Welfare Client Data Systems (WCDS) Consortium Position Recruitment for: Project Manager Openings
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1 Welfare Client Data Systems (WCDS) Consortium Position Recruitment for: Project Manager Openings
2 OPPORTUNITY The Welfare Client Data Systems (WCDS) Consortium has an immediate need for a Project Manager to assist in the management of the CalWIN system. WELFARE CLIENT DATA SYSTEMS The WCDS Consortium originated in 1967 with Santa Clara County, and since that time has grown to be 18-Counties strong. These 18 counties include Placer, Sacramento, Yolo, Santa Cruz, Santa Clara, Solano, Contra Costa, Sonoma, San Mateo, San Francisco, Alameda, Tulare, Orange, Santa Barbara, Ventura, San Luis Obispo, San Diego, and Fresno counties. Through their long-standing collaboration and commitment to success, these 18-Counties developed and implemented the CalWORKs Information Network, known as CalWIN - one of the nations largest automated welfare benefits and eligibility systems. The CalWIN system processes 11-million transactions daily and serves nearly 40% of the State of California s Social Services clients from 850 sites. CalWIN is an integrated on-line, real-time automated system with 26 subsystems to support automated eligibility and benefits determination, benefit issuance, client c o r r e s p o n d e n c e, N o t i c e s o f A c t i o n, management reports, interfaces and case management for public assistance programs. The CalW IN application supports the determination and case management of federal, State, and county public assistance programs. CalWIN supports CalWORKs/ Temporary Assistance for Needy Families (TANF), Refugee Cash Assistance (RCA), Food Stamps, Medi-Cal, County Medical Services Program (CMSP), Cash Assistance Program for Immigrants (CAPI), In-Home Supportive Services (IHSS), Foster Care, Kinship Guardianship Assistance Payment (KinGAP), Cal-Learn and General Assistance/ General Relief. In addition, CalWIN supports employment service programs for Welfare to Work, Child Care, Food Stamp Employment Training (FSET) and County specific employment programs. The CalWIN system implementation was completed in July 2006 and is currently in the sixth year of Maintenance and Operations. Hewlett Packard (HP) is the primary vendor f o r p r o v i d i n g d e s i g n, d e v e l o p m e n t, implementation and maintenance of the CalWIN system and First Data Government Solutions (FDGS) is the vendor providing Quality Assurance services to the consortium. GOVERNANCE WCDS Board of Directors: The WCDS Consortium is governed by a Board of Directors, consisting of each participating County s Welfare Director. The Board Chair is selected each fiscal year and is currently chaired by Jason Britt of Tulare County. WCDS Executive Director: The WCDS Executive Director has the responsibility for the day-to-day activities of the Consortium operations, to include staffing, budget, compliance with State and Federal guidelines and oversight of vendor contracts. The Executive Director reports to the Board of Directors and facilitates the monthly Board of Director s meetings. WCDS Policy Board: The WCDS Policy Board is made up of one representative from each county, The Policy Board works with the Executive Director in guiding policy decisions, product direction and funding requirements for the consortium. The Policy Board members are responsible for internal county communications, and establishing necessary subcommittees, including their work plans, timelines and deliverables. The Chair and Vice-Chair attend the Board of Director s meetings with the Executive Director to provide support, advice and recommendations. 2
3 THE POSITION WCDS currently has a position available for Project Manager. The Project Manager serves a key role in the development and maintenance of the CalWIN application for the WCDS Consortium. The Project Manager coordinates the efforts of vendor, county and consortium staff in ensuring the optimal operation of CalWIN program or functional tracks. The Project Manager is the ultimate expert in the operation and function of his or her track. Any changes, inquiries, or enhancements to the application are coordinated through the Project Manager for statements of impact. WCDS is currently seeking Project Manager with expertise in one or more of the following programs: Employment Services Medi-Cal Food Stamps Foster Care Management Reporting Client Correspondence Benefit Issuance/Benefit Recovery County Interfaces CalWORKs KinGAP RCA CAPI CMSP County relief programs POSITION DUTIES Oversee the functionality of one or more CalWIN program tracks and manage track maintenance and change. Monitor and interpret government policies and regulations to ensure compliance with CalWIN operation. Facilitate County work group and design sessions to capture suggested changes and improvements. Prepare change requests and review design documentation (Definitions Document, Cost Feasibility Study, Project Approach and Cost, Functional Business Requirements and Detailed Design Document) on proposed changes and enhancements to assigned tracks. Provide status updates relative to track. Review and approve scripts for system testing and user acceptance testing. Review and approve system test artifacts (test results) in advance of user acceptance testing. Review scripts for user acceptance testing, and participate in testing. Work with interface partners to ensure proper communication between CalWIN and external systems. Provide input into the prioritization of service requests and change requests. Coordinate system development efforts within track and among tracks. Participate in State-level workgroups, meetings and conferences to represent the consortium system. Work is fast-paced and requires the ability to interact well with others. Must be an independent self-starter, confident, well organized and responsible. 3
4 DESIRED CANDIDATE QUALITIES DESIRED CANDIDATE QUALITIES Knowledge and understanding of Welfare programs and regulations for: CalWORKs, Employment Services, CalFresh/FSET, Medi-Cal, Foster Care, General Assistance/General Relief, Foster Care, Adoption Assistance, KinGAP, CAPI. Knowledge and understanding of Em ploym ent Service program s associated to public assistance programs i.e. Welfare To Work (WTW), RCA-ES, FSET, GA/GR-ES, Child Care, etc. Knowledge and understanding of the WTW Work Participation Rate (WPR) regulations and tracking. Knowledge and understanding of employment services supportive service policies, regulations and noticing for child care, transportation, and ancillary. Familiarity with the State interface applications which include: Medi-Cal Eligibility Data System (MEDS); Income Eligibility and Verification System (IEVS); Systematic Alien Verification for Entitlements (SAVE); Welfare Data Tracking Implementation Project/Tracking Recipients Across California (WDTIP/ TRAC); California Child Support Automation System/Child Support Enforcement application (CCSAS/CSE); Electronic Benefits Transfer (EBT). Familiarity with required State reporting for CalWORKs, CalFresh, Medi-Cal, Employment Services/WPR, and/or Foster Care. Experience supporting and/or applying government programs. Sensitivity to recipient, advocacy and political issues. Ability to determine key business issues and potential risks and develop appropriate action plans. Ability to communicate across organizations with varying levels of staff/ management. Collaborative problem solving skills. Demonstrated ability to coordinate and facilitate efforts of diverse groups. Excellent writing skills and document preparation. Proficiency in Microsoft Office products. Business analysis experience required, specifically in requirements development and documentation. Project management experience strongly desired. Bachelor s Degree strongly desired. Background in Information Systems strongly desired. Familiarity with the CalWIN application preferred. 4
5 COMPENSATION AND BENEFITS APPLICATION PROCESS The salary range for the Project Manager position is $65,000 to $80,000 depending on the skills and qualifications of the selected candidate. WCDS offers a very competitive benefits package through a contract arrangement with the California State Association of Counties (CSAC) that includes the following: Medical Insurance: Choice of Blue Cross, Kaiser Permanente or Health Net with significant employer contribution. Dental Insurance: Premier Access plan for employee and family members. Vision Care: Vision Care coverage available for employee and family members. Retirement: San Bernardino County Employees Retirement System 55 plan) with CalPERS Reciprocity. Interested candidates should forward a cover letter with a current resume containing work history (with dates), salary and a minimum of three (3) work-related references to: Welfare Client Data Systems Attn: Project Manager Recruiter 950 Iron Point Road, Suite 110 Folsom, CA Or to: Sheila.lossner@CalWIN.org Resumes are due by close of business December 17, Initial review and screening of resumes will begin in December Interview scheduling is anticipated in January 2013 and final candidate selection by February Vacation: Two weeks paid vacation in the first two years, increasing to three weeks for years three through five. An additional day is added for each subsequent year of service beyond five years up to a maximum of 25 days. Holidays: 13 paid holidays annually. Sick Leave: One day per month with no limit on accumulation. Group Life Insurance and AD&D: CSAC pays premium for employee at 1.5 times annual salary. Other Benefits: Long Term Disability, Short Term Disability and Employee Assistance Program. Elective Benefits: (Paid by employee) - Supplemental Life Insurance; Deferred Compensation Plan (457 plan). 5
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