Islamic Relief Australia

Transcription

1 Islamic Relief Australia BASE LOCATION: Sydney/Melbourne/Brisbane/Adelaide REPORTING TO: EMPLOYMENT STATUS: Community Fundraising and Marketing Manager Fixed term contract LINE MANAGEMENT RESPONSIBILITIES: ISLAMIC RELIEF: Islamic Relief is an international relief and development agency striving to alleviate poverty and suffering round the world regardless of colour, race or religion. Established in 1984 in response to the widespread famine in Africa, Islamic Relief has grown to be a key, well known and respected aid agency in disaster relief and the ongoing development of people in over 30 countries. It specialises in Education & Training, Health and Nutrition, Water & Sanitation, Income Generation, Orphans' Support, Emergency Relief and Disaster Preparedness. Islamic Relief is a member of the Disasters Emergency Committee (DEC) and is an implementing partner for DFID, ECHO, the World Food Programme and UNHCR. PURPOSE OF DIVISION/OFFICE: IR Australia is a legally separate and independent member of a global family of collaborating relief organisations that share a common vision, mission, and family identity, and all of which use the term Islamic Relief as part of their organisational name. Islamic Relief Australia is an active member of the Australian Council for International Development (ACFID) and adheres to the ACFID Code of Conduct which defines minimum standards of governance, management and accountability of development for non-government organisations (NGOs). Complaints relating to a breach of the ACFID Code of Conduct can be made to the ACFID Code of Conduct Committee. COMMUNITY FUNDRAISING COORDINATOR - JOB DESCRIPTION 1

2 PURPOSE OF DEPARTMENT (Community Fundraising): To develop and implement strategies to increase the outreach of Islamic Relief Australia and its fundraising income through community engagement, the implementation of a range of fundraising initiatives, and through the acquisition, nurturing and retention of supporters. JOB PURPOSE: The main role of the is to provide fundraising expertise and capacity across a number of fundraising programs. The position holder will also ensure that Islamic Relief Australia s message is disseminated on a grass roots level to help create awareness, and as a result, instigate and support community activities to raise money for a specific cause. The success of this position will be evaluated on both the program outcomes this position has primary responsibility for and for value adding to programs for which this position does not have primary responsibility. In addition to the success measures outlined above, the position will also be evaluated on a range of nontangibles including a positive contribution to the cohesion of fundraising department and the organisation in general. COMMUNITY FUNDRAISING COORDINATOR - JOB DESCRIPTION 2

3 DEPARTMENT CHART CEO Country Director Community Fundraising & Marketing Manager QLD Community Fundraising Officer Qld VIC Community Fundraising Officer VIC NSW Community Fundraising Officers NSW COMMUNITY FUNDRAISING COORDINATOR - JOB DESCRIPTION 3

4 KEY WORKING RELATIONSHIPS Works with the Community Fundraising and Marketing Manager, the Community Fundraising team, and other functions of IRAUS where relevant information resources and support is required. Works with existing local support groups and individuals to develop members or leaders of IRAUS volunteer teams. Works with the local IRAUS teams to motivate and influence new and potential local support groups. Liaises with local community representatives and other external stakeholders. SCOPE AND AUTHORITY Scope of the Role: 1. Actively recruit and develop a growing portfolio of prospects interested in developing into Islamic Relief Australia committed supporters. 2. Work across all teams to ascertain the adequate management of existing community fundraising prospects and ensure Islamic Relief Australia is developing a strong base of holistic support from the new and existing groups. 3. To ensure that fundraising activity implemented and managed locally delivers budgets, targets and income in line with IRAUS overall plans and strategies. 4. Recruit, co-ordinate and supervise volunteers and volunteer groups within the assigned locality/area. Take a volunteer-led approach in ensuring the effective delivery of fundraising activities locally and representing the organisation at fundraising and other events 5. Delegate appropriate logistical tasks to the Community Fundraising Officer in the local state and/or the Community Fundraising Support Officer. Also to resolve any related logistical issues, making sure that materials and equipment are available. Responsibility for Resources: The job holder is accountable for fulfilling his or her roles and responsibilities in line with Islamic values and principles of fairness, humanity, honesty, respect and fair treatment of his/her colleagues and other staff. KEY ACCOUNTABILITIES The post holder is accountable for fulfilling his or her roles and responsibilities in line with Islamic values and principles of fairness, humanity, honesty, respect and fair treatment of his/her colleagues and staff. The following are the main responsibilities that the role holder will be accountable for: 1. Plan and deliver fundraising initiatives at the local level Raise funds and awareness within the area through contact with mosques, schools, businesses, community groups and the general public. Establish and maintain contacts - donors, volunteers, local community leaders & external organisations. Identify and research local market - strengths, weaknesses, opportunities and threats. In conjunction with the Community Fundraising and Marketing Manager, assist in the development and maintenance of the Workplace Giving Program and, where appropriate, assisting with the liaison with external Workplace Giving providers. Fundraise for local disasters response programs. COMMUNITY FUNDRAISING COORDINATOR - JOB DESCRIPTION 4

5 Investigate and develop new ways of raising funds. 2. Organise and coordinate fundraising and promotional events in their State. Ensure that local fundraising events, activities and collections etc. (including outreach collections) run effectively and are well planned, marketed and supported. Attend, promote & raise funds for Islamic Relief Australia at events organised by third parties. Assist in the coordination and implementation of national events when required. 3. Draw up and implement State-based plans Draw up and implement State-based annual/ campaign/activity plans with the Community Fundraising and Marketing Manager according to agreed objectives and budgets. Coordinate plans with other key personnel and volunteers. Anticipate and overcome potential problems. 4. Develop strong volunteer networks across the State Ensure volunteers are recruited to support Islamic Relief Australia s activities. Ensure all volunteers working with Islamic Relief Australia are properly registered, inducted, trained and developed. Maintain and update a volunteer database for their State. Oversee aspects of work where volunteers are involved. 5. Fulfil administrative duties in relation to responsibilities. Maintain an organised and accessible filing and documentation system. Fulfil all obligations and follow IRAUS financial policies and guidelines with regard to the collection and processing of donations. Oversee and assist in the bookkeeping and administration of the branch. Ensure relevant reports are completed within agreed time frames. 6. Attend events & meetings and ensure actions are followed up To participate in events & meetings requested by the Community Fundraising and Marketing Manager and others associated with the work listed above To ensure that decisions from any meetings or discussions are followed up. 7. Ensure Communication procedures are established and adhered to Respond to local enquiries from supporters and institutions about IRAUS s work. Liaise with management as required. Communicate with external organisations including the local media, local authorities, mosques, etc. and make presentations to audiences after seeking approval from the Community Fundraising and Marketing Manager. Communicate with relevant departments and staff. Communicate performance with the Community Fundraising and Marketing Manager. To ensure regular reporting on activities, campaigns and produce an end of year report. COMMUNITY FUNDRAISING COORDINATOR - JOB DESCRIPTION 5

6 8. Online Assist in the development of the Fundraising Team s online presence. Work with the Community Fundraising and Marketing Manager, and internal stakeholders, including the Marketing Coordinator, Graphic Designer, and other members of the Community Fundraising team to enhance the donor experience on the IRAUS website. Contribute to the development and implementation of online acquisition strategies including SEO, Google AdWords etc. Undertake other work related to the IRAUS online presence as identified. 9. General Duties of Islamic Relief Australia staff Member Treat all colleagues, volunteers and members of the public with dignity and work within and adhere to Islamic Relief Australia s Code of Conduct. Ensure all internal relationships are of a high standard and contribute positively to the growth of the Community Fundraising Department and the organisation as a whole. To upkeep the reputation and values of Islamic relief Australia at all times. Ensure professionalism and credibility at all times. Contribute to the effective and efficient running of Islamic Relief Australia as appropriate. Participate, as appropriate, in Staff forums and Meetings. Adhere to Islamic Relief Australia s policies and procedures. Represent Islamic Relief Australia to the wider community as appropriate. Any other reasonable task as deemed appropriate by the Deputy Director/Community Fundraising Manager and Marketing within the scope of the role. Responsibility for Resources: Responsible for resources that assist with responsibilities and work of the position holder. Selection Criteria It is essential that the post holder shows a good understanding and empathy with the Islamic values and principles as well as commitment to IRAUS s vision and mission. Essential Knowledge, Skills and Qualifications Knowledge and understanding of the local area and community. Knowledge and understanding of the landscape of the Not-for-Profit sector in Australia. Supervisory skills. Excellent oral and written communication and interpersonal skills. Good public speaking skills Strong presentation, negotiating and networking skills. Excellent time management and organisational skills i.e. ability to prioritise and plan work, set and achieve deadlines, establish and maintain monitoring systems etc. Good computer skills including with proficiency in the use of MS packages. Tertiary qualifications in a relevant field of study. COMMUNITY FUNDRAISING COORDINATOR - JOB DESCRIPTION 6

7 Experience Previous experience in a community based role, and an appreciation of the values and culture of the not for profit sector. Demonstrated experience in organising and managing events. Demonstrated experience in planning and managing budgets in accordance to guidelines. Experience in working as part of a team in a busy environment. Personal attributes Treat all colleagues, volunteers and members of the public with dignity, empathy and respect. Work within and adhere to Islamic Relief Australia s Code of Conduct. Act collaboratively with all colleagues. Ability to multitask and manage a busy workload. Ability to work under pressure, be self-motivating and deliver to target. Results-focused and the ability to plan and deliver towards objectives. Confident in communicating and dealing with a range of stakeholders. Strong motivation and empathy towards the aims and objectives of Islamic Relief Australia. Ability to represent Islamic Relief Australia in a wide range of situations. Excellent work attendance and punctuality record. Flexibility and willingness to work outside office hours as the role requires. Willingness to travel. Signed by: (Line Manager) Date: Signed by: (CD) Date: COMMUNITY FUNDRAISING COORDINATOR - JOB DESCRIPTION 7