Certified CSR-Manager Training

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1 Certified CSR-Manager Training - HRDF CLAIMABLE ACQUISITION OF A GERMAN CSR CERTIFICATE Next Intake: 5 November 2014 Slide 1 / 12

2 From the Concept of the Honorable Merchant to the Certified CSR-Manager Training The Tradition of the honorable businessman dates back to the 12 th century Europe. Merchants of the Hanseatic League and in Italy used it as mean of self-awareness and to reassure buyers of their trustworthiness. Important principles included reliability, honesty, honorable actions serving as a moral compass and sustainability of their ventures. Ever since, the picture of the honorable businessman or merchant has changed but never vanished as a way to do business. Today, the topic becomes more and more important again and is losing any timely or regional limitation. The current financial and economic crisis diminished consumers trust in companies and profit orientation. Clients believe that today s business practices go against social interests and, therefore, their own interests. As a result, enterprises have to work hard to achieve and retain a good reputation. A reference to the values of the respectable businessman seems fit to build and maintain public trust in a distrustful environment. Businesses are increasingly expected to act economically, socially and environmentally sustainable. Rising customer awareness and energy costs are among the reasons for which CSR strategies are becoming a standard in large companies. This interactive seminar will equip participants with the ability to strategically manage future CSR demands and identify related opportunities. Slide 2 / 12

3 Certified CSR-Manager Training Content The Certified CSR Manager training is based on a curriculum developed by German business and CSR experts following international standards. The training has kickedoff successfully in Germany in 2013, and MGCC will be the first foreign Chamber of Commerce and Industry offering this Certificate in Malaysia. The starting points and relevance of specific CSR topics may vary depending on the size and business nature of each company. That s why the program will not only focus on providing a comprehensive, overall understanding of CSR, but it will likewise concentrate on delivering tools and instruments which are useful for developing individual CSR strategies as well as the implications, benefits and expenses. Each participant will develop an ongoing case study with the help of the lecturers. It is the aim to develop a specific CSR strategy implying a practicable solution and course of action for each participant s company. Therefore, the study and its applicability shall provide practical solutions for every-day questions in the respective industries and business environments. At the end of the training, the participant will take a final examination in form of a project presentation. A German CSR Chamber of Industry and Commerce Certificate will be acquired after successfully attending the training and passing the final test. Slide 3 / 12

4 Who should attend? The course is addressing middle and senior management professionals and executives from companies of all industries and sizes who want to establish sustainable behavior and take on entrepreneurial responsibility. Possible areas of application are: HR, Supply Chain Management, Marketing and Communication/PR. The course is also addressing representatives from Non-profit Organizations, Associations and other public institutions who engage in societal activities and who want to learn more about Creating Shared Value by cooperating with the private sector. Everyone who plans to focus on responsible business in their future career will learn the right tools with this Certified CSR-Manager Training. What are your company s benefits? This training will give you the opportunity to: Meet growing demands for economic, social and ecological behavior by recognizing and seizing business potentials of Corporate Responsibility Develop your own specific CSR strategy customized to your company to maximize organizational success Use effective strategies that build trust and contribute to a sustainable development Make your CSR commitments more strategic and integrate it more effectively across all the business operations, thereby addressing cost pressures through sustainable methods and strategies Leverage on professional consultation Slide 4 / 12

5 Module III Module II Module I Training Program (Module I IV) Social and Entrepreneurial Challenges Globalization, Climate Change, Rising energy costs and Scarcity of Resources Demographic Change, Income Inequality, Skills Shortage in Malaysia Civil society and Consumer awareness, Social media Role of NGOs, Ethical issues and consequences for MNCs CSR Key Terms and Concepts What s in a name? Definition of CSR. Benefits and Value of CSR / 4 Theories of CSR Scope and Implications of CSR Best practice examples Management Processes Strategically embedding CSR in enterprises Management models / 4 Theories of CSR Corporate values and objectives Implementing CSR in SIX STEPS Slide 5 / 12

6 Final Presentation Case Study Module IV Training Program (continued) Instruments and Initiatives Tools to asses and steer CSR in your company Tools for defining CSR in companies Tools for internal and external communication and reporting CSR initiatives in the workplace, marketplace, environment and community The participants will conduct an individual case study during the course of the training Development of a company-specific project work and plan Interim evaluation as a preparation of the final presentation Final Presentation of Case Study and Discussion (1 hour) Presentation of the individual project work and discussion with the experts Slide 6 / 12

7 Testimonials Nhlanhla Mtshali Certified CSR-Manager (German Chamber Network) Mercedes-Benz South Africa From the first day in October 2013 when I heard about the Certified CSR Manager Training Course, I was intrigued with the course content offering. I knew that there was something special about this training and I have not been disappointed at all. The training has not only met my expectations it has exceeded them. Previously, my understanding on CSR was very much limited to the Community aspect of the 4 dimensions of CSR which are Market Place, Workforce, Environment and Community. After completing the training my knowledge has broadened to all 4 dimensions. I now know how to apply the CSR principles that I've learned to effectively position Mercedes-Benz South Africa (MBSA) where I work as the Group CSR Manager as a Good Corporate Citizen. I would recommend this training to any CSR Practitioner as I believe that with the correct foundation we can be the change that we want to see in our respective societies. Slide 7 / 12

8 Testimonials (continued) Hafiz Ishak Certified CSR-Manager (German Chamber Network) University of Malaysia I do learn a lot and realize that CSR is not just philanthropic, but rather, it is about strategy to sustain your business by creating a shared value. Even university should start to institutionalize CSR in their practices and communicate about it. Muriel Maebe Certified CSR-Manager (German Chamber Network) suazio Consulting This training gave me insights in the theory of CSR, in the evolution on the concept over the years and in the practical applications of it. It's the perfect place to exchange ideas with other CSR professionals and to build on your own CSR company strategy. Slide 8 / 12

9 The Trainers and Experts Associate Professor Dr. Shanthy Rachagan Dr. Shanthy Rachagan is the Course Director for the Faculty of Business and Economics, Monash University. Her principal research interest is in corporate law, corporate governance, corporate social responsibility and banking and finance law. She is actively involved with profession bodies and was appointed as a member of the Listing Committee of Bursa Malaysia Securities Berhad. Dr. Shanthy is a non-practising Advocate and Solicitor of the High Court of Malaya. Dr. Manjit Singh Sandhu Dr Manjit Singh Sandhu is currently a Senior Lecturer and Coordinator of the Department of Management, School of Business, Monash University. He also holds the Deputy Director s post for Higher Degree Research. His principal research interest is mainly in internationalization of firms, knowledge sharing, entrepreneurship and corporate social responsibility. He is a member of the European International Business Academy, Academy of International Business and Network for Business Sustainability.. Dr. Jashua Rajesh Modapothala Dr. Jashua Rajesh Modapothala is Lecturer in School of Business Monash University. His principal research interest is in organizational practices especially on Corporate Social Responsibility, Environmental Reporting, and Business Information Systems. His research on assessing CSR reports using text mining was unique and was published in Springer and presented at IEEE international conferences. He co-authored book chapters in Innovations in Computing, E-Commerce adoption and Small Business in the Global Marketplace. Slide 9 / 12

10 The Trainers and Experts (continued) Dr. Jayanthi Naidu Desan Dr. Jayanthi Naidu Desan is the founder and Managing Director of Synergio, one of Malaysia s leading sustainability strategy consultancies. She has wide experience in the area of governance and sustainability and has worked extensively with governmental agencies, corporations and non- profit organizations in Malaysia. Before consultancy, she was the Executive Director of the Malaysian Centre of Regulatory Studies, University Malaya. As an experienced trainer, she has also conducted training and provided lectures for institutions across Asia, Europe and the Middle East, in various sustainability and community investment areas. Dr. Jayanthi has a PhD in the area of standards of corporate responsibility from Queen Mary, University of London. Sumitra Nair Sumitra Nair is Director of Youth at the Multimedia Development Corporation (MDEC). Prior to her current role, Sumitra was extensively involved in Corporate Social Responsibility (CSR) initiatives, through her past positions as Head of Corporate Responsibility and Stakeholder Management at DiGi Telecommunications; and independent Corporate Responsibility Consultant in Malaysia and USA. Sumitra holds a Post Graduate Certified Diploma in Accounting and Finance from the ACCA, Executive Management Certificate in International Marketing from INSEAD University, as well as a Bachelor of Economics with Honours in Business Administration from University Malaya. She is currently pursuing her PhD in Management focusing on CSR in multinationals at Monash University. Slide 10 / 12

11 REGISTRATION FORM Training Course: Dates: Certified CSR Manager Training Module I: November 2014 Module II: November 2014 Module III: December 2014 Module IV: December 2014 Presentation: January 2015 The Certificate will be issued after successfully passing the final presentation and after attending minimum of 7 training days. Venue: Course Fee: MGCC Malaysian-German Chamber of Commerce & Industry Suite 47.01, Level 47, Menara AmBank No. 8, Jalan Yap Kwan Seng Kuala Lumpur, Malaysia RM9,950 per person for MGCC Member The full fee is required with your registration and incl. learning material, lunch, coffee-/tea break and notes Name: Designation: Company/Organization: Tel: Mobile: Kindly arrange the transfer of your payment either by cheque to Malaysian-German Chamber of Commerce and Industry or transfer to either one of our following bank accounts: Public Bank Berhad Acc. No: HSBC Bank Berhad Acc. No : Method of Payment: An invoice will be issued upon receipt of registration form. Disclaimer: The organizer reserves the right to make any changes to the program, venue, replacement, or cancellation of the event warranted by circumstances beyond its control. Registration and Cancellation Policy: Members and guests are required to submit written notification via /fax for cancellation latest by 13 October Cancellation is not allowed thereafter, however substitution is permitted. Regrettably, no refund can be made for cancellation after 13 October 2014 or for no show participants. To register, please submit this fully completed registration form and make payment promptly. Kindly return the form to us via Fax: or katja.schulze@malaysia.ahk.de by latest 25 October 2014 Slide 11 / 12

12 Inquiries You have further questions to the Certified CSR-Manager Training? You would like to register yourself for the Course? Your Contact: Katja Schulze Telephone: (DL) Katja.Schulze@malaysia.ahk.de Slide 12 / 12

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