Contribute to a positive, collaborative, results oriented and engaged team working environment.

Transcription

1 GC OurPeople Analyst Location: [Central/South America] [Costa Rica] Town/City: Goicoechea Category: Human Resources PURPOSE OF POSITION: Reporting to the Global Centre (GC) OurPeople (OP) Manager, this role is responsible for supporting the GC OP Manager and GC OP Operations team in executing required responsibilities for the successful running of GC OP database and any other databases under the management of the GC OP Operations Team. KEY RESPONSIBILITIES: Expected Team Behavioral Standards: Contribute to a positive, collaborative, results oriented and engaged team working environment. Global OP Administration Form and Other Responsibilities: Ensure that all global system process responsibilities that emanate from OurPeople Administration Forms are executed according to standard practices. These include, but are not limited to: Management of Cost Centre creation & maintenance. Management of Work Location creation & maintenance. Management of Security profile creation & maintenance. Page 1/5

2 System Analysis, Troubleshooting, Problem solving and Process Improvement: Responsible for system trouble shooting and analysis. Contribute towards process improvement endeavours as initiated by the GC OP Manager. End-User Support, Training, and other P&C process Support: Responsible for end-user support for all companies supported by the GC OP Team as allocated by the GC OP Manager. Support would cover but is not limited to the following GC OP systems: PAF System. OP Self-service (MSS and ESS). OP Practitioners and other P&C users. And other systems that would become part of the Operations team responsibilities. Perform organizational OP support responsibilities as assigned by OP Manager. Data Entry and Transactions Management: Responsible for undertaking data entry and transactions management for assigned companies managed by the GC OP Operations Team. PAF data input/processes. Performance rating inputs. Merit Increases. Emergency Contact data query management.

3 Corporate security data management. Bulk data uploads. Data Maintenance, Quality Audits and Exceptions Reporting: Responsible for carrying out regular and routine data maintenance and quality audit and exception reporting for assigned companies. Regular payroll reconciliations. Daily transaction audits and maintenance of data quality dashboard standard. Overall data Quality Audit & Control reporting and the correction of issues identified. Reporting: Responsible for the creation and execution of assigned reporting to specified customers in allocated companies managed by the GC OP Operations Team. These include but are not limited to: Standard Regular reports. Finance reports. Business Partnership reports. Compliance reports. Periodic Employee Census. Adhoc reports. Creation of a process that would seek to anticipate and manage adhoc reporting for all customers and clients. Page 3/5

4 Absence Management: Global Absence Management responsibilities. Responsible for the maintenance of Global absence calendars. Responsible for ensuring that global annual updates are effected on time and per standard. GC Absence Management. Responsible for the management and maintenance of the GC Absence Management module. Annual templates management. End-user support and Training. Reporting and analysis. Other Responsibilities: Undertake any other responsibilities as assigned by GC OP Manager for the effective management of the Operations Team. KNOWLEDGE, SKILLS & ABILITIES: Minimum Bachelor's degree in Business Administration, Industrial Engineer or Human Resources. Minimum two to four years of HRIS experience required. A good understanding of HR and HR business processes and use of HR databases. Proficient in MS suit especially spreadsheets (Advanced Excel). Page 4/5

5 Powered by TCPDF ( Proficient in data systems analysis an use of Database tools. Experience in process analysis and improvement. Effective organizational and interpersonal skills including, but not limited to, written and verbal communication skills. Ability to effectively communicate and train using a virtual medium. Strong analytical and systems thinking skills. Strong ability to think critically and solve problems creatively. Strong understanding of HR processes and data. Strong understanding of HRIS database design, structure, functions, and processes. Ability to make routine decisions in accordance with departmental policies and procedures. Ability to follow complex oral and written instructions. Ability to develop and maintain effective working relationships with colleagues and other employees. HRIS Certification. Effective in written and verbal communication in English. Preferred: Process improvement certification. Ability to communicate clearly in Spanish or French is added advantage. Page 5/5