OPEN MINDS Executive Education Program Guide. Leadership. Performance Management. Finance. Marketing Informatics & Analytics Market Innovation

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1 OPEN MINDS 2014 Executive Education Program Guide Leadership Performance Management Strategic Planning Finance Technology Marketing Informatics & Analytics Market Innovation Educating leaders who make a difference. Intensive executive development programs focused on market intelligence, business best practices, industry case studies, and peer-to-peer networking.

2 Business intelligence for an evolving market. Since our launch in 1987, OPEN MINDS has monitored and analyzed every development affecting the behavioral health and human service market. Led by renowned industry thought leader, Monica E. Oss, our nationally-recognized team has specific expertise and management experience in the sectors of the field serving high-cost consumers with chronic health conditions and complex support needs. This unique combination of information, expertise, and experience fuels the strategic insights and business intelligence that makes OPEN MINDS executive education events a step above the rest. Over the past decade, our results-oriented meetings have become the go-to conferences for C-Level executives in the field. Often referred to as a mini-mba for behavioral health and human service executives, OPEN MINDS executive education programs offer a competitive advantage to the leaders in the field looking to make a difference. Table Of Contents: Who Attends Page 3 The OPEN MINDS Planning & Innovation Institute (June 3-5, New Orleans, LA) Page 4 The OPEN MINDS California Planning & Performance Management Institute (August 20-21, San Diego, CA) Page 5 The OPEN MINDS Executive Leadership Retreat (September 9-11, Gettysburg, PA) Page 6 The OPEN MINDS Technology & Informatics Institute (November 5-6, 2014, Washington, D.C.) Page7 The OPEN MINDS Performance Management Institute (February 13-14, Clearwater Beach, FL) Page Registration Discounts & Special Offers Page 9

3 Impressive. Engaging. Challenging. My brain hurts... Highly recommended... OPEN MINDS does a fantastic job presenting the latest market information with both high-level analysis and practical management advice. The information presented is enlightening, the networking opportunities are top-notch, and the workshops on management best practices are priceless. Hands down, these are the most impressive and worthwhile events I attend. Who Attends OPEN MINDS Executive Development Programs? Addiction Treatment Mental Health Services Social Services Disability Support Child Welfare Long-Term Care Chronic Disease Management Adult Corrections Community-Based Services Juvenile Justice Family Preservation Breakdown By Title: 34% 47% 12% 7% CEOs, CFOs, Presidents Other C-Level Executives Managers & Supervisors Clinicians/ Other

4 #PII14 When? June 3-5, 2014 Where? The Sheraton New Orleans New Orleans, Louisiana Session Highlights: The Inside Perspective On Health Homes: Learning From The Experience Of Provider Organizations Technology For Better Brains: The Rise Of Transcranial Magnetic Stimulation, Vagus Nerve Stimulation & Brain Science Being A Specialist In An Integrated World What Keeps CEOs Up At Night? The OPEN MINDS Guide To Strategic Planning Mastering The Art Of Delivering Home-Based Services: Changing Management Models & Consumer Engagement Goodbye FFS: A Guide To Creating & Navigating Case Rate Reimbursement More Information: events@openminds.com OPEN MINDS Planning & Innovation Institute The only executive event providing strategic insight on the contracting, service delivery, and technology innovations driving change in the health and human service market. These are challenging times for organizations serving complex consumers. The big questions? What will our organization look like in five years? How do we get there? What new programs do we need? 4. How do we compete? The New Orleans Sheraton The answers to these questions are the focus of this year s three-day executive immersion in innovation. The best practice pillars of the institute are three-fold: how to develop successful strategies; how to innovate effectively and profitably; and how to compete Program Overview: Executive briefings on the innovative contracting systems shaping health care financing ACOs, health homes, coordinated care, performance-based contracting, value-based purchasing initiatives and more An exploration of the innovative service delivery methods influencing treatment, including personalized medicine, hospital readmission prevention, community-based service delivery, crisis stabilization, virtual care, and more Review of the technological innovations changing the health care system, including tech-enabled care, mobile service delivery, and decision-support tools. Networking with 400+ executive attendees, 50+ faculty members, and 35+ vendors/exhibitors 2015 Dates Just Announced! Mark your calendars! The 2015 OPEN MINDS Planning & Innovation Institute will be held June 16-18, 2015 at the Sheraton New Orleans.

5 #OMCA When? August 20-21, 2014 Where? Mission Valley Marriott San Diego, California Session Highlights: Best Practices In Maximizing The Value Of Your Team: How To Measure & Manage Clinical Staff Productivity New Service Line Development From A To Z: Tips, Tricks, & Advice Marketing Your Organization For Success: Essential Elements For Every Marketing Plan Measurement & Reporting From The Payer Perspective Surviving & Thriving With P4P: A Look At Performance-Based Contracting With Provider Organizations In The Field More Information: OPEN MINDS California Planning & Performance Management Institute NEW for 2014! The economic, political, and technological evolutions in today s market have raised many challenges for health and human service organizations. With the emergence of new service delivery models, increases in managed care and value-based contracting, and the continuous movement towards greater care coordination, the market is shifting for service provider organizations and these changes will only increase in the coming years. The 2014 OPEN MINDS California Planning & Performance Management Institute is the only California-specific event designed to help executives maximize organizational performance and provide the market context you need to position your organization for the future Program Overview: The Mission Valley Marriott Develop the administrative competencies organizations need to succeed with care management models Grow the management competencies (and infrastructure) organizations need to accept value-based payment Create service program models for financial sustainability in new environment events@openminds.com

6 #ELR14 When? September 9-11, 2014 Where? The Historic Gettysburg Hotel - Gettysburg, Pennsylvania Retreat Highlights: Using Transformational & Transactional Leadership Strategies: Chamberlain At Little Round Top Positioning For Strategic Advantage: Buford & The High Ground Private Reception At The Museum - Gettysburg National Military Park Museum & Visitor Center Leading Your Organization In Turbulent Times: How To Make Organizational Change Work How To Negotiate An Executive Compensation Package Lincoln Movie Night At Gettysburg s Historic Majestic Theater Developing Followers As Partners: Sickles At The Peach Orchard OPEN MINDS Executive Leadership Retreat The premier professional and personal leadership experience designed specifically for health and human service executives. We all know that leaders have the power to shape an organization to navigate down the path to success or failure. Yet when faced with the dayto-day challenges of running an Attendees At Battlefield Case Study Session (2013) organization, many executives put off leadership development. It becomes a secondary issue as we deal with the crisis of the day something that, despite its importance, we never have quite enough time to fit into our schedules. Design your own program! Don t miss our new executive retreat for continued relaxation, rejuvenation, and growth! Each year, executive attendees have the opportunity to design their own experience from a wide offering of briefings, discussion groups, onlocation case studies, networking events, and relaxing activities. Historic Gettysburg serves as the backdrop for this unique event, where attendees will have the opportunity to customize their own program and explore all that Gettysburg has to offer. In addition to a selection of management-focused sessions, we will use a portion of the program to examine the decisions and tactics employed by the Civil War s legendary leaders over 150 years ago and then apply those lessons to the leadership challenges facing health and human service executives today. events@openminds.com

7 #TII14 When? November 5-6, 2014 Where? Omni Shoreham Hotel Washington, D.C. Session Highlights: How To Develop, Implement & Manage A Successful Telehealth Practice How To Establish A Technology Budget: A Discussion Session For IT Directors Performance Data, Dashboards & Metrics- Based Management: Meaningful Data For Meaningful Decisions The Evolution Of Decision- Support Tools In Specialty Care Selecting an EHR & Leveraging Your EHR Implementation: The Ultimate Planning Guide For Executive Teams The Information Roadmap: From Information Input To Dashboards & Decision- Support events@openminds.com OPEN MINDS Technology & Informatics Institute The only executive conference focused on how to leverage technology and informatics to better care for the high-cost, highneeds consumer population of the health and human service market. In this evolving market, what is the best way to position your organization to align with the structural and financial system changes brought by health care reform? In a word, technology. The OPEN MINDS Technology Vendors Pack Exhibit Hall Technology & Informatics Institute will focus on how organizations serving high-cost, high-needs consumers can use emerging technologies to gain the competitive advantage in a changing marketplace. From telehealth and smartphone apps, to robots and remote monitoring, this is the only event to cover all the latest cuttingedge technologies and how those technologies will effect you. Over two information-packed days, the OPEN MINDS team of expert consultants, along with nationally recognized leaders in technology innovation, will discuss the three ways that technology is shaping the post-health care reform market: What is new science changing when it comes to treating consumers? How is technology changing where services are delivered? When can technology be utilized to improve decision making? 2015 Dates Just Announced! Mark your calendars! The 2015 OPEN MINDS Technology & Informatics Institute will be held October 27-28, 2015 at the Omni Shoreham Hotel in Washington, D.C.

8 #PMI15 When? February 12-13, 2015 Where? Sheraton Sand Key Resort Clearwater Beach, Florida Session Highlights: Succeeding Under Performance-Based Contracting: The Provider Perspective Making The Switch: A Guide To Successfully Managing The Transition To The New CPT Codes, ICD-10 & DSM-V Making The Most Of Your Performance Data With Metrics-Based Management Medicare Conditions Of Participation: A Discussion On How The New CMS Requirements Will Effect CMHCs An Executive Update On Accreditation: What You Need To Know About Changes At NCQA, URAC, The Joint Commission, CARF, COA & More OPEN MINDS Performance Management Institute The only event designed specifically to help executives of health and human service provider organizations measure outcomes and manage performance. In a post-health care reform market, payers are contracting for coordinated care with competitive value-based contracts. For provider organizations, success is dependent on organizational performance in this new environment. As volume-based contracts become value-based contracts, more payers The Sheraton Sand Key Resort are requiring transparency when it comes to rating systems for clinical outcomes, customer performance, cost, and more. This transparency promotes more consumer self-direction, leading to increased competition among 2015 Program Overview: Executive briefings on the latest market intelligence and best practices in performance management Case studies on successful performance measurement and management strategies used by leading provider organizations Demonstrations of performance management technologies Performance-focused discussion groups Networking events with 300+ executive attendees, 50+ faculty members, and 30+ vendors/exhibitors More Information: events@openminds.com

9 Registration OPEN MINDS 2014 Events Get Our Lowest Rates Of The Year! Use this special early-bird registration form to register your team for OPEN MINDS 2014 executive events and you ll receive our best promotional rates and offers of the year! Act fast, this promotion (and the discounted registration rates) are only valid through June 1, 2014! Questions? Call our event team at or and we ll take your registration over the phone or answer any questions that you have. Special Offer! All-Access Registration Packages Give your whole team the chance to attend OPEN MINDS 2014 & 2015 institutes with our new discounted registration packages. These special all-access passes can be used in place of a paid registration at any core OPEN MINDS executive institute. All-Access Registrations 10 All Access Registrations q $3, All Access Registrations q $4, All Access Registrations q $6, All Access Registrations q $295/each / # Or, lock-in our low early-bird price rates for the OPEN MINDS events your team would like to attend in 2014: The OPEN MINDS Planning & Innovation Institute (June 3-5, New Orleans, LA) Registration: 1 attendee q $495 Registration: 3 attendees Registration: 5+ attendees q $450 each / $1,350 total q $375 each / # The OPEN MINDS California Planning & Performance Management Institute (August 20-21, San Diego, CA) Registration: 1 attendee q $495 Registration: 3 attendees Registration: 5+ attendees q $450 each / $1,350 total q $375 each / # The OPEN MINDS Executive Leadership Retreat (September 9-11, Gettysburg, PA) Registration: 1 attendee q $750 Registration: 3 attendees Registration: 5 attendees q $650 each / $1,950 total q $500 each / # The OPEN MINDS Technology & Informatics Institute (November 5-6, Washington, D.C.) Registration: 1 attendee q $495 Registration: 3 attendees q $450 each / $1,350 total The OPEN MINDS Performance Management Institute (February 12-13, Clearwater Beach, FL) Registration: 1 attendee q $495 (Regularly $695!) Registration: 3 attendees Registration: 5+ attendees Registration: 5+ attendees q $450 each / $1,350 total q $375 each / # q $375 each / #

10 Registration OPEN MINDS 2014 Events Total the fees associated with your registration selections from the front of this form in the space below. Submission Submit completed registration form before January 1, 2014 via one of the following methods: TOTAL: Fees of all selections List your contact information (or who we should contact to coordinate registration details). Fax: Mail: OPEN MINDS 163 York Street Gettysburg, PA Name Title Organization Credentials Address Terms No refunds will be authorized unless received in writing within 30 days of form submission. City/State/Zip Telephone Fax (Optional) Additional Contact (Optional) An alternate individual may attend in place of registered attendees at no charge. Substitute enrollment for another OPEN MINDS event will be offered at no charge in addition to any difference in registration fees. Select payment method and provide applicable information. Visa MasterCard American Express Check Enclosed Invoice Me Card Number Expiration Date Cardholder s Printed Name Cardholder s Signature (if Credit Card Purchase) Contact Person Signature (if Check/Invoice Purchase)