HEALTHIER TOGETHER FREQUENTLY ASKED QUESTIONS (FAQs)
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1 HEALTHIER TOGETHER FREQUENTLY ASKED QUESTIONS (FAQs) Medtronic encourages all employees to live healthier and happier lives every day. One of the ways we encourage your overall wellness is through Healthier Together, our global well-being program, which supports your physical, emotional, social, and financial health. With enhancements to the program for 2017, you ll find it even easier to make healthy decisions like moving more, eating well, getting enough sleep, and finding time for relaxation. All Medtronic employees, as well as spouses who are covered by the Medtronic Medical Plan in 2017, are eligible to participate in Healthier Together and earn points to avoid paying more for medical coverage in GENERAL 1. What is Healthier Together? Healthier Together is the Medtronic global well-being program. It is offered to all employees, as well as spouses who are covered by the Medtronic Medical Plan in Healthier Together includes a robust set of tools and resources designed to: Engage you in activities to improve and maintain your health and your family s health, too Provide resources for your physical, emotional, social, and financial well-being Help you participate in personalized activities that allow you to be engaged year-round, track progress and success, create a supportive social network, and earn rewards 2. Who can participate? Healthier Together is available at no cost to all employees, as well as spouses who are covered by the Medtronic Medical Plan in What s new for 2017? Medtronic will continue offering Healthier Together as our global well-being program in 2017 and the overall approach remains the same. When you engage in program activities, you ll earn points to reward your efforts.
2 Starting this year, the program will include four levels of achievement. Your goal is to earn points and complete each level. After a level is completed, you will receive Recognize points. You must reach Level 2 by Dec. 23, 2017 to avoid paying more for medical coverage in In addition, you will have more opportunities to earn points through an expanded set of activities, challenges, and programs. Healthier Together will now be powered by Virgin Pulse, which offers a simple, user-friendly web tool and mobile app. When you sync your personal fitness tracker to the app or website, your activity and points will be recorded automatically. Finally, as Medtronic puts these enhancements in place, we will officially kick off Healthier Together for 2017 in early February. ENROLLING IN HEALTHIER TOGETHER 4. How do I enroll? Enroll in Healthier Together by visiting healthiertogether.medtronic.com. Log on to the Healthier Together site, and click the Employee Sign Up link (use your Medtronic username and password). You will complete a brief registration and then be directed to the Healthier Together platform homepage where you can access wellness activities and program details. 5. If I registered in Healthier Together in 2016, do I have to re-register for 2017? Yes, because Healthier Together will be supported by a new website and mobile app (both powered by Virgin Pulse), all employees will need to create a new registration for the program in early February. The registration steps will walk you through a personalization of the activities and features most important to you. 6. How does my spouse enroll? Your spouse can enroll in Healthier Together by visiting healthiertogether.medtronic.com, clicking Spouse Sign Up and following the instructions provided.
3 7. Do I have to participate? You do not have to participate in the Healthier Together program. However, keep in mind that you will pay more for medical coverage in 2018 if you (and/or your covered spouse) choose not to participate. You ll also miss out on the opportunity to earn Recognize points. 8. My spouse is covered by the Medtronic Medical Plan but won t participate. Now what? We all play a role in the cost of healthcare coverage. At Medtronic, we ask that you take an active role in reducing our healthcare costs and investing in your well-being by participating in the Healthier Together program. And, because covered spouses contribute greatly to our healthcare costs, they are also encouraged to take steps towards a healthier lifestyle. Employees and spouses covered by the Medtronic Medical Plan need to complete Level 2 in the program by Dec. 23, 2017 to avoid paying $50 per month more for medical coverage in What if I am hired later in the calendar year and don t have time to earn the points needed to avoid paying more for my medical coverage for 2018? If you are hired on or after Sept. 1, 2017 you will not be required to reach Level 2 to avoid paying more for medical coverage in However, you are encouraged to register and start participating in the program you ll have the opportunity to earn Recognize points in Why do I have to enter personal information (name, DOB, gender) during the registration process? The Information on the registration form is needed to validate legitimate Medtronic employees during the sign up process and to create a personalized experience within the portal for each member. The Medtronic and Virgin Pulse legal and security teams worked closely during our vendor assessment process. As part of that process the security and privacy frameworks of the Virgin Pulse platform have been diligently reviewed and are in line with the standards required by Medtronic to ensure the privacy of Medtronic employees is appropriately protected.
4 Recognize points 11. What are Recognize points and how do I earn them? Recognize is the Medtronic employee recognition program. You can earn points for completing Healthier Together wellness program activities. As you complete each level within Healthier Together, you will receive Recognize points in your account. 12. What are the program levels and the point levels associated with each? To achieve each level within Healthier Together, you earn points by completing different activities such as tracking your steps, sleep or eating habits, receiving preventive screenings, joining company-sponsored challenges, or engaging in learning opportunities. You ll start earning points just by registering! Once you earn enough points to achieve a level, you ll also earn Recognize points. The chart below shows the reward points needed to achieve each level, as well as the Recognize points you earn. Reward Points Recognize Points Level I 3, Level 2 15, Level 2 Achievement = Avoid Paying More for 2018 Medical Coverage Level 3 35, Level 4 50, Covered spouses can help you earn an additional 25 Recognize points per year (by completing Level 2) and must do so in order for you to avoid paying more for 2018 medical coverage. 13. What types of activities can I do to earn points and complete each level? There are many ways that you can earn points through Healthier Together, and it s up to you to decide what works best with your wellness goals. If you have a fitness tracker, many activities can automatically be recorded to your account, which makes it both easy and convenient to earn points.
5 Below are a few sample activities that you can participate in to earn points and complete each level. ACTIVITY POINTS Take 1,000 steps in a day 10 Take 5,000 steps in a day 50 Take 7,000 steps in a day or more active minutes in a day 100 Take 7,000 steps 20 days in a month 400 Take 10,000 steps 20 days in a month 500 SLEEP Sleep greater than 7 hours 50 Track sleep 10 days in a month 100 Track sleep 20 days in a month 200 CHALLENGES Create a personal challenge 50 Join a personal challenge 100 Join a company challenge 1,000 WELLNESS Participate in a wellness screening 2,000 Receive a flu vaccine 1,000 Have a preventive care visit 1,000 Speak with a financial advisor, Medtronic 300 EAP, or legal professional GENERAL ENGAGEMENT Register 1,000 Connect a personal activity device 150 Upload a profile picture How do I earn points for preventive care? You can earn points by receiving preventive care. Our health plan administrators send monthly preventive care completion files to Virgin Pulse and it may take up to eight weeks for your points to appear in your account.
6 15. Do I need to do physical activity to earn points? No, there are many ways to earn points, and complete the levels, without completing physical activity. Check out the reward page to learn about all of the different ways you can earn points. There are multiple options such as eating healthy, drinking more water, getting more sleep, and taking time to relax. 16. How many Recognize points can I earn in 2017? You can earn up to 50 Recognize points, and, when your covered spouse participates, he or she can help you earn up to an additional 25 Recognize points per year. Points will be deposited into your (the employee s) Recognize account. You can choose to use points to purchase a variety of retail items or gift cards. Employees and spouses covered on the Medtronic Medical Plan need to complete Level 2 by Dec. 23, 2017 to avoid paying more for their medical coverage in What is the deadline for earning points and achieving Level 2 status in order to avoid paying more for medical coverage in 2018? To avoid paying $50 more per month for medical coverage in 2018, you and your covered spouse must each complete Level 2 by Dec. 23, How and when can I redeem Recognize points? Once points have been deposited, you can visit recognize.medtronic.com to shop for merchandise. Points are deposited weekly. 19. What can I redeem Recognize points for? You can redeem Recognize points for a variety of items from books to apparel to sporting equipment and electronics depending on the number of points you have earned. PROGRAM INFORMATION 20. Who administers the Healthier Together website? Medtronic partners with Virgin Pulse, an external party who specializes in health and wellness programs, and delivers expert, confidential administration and support to participants.
7 21. Where do I download the mobile app? You can download the Virgin Pulse mobile app for ios or Android. You will be asked to enter a username and password for the app during registration. Once registered, you can stay connected on the go. Plus, the first time you log in, you ll earn bonus points! 22. How do I unsubscribe from social Virgin Pulse s such as Friend requests? Unsubscribe with these steps. 23. How do I track my activities? Most of the activities are tracked automatically and confidentially on the Healthier Together Rewards page. Your tracking can be personalized to reach your wellness goals, and you can earn points by completing a wide variety of activities on the site or through the mobile app. You can also download the mobile app and sync your fitness tracking device to track activities and earn points. Tracking categories include activities in nine Thrive areas: Getting Active, Eating Healthy, Sleeping Well, Reducing Stress, Being Productive, Learning New Things, Contributing to My Community, and Managing My Finances. Visit the rewards page to see point values and how they are tracked. Some activities involve self-reporting, which you can do by completing an online form (verification may be required). In addition, you may receive vouchers to redeem for points for some onsite events. 24. How do I track for past activity? To track data for previous days, click on the arrows to toggle between the dates at the top of the Healthy Habits column of activities.
8 25. What if I don t have a fitness tracking device? You will be able to purchase discounted tracking devices through Healthier Together. Our partner, Virgin Pulse, has relationships with Fitbit and other vendors who provide discounts, as well as their own MAX tracking device at a low cost. You can also use your Recognize points to purchase fitness tracking devices. 26. I do not have access to a computer. How can I participate? The mobile app provides the same experience as the website allowing those on the go or with limited computer access a convenient way to engage and participate in the program. Many points are also loaded automatically, such as preventive exams, flu vaccinations, wellness screening participation, health club frequent fitness program, and syncing a tracking device. An example of how to reach Level 2 (15,000) points with minimal computer access: Activity Max. Points Notes Flu Vaccination 1,000 Through onsite event or Dr. Wellness Screening 2,000 Through onsite program or Dr. Healthy Measures 1,000 Preventive Care 3,000 1,000 points x 3 visits Health Assessment 2,000 Online/mobile Register 1,000 Register for site Community Walk, Run, Bike, Philanthropic Event 1,500 Online form 500 points x 3/year Speak with financial Advisor, MEAP, Legal 900 Online form 300 points x 3/year Dental Exam 2,000 Online form 1,000 points x 2/year Registration steps- add picture, add friends, set interests 700 Total Points 15,200 Once registered, set up profile, add interests, get goal
9 27. How can I find out if my external health club is participating in the program? To find out if your external gym is a participating club, contact your medical plan administrator. 28. Is my personal health data kept private? Will other people see my progress? Your health data and progress are kept entirely private. All data input into the platform is protected by law and 100% confidential. Medtronic only receives aggregate population health data, but none of this information is attributable to or can be used to identify any one individual. CONTACT INFORMATION 29. Who should I contact if I have specific questions about the Healthier Together wellness program? If you have questions about the Healthier Together website, registration or log-in issues, or status changes, contact the Healthier Together participant support line at (844) or support@medtronichealthiertogether.com. You can also click the Support or Chat tabs on the website to view hundreds of FAQ articles or chat with live support. To review the wellness program in detail, register and to begin participating, go to healthiertogether.medtronic.com. This communication was prepared in accordance with the Employee Retirement Income Security Act of 1974, as amended. It describes the key features of various Medtronic employee benefit plans that provide medical, wellness, other health, life insurance and disability benefits and retirement, time-away and work/life benefits. The purpose of this communication is to give you a general understanding of the benefits available under the various Medtronic benefit plans. This communication represents only general summary information about the terms contained in the official plan document. While we have made every effort to make this communication as accurate as possible, if there are any inconsistencies between this communication and the applicable plan document, the terms of the applicable plan document shall govern. Also, any questions or interpretations concerning benefits provided under the applicable plan will be resolved using the terms of the applicable plan document, not this communication. No person can make any statements of any kind that alter the terms of the applicable plan document. Accordingly you should not consider the applicable plan to have been amended based on written or oral statements made by any employee, officer, director or representative of Medtronic, including supervisors and Human Resources representatives. If you believe that you have received information contrary to the terms of the applicable plan or this communication, please contact AskHR at or by at AskHR@medtronic.com. These benefits are not automatically applicable to employees in collective bargaining units whose terms and conditions of employment, including benefits, are subject to the collective bargaining process.
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