A PROJECT ON EMPLOYEE SATISFACTION IN NALCO

Transcription

1 A PROJECT ON EMPLOYEE SATISFACTION IN NALCO 1

2 CONTENTS CHAPTER-1: INTRODUCTION: COMPANY PROFILE 1.1 Vision and mission statements of the Company 1.2 Different Units of the Company 1.3 Indian Aluminum Industry 1.4 Aluminum Inputs 1.5 Consumption of Aluminum in India 1.6 Organization s History 1.7 Location 1.8 Quantitative Details 1.9 Nalco-Products 1.10 Manpower 1.11 Policy of Company CHAPTER:2 DESCRIPTION OF EMPLOYEE SATISFACTION. 2.1 Introduction steps to gauge Employee Satisfaction 2.3 Importance of Employee Satisfaction 2.4 Types of theory 2.5 Work-Life Balance CHAPTER-3: SURVEY AND FINDINGS years Performance at Glance 3.2 Survey Report 3.3 Questionnaire CHAPTER- 4 CONCLUSIONS AND SUGGESTION 4.1 Conclusion and Suggestion 4.2 Bibliography 2

3 Objectives and importance Of the project To know the rules & Guidelines as regards Employee Satisfaction Policy being followed in NALCO. To know the major Government guidelines being issued to be followed in Public Sector Undertakings. Flexibility of NALCO s Employee Satisfaction Policy to accommodate the changes those are taking place in the field of Employee Satisfaction nationally and globally. Scope of the Study The scope is limited to NALCO Corporate. The study covers one of the significant HR subsystems Employee Satisfaction to achieve organizational goals and objectives. The aim of the study is to measure the effectiveness of the subsystem that is realized in different functional departments. Methodology It is a systematic study which guides the scientific accuracy of investigation. It refers to the body of methods in techniques used in the study. So maximum care has been taken to make the study systematic and scientific. The data for present study has been collected from HR personnel working in corporate office in Bhubaneswar. Survey method through questionnaire. 3

4 SOURCES OF DATA COLLECTION For preparation of this project entitled Employee Satisfaction process in NALCO, I have collected different data and information through primary source by preparing the questionnaire & information thereon & through personal interview with different officials in HRD Department of NALCO. As regards the secondary source, I have gone through different brochures, magazines & website of the company. EXECUTIVE SUMMARY This project gives an over view of Employee Satisfaction Process in NALCO. How general process of satisfaction of employees is managed for Steel & Aluminum industry. Information of various criteria s planned and formulated before the selection process is initiated. Project provides an insight of various strategies developed to fill in all the manpower recruitment and selection is for growth and development of an organization. This project gives us an understanding of policy and philosophy of NALCO in the field of human resources and management. This study also gives us ideas as to how NALCO s Management takes initiative for continuous process improvement along with steps and phases of the same. However, this project has various constraints as there is some confidential information which the company does not want to reveal. All study is based on interaction with HR executive and data provided by senior HR Manager of NALCO. Special thanks to NALCO Management and HR department for cooperating with the Bhubaneswar Institute of Management and Information Technology for completion of the project. 4

5 ConClusion Every organization having strong willed and efficient manpower can always hope to reach the zenith of success. Only for this purpose the needs and wants of an employee is needed to fulfill for which the employees performance must be effective. I am conducting survey on executives and non-executives. So throwing light on analysis it reveals that the executives are not highly satisfied but some extent satisfied with the policies and procedures provided by the organization. The nonexecutives are satisfied with the job profile, working environment, pay scale provided to them. SUGGESTION For a successful function of employee satisfaction the following recommendations should be taken into consideration:- The communication between subordinates and superiors must be improved. Co-operation between different departments must be there. The Unionization activity should be avoided. It must have to provide a better work-life balance. It must have to have the higher educated employees for the promotion to their prospective levels. 5

6 questionnatre:- Name (Optional) : Marital status : Single Married Designation: No of years in Nalco: Wage and salary 1. Is NALCO providing salary according to need? (i) Strongly agree (iii) Neither agree nor disagree (ii) Agree (iv) Disagree 2. Does the company follow the rule of equal payment for equal work? 3. Are you satisfied with the NALCO s compensation management? 4. Whether bonus/ex-gratia is regularly paid or not? (i) Yes (ii) no 5. Are you satisfied with increment given by NALCO? (ii)highly satisfied (iii)dissatisfied 6. Are you satisfied with the loan facility provided by the company (car, house)? 7. Are you satisfied with the educational facility given by the company? 8. Is your pay compares with that for similar jobs in other companies? 6

7 9. The chances for advancement on the job Reward and award 10. Does the company provide reward according to performance? 11. The way my job provides for a secure future 12. The way I get full credit for the work I do 13. If the company will provide dry promotion then will you be satisfied with that? 14. Are you satisfied with the way the promotion given to you? 15. The praise I get for doing a good job Work Life Balance 16. Does the company provide you flexible working hours? 17. What is your level of satisfaction regarding superior-subordinate relationship? a) Satisfied 7

8 b) Highly satisfied c) Dissatisfied 18. Do you find adequate time to spend with your family? 19. Are you satisfied with the leave facility provided by NALCO? a) Satisfied b) Highly satisfied c) Dissatisfied 20. Does NALCO have a separate policy for work-life balance? a) Yes b) No c) Not aware i) If, yes what are the provisions under the policy? a) Flexible starting time b) Flexible ending time c) Flexible hours in general d) Holidays/ paid time-off e) Job sharing f) Career break/sabbaticals g) Others, specify. 21. Does NALCO have social functions at times suitable for families? a) Yes specify the name of such programs b) No. 22. The organization pays adequate attention to women employees and their problems. (i) Strongly agree (ii) Agree 8

9 (iii) Neither agrees nor disagrees (iv) Disagree 23. Do you think that if employees have good work-life balance the organization will be more effective and successful? a) Yes b) No 24. How do you feel about the amount of time you spend at work? a) Very unhappy b) Unhappy c) Indifferent d) Happy e) Very happy 25. Does your organization encourage the involvement of your family members in work- achievement reward functions? a) Yes specify the name of such program b) No Family welfare 26. Whether the company provides medical facilities to the employees family 27. Is NALCO bearing educational expenses for employees children? 28. Is the company providing transportation facilities for the children of employees? 29. Is Nalco providing leave travel concession (LTC)? 30. Is NALCO providing club & guest house facilities for the employees & their family? 9

10 RETIREMENT BENEFIT 31. Is NALCO providing Pension to the employees? (i) Yes (ii) no 32. Is Nalco providing gratuity? (i) Yes (ii) no 33. Is NALCO providing post retirement medical facilities? (i) Yes (ii) no *If yes then it is provided to all the family members or to the spouse only? (a) Family member (b) spouse 34. After retirement whether NALCO is providing job to the employees spouse or child? Others 35. When there is a chance to try something different, does the company refrain you? 36. The way employees are informed about companies policies. 37. The way my boss backs up his /her employees. 38. The pleasantness of working conditions. 10

11 39. The physical working condition of the job. 40. The way my boss provides help on hard problems. 41. The freedom to use my own judgments. 42. The way the company treats its employees? 43. Does NALCO conduct exit interview to the employees when they leave the organization? (i) Yes (ii) no 44. Does NALCO take personal care of each employee? (iii)dissatisfied 45. Does the company actively encourage unskilled workers to enroll in apprenticeship programs and do attempt to give apprentices varied work experiences? 46. Employees have opportunities for advancement in NALCO. 11

12 (i) Strongly agree (ii)agree (iii) Neither agrees nor disagrees (iv) Disagree 47. I enjoy the social aspects of my work. (i) Strongly agree (ii) Agree (iii) Neither agree nor disagree (iv )Disagree 48. I am satisfied with the space available for lunch and breaks. 49. Does your company conducts occasional surveys for your employees, receiving formal feedback on company polices, compensation benefits, employee aptitude etc. 50. As an employee what is your opinion regarding NALCO? Your query, questions & suggestions are very important for us. Please feel free to contact us. Thanks & Regards Anyone need Readymade B.Tech, Diploma Engg., BBA, MBA, BCA, MCA, MFC, M.COM, any other Project Report, M.Phil. Dissertation (all subject), Thesis and Study Material Contact us at our ID : skresearchcentre@gmail.com skprojectworks@gmail.com 12