Samples of DCPS Scorecards (Office of Special Education, Office of Human Capital, Office of the Chief Operating Officer)

Transcription

1 Samples of DCPS Scorecards (Office of Special Education, Office of Human Capital, Office of the Chief Operating Officer) District of Columbia Public Schools 1200 First Street, NE Washington, DC T F dcps.dc.gov 1

2 Eligibility Resolution OSE SchoolStat November 9, 2010 Compliance HOD/SA timeliness (90%) Solidify decision on ADR agreement Dec R Obtain court approval for motion to vacate Blackman 80% Jones Jun R 50% 60% 70% 80% 90% 100% # HODs/SAs open & overdue 90+ days (0 by April) # complaints filed % of eligibility determinations completed timely (95%) Eligibility Blitz Mar R 63% 2

3 Medicaid OSE SchoolStat November 9, 2010 Medicaid FY 10 Performance $ Reimbursed (millions) ($7.0 million) Complete the FY 08 audit Dec G Complete the Medicaid training manual Dec G $7.4 Launch the claims tracking database Jan G $0 $2 $4 $6 $8 Complete Random Moment in Time study 31-Dec Y Train RSPs, Charters, and Providers in Med. compliance 31-Aug R $ Denied (millions) % of claims paid (90%) $0.9 $0.0 $0.2 $0.4 $0.6 $0.8 $1.0 89% 50% 60% 70% 80% 90% 100% 3

4 Non-Public OSE SchoolStat November 9, 2010 Non-Public NP spend (millions) ($174 million) Residency Verification G Non-public enrollment $153 $0 $50 $100 $150 $200 Res County Tuition NP enrollment changes (Inflow & Outflow) (in Jan) Metric of process towards cost savings (in Jan) % of NP IEPs that are timely (85%) 63% 4

5 Related Services OSE SchoolStat November 9, 2010 Related Services % of assessments completed timely (95%) IMPACT completion 1-Feb G 80% Complete caseload validation 8-Nov G Complete IEP service date validation 4-Jan G % of services documented (90%) 80% 5

6 OHC SchoolStat January 10, 2011 Recruitment and Selection Deliverables # of recruitment events held by April 1 (14) Redesign the teacher selection process 12/15 Done Update the principal selection process 2/1 G Cumulative attendance at recruitment events (600) Update all other selection processes 2/1 Y Launch revised recruitment messaging 2/15 G Launch selection for all candidates 2/15 G Coming Metrics Number of high priority candidates Number of candidates in the current pool # of rec candidates per teaching vacancy (1.4) # of rec candidates per other, non leadership schoolbased vacancy (1.0) # of rec candidates per leadership vacancy (1.2) # of rec candidates per ME vacancy (1.2)

7 OHC SchoolStat January 10, 2011 Teacher Effectiveness Deliverables % of principal observations completed on time (98%) Re-launch EdLabs research 12/15 Done Distribute IMPACTplus bonuses 12/31 Done 99.7% Complete TAS workability review 1/15 G Complete professional development guide 1/20 Y Complete IMPACT communications & data release plans 2/1 G % of ME observations completed on time (98%) Complete strategic plan for retaining Highly Effective teachers 2/15 G Launch revised value-added training 3/15 G 67% Complete strategic plan for PD 6/1 G Launch SY version of IMPACT 8/15 G % of TAS metrics complete by Jan 15 (99%) 98.6% % of school staff who understand IMPACT and IMPACTplus (75%) 63% % of school staff who believe that IMPACT is a fair evaluation tool (40%) 30%

8 OHC SchoolStat January 10, 2011 Principal Effectiveness % of principals who agree that the academy was a valuable use of their time (80%) 95% % of principals who agree that they learned something useful for their practice at the academy (80%) Deliverables Complete School Leadership Framework (SLF) 11/15 Done Launch principal and AP IMPACT 12/1/10 Done Implement FY 11 principal salary increases 2/1 Y Complete retention plan for top quartile of principals and APs (by LF score) 2/15 G Launch SY version of IMPACT 8/15 G % of principals who agree that the academy helped them network with other principals (80%) % of principals and APs with completed LF evals by 2/11 (95%)

9 OHC SchoolStat January 10, 2011 Human Resources Deliverables Avg days to resolve staffing issues (10) Complete first round of central office PD 12/1 Done Launch central office talent management system 12/1 Done 19 Complete implementation of substitute teacher system 2/1 Y Launch second round of central office PD 2/1 G Complete plan for service improvement and innovation 3/15 G Avg days to resolve benefits issues (6) Launch call center (contingent on budget) 5/1 G Avg days to resolve compensation issues (10) Avg days to resolve retirement issues (5) Avg days to resolve employee verification issues (3) Avg days to resolve other employee service issues (5)

10 OHC SchoolStat January 10, 2011 # of ET-15 vacancies (30) Human Resources Deliverables # of central office vacancies (40) 35 % of teachers who are HQ (80%) % % of educational aides who are HQ (95%) % of second year teachers with license (80%) 98% 77%

11 Contract Performance OCOO SchoolStat January 25, 2011 Food Services Projected year-end loss (millions) ($11m) Number of DOH violations On-going 37 -$9 Number of times vendors are off menu (Dec) On-going 202 Reimbursements received via Health Schools Act On-going $0 -$13 -$9 -$5 -$1 Meals Served to Date (millions) Lunch participation rate (66%) 4 63% Breakfast participation rate (41%) 39% Supper Participation Rate (80%) Negative balance (thousands) 89% $ % of issues resolved Quarterly food quality measure Avg days to resolve issues 87% 50% 60% 70% 80% 90% 100%

12 Use Agreements ERate ITServus OCOO SchoolStat January 25, 2011 Technology & Realty ITServus MOU Burn Rate (in thousands) Total # of DCPS ITServus tickets (10/1/10 1/15/11) On-Going 11,342 # of trainings delivered to Schools Based Coordinators On-Going 4 $780 $0 $500 $1,000 $1,500 % of tickets meeting SLA (70%) 72% ERate funds spent ($5.7 m) (thousands) # of schools with new instructional equipment Budget hold # of schools with new infrastructure equipment Budget hold $0 $0 $20 $40 $60 $80 $100 Revenue generated from use agreements ($3.7 m) (thousands) # of use agreements On-going 391 $0 $0 $100 $200 $300 $400 12

13 Textbooks Instrument Repair Pick-up, Delivery, & Moving OCOO SchoolStat January 25, 2011 Logistics Item Cycle Time: avg days to fill request (3 days) Average Number of requests completed per week 101 Average Number of tasks completed per truck BREAK DOWN OF REQUESTS Average Number of Deliveries completed per day % of requests completed (95%) Average Number of Pickups completed per day 4.24 Average Number of Trucks used per week 11 95% 50% 60% 70% 80% 90% 100% Cycle Time: avg days to fill request (5 days) Number of instruments receiving preventive maintenance 60 Number of instruments repaired at schools request Number of pianos receiving preventive maintenance Number of pianos repaired at schools request 41 % of requests completed (95%) 99% Cycle Time: avg days to fill request (15 days) Average Number of items filled per week 676 Total number of items filled since Aug. 23 ** 13, Takoma at Meyer items filled 3, % of requests completed (95%) ** Does not include items filled to Takoma at Meyer 97%

14 Fleet Management Property Accountability OCOO SchoolStat January 25, 2011 Logistics, cont. Item Due Date Items accounted for in opening inventory (95%) Number of schools that have completed inventory 61 % of Property Managers trained 95% 83% Cost recovery from property lost at modernized schools (out of $180,000) $136K % of fleet share hours used (85%) Cost of unused fleet share hours SYTD $13,508 Number of speeding and parking violations YTD 4 74%

15 Preventing Problems Solving Problems OCOO SchoolStat January 25, 2011 Customer Service Item % of cases resolved (85%) Number of employees receiving anti-deficiency trainings 277 Number of employees attending procurement training % Sync site hits 2,382 Average days to resolve cases (8) Sync meeting attendance (70) Current open cases 51 Number of closed cases (SYTD) Number of cases within OCOO 168 Number of cases outside of OCOO