Logistics Community of Interest 1152 Production Control Series Competency-Based Learning Map and Training Strategy. Page 1

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2 Production Control Competency-Based Learning Map Overview The United States Marine Corps (USMC) Logistics Community of Interest (COI) developed this competency-based learning map to support 1152 Production Control series professional development of technical competencies and training. This learning map is organized by a group of competencies, which together define successful performance in the 1152 Production Control series. Competency-based learning maps are essential resources for career development and useful for identifying the knowledge and skillsets needed to meet and/or enhance their skills in this occupational series. Learning maps are comprised of several components, described in Table 1 below: Competency Titles and Definitions Proficiency Target Levels Behavioral Indicators (BIs) Training Table 1. Components of a Competency-Based Learning Map Describe the capabilities required within a position or job role Define different levels of required performance (Entry, Journeyman, Expert) within a competency area Examples of activities performed by an individual that illustrate how a competency is demonstrated at varying levels of proficiency: Entry, Journeyman, and Expert Mandatory: Training required to be completed based on Federal, State, or Marine Corps requirements/regulations Recommended: Core, Core-Plus, and Sustainment training identified to enhance performance in competency areas Core: Initial training that all personnel should have in related position from entry to senior levels Core-Plus: Advanced training that is necessary for career progression that all mid-senior personnel should have in addition to the core training. Core-Plus training is recommended for personnel from General Schedule (GS) -7 to GS-12 Sustainment: Training intended to maintain credentials or a good training course to have, but not necessary for career advancement Page 2

3 Production Control Series Defined The 1152 standard includes positions involved in the supervision or performance of planning, estimating, scheduling, and expediting the use of labor, machines, and materials in specific manufacturing or remanufacturing operations that employ mechanical or automated production systems and methods in the fabrication, rebuilding, overhaul, refurbishing, or repair of any type of Government-owned, controlled, or operated equipment, systems, facilities, and supplies. Some positions are involved in the preparation of contract bids that include the preproduction analysis of specific proposed work packages to determine workload capacity, labor, material, services, and machine requirements, etc., to arrive at the most competitive bid. These positions are also covered by this series as they perform the same type of work as positions that are responsible for the preproduction planning for any assigned projects, since the source data used and knowledge applied are the same. Positions that include only some of the duties and responsibilities of the Production Control Series should not be classified mechanically in this series. In order to include a position in this series, the production control work being performed must reflect the occupational definition as a whole and not just selected or fragmented portions of the duties and responsibilities of the occupation. That is, between the trainee and journey levels, developmental positions must be involved, in varying degrees, with all aspects of the production control program. Competency Areas Five competencies have been identified for the successful performance in the 1152 series: 1. Contract Administration 2. Data Management 3. Customer Service 4. Production Control 5. Production Planning Proficiency and Skill Band Definitions The Proficiency Rating Scale (Table 2) below details the rating given for each level of proficiency and its corresponding definition. Proficiency levels describe the degree of competency required to perform a specific job successfully; these levels relate to the work required for a specific job. Different jobs require different levels of proficiency for successful performance. The proficiency levels provided in this learning map indicate the minimum proficiency target for successful performance. Table 2. Proficiency Rating Scale 1 Basic No Proficiency Conceptual Knowledge Only/No Experience 2 Applied Low Proficiency Able to Apply with Help 3 Intermediate Moderate Proficiency Able to Apply Autonomously 4 Advanced High Proficiency Proficient/Able to Help Others 5 Expert Very High Proficiency Expert Knowledge Page 3

4 The USMC COIs have outlined a career progress structure that more accurately reflects the change in your abilities and responsibilities over time. That structure is called the Skill Level Structure (Table 3). It is associated with each occupational series and follows you from the time you are an entry-level employee until you attain the level of a management employee. Career progress in the USMC has traditionally been based on the federal government pay schedule system. The ratings within the pay schedule system are associated with Job Skill Levels within the 1152 series indicated as follows: Table 3. Skill Level Structure Job Skill Level Definition Pay Plan Beginning Grade Target Grade 1 Entry GS Journeyman GS Expert GS Behavioral Indicators (BIs) It is important to define how competencies are manifested at different skill levels. Behavioral Indicators are on-the-job examples of behaviors and activities that illustrate how a competency is demonstrated at varying skill levels and provide an objective description of the behavior that can be observed in an individual as evidence that they either have or do not have the skills at the required level needed for the competency. These are examples of what the competency could look like at varying skill levels and are not inclusive of all behaviors demonstrating the competency for each skill level. This information is provided as a tool to help guide evaluations of employee proficiency; however, it should not be used as a checklist for employees' behaviors. Certifications and Training Certifications are a practical option for formalizing a specific competency or skillset. The Logistics COI has identified several certifications (Table 4) that are applicable to the 1152 series. While these certifications are not required, staff are encouraged to complete these programs to improve and formalize their skillsets. However, some certifications below may be required according to your command and billet. Work with your supervisor to ensure you meet command certification training requirements. Table 4. Certifications Certification / Program Configuration Management (CMII) (1-8) Program Management Graduate Certificate Federal Acquisition Certification in Contracting (FAC-C) (Levels I-III) Page 4 Vendor Institute of Configuration Management Florida Institute of Technology Federal Acquisition Institute The Core and Core-Plus training courses found in Tables 5-6 are recommended and may not be inclusive of all training available. These courses are aligned to competencies throughout the learning map. Training titles and vendors are subject to change as the courses evolve. Additionally, several external resources (Defense Acquisition University (DAU), MarineNet, Learning Tree, Lynda.com, etc.) provide a variety of training opportunities available to all personnel for professional knowledge and skill enhancement.

5 ADMB7003D Customer Service Excellence Basic Blueprint Reading Basic Configuration Management BCF 103, Fundamentals of Business Financial Management BCF 106 Fundamentals of Cost Analysis CLC 011 Contracting for the Rest of Us CLC 106 COR with Mission Focus CLM 013 Work-Breakdown Structure CLM 024 Contracting Overview CLM 031 Improved Statement of Work CLV 017 Performance Measurement Baseline CMQ 131 Data Collection and Analysis COMM8000D Effective Communication with Customers CON 121 Contract Planning CON 124 Contract Execution BCF 107 Applied Cost Analysis BCF 230 Intermediate Cost Analysis BCF 330 Advanced Concepts in Cost Analysis CLV 018 Earned Value and Financial Management Reports CON 127 Contract Management Enterprise Life-Cycle Management Program (ELMP) EVM 202 Intermediate Earned Value Management EVM 263 Principles of Schedule Management Improved Statement of Work LOG 215 Technical Data Management Table Training Core (All Levels) Table Training Core-Plus (GS 7-12) Cost Estimating DLA Customer Assistance Logistics EVM 101 Fundamentals of Earned Value Management HBS 408 Customer Focus Internal Customer Service ISO 9001:2015 Managing and Controlling Stakeholder Engagement MGMT 1310 Intro to Quality Assurance MGMT 1315 Define and Measure MGMT 1320 Analyze, Improve, Control OPER21 A01 Operations Management and the Organization OPER21 A07 Operations Management: Management of Quality PQM 101 Production, Quality, and Manufacturing Fundamentals Project Stakeholder Management PQM 201A Intermediate Production, Quality, and Manufacturing, Part A PQM 201B Intermediate Production, Quality, and Manufacturing, Part B PQM 301 Advanced Production, Quality, and Manufacturing PROJ06A01 Integrated Initiation and Planning PROJ0801 Defining and Sequencing Project Activities PROJ0901 Estimating and Budgeting Project Costs PROJ21A03 Monitoring and Controlling Project Scope (PMBOK Guide 5th Edition) Project Cost Estimating Theory of Constraints Competency Model A competency model is a group of competencies that together define successful performance in a particular occupation. The Logistics COI has adapted this model from the Department of the Navy (DON) Office of Civilian Human Resources (OCHR) for the 1152 series. The competency model, to include definitions, corresponding BIs, minimum proficiency target levels, and training has been provided in the charts below. Page 5

6 COMPETENCY 1. Contract Administration DEFINITION Monitors, evaluates, and/or manages contract requirements. MINIMUM PROFICIENCY TARGET LEVELS Job Skill Level 1: Entry 5/7 Job Skill Level 2: Journeyman 7/9 Job Skill Level 3: Expert 11/ BEHAVORIAL INDICATORS Provides market research on contract data. Entry Knowledge of commercial industrial services contracts in support of maintenance. Knowledge of contracting practices (e.g., work quality, cost/material/labor estimates, requirements). Acts as technical assistant for contracts awarded. Supports development of commercial industrial services contracts in support of maintenance. Identifies specific contract/system requirements and equipment compatibility problems. Journeyman Monitors contracting practices for compliance with production policies and quality procedures. Tracks and monitors contractor performance against contract specifications. Researches and initiates specifications and documents for contract execution. Acts as contracting officer's representative (COR) for contracts awarded. Develops commercial industrial services contracts in support of maintenance. Develops courses of action for specific contract/system requirements and equipment compatibility problems. Expert Ensures compliance of contracting practices for compliance with production policies and quality procedures. Ensures contractor performance meets contract specifications. Develops specifications and documents for contract execution. TRAINING COURSE VENDOR SKILL LEVEL TYPE CLC 011 Contracting for the Rest of Us DAU 1,2,3 Core CLC 106 COR with Mission Focus DAU 1,2,3 Core CLM 024 Contracting Overview DAU 1,2,3 Core CLM 031 Improved Statement of Work DAU 1,2,3 Core CLV 017 Performance Measurement Baseline DAU 1,2,3 Core CON 121 Contract Planning DAU 1,2,3 Core CON 124 Contract Execution DAU 1,2,3 Core CON 127 Contract Management DAU 2,3 Core-Plus Page 6

7 COMPETENCY DEFINITION Gathers and verifies information and data using available resources to support programs, projects, and studies. Inputs, organizes, and 2. Data Management filters data into usable formats to facilitate access, integration, documentation, and interpretation. Maintains the configuration baseline of the entire system to meet mission requirements. MINIMUM PROFICIENCY TARGET LEVELS Job Skill Level 1: Entry 5/7 Job Skill Level 2: Journeyman 7/9 Job Skill Level 3: Expert 11/ BEHAVORIAL INDICATORS Entry Journeyman Expert Participates in developing data management strategies. Maintains bills of material and system configuration. Knowledge of data rights, data delivery, and proprietary regulations. Distributes, archives, and disposes data products. Develops data management strategies to include assessment of long-term technical data needs and metrics. Validates bills of material and system configuration. Ensures data rights and data delivery are in compliance with proprietary regulations. Plans for the distribution, archiving, and disposal of data products. Assembles technical data packages. Oversees the development of data management strategies to include assessment of long-term technical data needs and metrics. Provides oversight for bills of material and system configuration. Ensures data rights and data delivery are in compliance with proprietary regulations. Manages the distribution, archiving, and disposal of data products. Ensures revisions, updates, data storage, and accessibility to technical data are maintained. Performs content management, records management, and reporting activities. TRAINING COURSE VENDOR SKILL LEVEL TYPE Basic Blueprint Reading Albany Tech 1,2,3 Core Basic Configuration Management Various 1,2,3 Core CMQ 131 Data Collection and Analysis DAU 1,2,3 Core PQM 101 Production, Quality, and Manufacturing Fundamentals DAU 1,2,3 Core LOG 215 Technical Data Management DAU 2,3 Core-Plus PQM 201A Intermediate Production, Quality, and Manufacturing, Part A DAU 2,3 Core-Plus PQM 201B Intermediate Production, Quality, and Manufacturing, Part B DAU 2,3 Core-Plus Page 7

8 COMPETENCY 3. Customer Service Basic Intermediate Advanced DEFINITION Demonstrates knowledge of the concepts, practices, and techniques used to identify, engage, influence, and monitor relationships with individuals and groups connected to a work effort. This includes relationships with those actively involved in a work effort, those who exert influence over the process and its results, and those who have a vested interest in the outcome. MINIMUM PROFICIENCY TARGET Job Skill Level 1: Entry 5/7 Job Skill Level 2: Journeyman 7/9 Job Skill Level 3: Expert 11/ BEHAVIORAL INDICATORS With guidance, anticipates conflicting needs among customers. Assists in engaging with customers and functional support areas. Independently identifies conflicting needs among customers and ensures needs are addressed. Supports implementation of targeted collaboration mechanisms to ensure a continuous flow of information. Serves as a liaison with customers regarding routine issues. Actively maintains and establishes new relationships with customers connected to a work effort. Establishes strategies for interdependencies among customers while addressing conflicting needs. Designs and implements targeted collaboration mechanisms to ensure a continuous flow of information. Coordinates directly with high-risk customers regarding complex issues. Actively maintains and establishes new relationships with customers while considering the impact of political, economic, and other factors on program goals. TRAINING COURSE VENDOR SKILL LEVEL TYPE ADMB7003D Customer Service Excellence Graduate School USA 1,2,3 Core COMM8000D Effective Communication with Customers Graduate School USA 1,2,3 Core DLA Customer Assistance Logistics DLA 1,2,3 Core HBS 408 Customer Focus DAU 1,2,3 Core Internal Customer Service MarineNet 1,2,3 Core ISO 9001:2015 Various 1,2,3 Core Managing and Controlling Stakeholder Engagement MarineNet 1,2,3 Core OPER21 A01 Operations Management and the Organization MarineNet 1,2,3 Core OPER21 A07 Operations Management: Management of Quality MarineNet 1,2,3 Core Project Stakeholder Management MarineNet 1,2,3 Core Page 8

9 COMPETENCY 4. Production Control DEFINITION Controls management of production work, projects, or operations. Determines the status of production work in progress and provides continuous control of production. MINIMUM PROFICIENCY TARGET LEVELS Job Skill Level 1: Entry 5/7 Job Skill Level 2: Journeyman 7/9 Job Skill Level 3: Expert 11/ BEHAVORIAL INDICATORS Carries out established production control assignments following production controls and procedures. Entry Knowledge of production control policies and procedures. Analyzes current production project methods for safety, quality, schedule, and cost performance. Analyzes in-process work to identify and resolve production problems that occur during the maintenance process. Analyzes production requirements to establish effective production control. Analyzes production work in progress and maintenance queues to determine conformance to established scheduling, costs, and completion dates. Analyzes project performance data to identify improvements in production operations. Journeyman Analyzes workload objectives to provide guidance on the overall management or accountability of the production workload. Verifies status of work in process to identify potential production problems. Controls selective interchange and cannibalization to alleviate bit and piece parts and material shortages. Processes requests for the physical movement of all assets. Identifies constraints and bottlenecks to production control procedures. Identifies production work pertaining to the rework process is accurate and complete. Monitors and reports delays or work stoppages to a senior production controller. Directs a production workforce and team members on practices, policies, processes or procedures. Directs employees on production control and industrial operations. Advises management on aspects of production operations (e.g., job status, production problems). Advises on available options regarding equipment, processes, and other aspects of production. Provides guidance on production control procedures when program changes occur due to variability in prototyping projects. Develops resolutions for potential production problems. Reviews financial concepts and methodologies to determine their relationship to production. Requests the physical movement of all assets. Expert Eliminates or reduces constraints and bottlenecks to production control procedures. Examines and verifies production work pertaining to the rework process is accurate and complete. Executes production control and material management actions to verify production output is in accordance with project plans. Develops resolutions delays or work stoppages. Organizes production workload to meet desired start or completion dates. Performs post availability functions (e.g., preparing financial reports, financially closing out projects, guarantee work support) to maintain financial records. Serves as the subject matter expert for production. Page 9

10 Stores and loads work to production shops using schedule sheets, work orders, and daily rework requirement reports for production use and operation. TRAINING COURSE VENDOR SKILL LEVEL TYPE BCF 106 Fundamentals of Cost Analysis DAU 1,2,3 Core EVM 101 Fundamentals of Earned Value Management DAU 1,2,3 Core MGMT 1310 Intro to Quality Assurance Albany Tech 1,2,3 Core MGMT 1315 Define and Measure Albany Tech 1,2,3 Core MGMT 1320 Analyze, Improve, Control Albany Tech 1,2,3 Core PQM 101 Production, Quality, and Manufacturing Fundamentals DAU 1,2,3 Core BCF 107 Applied Cost Analysis DAU 2,3 Core-Plus BCF 230 Intermediate Cost Analysis DAU 2,3 Core-Plus BCF 330 Advanced Concepts in Cost Analysis DAU 2,3 Core-Plus CLV 018 Earned Value and Financial Management Reports DAU 2,3 Core-Plus EVM 202 Intermediate Earned Value Management DAU 2,3 Core-Plus PQM 201A Intermediate Production, Quality, and Manufacturing, Part A DAU 2,3 Core-Plus PQM 201B Intermediate Production, Quality, and Manufacturing, Part B DAU 2,3 Core-Plus PQM 301 Advanced Production, Quality, and Manufacturing DAU 2,3 Core-Plus PROJ21A03 Monitoring and Controlling Project Scope (PMBOK Guide 5 th Edition) MarineNet 3 Core-Plus Theory of Constraints Various 3 Core-Plus Page 10

11 COMPETENCY DEFINITION Creates production plans for specific projects and operations through the compilation of customer requirements, engineering designs, 5. Production and specifications. Plans production in advance of actual execution. Schedules production work based on production line or shop Planning capacity, priority, and due date. Arranges or makes adjustments to production schedules for optimum production processes. MINIMUM PROFICIENCY TARGET LEVELS Job Skill Level 1: Entry 5/7 Job Skill Level 2: Journeyman 7/9 Job Skill Level 3: Expert 11/ BEHAVORIAL INDICATORS Knowledge of work requirements. Knowledge of material requirements. Entry Knowledge of production schedules. Knowledge of work instructions and work-breakdown structures. Reviews work requirements. Reviews material requirements. Reviews cost estimates. Journeyman Reviews funding documents. Provides input in the development of production schedules. Provides input into the development of work instructions and work-breakdown structures. Reviews and provides input to work requirements. Approves work requirements. Determines material requirements. Develops cost estimates. Approves funding documents. Develops production schedules. Verifies that assets are available for maintenance. Ensures accuracy and availability of all technical data. Expert Develops work instructions and work-breakdown structures. Verifies adequate plant capabilities and capacity. Coordinates overall production tasks in support of programs using manufacturing resources planning systems and shop floor control tools. Coordinates work projects with shop supervisors or planners to plan completion of trade work. Serves as senior customer representative. Adjusts workload to adapt to master work schedule changes. Coordinates scheduled start and completion dates. Manages project schedules to ensure completion of deliverables. Reprioritizes workloads. TRAINING COURSE VENDOR SKILL LEVEL TYPE BCF 103, Fundamentals of Business Financial Management DAU 1,2,3 Core Page 11

12 CLM 013 Work-Breakdown Structure DAU 1,2,3 Core Cost Estimating Various 1,2,3 Core Enterprise Life-Cycle Management Program (ELMP) Various 3 Core-Plus EVM 263 Principles of Schedule Management DAU 3 Core-Plus Improved Statement of Work DAU 2,3 Core-Plus LOG 215 Technical Data Management DAU 2,3 Core-Plus PROJ06A01 Integrated Initiation and Planning MarineNet 2,3 Core-Plus PROJ0801 Defining and Sequencing Project Activities MarineNet 2,3 Core-Plus PROJ0901 Estimating and Budgeting Project Costs MarineNet 2,3 Core-Plus Project Cost Estimating Management Concepts 2,3 Core-Plus Page 12

13 Appendix A. Acronyms Defined BI Behavioral Indicator COI Community of Interest COR Contracting Office Representative DAU Defense Acquisition University DLA Defense Logistics Agency DoD Department of Defense DON Department of Navy GS General Schedule OCHR Office of Civilian Human Resources USMC United States Marine Corps Page 13