Human Resources,Training & Development

Transcription

1 Training Calendar Human Resources,Training & Development Code Programme Title Dates Venue Cost AED HR 01 HR Management Jan-19 Dubai 5600 HR 02 Advanced Human Resource Management 13-17Jan-19 Dubai 5600 HR 03 Measuring& Maximizing Training ROI Jan-19 Dubai 3600 HR 04 Advanced recruitment,interviewing and selection Jan-19 Dubai 5600 HR 05 Training Management 3-7Feb-19 Dubai 5600 HR 06 Conflict management in workplace 10-12Feb-19 Dubai 3600 HR 07 HR 08 HR 09 HR 10 HR 11 HR 12 Career Development & Succession Planning Strategies Manpower Planning: Strategy, Execution & Assessment Workplace Diversity & Talent Management Job Evaluation& Analysis Understanding Reward Management Career Development & Succession Planning Strategies Developing corporate planning &training strategies Feb-19 Abu Dhabi FEB-19 Dubai Mar-19 Abu Dhabi Mar-19 Dubai Mar-19 Abu Dhabi Mar-19 Dubai 5600

2 HR 13 Employee Relations: Roles &responsibilities 24-26Mar-19 Dubai 3600 HR 14 Writing effective job descriptions 7-9Apr-19 Abu Dhabi 3600 HR 15 Rewards Management: Compensation Packages and Salary Structures 14-18Apr-19 Dubai 5600 HR 16 Enhancing the Skills of Training Coordinators & Administrators 14-16Apr-19 Dubai 3600 HR 17 How to write human resources policies and procedures 21-25Apr-19 Abu Dhabi 5600 HR 18 The Effective Human Resources Administrator 21-25Apr-19 Dubai 5600 Recruitment, Selection & Retention: Essential Skills for Competent Workforce HR 19 Preservation 28-30Apr-19 Dubai HR 20 Professional job analyst 9-11 JUN-19 Dubai 3600 HR 21 Productivity and work quality 9-13 Jun19 Dubai 5600 HR 21 Workplace Diversity & Talent Management 9-11Jun-19 Dubai 3600 HR 22 Managing Employee Performance, Behavior& attitude 16-20Jun-19 Kuala Lumpur 9000 HR 23 Manpower organization,succession,planning &trend Analysis 23-25Jun-19 Dubai 3600 HR 24 HR metrics &analytics: driving strategic &organizational 23-27Jun-19 Dubai 5600 HR 25 Certified train the trainer 30Jun-4Jul-19 Dubai 5600 HR 26 Advanced Employee relations 2-4Jul19 Dubai HR 27 Training needs analysis &evaluation 7-9Jul-19 Abu Dhabi 3600 HR 28 Essential skills for the HR professional 14-18Jul-19 Dubai 5600 HR 29 HR 30 Balance scorecard for business performance Job specification and organizational structure 21-25Jul-19 Abu Dhabi Jul-1Aug-19 Dubai 5600

3 HR 31 Managing human resources for best performance 28Jul-1Aug-19 Abu Dhabi 5600 HR 32 Job satisfaction and employees structure 4-8Aug-19 Abu Dhabi 5600 HR 33 Modern practices in HR 8-12Sep-19 Dubai 5600 HR 34 Measuring and forecasting human capital investment 15-19Sep-19 Abu Dhabi 5600 HR 35 Performance appraisal 15-17Sep-19 Dubai 3600 HR 36 Performance management :skill building,coaching,forecasting,leading,handling change,setting objectives &KPIS 22-26Sep-19 Dubai 5600 HR 37 Strategies for succession planning 6-10Oct-19 Abu Dhabi 5600 HR 38 Career planning and development 13-17Oct-19 Dubai 5600 HR 39 HR 40 Human resources KPIs: benchmarking HR Performance Manpower organization, succession planning &trend analysis 20-24Oct Dubai 27-29Oct-19 Dubai 3600 HR 41 Advanced skills for the practical trainer 27-29OCT-19 Dubai 3600 HR 42 Coaching,counseling and appraising 3-7NOV-19 Kuala Lumpur 9000 HR 43 Methods to evaluate and develop HRM 3-7Nov-19 Dubai 5600 HR 44 Job globalization cultural diversity 17-24Nov-19 Abu Dhabi 5600

4 HR 45 Leadership development for HR professional 17-24NOV-19 Dubai 5600 HR 46 Employee engagement and motivation 24-26NOV-19 Dubai 3600 HR 47 Balanced scorecard 24-26NOV-19 Abu Dhabi 3600 HR 48 Recruitment and selection skills 8-10Dec-19 Dubai 3600 HR 49 Managing conflict &handing difficult people 8-10Dec-19 Dubai 3600 HR 50 Recruitment management 15-17Dec-19 Dubai 3600 HR 51 Competency based HR management 22-24Dec-19 Dubai 3600 HR 52 Manpower organization, succession planning &trend analysis 22-24Dec-19 Abu Dhabi 3600 MG 01 MG 02 Management & Leadership Mastering Emotional Intelligence: Skills for Excellent Leadership The Art of Strategic Management& Leadership 6-8 Jan-19 Dubai Jan-19 Kuala Lumpur 9000 MG 03 The Art of Strategic Management Jan-19 Dubai 5600 MG 04 Coaching & Mentoring Jan-19 Abu Dhabi 5600 MG 05 Leadership and Management Skills for Supervisors 3-7Feb-19 Dubai 5600 MG 06 Innovative Leadership Competencies 10-14Feb-19 Dubai 5600

5 MG 07 Leadership & Management Skills Feb-19 Dubai 5600 MG 08 Mastering Supervisory Skills 24-26FEB-19 Dubai 3600 MG 09 Leadership Vision and Organizational Reality 3-7 Mar-19 Abu Dhabi 5600 Advanced Management: Achieving Superior Performance & Strategic 10-14Mar MG 10 Success Dubai MG 11 Mastering Management Skills 17-21Mar-19 Dubai 5600 MG 12 Japanese experience: KAIZEN 24-26Mar-19 Abu Dhabi 3600 MG 13 Mastering Team Leadership Skills 24-28Mar-19 Dubai 5600 MG 14 MG 15 MG 16 Leadership and Management Skills for New Manager & Supervisor RADAR for measuring & improving Performance Developing Emotionally Intelligent Management & Leadership Skills 7-11Apr-19 Dubai Apr-19 Dubai Apr-19 Dubai 5600 MG 17 Strategic Leadership 21-25Apr Dubai MG 18 Mastering Communication, Negotiation & Presentation Skills 21-25Apr-19 Dubai 5600 MG 19 Risk Management Dubai Apr-19

6 MG 20 Leadership & Team Development for Managerial Success 9-13 JUN-19 Dubai 5600 MG 21 Coaching & Mentoring 9-13 Jun19 Dubai 5600 MG 22 Leadership and Management Skills for Supervisors 16-20Jun-19 Dubai 5600 MG 23 Quality Management 23-27Jun-19 Abu Dhabi 5600 MG 24 The Art of Strategic Management 23-27Jun-19 Dubai 5600 MG 25 The Art of Strategic Management & Leadership 30-4Jul-19 Abu Dhabi 5600 MG 26 The Art of Leadership 30-4Jul19 Dubai 5600 MG 27 Advanced Conflict Resolution & Change Management Strategies 7-11Jul-19 Dubai 5600 MG 28 Management Excellence Masterclass 14-18Jul-19 Abu Dhabi 5600 MG 29 Mastering Supervisory Skills 21-25Jul-19 Dubai 3600 MG 30 The Art of Strategic Management 28Jul-1Aug-19 Dubai 5600 MG 31 The Art of Strategic Management & Leadership 28Jul-1Aug-19 Abu Dhabi 5600 Advanced Management: Achieving Superior Performance & Strategic 4-8Aug MG 32 Success Dubai MG 33 The Art of Leadership 18-22Aug-19 Dubai 5600 MG 34 Innovative Leadership Competencies 18-22Aug-19 Dubai 5600

7 MG 35 MG 36 MG 37 Leadership & Management Skills for the 21st Century Developing Emotionally Intelligent Management & Leadership Skills Leadership Vision and Organizational Reality 25-29Aug-19 Abu Dhabi Aug-19 Dubai Sep-19 Kuala Lumpur 9000 MG 38 The Power of Positive Thinking & Attitude 8-10Sep-19 Al Ain 3600 MG 39 Mastering Management Skills 8-12Sep-19 Dubai 5600 MG 40 Mastering Management and Leadership Skills 15-19Sep-19 Al Ain 5600 MG 41 Mastering Team Leadership Skills 15-19Sep-19 Abu Dhabi 5600 MG 42 Creativity, Critical Thinking & Problem Solving Success Under Pressure: Emotional Intelligence, Conflict Management 22-26Sep-19 Dubai Sep MG 43 Negotiations Dubai MG 44 Strategic Enterprise Analysis 6-10Oct-19 Abu Dhabi 5600 MG 45 MG 46 The Practical Leader: Developing & Leading High Performing Teams Management Reporting & Decision Making 13-17Oct-19 Dubai Oct-19 Dubai 5600 MG 47 Systems Thinking in Analyzing Problems 20-22Oct-19 Dubai 3600 MG 48 Leadership and Management Skills for Supervisors 20-24OCT-19 Dubai 5600 Achieving Professional Excellence: Communication, Planning, Negotiation & 20-24OCT

8 MG 49 MG 50 MG 51 MG 52 Communication, Planning, Negotiation & Presentation Skills Mastering Emotional Intelligence: Skills for Excellent Leadership Mastering Communication, Negotiation & Presentation Skills Business Analysis within a Project Environment 20-24OCT Dubai 27-29OCT-19 Abu Dhabi OCT-19 Dubai OCT-19 Dubai 5600 MG 53 Coaching & Mentoring 3-7NOV-19 Dubai 5600 MG 54 Advanced Conflict Resolution & Change Management Strategies 17-24Nov-19 Abu Dhabi 5600 MG 55 Quality Management 17-24NOV-19 Abu Dhabi 5600 MG 56 MG 57 MG 59 Leadership & Team Development for Managerial Success RADAR for measuring & improving performance The Art of Strategic Management & Leadership 24-28NOV-19 Kuala Lumpur NOV-19 Dubai Dec-19 Abu Dhabi 5600 MG 60 The Art of Leadership 8-12Dec-19 Al Ain 5600 MG 61 Mastering Management Skills 15-19Dec-19 Dubai 5600 MG 62 Innovative Leadership Competencies 22-26Dec-19 Dubai 5600 MG 63 Mastering Management and Leadership Skills 22-26Dec-19 Abu Dhabi 5600 MG 64 Modern Leadership & Management Skills 22-26Dec-19 Abu Dhabi 5600

9 AD 01 AD 02 Administration & Secretarial Time Management & Personal Effectiveness Office Management & Effective Administration Skills 6-8Jan-19 Dubai Jan-19 Dubai 5600 AD03 Business Administration Jan-19 Dubai 5600 AD 04 AD 05 AD 06 AD 07 Documents and Records Management Compliance Communication & Planning Skills for Administrative Professionals Advanced Documents & Records Management Compliance Office Management & Effective Administration Skills Jan-19 Dubai Feb-19 Dubai Feb-19 Abu Dhabi Feb-19 Dubai 5600 AD 08 Business Administration FEB-19 Dubai 5600 AD 09 AD 10 Documents and Records Management Compliance SharePoint Implementation Best Practices: From Design to Integration Organizing & Behavioral Skills for Administrative Professionals/ Executive 3-5 Mar-19 Dubai Mar-19 Dubai Mar AD 11 Secretaries/Pas Abu Dhabi AD 12 AD 13 Time Management & Personal Effectiveness Communication & Planning Skills for Administrative Professionals 24-26Mar-19 Dubai Mar-19 Dubai 5600 AD 14 E-Library Management Techniques 7-11Apr-19 Dubai 5600

10 AD 15 AD 16 AD 17 AD 18 Advanced Documents & Records Management Compliance Office Management & Effective Administration Skills The Office Professional & Records Management. Documents and Records Management Compliance Organizing & Behavioral Skills for Administrative Professionals/ Executive 14-16Apr-19 Abu Dhabi Apr-19 Dubai Apr-19 Dubai Apr-19 Dubai AD 19 Secretaries/PAs 28Apr-2May-19 Dubai AD20 Efficient administration skills 9-13 JUN-19 Dubai 5600 AD21 AD22 AD23 The highly productive and effective administrator The executive assistant \personal assistant master class Professional secretarial and administration skills 9-13 Jun19 Dubai Jun-19 Dubai Jun-19 Abu Dhabi 5600 AD24 Secretarial skills 23-27Jun-19 Dubai 5600 AD25 AD26 AD27 AD28 AD29 Advanced Executive Secretarial Skills &Office Management Essential Management Skills for Administrators Technical writing for Admin PA& Secretaries Advanced office Management &effective administration skills Business writing for Administrative professionals 30Jun-4Jul-19 Abu Dhabi Jun-4Jul19 Dubai Jul-19 Dubai Jul-19 Abu Dhabi Jul-19 Dubai 3600

11 AD30 AD31 AD32 AD 33 Administration &office management best practices and technologies Effective Planning Skills for Office Administration Certified Administration &Office Management Professional Time and stress management for executive secretaries &administrative professionals 28Jul-1Aug-19 Dubai Jul-1Aug-19 Abu Dhabi Aug Aug-19 Dubai 3600 AD 34 Organizing and classifying work folders 18-19Aug-19 Dubai 2600 AD 35 Efficient administration skills 25-29Aug-19 Abu Dhabi 5600 AD 36 AD 37 AD 38 The highly productive and effective administrator The executive assistant \personal assistant master class Professional secretarial and administration skills 25-29Aug-19 Dubai Sep-19 Dubai Sep-19 Al Ain 5600 AD 39 Secretarial skills 8-12Sep-19 Dubai 5600 AD 40 AD 41 AD 42 AD 43 AD 44 AD 45 Advanced Executive Secretarial Skills &Office Management Essential Management Skills for Administrators Technical writing for Admin PA& Secretaries Advanced office Management &effective administration skills Business writing for Administrative professionals Administration &office management best practices and technologies 15-19Sep-19 Al Ain Sep-19 Abu Dhabi Sep-19 Dubai Sep Oct-19 Abu Dhabi Oct-19 Dubai 5600

12 AD 46 AD 47 AD 48 AD 49 AD 50 AD 51 AD52 AD 53 AD 54 AD 55 AD 56 AD 57 AD 59 AD60 AD 61 AD 62 Effective Planning Skills for Office Administration Certified Administration &Office Management Professional Business Writing for Administrative professionals Advanced Office Management &Electronic Archiving Time and stress management for executive secretaries &administrative professionals Advanced competencies for professional secretaries Effective Planning Skills for Office Administration Administration &office management best practices and technologies Certified Administration &Office Management Professional Business Writing for Administrative professionals Advanced Office Management &Electronic Archiving Business writing for Administrative professionals Administration &office management best practices and technologies Effective Planning Skills for Office Administration Essential Management Skills for Administrators Technical writing for Admin PA& Secretaries 13-17Oct-19 Dubai Oct-19 Dubai OCT-19 Dubai OCT-19 Dubai OCT-19 Abu Dhabi OCT-19 Dubai OCT-19 Abu Dhabi NOV-19 Dubai Nov-19 Abu Dhabi NOV-19 Abu Dhabi NOV-19 Dubai NOV-19 Dubai Dec-19 Abu Dhabi Dec-19 Al Ain Dec-19 Dubai Dec-19 Dubai 3600

13 Customer service & Communication Skills CS1 Business Writing Skills 6-8 Jan-19 Dubai 3600 CS2 Customer Service Mindset 13-17Jan-19 Dubai 5600 CS3 Advanced Communication Skills Jan-19 Dubai 5600 CS4 Interpersonal Communication Skills Jan-19 Doha 3600 CS5 Presentation Skills 3-5Feb-19 Dubai 3600 CS6 Customer Service 10-14Feb-19 Dubai 5600 CS7 Selling Skills for Customer Service Feb-19 Dubai 3600 CS8 Advanced Business Writing 24-26FEB-19 Doha 3600 CS9 Advanced Presentation Skills 3-5 Mar-19 Dubai 3600 CS10 Technical Report Writing 10-12Mar-19 Dubai 3600 CS11 Making Powerful Presentations 17-19Mar-19 Dubai 3600 CS12 Excellence in Customer Service 24-28Mar-19 Abu Dhabi 5600 CS13 The Customer Complaint System: Tool for Customer Service 24-26Mar-19 Dubai 3600 CS14 Certified Customer Service. Professional 7-11Apr-19 Dubai 5600

14 CS15 Customer Satisfaction and Loyally.: Strategies and Measurement 14-18Apr-19 Abu Dhabi 5600 CS16 Customer Service Management 14-18Apr-19 Dubai 5600 CS17 Maximizing Customer Satisfaction in a Technical Environment 21-23Apr-19 Dubai 3600 CS18 Customer Focused Management 21-25Apr-19 Abu Dhabi 5600 CS19 Improve Your Telephone Skills 28-30Apr-19 Dubai 3600 CS20 Telephone Etiquette & Customer Care 9-13 Jun19 Dubai 2600 CS21 Professional Business Communication 9-13 Jun19 Abu Dhabi 5600 CS22 Communications and Interpersonal Skills 16-20Jun-19 Dubai 5600 CS23 Advanced Presentation Skills 23-25Jun-19 Abu Dhabi 3600 CS24 Technical Report Writing 23-25Jun-19 Dubai 3600 CS25 Customer Service 30Jun-4Jul-19 Dubai 5600 CS26 Telephone skills &Customer Care 30Jun-2Jul19 Dubai 3600 CS27 Presentation Skills 7-9Jul-19 Dubai 3600 CS28 CS29 Creative and Innovative Internal Customer Service High Performance Road Map to Customer Service Excellence 14-18Jul-19 Abu Dhabi Jul-19 Dubai 5600 CS30 Etiquette for Excellent Customer Service 28-30Jul-19 Abu Dhabi 3600

15 CS31 How to Create a Customer Service Mindset 28Jul-1Aug-19 Dubai 5600 CS32 Communication in Crisis 28-30Jul--19 Dubai 3600 CS33 CS34 Advanced Customer Service Management Advanced Customer Relationship Management 4-8Aug-19 Dubai Aug-19 Dubai 5600 CS35 Customer Centric Development 18-22Aug-19 Dubai 5600 CS36 Telephone Skills & Customer Care 25-27Aug-19 Dubai 3600 CS37 Improving Customer Care/service 25-29Aug-19 Abu Dhabi 5600 CS38 Managing Customer Services and dealing With Difficult Behavior 8-12Sep-19 Dubai 5600 CS39 Developing Customer Service 8-12Sep-19 Abu Dhabi 5600 CS40 CS41 CS42 Effective Communication & Teamwork Management Skills Communication Skills; Results through Collaboration Effective Communication and Inspirational Presentations 8-12Sep-19 Dubai Sep-19 Dubai Sep-19 Abu Dhabi 5600 CS43 The Active. Communication Skills 22-26Sep-19 Dubai 5600 CS44 Communication Skills and Positive Engagement with Others 22-26Sep-19 Dubai 5600 CS45 Interpersonal Communication Skills 6-8Oct-19 Abu Dhabi 3600 CS46 Creating Powerful Relationships Through Networking 13-15Oct-19 Dubai 3600

16 CS47 Better Communication Skills at-work 13-15Oct-19 Dubai 3600 CS48 Advanced Business Writing 20-22Oct-19 Abu Dhabi 3600 CS49 Senior Level Communication Skills 20-24OCT-19 Dubai 5600 CS50 Business Writing Skills 20-22OCT-19 Abu Dhabi 3600 CS51 Moderation Techniques 27-31OCT-19 Abu Dhabi 5600 CS52 Technical Report Writing 27-29OCT-19 Dubai 3600 CS53 Assertiveness Skills and Dealing with Difficult Situations 27-31OCT-19 Dubai 5600 CS54 Developing Effective Telephone Skills 3-5NOV-19 Dubai 3600 CS55 Managing Customer Service 17-24Nov-19 Abu Dhabi 5600 CS56 Communication Skills 17-24NOV-19 Dubai 5600 CS57 Achieving Excellence in Customer Service 24-28NOV-19 Doha 5600 CS58 Creative & Innovative Problem Solving 24-26NOV-19 Dubai 3600 CS59 Advanced Customer Service Management 8-12Dec-19 Abu Dhabi 5600 CS60 Customer service management 8-12Dec-19 Abu Dhabi 5600 CS61 Creating a Service Culture; Strategies and Tactics for. Creating an Environment of Excellence 15-17Dec-19 Dubai 3600 CS62 Improve Your Telephone Skills 22-24Dec-19 Dubai 3600

17 Interpersonal Skills & Self Development ISD01 Certified Master Negotiator 6-8Jan-19 Dubai 4000 ISD 02 WIN-WIN Negotiation policies 13-15Jan-19 Dubai 3600 ISD 03 Creative Thinking &Innovation Techniques Jan-19 Dubai 3600 ISD04 The Power of Positive Thinking Jan-19 Dubai 3600 ISD05 Emotional Intelligence: Strategies for SUCCESS 3-5Feb-19 Dubai 3600 ISD06 Persuasion & Influence techniques 10-11Feb-19 Dubai 2600 ISD07 Planning for change: A Strategic Approach Feb-19 Dubai 5600 ISD08 Conflict Management 24-28FEB-19 Abu Dhabi 5600 ISD09 ISD10 Creative problem Solving & Decision Making CREATIVITY & INNOVATION at workplace 3-5 Mar-19 Dubai Mar-19 Abu Dhabi 3600 ISD 11 High performance Teams 17-18Mar-19 Dubai 2600 ISD12 Time Management & Stress Control 24-26Mar-19 Dubai 3600 ISD 13 Work-Life BALANCE: Maximizing Productivity & Quality of Life 24-28Mar-19 Dubai 5600 ISD14 Leading Teams effectively 7-11Apr-19 Kuala-Lumpur 9000

18 ISD 15 Active listening Skills 14-16Apr-19 Abu Dhabi 3600 ISD 16 Effective Business writing 14-16Apr-19 Dubai 3600 ISD17 The Power of Positive Attitude 21-23Apr-19 Dubai 3600 ISD18 Professional Business writing (Memos & Reports) 21-23Apr-19 Abu Dhabi 3600 ISD19 Project Management preparation Dubai 5600 ISD20 Change Management 9-13 JUN-19 Dubai 5600 ISD21 Strategic Planning Jun19 Abu Dhabi 5600 ISD22 Assertiveness Skills& Dealing with Difficult situations 16-18Jun-19 Dubai 3600 ISD23 Creative thinking & Innovation techniques 23-27Jun-19 Abu Dhabi 3600 ISD24 Project Management, Scheduling, Planning, Managing & Controlling 23-27Jun-19 Dubai 5600 ISD25 Management Skills for productivity 30Jun-4Jul-19 Dubai 5600 ISD26 Leading with Emotional Intelligence 30Jun-4Jul19 Dubai 5600 ISD27 Effective Presentation techniques 7-9Jul-19 Abu Dhabi 3600 ISD28 Advanced Supervisory Skills 14-16Jul-19 Dubai 3600 ISD29 Office Management 21-25Jul-19 Dubai 5600 ISD31 Performance Management Skills 28Jul-1Aug-19 Dubai 5600

19 ISD32 Service EXCELLENCE 4-8Aug-19 Dubai 5600 ISD33 Productivity Management Skills 18-22Aug-19 Dubai 5600 ISD34 Negotiation techniques 18-20Aug-19 Dubai 3600 ISD35 Certified Training & Development Professional 25-29Aug-19 Abu Dhabi 5600 ISD36 Internal Customer Service Improvement 25-29Aug-19 Dubai 5600 ISD37 Effective selling techniques 8-10Sep-19 Dubai 3600 ISD38 Team work performance improvement 8-10Sep-19 Dubai 3600 ISD39 Administration & Office Management. 8-12Sep-19 Dubai 5600 ISD40 ZERO Errors 15-17Sep-19 Dubai 3600 ISD41 Excellency Management 15-19Sep-19 Dubai 5600 ISD42 Presentation Design & Delivery 22-24Sep-19 Dubai 3600 ISD43 Strategic Planning Sep-19 Dubai 5600 ISD44 How to deal with Angry people? 6-7Oct-19 Abu Dhabi 2600 ISD45 Secretary Skills 13-17Oct-19 Abu Dhabi 5600 ISD46 Creative thinking & Problem solving 13-15Oct-19 Dubai 3600 ISD47 Effectiveness of Communication techniques 20-24Oct-19 Dubai 5600

20 ISD48 Work-Life BALANCE: Maximizing Productivity & Quality of Life 20-22OCT-19 Dubai 3600 ISD49 Developing your Creative Potential 20-22OCT-19 Dubai 3600 ISD50 ISD51 ISD52 ISD53 ISD54 ISD55 ISD56 ISD57 ISD58 ISD59 Handling pressure,prioritizing and Emotion at work Essential skills for Performance Excellence Emiratization &Development Of UAE Nationals Advanced Management Motivation,strategic planning Performance Management from Goal Setting to Appraisals Creative &Innovative Management for supervisors Creativity Excellence Continues Improvement and Quality Negation skills Achieving Successful Outcomes Powerful business presentation & public speaking Creative Thinking &Innovation Techniques 27-29OCT-19 Abu Dhabi OCT-19 Dubai OCT-19 Dubai NOV-19 Dubai Nov-19 Abu Dhabi NOV-19 Abu Dhabi NOV-19 Dubai NOV-19 Dubai Dec-19 Abu Dhabi Dec-19 Al Ain 3600 ISD60 Making successful business decision 15-16Dec-19 Dubai 2600 ISD61 Managing stress and pressure at work 22-24Dec-19 Dubai 3600 ISD62 Dealing confidently with difficult people at work 20-22OCT-19 Dubai 3600

21 FI 01 FI 02 FI 03 FI 04 Finance & Accounts Accounts Receivable: Planning, Organizing & Achieving Best Practices Managing the Cash Cycle: Accounts Receivable & Payable Best Practices Cost Analysis to Support Strategic Decisions Accounts Payable: Planning, Organizing & Achieving Best Practices 6-10 Jan-19 Dubai Jan-19 Dubai Jan-19 Abu Dhabi Jan-19 Dubai 5600 FI 05 The Finance & Accounting. 3-7Feb-19 Dubai 5600 FI 06 Mastering Finance and Accounting 10-14Feb-19 Dubai 5600 FI 07 FI 08 FI 09 FI 10 Budgeting, Planning & Management Reporting Financial Management for Projects & Contracts Finance & Accounting for the Oil & Gas Industry International Financial Reporting Standards (IFRS) Feb-19 Abu Dhabi FEB-19 Dubai Mar-19 Dubai Mar-19 Dubai 5600 FI 11 Financial Data Analysis 17-21Mar-19 Dubai 5600 FI 12 Cost Analysis to Support Strategic Decisions 24-28Mar-19 Abu Dhabi 5600 FI 13 The Effective Accountant 24-28Mar-19 Dubai 5600 FI 14 Budgeting & Cost Control 7-11Apr-19 Dubai 5600 FI 15 Treasury and Cash Management 14-18Apr-19 Dubai 5600

22 FI 16 FI 17 FI 18 Cost Analysis to Support Strategic Decisions Accounts Receivable: Planning, Organizing & Achieving Best Practices Managing the Cash Cycle: Accounts Receivable & Payable Best Practices 14-18Apr-19 Dubai Apr-19 Abu Dhabi Apr-19 Abu Dhabi 5600 FI 19 Advanced Budgeting & Forecasting Dubai May-19 FI 20 Accounts Payable: Planning, Organizing & Achieving Best Practices 9-13 JUN-19 Dubai 5600 FI 21 The Finance & Accounting Jun19 Dubai 5600 FI 22 Financial Data Analysis 16-20Jun-19 Abu Dhabi 5600 FI 23 Mastering Finance and Accounting 23-27Jun-19 Dubai 5600 FI 24 The Effective Financial Controller: Managing Financial Functions & Improvement Opportunities 25-29Aug Dubai FI 25 The Effective Accounts Assistant 8-12Sep-19 Dubai 5600 FI 26 Business and Financial Modelling 22-26Sep-19 Dubai 5600 FI 27 FI 28 FI 29 Financial Management for Projects & Contracts International Financial Reporting Standards (IFRS) Strategic Financial Planning & Implementation 6-10Oct-19 Dubai Oct-19 Dubai Oct-19 Abu Dhabi 5600

23 FI 30 Budgeting, Planning & Management Reporting 20-24Oct-19 Dubai 5600 FI 31 Auditing 20-24OCT-19 Dubai 5600 FI 32 The Effective Accountant 20-24OCT-19 Dubai 5600 FI 33 Review of Financial Accounting & Detecting Fraud 27-31OCT-19 Dubai 5600 FI 34 Financial Data Analysis 27-31OCT-19 Dubai 5600 FI 35 Treasury and Cash Management 27-31OCT-19 Abu Dhabi 5600 FI 36 Advanced Budgeting & Forecasting 3-7NOV-19 Abu Dhabi 5600 FI 37 Budgeting & Cost Control 17-24Nov-19 Dubai 5600 FI 38 The Effective Accountant 17-24NOV-19 Dubai 5600 FI 39 FI 40 FI 41 FI 42 Cost Analysis to Support Strategic Decisions Accounts Receivable: Planning, Organizing & Achieving Best Practices Managing the Cash Cycle: Accounts Receivable & Payable Best Practices Accounts Payable: Planning, Organizing & Achieving Best Practices 24-28NOV-19 Dubai NOV-19 Abu Dhabi Dec-19 Dubai Dec-19 Dubai 5600 FI 43 The Finance & Accounting 15-19Dec-19 Abu Dhabi 5600 FI 44 Mastering Finance and Accounting 22-26Dec-19 Dubai 5600

24 HS 01 HS 02 HEA LTH & SAFETY Advanced Process Risk Assessment & Risk Management Process Safety Management & Compliance Advanced Risk & Incident Analysis: Risk Management, Incident Investigation and Root Cause Analysis Mar-19 Dubai Jun-19 Abu Dhabi 4000 HS Jul-19 Dubai 4000 HS 04 Risk Assessment within Production Operations 8-10 Sep-19 Dubai 4000 HS 05 Oil & Gas Operational Safety Sep-19 Dubai 4000 HS 06 NEBOSH International General Certificate in Occupational Health and Safety OCT-19 Abu Dhabi 4000 HS 07 Safety Compliance & Site Inspection NOV-19 Dubai 4000 HS 08 Advanced Process Risk Assessment & Risk Management Dec-19 Dubai 4000 Marketing & Sales MS 01 The Effective Sales specialist Feb-19 Abu Dhabi 6000 MS 02 Strategic Marketing Specialist 24-28FEB-19 Dubai 6000 MS 03 Project Management Professional 3-7 Mar-19 Abu Dhabi 6000 MS 04 Effective Selling techniques 10-14Mar-19 Dubai 6000

25 MS 05 NLP in Sales 17-21Mar-19 Dubai 6000 MS 06 Creative Marketing Professional 24-28Mar-19 Dubai 6000 MS 07 Certified Marketing Manager 24-28Mar-19 Abu Dhabi 6000 MS 08 Creativity & Innovation in Sales 7-11Apr-19 Dubai 6000 MS 09 Sales ZERO Errors 14-18Apr-19 Dubai 6000 MS 10 Certified Strategic Planner 14-18Apr-19 Abu Dhabi 6000 MS 11 The Effective Business Development Specialist 21-25Apr-19 Dubai 6000 MS 12 Business Development Management 21-25Apr-19 Abu Dhabi 6000 MS 13 Marketing Outside the Box Dubai Apr-2May-19 MS 14 Effective Business Communicator 9-13 JUN-19 Dubai 6000 MS 15 How to influence others 20-24OCT-19 Dubai 6000 MS 16 Certified Strategic Marketing Professional 27-31OCT-19 Dubai 6000 MS 17 Effective Selling Techniques Nov-19 Dubai 6000 MS 18 Project Management Professional NOV-19 Dubai 6000 MS 19 Creative Marketing Professional 8-12Dec-19 Abu Dhabi 6000

26 MS 20 Sales ZERO Errors 15-19Dec-19 Dubai 6000 International Diplomas & Masterclasses ID 01 Strategic Leadership 7-11Apr-19 Abu Dhabi 3800 ID 02 Management Excellence 14-18Apr-19 Dubai 3800 ID 03 The Customer Service & Public Relations 14-18Apr-19 Dubai 3800 ID 04 Mastering Supervisory Skills 21-25Apr-19 Dubai 3800 ID 05 The -10day Oil and Gas 21-25Apr-19 Abu Dhabi 3800 ID 06 The Finance & Accounting Dubai May-19 ID 07 The Project Professional 9-13 JUN-19 Dubai 3800 ID 08 The HR Management 9-13 Jun19 Dubai 3800 ID 09 Mastering Finance and Accounting 16-20Jun-19 Dubai 3800 ID 10 The Office Professional & Records Management 23-27Jun-19 Dubai 3800 ID 11 Mastering Management Skills 25-29Aug-19 Abu Dhabi 3800 ID 12 Mastering Management and Leadership Skills 22-26Sep-19 Dubai 3800

27 ID 13 Mastering Team Leadership Skills 6-10Oct-19 Dubai 3800 ID 14 Quality Management 13-17Oct-19 Abu Dhabi 3800 ID 15 ID 16 ID 17 Professional Purchasing Skills: Purchasing Management Mastering Emotional Intelligence: Skills for Excellent Leadership Mastering Communication, Negotiation & Presentation Skills 13-17Oct-19 Dubai Oct-19 Al Ain OCT-19 Dubai 3800 ID 18 Management Excellence 20-24OCT-19 Abu Dhabi 3800 ID 19 The Customer Service & Public Relations 27-31OCT-19 Abu Dhabi 3800 ID 20 Mastering Management Skills 27-31OCT-19 Dubai 3800 ID 21 Strategic Planning 27-31OCT-19 Dubai 3800 ID 22 Mastering Management and Leadership Skills 3-7NOV-19 Dubai 3800 ID 23 Mastering Supervisory Skills 17-24Nov-19 Dubai 3800 ID 24 The Office Professional & Records Management 17-24NOV-19 Dubai 3800 ID 25 Mastering Team Leadership Skills 24-28NOV-19 Abu Dhabi 3800 ID 26 The Finance & Accounting 24-28NOV-19 Dubai 3800 ID 27 The Project Professional 8-12Dec-19 Dubai 3800 ID 28 The HR Management 8-12Dec-19 Dubai 3800

28 ID 29 Mastering Strategic Decision Making 15-19Dec-19 Abu Dhabi 3800 ID 30 Mastering Finance and Accounting 22-26Dec-19 Dubai 3800 Information Technology IT01 Cisco ACI Professional 6-10 Jan-19 Dubai 5600 IT02 CCIE Data Center Expert 13-17Jan-19 Dubai 5600 IT03 CCIE Security Expert Jan-19 Dubai 5600 IT04 CCIE Collaboration Expert Jan-19 Dubai 5600 IT05 CCIE Routing & Switching Expert 3-7Feb-19 Dubai 5600 IT06 CCNA (Routing & Switching) Associate 10-14Feb-19 Dubai 5600 IT07 CCNA (Data Center) Associate Feb-19 Dubai 5600 IT08 CCNA (Voice) Associate 24-28FEB-19 Doha 5600 IT09 CCNA (Service Provider) Associate 3-7 Mar-19 Dubai 5600 IT10 CCNA (Security) Associate 10-14Mar-19 Dubai 5600 IT11 CCNA (Wireless) Associate 17-21Mar-19 Dubai 5600

29 IT12 CCNP (Routing & Switching) Professional 24-28Mar-19 Abu Dhabi 5600 IT13 CCNP (Data Center) Professional 24-28Mar-19 Dubai 5600 IT14 CCNP (Voice) Professional 7-11Apr-19 Dubai 5600 IT15 CCNP (Service Provider) Professional 14-18Apr-19 Abu Dhabi 5600 IT16 CCNP (Security) Professional 14-18Apr-19 Dubai 5600 IT17 CCNP (Wireless) Professional 21-25Apr-19 Dubai 5600 IT18 CCDA Associate 21-25Apr-19 Abu Dhabi 5600 IT19 CCDP Professional 28Apr-2May-19 Dubai 5600 IT20 Cisco Sales Expert (CSE) Expert 9-13 JUN-19 Dubai 5600 IT21 Cisco Business Value Practitioner Professional 9-13 Jun19 Abu Dhabi 5600 IT22 Cisco Business Value Specialist Professional 16-20Jun-19 Dubai 5600 IT23 HCIE (Routing & Switching) Expert 23-27Jun-19 Dubai 5600 IT24 HCNP (Routing & Switching) Professional 23-27Jun-19 Dubai 5600 IT25 HCNA (Routing & Switching) Associate 30-4Jul-19 Dubai 5600 IT26 HCNA (Wireless) Associate 30-4Jul19 Dubai 5600 IT27 MCITP Professional 14-18Jul-19 Abu Dhabi 5600

30 IT28 RHCA Associate 21-25Jul-19 Dubai 5600 IT29 VCP - Vmware Certified Professional Professional 28Jul-1Aug-19 Dubai 5600 IT30 CISA 28Jul-1Aug-19 Abu Dhabi 5600 IT31 ITIL Foundation Associate 15-19Sep-19 Dubai 5600 IT32 IT Project Management Professional 22-26Sep-19 Dubai 5600 IT33 Certified Etical Hacking (CEH) Professional 13-17Oct-19 Dubai 5600 IT34 SEO (Search Engine Optimization) Professional 20-24Oct-19 Dubai 5600 IT35 SMO (Social Media Optimization) Professional 24-28NOV-19 Abu Dhabi 5600 IT36 Video Survelliance Professional 24-28NOV-19 Dubai 5600 IT37 Structured Cabling (UTP, Fiber) Professional 15-19Dec-19 Dubai 5600 IT38 Optical Fiber Cabling Professional 22-26Dec-19 Dubai 5600 IT39 Microsoft Office Professional 22-26Dec-19 Dubai 5600