Recruiter Connect. Military Spouse Corporate Career Network (MSCCN) Corporate America Supports You (CASY)

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1 Recruiter Connect Military Spouse Corporate Career Network (MSCCN) Corporate America Supports You (CASY) COMPANY INFORMATION Military Spouse Corporate Career Network (MSCCN) is a 501 (c) (3) non-profit organization whose mission is to expand employment opportunities for all military-affiliated spouses, retired military spouses and caregivers to war wounded heroes through high-touch, one-on-one employment placement assistance, focused on the use of gap skills training and targeted resume and interview assistance, LinkedIn optimization, and leveraging connections to employer partners to facilitate a smoother transition - employment process. The Military Spouse Corporate Career Network (MSCCN) was chartered in 2004 as a private sector non-profit organization with the mission to provide no-cost employment readiness, vocational training, and one-on-one job placement services for military spouses and caregivers of war wounded. MSCCN and its sister organization, Corporate America Supports You, function as one Military job-placement unit serving two target audiences. Over the last thirteen years MSCCN has placed over 3,268 military-affiliated spouses, retired military spouses and caregivers to war wounded heroes into jobs that are a fit for their skills and needs. Today MSCCN continues to work hand in hand with its sister organization, CASY, to ensure that everyone within the military and veteran communities received direct placement services and career progression assistance that is needed. MSCCN serves military spouses, caregivers, and military family members while CASY focuses on military and veterans. All our employment and training programs are supported by solid partnerships with major corporations, job-recruiters, mid-size companies, and small businesses that provide employment opportunities for our Military-Affiliated job seekers. Our state-of- the-art applicant tracking and case management technology, built in partnership with IBM, provides real-time, verifiable tracking and outcome reports to our employment partners, Military, and donors. Since 2004 CASY & MSCCN have assisted over 3 million military affiliated applicants in the areas of

2 military employment training, career focus, employment readiness, and job placement assistance. TRAIN2HIRE - Welcome to Career Corps We firmly believe in providing individuals with the right skills and training so they are successful in the work they do. Through the Career Corps Volunteer Program MSCCN offers our military-affiliated job seekers training and experience using an HR applicant tracking and case management system, training on best practices in military employment, and other employability skills training that prepare the individual to work in military and military spouse employment. WHY JOIN CAREER CORPS? Are you interested in learning new skills? Want to stay competitive in the space by expanding experience and knowledge? Looking for a job working in the non-profit sector? MSCCN hires all its paid positions out of Career Corps! Recruiter Connect Career Corps volunteer position is virtually served. GENERAL DESCRIPTION: The Recruiter Connect volunteer is responsible for handling a variety of tasks in support of our corporate partners, our applicants, and the CASY-MSCCN Team. Working under the direction of both the Employment Specialist Manager and the Recruiter Connect Manager, the Recruiter Connect volunteer will work with other team members to ensure the successful delivery of CASY-MSCCN services to customers (corporations and applicants). KEY RESPONSIBILITIES: Communicate with corporate recruiters regarding open positions

3 Cross-search through CASY-MSCCN applicants to identify individuals with specific qualifications in a specific area. Coordinate and report results to Recruiter Connect Manager and, at times, the recruiter the team is working with on the positions. Perform job search and match for CASY-MSCCN applicants within the Gateway. Contact applicants via and telephone to obtain additional information, schedule interviews and appointments, provide information, and introduce them to CASY-MSCCN services. Assist applicants in their job search by: offering new search strategies, resume critiques, connecting them with CASY-MSCCN employer Hot Jobs whenever possible and encouraging them to take our online trainings. Provide reports and statistics that track and measure applicant progress. Assist new team members by training them on functionality of the Talent Management Gateways. Complete daily, monthly, quarterly, and annual reports as required by Recruiter Connect Manager. Develop and maintain relationships with applicants, corporate partners, and military family centers. SKILL, ABILITY AND KNOWLEDGE Individuals who apply for this position should have the following skills: Knowledge of computer programs and data entry. Excellent written and oral communication skills. Business Development. Good organizational skills. Capability to handle multiple projects at one time A Motivated person who can meet deadlines and effectively work virtually. Maintain confidentiality of work related information and materials. Establish and maintain effective working relationships. Maintain an established work schedule. Effectively using interpersonal and communications skills, including tact and diplomacy.

4 EDUCATION REQUIREMENTS: Minimum: High School Diploma or GED, Associates Degree preferred. Two to three years of customer service/administrative experience, preferably in a non-profit setting. General Human Resources and/or Workforce placement experience preferred. COMPETENCIES: 1. Being proactive and taking initiative. 2. Self-discipline to work from home in a virtual environment. 3. Home office, proper computer, and telephone equipment is required. 4. Excellent oral and written communication skills as well as organization and effective time management skills. 5. Understanding of military community, lifestyle, terminology, etc. 6. Knowledge, training, and practice of superior customer service skills. 7. Ability to conduct independent research and analyze data required. 8. Ability to handle and manage large volume of s and phone correspondence and keep up with daily reporting in our database system. 9. Required to update all daily activity reports as instructed to do 10. Ability to work independently, maintain confidential information, multitask and follow-up with colleagues, customers/applicants, and supervisor. 11. Understanding of Independent Contractor relationships. Individuals who serve this position will learn: Use of HR based system, IBM 2x BrassRing, which is used by thousands of companies throughout the world to track and case manage applicants. Employment mapping and other human resource skills SQL data querying and reporting (a skill almost every company wants its employees to have)

5 Networking and relationship building as you work with the applicants, recruiters, and the National Guard Bureau in regards to positions for National Guard Commands nationwide. Use Kenexa Platform to do initial applicant talent match Connect with matched applicants to assist with target Resume Assist matched applicant with application process Connect with Recruiter Connect Lead to follow-up on matched applicants Resume progress Please send your resume to Bianca Nafpliotis, Career Corps Volunteer Program Manager at

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