUINTILLION (4,700,000,000,000,000,000) BYTES OF DATA CREATED EVERY DAY MORE DATA IN THE LAST 2 YEARS THAN THE HISTORY OF CIVILISATION

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73 THE FUTURE: EMPLOYEE -CENTRIC EXPERIENCES

74 THE ENGAGEMENT EQUATION

75 THE ENGAGEMENT EQUATION Culture + Purpose + Impact

76 CULTURE

77 TOP 5 ATTRACTION / RETENTION FACTORS 5. Training (employability) 4. Job content (variety) 3. Management style (accessibility) 2. Work/life balance (flexibility)

78 TOP 5 ATTRACTION / RETENTION FACTORS 5. Training (employability) 4. Job content (variety) 3. Management style (accessibility) 2. Work/life balance (flexibility) 1. Workplace culture (community)

79 PURPOSE

80 PURPOSE

81 PURPOSE Remuneration Employment conditions Superannuation Employment stability Worker entitlements Job security Tenure Role Description

82 PURPOSE Social events Collaboration Workplace Flexibility culture Remuneration Employment conditions Superannuation Employment stability Professional networking Co-working spaces Team Job security building Worker entitlements Tenure Role Description

83 PURPOSE Triple bottom Volunteer line Days Organisational values Professional development Social events Collaboration Workplace Flexibility culture Remuneration Employment conditions Superannuation Employment stability Corporate Giving Programs Career Further study pathways Training Professional networking Co-working spaces Team Job security building Worker entitlements Tenure Role Description Life coaching

84 PURPOSE

85 IMPACT

86 IMPACT CONTRIBUTE

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91 GROWING DEMAND FOR ENTERPRISE SKILLS Digital skills 212% Critical thinking 158% Creativity 65% Presentation skills 25% Source: Foundation for Young Australians, 2016

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