2011 WithIt Professional Conference 2125 Eastchester Drive Suite 103 High Point, NC

Transcription

1 Robert Maricich is widely recognized as one of the home furnishings industry s most innovative leaders. As chief executive officer of the newly formed International Market Centers, he oversees the world s largest network of premium home furnishings, gift and home décor showroom and exhibition space. International Market Centers owns and operates 11.5 million square feet of world-class exhibition space in High Point, N.C. and Las Vegas. Its mission is to bring buyers and sellers from the global marketplace together in the most effective, efficient and compelling venues and deliver outstanding value and growth opportunities for its partners. The former president and chief executive officer of World Market Center Las Vegas and Hickory, N.C.-based Century Furniture Industries, Bob has an established record of building companies into internationally respected brands. He joined World Market Center as chief executive officer in January 2008 and oversaw the trade complex s ongoing expansion as it solidified its position as the western United States premier home furnishings market. Prior to assuming that post, Bob spent 11 years at Century Furniture Industries, where as chief executive officer he managed 1,200 associates and drove innovations that elevated the $175 million company into one of the industry s most admired manufacturers of high-end residential furniture. Bob also has served as president of American Drew, president of American Martinsville Contract which was the largest manufacturer of hospitality furnishings in the U.S. at the time, as well as vice president of contract sales for Flexsteel Industries. He spent many years on the American Furniture Manufacturers Association Board of Directors and is a past chairman of the executive committee. In 2000, he was appointed by the governor of North Carolina to be chairman of North Carolina Furniture Export Council, a position he held until Currently, he sits on the executive board of directors for the industry s largest retail association, the National Home Furnishings Association (NHFA), as well as the executive committee for the home furnishings industry charity, City of Hope. Maricich, Bob President/CEO International Market Centers (IMC) 495 S. Grand Central Pkwy. Las Vegas, NV bob.maricich@imcenters.com WithIt Professional Conference 2125 Eastchester Drive Suite 103 High Point, NC

2 LESSONS IN LEADERSHIP: Tactical Principles For Success By Robert J. Maricich

3 Over 35 Years What have I learned? What has worked for me? What will work moving forward?

4 Mike Tyson on having a PLAN..

5 Everyone has a good Plan until the get hit in the face!

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9 So, what have I learned? 1. Volatility and periods of great distress are times of incredible opportunity.

10 So, what have I learned? 1. Volatility and periods of great distress are times of incredible opportunity. 2. There are principles that have worked for me.and many others.

11 So, what have I learned? 1. Volatility and periods of great distress are times of incredible opportunity. 2. There are principles that have worked for me.and many others. 3. They are not my principles.i borrowed them!

12 Principle # 1. Understand the theory of holes.

13 Principle # 1 When you find yourself in a hole.. When You Find Yourself in a Hole, Stop Digging. - Stop digging!

14 LEADERSHIP: - Leadership is a combination of strategy and character. General H. Norman Schwarzkoph

15 Principle #2. Examine your strategy.. revisit the fundamentals of STRATEGY.

16 Strategy is a business design that: Creates value for the primary customer as well as the ultimate customer. Captures some of fth the value that t is created. Establishes a sustainable point of difference over current and potential competitors.

17 PRICE PRODUCT ACCESS SERVICE EXPERIENCE VALUE

18 PRICE PRODUCT DIFFERENTIATE ACCESS SERVICE EXPERIENCE VALUE

19 Principle # 3 Know The Golden Rule For Failure Know the Golden Rule for Failure

20 Principle # 3 Being All Things to All People The Golden Rule for Failure

21 Principle # 4. Establish Organizational Clarity

22 Principle # 5 TAKE ACTION - You cannot afford to wait for all the facts.

23 Principle # 5 TAKE ACTION -You cannot afford to wait for all the facts. -Failure cannot be a CEM.

24 Principle # 6 Get Comfortable With Ambiguity

25 Principle # 7 Hire and Retain the Very Best People - the Right People!

26 You can do your best work here.

27 Principle # 8 Create a Culture of Trust.

28 My Litmus Test for Relationships: 1. Do I trust him / her? 2. Do they care about me? 3. Do they have a viable, exciting plan?

29 Principle # 9 There is no success.without Celebration! Don Clifton

30 Principle # 10 Practice Perpetual Optimism.

31 Perpetual optimism is a force multiplier

32 The ripple effect of a leader s enthusiasm and optimism is awesome. So is the impact of cynicism and pessimism. Leaders who whine and blame engender those same behaviors among their colleagues. I am not talking about stoically accepting organizational stupidity and performance incompetence with a what, me worry? smile. I am talking about a gung ho attitude that says, We can change things here; we can achieve awesome goals; we can be the best. -Colin Powell

33 Principle # 11 Never..Ever, Ever, Ever..Be a VICTIM

34 Lessons Learned : Accept your reality and work from there. Go back to basics..think about your strategy. Get help from smart people..the right people. Organizational clarity is critical to success. Life rewards action. Failure aues is not a CEM. Never, ever, ever, ever be a Victim..or tolerate them. Invest in strong relationships. Leadership is a combination of strategy t and character. Be courageous. Winning iscontagious.

35 If it s to be it s up to me.

36 Bob Maricich Lessons In Leadership Bob Maricich s Recommended Reading List How To Win Friends and Influence People Dale Carnegie Atlas Shrugged - Ayn Rand Think And Grow Rich - Napoleon Hill The Essential Drucker - The Best of Sixty Years of Peter Drucker's Essential Writings on Management - Peter Drucker Note: there are many great works by this quintessential management thinker.this summarizes most. The Effective Executive: The Definitive Guide To Getting The Right Things Done Peter Drucker The Machine That Changed The World James Womack, Daniel Jones, Daniel Roos In Search Of Excellence Tom Peters and Robert Waterman Execution: The Discipline Of Getting Things Done Larry Bossidy Jack: Straight From The Gut - Jack Welch The Balanced Scorecard: Translating Strategy Into Action Robert S Kaplan The Smartest Guys In The Room: The Amazing Rise And Scandalous Fall of Enron Bethany McLean Barbarians At The Gate Berian Burrough, John Helyar The Seven Habits Of Highly Effective People Steven Covey The Five Dysfunctions Of A Team Patrick Lencioni Too Big To Fail - Andrew Ross Sorkin Purple Cow - Seth Godin The Long Tail: Why The Future Of Business Is Selling Less Of More Chris Anderson The Tipping Point - Malcolm Gladwell Good to Great - Jim Collins The Great Game Of Business - Jack Stack Emotional Intelligence - Daniel Goleman The Lexus And The Olive Tree Thomas Friedman The Little Red Book Of Selling - Jeffrey Gitomer What Got You Here Won't Get You There Marshall Goldsmith The Big Short- Michael Lewis Constant reads through my career: Harvard Business Review Constant reads through my career: The Wall Street Journal (I am addicted) Only book I have read more than three times: A River Runs Through It, Norman Maclean 2011 WithIt Professional Conference 2125 Eastchester Drive Suite 103 High Point, NC