Trainer (Ref 208) Role information pack

Transcription

1 Trainer (Ref 208) Role information pack At Swanswell, we believe in a society free from problem alcohol and drug use; that everyone deserves the chance to change and be happy. We re a market leading charity with an exciting programme of innovative new service developments and a team of committed people who are working hard to achieve our ambitions. People are our greatest asset, so we recruit those with the flexibility and creativity to transfer their skills from one area of expertise to another; people whose desire to change lives for the better can help us to make a real and lasting difference. 1

2 Role description Swanswell has a long history of delivering excellent training both internally and externally. We re passionate about sharing our knowledge and expertise with others and we have an internal training team who are committed to delivering training that s fun, engaging, interactive and most importantly, that works. This new role has been created to build on our success to-date and help us to develop our training even further. The role is about designing and delivering training that is best in class. You ll deliver our training programme, which includes undertaking quality assurance of our training. You ll be someone who is passionate about designing and delivering training to help others to maximise their skills and achieve their full potential, ultimately helping Swanswell to do more of what it does well for more people. We need someone who thrives on working in a busy environment and is able to consistently communicate effectively. You ll be able to work as part of a team, as well as on your own, on key projects. Salary This is a full-time post earning up to 25,000, depending on experience. Hours of work This post is for a 37 hour week. You ll need to be able to adapt to meet the needs of the organisation, and some evening or weekend work may be required, as well as working away from home from time to time. Swanswell offers flexible working, subject to the needs of the business. Annual leave Swanswell s holiday entitlement is 36 days per holiday year (28 days plus bank holidays and statutory public holidays). This will be a pro rata amount for part time and fixed term contract employees. Transport The role is based at our head office in Rugby, but travel to our other offices and to external agencies will be needed. A current driving licence and own transport would be an advantage. 2

3 Key activities and responsibilities Develop our menu of training by designing and writing training courses for both internal and external use Consistently review and update existing programmes Organise an annual training programme. Deliver our training programme in a variety of venues across the UK. Monitor and report on training delivery and outcomes including and impact of learning and training key performance indicators Co-ordinate and deliver the Swanswell welcome event for new team members 3

4 Person specification Criteria When filling in an form for this role, please explain how you meet the criteria listed below. In your evidence of how you meet the criteria you could refer to experience in a similar role (or a related field), or relevant transferable skills that you have. Qualifications Qualification or demonstrable relevant experience at NVQ Level 3 in Health and Social Care Essential A Degree Desirable A Recognised learning and development qualification Essential A PRINCE 2 or ability to gain the qualification (training will be given) Essential A or I Experience Learning and development co-ordination Essential A, I Training design and delivery to individuals and groups Essential A, I Writing training documentation Essential A, I Management or leadership of projects Desirable A, I Undertaking training evaluation and evidencing impact of training investment Essential A, I Knowledge Principles of what makes effective training Essential A, I Key training theory including: the training cycle, the learning cycle, learning styles and different development routes Essential A, I 4

5 Principles of training evaluation and the levels of evaluation Desirable A, I Skills and competencies Exceptional communication skills both written and verbal Essential I Excellent organisational skills with an ability to plan ahead, organise your time effectively and work with tight Essential I deadlines Ability to deliver effective presentations and training Essential I Ability to work as part of a team or on your own Essential I Attention to detail Essential A, I Ability to communicate in plain English Essential A, I Positive, can-do approach to work Essential I IT competencies Advanced skills in Microsoft Office Word, Excel and PowerPoint Essential A, I Use Navision database (training will be provided) Desirable A, I Use the internet to complete research Essential A, I Microsoft Outlook Essential A, I Use of social networking sites Desirable A, I Use of Microsoft SharePoint Desirable A, I Other Essential A, I Able to travel independently and in a timely manner, to meet the requirements of the role Able to work away from home, including overnight, when required Essential A, I 5

6 How to apply To apply for the Swanswell Trainer role, you can download an form at Return your completed form to: Business Resources Swanswell Suite 5, Hilton House Corporation Street Rugby, Warwickshire CV21 2DN Or by to To speak to someone about this role, with your name, a contact phone number and which role you re interested in and we ll call you back. Alternatively, please call head office on