Certified Training Professional. Accredited by Institute of Professional Managers & Administrators (IPMA), UK

Transcription

1 Certified Training Professional Accredited by Institute of Professional Managers & Administrators (IPMA), UK

2 1 ABOUT THE PROGRAM WHO SHOULD ATTEND The Certified Training Professional designation recognizes individuals who have completed the CTP Program. PowerUpSuccess and all of its member organizations recognize that these individuals who earn the distinction of CTP, possess the competencies expected of a training practitioner. The Certified Training Professional (CTP) Program is offered by PowerUpSuccess in collaboration with Institute of Professional Managers & Administrators (IPMA), UK. The award is given upon the satisfactory completion of a five-module competency-based skills development program which lasts for 5 days and the submission of a set of required certification reports indicating the demonstration and application of the set of training competencies in an actual work-related setting within a 45 days post-training assessment period. Participants are expected to satisfactorily perform the tasks of a training professional using the set of key training competencies specified by PowerUp Success and IPMA, UK. Training Managers, Training Specialists, Design Specialists, Learning Specialists, Teachers, Lecturers, Facilitators and Technical Experts who are required to do training, individuals who see training as a significant part of their work life.

3 2 OBJECTIVES OF THE PROGRAM MODULES STRUCTURE Skills & Methodologies To assist participants develop practical training skill and methodologies in the field of work place training Analyze the role of training within their own organization, and know when to choose training as an option Training Needs Analysis Planning a needs analysis system Performing job / task analysis Enhancing job / task based curriculum development Designing survey questionnaire Conducting performance related interviews & focus groups Determining causes and solutions for job performance problems Designing Training Identify the elements of the training cycle Writing learning objectives that are always measurable Identify appropriate training materials and structure content to meet the objectives of the group Using mind-mapping techniques in design Developing & Implementing Training Understand the major components of adult learning Deliver training sessions around adult learning principles and methods Select and utilize effective visual aids to support your training sessions Learn charting skills, presentation skills, owning a classroom and a vast array of hands on practical tips to become a better trainer Evaluation & Training ROI Measuring results - transfer of learning to the workplace Measuring benefits - impact of training to business goals Determining the cost-benefits of training Developing an evaluation system Preparing an evaluation report Translating results and benefits to ROI The five modules expand on the well-accepted ADDIE model consisting of Analysis, Design, Development, Implementation and Evaluation.

4 3 MODULE ONE ( DAY 1 ) : THE TRAINER IN THE ORGANIZATION Competency Focus Organizational Awareness Performance Awareness Training Process Awareness Purpose Of The Module Provides a business-wide strategic perspective to training and development Introduces participants to adult learning theories and principles Introduces the training process framework as basis for skill development Module Objectives Develop an HRD strategy map Given a case study, develop an HRD scorecard Provide examples of applied adult learning theory Identify the elements of the training cycle DAY SCHEDULE Morning Overview and introductions Expectations of participants Organizations as systems High performance cause-and-effect linkages Afternoon Understanding performance The training process PowerUp training competencies The trainer within the organization

5 4 MODULE TWO ( DAY 2 ) : TRAINING NEEDS ASSESSMENT Competency Focus Job Analysis Data Gathering and Analysis Questioning and Listening Problem Identification Purpose Of The Module Provides a realistic needs analysis approach Provides a how-to approach to needs analysis Provides a faster needs analysis procedure Participants are provided with enough practice sessions on the ʻhow-toʼs Develops your credibility among managers in your organization Module Objectives This workshop enables participants to develop competencies in : Planning a needs analysis system Performing job / task analysis Designing survey questionnaires Conducting performance related interviews Conducting focus groups Determining causes and solutions for job performance problems Determining the cost-benefits of training DAY SCHEDULE Morning The purpose for TNA Analyzing performance problems - a framework Making a TNA project design Sources of data Data gathering techniques Data gathering tools Preparing for a TNA interview Afternoon Conducting the TNA interview Questioning and listening skills Role playing exercises Job analysis techniques Competency mapping Identifying performance gaps Preparing a training recommendation

6 5 MODULE THREE ( DAY 3 ) : TRAINING DESIGN Competency Focus Writing Training Objectives Job Analysis Training Methods Training Resources Planning and Scheduling Purpose Of The Module Provides a template for training design and development Explains the step-by-step procedure in training design Gives sufficient opportunity for participants to do prototype designs Introduces the concept of the design matrix Encourages creativity in design Demonstrates the necessary components of learning outcomes Distinguishes between learner-centered and trainer-centered considerations Module Objectives The participants are expected to gain competencies in : Job / task - based curriculum development Using a participative method of job analysis Using mind-mapping techniques in design Writing learning objectives that are always measurable Using design parameters Using a design matrix Designing training programs with immediate back-on-the-job use DAY SCHEDULE Morning Differentiating affective, skills and cognitive objectives Differentiating learner-centered vs trainer centered objectives Exercises in objectives writing trainer-centered objectives Mind-mapping for creative design Steps in training session design Afternoon Skill session planning vs theory session planning Skill task breakdown The design matrix Active learning guidelines for design Presentations of output Workshop on session plan design

7 6 MODULE FOUR ( DAY 4 ) : TRAINING IMPLEMENTATION Competency Focus Training Logistics Learning Style Awareness Group Management Presentation Demonstration Facilitation Purpose Of The Module Provides a theoretical base for adult learning strategies Provides strategies for re-designing training programs to suit adult learners Introduces strategies built around the multiple modalities model Reinforces the active learning principle Provides a how-to approach to designing adult learning sessions Participants are given sufficient practice sessions and feedback on adult instructional design including re-design of existing programmes Module Objectives The participants are expected to gain competencies in : Applying adult learning theory and principles Motivating adult learners Setting conditions that are appropriate for adult learners Using learning strategies that are effective for adults Deliver training sessions around adult learning principles and methods Pre-completion evaluation of facilitation practice sessions DAY SCHEDULE Morning How adults learn Learning modalities and styles Practical opening exercises and ice breakers Obtaining full participation Making your lectures more effective Alternatives to lecturing Experiential learning approaches Skill practice sessions Afternoon Preparing for an active learning session Tips for developing rapport Structured learning activities Giving and receiving feedback How is facilitation different from other training skills? Effective Facilitation skills Skill practice sessions

8 7 MODULE FIVE ( DAY 5 ) : TRAINING EVALUATION Competency Focus Evaluation Level Awareness Use of Evaluation Instruments Summarizing and Reporting Purpose Of The Module Encourages more depth in the level of training evaluation Provides the theoretical basis for training evaluation Provides the main distinctions among the different levels of evaluation Develops the tools of evaluation Module Objectives The participants are expected to gain competencies in : Developing an evaluation system Distinguishing the different levels of evaluation Developing evaluation methods and instruments Preparing an evaluation report Translating results and benefits to ROI DAY SCHEDULE Morning The goals of evaluation The dimensions of evaluation The process of evaluation The measures of evaluation Linking needs assessment, training goals and evaluation The levels of evaluation Improving on reaction questionnaires Afternoon Improving on knowledge and skills testing Measuring results - transfer of learning to the workplace Measuring benefits - impact of training to business goals Translating results and benefits to ROI Impact analysis

9 DELIVERY METHODOLOGY RESOURCE GUIDE ASSESSED COMPETENCIES Lectures, case studies, role play, demonstration, discussion, brainstorming, work based projects, games, simulation, group work, experiential and action learning, workshop. Each participant is provided with the PowerUp Success Resource Guide which includes reading material, techniques, exercises, designs and tips for trainers. Within 45 days from completing the CTP program, the participants are expected to apply the newly acquired competencies to actual onthe-job situations. Each participant will accomplish a formatted report (provided by PowerUp Success) which requires the concurrence of their immediate supervisor in the organization. Training Needs Assessment Competency Complete a TNA project and submit a TNA report for a work group inclusive of data-gathering instrument used (either self- developed or pre-existing), description of sample population, statistical analysis methods applied and training recommendation Training Design Submit 2 design projects consisting of self-developed training modules inclusive of linkage with TNA recommendation, mind-map, design matrix, training objectives, topic outline, schedule, methods, actual materials, and trainers guide. The module could be new or a re-design of a pre-existing module. Training Delivery Facilitate one (1) structured learning exercise Conduct one (1) training session - either skill or theory. Report must be accompanied by an evaluation report from the participants (provided by PUS) in which the trainer/facilitator must receive a general rating average of 7 out of a possible 10. Optional submission of video coverage of the sessions conducted CERTIFICATION OF ACCOMPLISHMENT Each participant will be evaluated based on the competency criteria at two stages: a) at the learning level after the CTP Training Program, and b) at the job application level after the submission of competency reports. The Certified Training Professional conferred and recognized by PowerUp Success and IPMA, UK will be given on the basis of the assessment of completed projects and successful completion of the program. 8

10 9 POWERUP SUCCESS TRAINING MODEL Establish Organization s Business Objectives and Strategies Establish Organization s Competency Requirements Determine and Verify Competency-Related Performance Gaps Formulate Competency-Development Objectives and Strategies Design and Plan Training Interventions Implement and Deliver Training Interventions Evaluate Results, Measure Success and Impact

11 DURATION & REGISTRATION ACCREDITED BY Duration 5 days ( Total 40 hours ) of workshop sessions, training materials, tools, case-studies, assessments, evaluation, coaching, certificate of accomplishment and post-training reports Registration Details Tel : training@powerupsuccess.com Institute of Professional Managers & Administrators (IPMA), UK The Institute of Professional Managers & Administrators, United Kingdom is a global professional body dedicated to the promotion of highly ethical and effective management and administrative practices internationally through practical course design, examination, licensing and continuous development within its membership. It provides a practical approach for aspiring managers and administrators to earn recognised business qualifications through industry relevant programmes via traditional as well as experiential learning modes. Registered students can study via a mode that is most convenient for them - full time or part time studies at IPMA approved centres or distance/home study. Areas of studies include business administration, accounting, information technology, marketing and hospitality management. PowerUpSuccess.com is a proven expert in Human Capital Development, High Performance Training and Results Driven Consulting; and is a jointly owned brand of PowerUp Learning Academy, PowerUp Hospitality Success & The Medianetic Group, ( an established strategic business transformation, consulting and technology solutioning organization with alliances strategically located around the world ). We are thought leaders in Change Management and HRD consulting, and have a strong specialist background in organizational change, leadership development, business coaching and transformational training in the sales, marketing, leadership and service excellence arena. The values that distinguish us are innovation, partnership and capacity building. In providing the best Human Capital Development, and consulting services to our clients, we donʼt deliver you tired old solutions but fresh new ones. You wonʼt get a ʻwe know bestʼ attitude but a partnership approach. Over the past decade, our Consulting, Training & Human Capital Development services have helped individuals, managers and teams from countless of complex organizations work at their best and operate productively within a high-paced performance based market environment. 10

12 a division of PowerUp Learning Academy Programs Sales Marketing Leadership Communication Team Building Professional Services Corporate Training Talent Development Series Executive Coaching Human Capital Consulting Collaborative Solutions MALAYSIA SINGAPORE THAILAND INDONESIA PHILIPPINES AUSTRALIA BAHRAIN UNITED ARAB EMIRATES QATAR SAUDI ARABIA CHINA For more details, please contact : PowerUp Learning Academy Sdn Bhd ( D) Suite 905, Block A, Phileo Damansara One, 9, Jalan 16/11, Petaling Jaya, Selangor. Malaysia Tel : Fax : url : training@powerupsuccess.com