Intelligence & National Security Forum

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1 Intelligence & National Security Forum Achieving Resilience in Our Nation's Mission Critical Architectures with Real-Time Situational Awareness May 11, 2018 This presentation is unclassified in its entirety

2 Developing Resilience at U.S. Embassies & Consulates Worldwide Keith Hanigan, Office Director OBO/CFSM/FAC Ernie Airgood, Program Manager OBO/CFSM/FAC/FPSP May 11, 2018

3 Bureau of Overseas Buildings Operations (OBO) manages the U.S. Department of State s building program and sets worldwide priorities for the design, construction, operation, maintenance, and disposal of overseas property. 282 Posts 80 Million Square Feet $4.7 B FY17 Budget 15,995 Leased Properties 25,100 Assets 18,300 Culturally Significant Objects 1

4 Program Activity Snapshot Planning & Design 135 Active Projects $13.5 Billion Workload Compound Security Upgrade 39 Active Major Projects $240 Million Workload Major Construction 69 Active Projects $13.4 Billion Workload Real Property Acquisition & Disposal 40 Active Site Searches $1 Billion Workload Minor Construction and Improvement 348 Active Projects $113 Million Workload Real Property Leasing 15,995 Leases $500 Million Portfolio 3

5 Department of State Mission The Mission Shape and sustain a peaceful, prosperous, just, and democratic world, and foster conditions for stability and progress for the benefit of the American people and people everywhere OBO Mission To provide safe, secure and functional facilities that represent the U.S. Government to the host nation and support our staff in the achievement of U.S. foreign policy objectives. These facilities should represent American values and the best in American architecture, design, engineering, technology, sustainability, art, culture and construction execution OBO/CFSM/FAC Mission To provide global support in operating, managing, and maintaining Department of State facilities overseas. Our technical experts provide professional specialty services to ensure safe, secure, functional, sustainable, and reliable Embassy and Consulate facilities

6 Responsibilities as Single Real Property Manager 2

7 Total Cost of Ownership

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9 OBO Regional Support Center Coverage: AF

10 O&M Optimization EQUIPMENT FOUNDATION Equipment inventory Reliability engineering assessment Lifecycle assessment End-of-life capital planning Partnerships with Lean Six Sigma, reliability engineering & global standards Waste reduction programs Maintenance Backlog Budgets & performance driven by a real-time data dashboard Indicating improvement opportunities Uniform Performance Metrics Proactive AMPs & multi-year SFPs CONTINUOUS IMPROVEMENT & INNOVATION OPERATING VIEW & REPORTING INNOVATION QUALITY & SAFETY COST LEADERSHIP EFFICIENCY RELIABILITY MAINTENANCE EXECUTION MAINTENANCE STRATEGY WORKFLOW MANAGEMENT Optimized job plans & predictive services for quality, safety and productivity Business Directed Maintenance (BDM) Workflow prioritization & management tools Optimized planning & scheduling (AMPs & SFPs) Thorough understanding of contract & robust scope management Fully flexible, trained workforce Rigorous technician efficiency monitoring Focus on quality, safety & integrity LES technical competency certifications

11 Is the facility portfolio strategically aligned to future organizational goals? How do I empower my staff to make informed choices that accomplish performance objectives? How can I determine the ROI on the optimal use of facility investment funding? How well should each of my facilities perform with respect to industry standards and expectations? How do I enhance operational effectiveness and reduce operating costs while maintaining desired levels of service? What competencies should my workforce possess to address current trends and future outlook? What is the total cost of ownership for maintaining our facility portfolio? How do I determine when best to divest instead of invest? How would a publicprivate partnership maximize the value of the facility portfolio while reducing operating costs?

12 Ideal Operational State (IOS) IOS is a global real property management framework that will enable data-driven decisions in our mission to provide safe, secure, and functional facilities. Business Processes Are several leases about to expire? Lease abstracts machine readable lease data will let posts quickly access the information you need. Enterprise System Performance Management Is a NEC being constructed for your post? View the schedule and track progress, Compare the planned office space with projected staffing changes, and Assess information to plan for the interim. It s a holiday weekend and your new HVAC system is performing poorly: See which other have the same system, Determine if they had similar problems, and Quickly identify what they did and what worked. 12

13 Questions Please wait for the microphone before asking your questions Please don t forget to Complete the Post Event Survey State your name & organization

14 Contact Information Keith Hanigan Office Director OBO/CFSM/FAC Ernie Airgood Program Manager

15 Thank You REGIONAL PROGRAM NAME HERE 15