GCC facilities. Information for prospective contractors. Working In Partnership. management

Transcription

1 management GCC facilities Information for prospective contractors Working In Partnership

2 Information for prospective contractors Thank you for your interest in becoming a contractor with GCC. We hope you find the information in this booklet useful. If you have any further questions, or would like to progress your application, please contact: HR Department Phone: jobs@gccfm.com More information regarding GCC can be found on our website What does being a contractor with GCC mean? GCC operate across mainland UK. Our sales team secure cleaning contracts with prospective clients. In order to fulfil these contracts we will offer them to our local contractors to carry out the service. All contractors are selfemployed, (not employees), who are looking to start their own business or develop an existing one. We do this because many of the clients who choose GCC like the contractor model we offer, as they believe that the service will be more reliable and completed more professionally by people who have a vested interest in doing a great job. We have found this to be the case, and today we have over 2,000 clients and over 700 contractors working in partnership with us. 1

3 Why our contractors choose us We have over 40 years experience working with contractors and clients, and have developed a well-established and proven business. The main features are that: abeing a contractor enables you to start your own business confidently with GCC providing on-going training and support. ayou will be fully trained to become a cleaning professional learning how to carry out cleaning tasks safely and competently. ayou will be able to choose the contracts that you want to service - there is no minimum or maximum requirement. ayou will be shown exactly what to do, and how to do it, for every contract that you take on. ayou will be able to choose the hours that you want to work. ayou will not have to carry out the administrative tasks such as billing, customer service and account management - GCC will do that for you. ayou will have access to 24 hour support. ayou will have the opportunity to learn additional skills, such as carpet cleaning, which will enable you to increase your earnings. How the contractor model works If you are interested in becoming a contractor you will have a meeting with your local Area Manager (AM) who will be able to discuss the opportunity with you. If you want to progress, then the next step will be to attend one of our training courses.this will cover all of the aspects you need to know, such as cleaning methods, Health & Safety and how and when to use the correct cleaning equipment and materials - the course will enable you to carry out cleaning contracts 2

4 professionally and safely. Once you are fully trained, the next steps would be: ayour local AM will discuss with you any opportunities in your area. ayou will be shown around these opportunities and told what is required. ashould you be interested in servicing one of these opportunities (and the choice to do so is entirely yours) then you would sign a contract with us and pay a Finder s Fee. awe retain 20% of what the client is charged - the management charge. Plus a monthly 10 administrative charge. athe Finder s Fee can be paid outright (debit/credit card or cash) or through an increased management charge. awe would invoice the clients monthly, on your behalf, for the work done. awe will pay you monthly, in arrears, by bank transfer, even if the client has not paid their bill. awe cover you for accidental damage up to 2m. awe will help you cover any holidays and sickness periods when you can t make it. awe will keep in touch with the clients and let you know immediately if they have any concerns with the contract. ayou will have the ongoing support of our Head Office based Customer Service Helpdesk (you will have a dedicated contact). ayou will have local support and additional on-site training from your local Area Manager. ayour investment in the contract will be covered by a 12 month guarantee in the event of the client moving premises, ceasing to trade or becoming insolvent. ayou are able to resell the contract and will receive a % of the original Finder s Fee. 3

5 Why our clients choose GCC Our clients choose GCC because: awe offer a cost effective and managed cleaning service. aall cleaning operatives live locally to our clients and we offer the services of a local contractor who has invested in servicing the contract. All cleaning operatives have passed our comprehensive training programme. awe clean using NHS Colour Coded Cleaning as standard. afounded in 1975, we are well established and have a proven track record in commercial cleaning. awe operate across a wide range of business sectors. awe have experience of small, medium and multi-site businesses. aeach client has a dedicated account manager. aour services are backed by recognised quality accreditations ISO9001, ISO14001, OHSAS18001, BICSc, Altius, ContractorPlus and Safecontractor - giving the assurance that we have robust processes and procedures in place, with quality and continuous improvement at the heart of everything we do. awe offer a comprehensive range of services from contract cleaning to additional specialist facilities management services. awe provide and can offer a full range of cleaning products and equipment. 4

6 How does GCC differ from our competitors? Quite simply, we work in partnership with you - understanding your needs and using our experience to meet those in the most cost-effective and efficient way. Clients expect the cleaning of their premises to be carried out with the minimum of fuss - all agreed tasks to be completed on time and within budget - and so do we. Industry accreditations and memberships The staff at GCC go to great lengths to make sure that the company is the best that it can be for customers and staff. One of the ways we do this is by working to achieve industry accreditations and memberships. To achieve these, GCC have had to demonstrate that the required criteria is in place and that we are committed to constantly managing and updating these. Below is a brief overview of the ones that are most relevant to our contractors. A full listing is on our website OHSAS Occupational Health & Safety is a certified health and safety system that recognises our duty of care towards our employees and any others who may be affected by our activities. In doing so, also implement procedures to comply with all legal requirements, including identifying and eliminating risks to health and safety. Safecontractor is a leading third party accreditation scheme which recognises very high standards in health and safety management amongst UK contractors. ContractorPlus provides clients with a robust contractor health and safety pre-qualification system. They check contractor s health and safety documentation including risk assessments, policies, method statements, insurance levels, etc. 5

7 The next step If you are interested in becoming a contractor, or want more information, please contact: HR Department Phone: jobs@gccfm.com A member of our HR team will have an initial conversation with you and answer any points you may have, and then put you in touch with your local BDM who will arrange to meet you and go through the opportunity in more detail. If you are interested in progressing we will book you on a training course which will cover modern methods of cleaning, effective use of products and equipment and Health & Safety regulations. Courses usually run on a Saturday and cost 95 per person. On completion of the course you will receive a GCC Training Manual and a certificate. Once you have completed the training we will then be talking to you about taking on your first contract! 6

8 GCC facilities management Contact details For further information, please contact: HR Department GCC Facilities Management plc Registered in England & Wales Registered Office: 8-10 High Street Sutton SM1 1HN FLD009 Information for Prospective Contractors v