Lahore University of Management Sciences. ORSC 341 Human Resource Management Spring Semester 2015

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1 ORSC 341 Human Resource Management Spring Semester 2015 Instructor Dr. Samina Quratulain Room No. Room no. 4-11, Fourth Floor, SDSB Office Hours Hours Monday, Wednesday Telephone 8029 Secretary/TA Malik Imran Abbas TA Office Hours TBA Course URL (if any) suraj.lums.edu.pk COURSE BASICS Credit Hours 3 Lecture(s) Nbr of Lec(s) Per Week 2 Duration 75 minutes Recitation/Lab (per week) Nbr of Lec(s) Per Week Duration Tutorial (per week) Nbr of Lec(s) Per Week Duration COURSE DISTRIBUTION Core Elective Open for Student Category Close for Student Category Yes COURSE DESCRIPTION The course provides an overview of the fundamentals of human resource management and the importance and impact of human resource function in an organization. Drawing from operational and strategic perspective, this course examines the challenges facing human resource managers in contemporary business environment and seeks to develop an understanding of human resource management practices in the continually changing social, economic, industrial relations and organizational environments. The course will focus primarily on seven major areas: strategic human resource management, planning human resources, attracting and selecting human resources, placing, developing and evaluating human resources, rewarding human resources, maintaining high performance and evaluating human resources strategies. COURSE PREREQUISITE(S) COURSE LEARNING OBJECTIVES 1. Develop understanding of various HRM functional capabilities required to plan, select, develop, and motivate workers 2. Develop an understanding of the impact of changing social, economic, technological and organizational environment on HR processes and practices 3. Prepare students to evaluate and apply theories of social science disciplines to workplace issues 4. Develop students ability to analyze and critically evaluate HR policies and practices

2 LEARNING OUTCOMES Upon completion of the course, students will be able to; 1. Effectively manage and plan key human resource functions within organizations 2. Examine current issues, trends, practices, and processes in HRM 3. Problem-solve human resource challenges UNDERGRADUATE PROGRAM LEARNING GOALS & OBJECTIVES General Learning Goals & Objectives Goal 1 Effective Written and Oral Communication Objective: Students will demonstrate effective writing and oral communication skills Goal 2 Ethical Understanding and Reasoning Objective: Students will demonstrate that they are able to identify and address ethical issues in an organizational context. Goal 3 Analytical Thinking and Problem Solving Skills Objective: Students will demonstrate that they are able to identify key problems and generate viable solutions. Goal 4 Application of Information Technology Objective: Students will demonstrate that they are able to use current technologies in business and management context. Goal 5 Teamwork in Diverse and Multicultural Environments Objective: Students will demonstrate that they are able to work effectively in diverse environments. Goal 6 Understanding Organizational Ecosystems Objective: Students will demonstrate that they have an understanding of Economic, Political, Regulatory, Legal, Technological, and Social environment of organizations. Major Specific Learning Goals & Objectives Goal 7 (a) Discipline Specific Knowledge and Understanding Objective: Students will demonstrate knowledge of key business disciplines and how they interact including application to real world situations (Including subject knowledge). Goal 7 (b) Understanding the science behind the decision-making process (for MGS Majors) Objective: Students will demonstrate ability to analyze a business problem, design and apply appropriate decision-support tools, interpret results and make meaningful recommendations to support the decision-maker

3 Indicate below how the course learning objectives specifically relate to any program learning goals and objectives. PROGRAM LEARNING GOALS AND OBJECTIVES Goal 1 Effective Written and Oral Communication Goal 2 Ethical Understanding and Reasoning Goal 3 Analytical Thinking and Problem Solving Skills Goal 4 Application of Information Technology Goal 5 Teamwork in Diverse and Multicultural Environments Goal 6 Understanding Organizational Ecosystems Goal 7 (a) Discipline Specific Knowledge and Understanding Goal 7 (b) Understanding the science behind the decision-making process GRADING BREAKUP AND POLICY Assignments : 10% Quizzes : 10 % (n-1 policy applies) COURSE LEARNING OBJECTIVES CLO # 3, 4 CLO # 2 CLO # 3,4 CLO # 2 COURSE ASSESSMENT ITEM Project, CP, Presentation, Quizzes, Assignments, Exam Assignment, Quizzes CP, Presentation, Quizzes, Assignments, Exam Assignment, Quizzes Attendance: 5% 4 absences (including petitions) are allowed, from 5 th absence, you will lose 1 point per absence. If you come late by 5 minutes or leave early you will be marked absent. Mid Term Examination: 25% Class Participation: 10% Group Project: 10% Final Examination: 30 %

4 EXAMINATION DETAIL Midterm Exam Yes Combine Duration: 90 minutes Preferred Date: Exam Specifications: Final Exam Yes Combine Duration: 90 minutes Exam Specifications: COURSE OVERVIEW WEEK/ LECTURE/ TOPICS MODULE Introduction to HRM Module Introduction to Human Resource Management The Manager s Role in Strategic Human Resource Management Ch 1 Ch 3 RECOMMENDED READINGS SESSION OBJECTIVE(S) Intro to HRM, understanding What is Human Resource Management and Why is it Important? How to design and develop an HR system that supports the company s strategic goals. Module 2 RECRUITMENT AND PLACEMENT Job Analysis Ch 4 Understanding the methods of 3 conducting a job analysis and developing skills to write job descriptions and job specifications 4 Job Analysis Exercise / Case study Personnel Planning and Recruiting Ch5 Understanding the process of forecasting personnel 5 requirements, and evaluating different methods used for recruiting Employee Testing and Selection Ch 6 Understanding selection process, 6 testing concepts, types of tests, and selection techniques. Interviewing Candidates Ch 7 Understanding different types of interviews and their features. 7 Learning effective interviewing techniques from the views of both interviewer and interviewee. Recruitment & Selection: Exercise / Case 8 study

5 Module TRAINING AND DEVELOPMENT Training and Developing Employees Ch 8 Understanding issues and challenges of training and development of employees: Needs analysis, techniques, purposes, and evaluation Performance Management and Appraisal Ch 9 Overview of the performance appraisal process and the different tools and methods available. Performance Management and Appraisal case study / Exercise Coaching, Careers, and Talent Management Ch 10 Understanding tools for managing careers, and issues of building communications with employees through guaranteed fair treatment programs and employee discipline. Module 4 COMPENSATION Establishing Strategic Pay Plans Ch 11 Understanding of basic 13 considerations in determining pay rates, establishing pay rates, and current trends in compensation Pay for Performance and Financial Ch 12 Overview of money and 14 Incentives motivation. Discussion of different incentive programs that are used for different types of employees. Benefits and Services Ch 13 Understanding of different benefits and services that 15 companies might offer to employees. Their relative advantages and disadvantages 16 Compensation: Exercise / Case study Module 5 Employee Retention Individual Performance and Retention Ch 4 (Mathis) Understanding and evaluation of 17 various techniques for improving employee performance and retention 18 Employee Retention Exercise / Case study Module 6 Employee Relations 19 Ethics, Justice, and Fair Treatment in HR Management Ch 14 Understanding of issues, policies, and problems related to ethics, fair treatment, discipline and termination of employees Labor Relations and Collective Bargaining Ch 15 Issues related to collective 20 bargaining and contract management 21 Collective Bargaining: case study Employee Safety and Health Ch 16 Understanding issues of workplace employee health, stress, company 22 security, and employee privacy.

6 23 Managing Global Human Resources Ch 17 HR problems and issues involved with international businesses. Managing human resources in Ch 18 Understanding effective human 24 Entrepreneurial firms resources principles and practice for running a small business. 25 Project Presentation 26 Project Presentation 27 Project Presentation 28 Final Synthesis TEXTBOOK(S)/SUPPLEMENTARY READINGS 1. Human Resource Management by Gary Dessler (12 th Edition) Students to Purchase 2. Human Resource Management by Robert Mathis & John Jackson- 10 Edition Copy of chapter 4