Managing the Business of Architecture
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- Daniela Farmer
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1 HKS Managing the Business of Architecture Mini - MBA H. Ralph Hawkins, FAIA, FACHA, LEED AP Chairman
2 H. Ralph Hawkins, FAIA, FACHA, LEED AP HKS Best Executive 2007 American Business Award CEO of the Year PSMJ Fortune Magazine Top 25 Best Bosses 2005 Fellow in American Institute of Architects 1994 Council of Fellows American College of Healthcare Architects Design Futures Council Senior Fellow Chair of AIA Large Firm Round Table Construction Industry Round Table Chair Elect United Way Foundation Board Member Chair 2015 Dallas Regional Chamber YTexas CEO of the Year 2013
3 H. Ralph Hawkins, FAIA, FACHA, LEED AP HKS 42 years employee of HKS Served as President and CEO from 2002 to 2014 Currently Chairman 2014 to Present Grew the firm from 450 people to 1,500 people Increased revenues by over 450% Supported improved design awareness throughout firm Best Place to Work at Local, State and National Level Family Friendliest Place to Work
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6 Four Seasons Resort Hualalai Kona, Hawaii
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9 2008 World Economy
10 Bathtub Recovery Chart DRAIN
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12 STAFF STAFF REDUCTION STRATEGIES IN 2008 PROACTIVE LAYOFFS REDUCED COST REACTIVE LAYOFFS INCREASED COST TIME
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14 HKS BRAND PROMISE Brand Vision Creating places that enhance the human experience Brand Positioning To those wanting to make an impact with design, HKS is the architect where focused people consistently deliver the extraordinary. Brand Personality Smart. Responsive. Passionate. Engaging. Never Arrogant. Brand Affiliation Groundbreakers
15 HKS VALUE BASED CULTURE Excellence Demonstrate compelling design, communication, innovation and teamwork Responsive Service Provide to our clients, firm, teams, profession and community Work Ethic Serve our clients and staff in a passionate, productive and positive manner Commitment with Honesty and Integrity Impart with clients and coworkers, and through our quality of life Leadership Exemplify proactive, solution-oriented leadership to our clients and within the firm No Bureaucracy Maintain small firm simplicity and quickness with clear, concise and seamless communication Remain a Learning Organization Continue to learn, improve and mentor Master Change Exceed the rate of change in our industry Mutual Respect and Dignity Uphold with our clients, coworkers and families Career Opportunities Create fair opportunities for staff to grow in their careers and experiences Business-Centered Practice Act ethically and thrive as proactive, fiscally-responsive leaders
16 HKS VISION Our clients and the industries we serve will recognize HKS as a trusted partner and transformational organization providing the highest level of service, design, technical expertise and business performance globally while creating places that enhance the human experience.
17 HKS MANIFESTO We are ONE. HKS is a worldwide network of professionals, strategically located and working seamlessly as one firm with individual expertise in design, research and management. We work together in teams across offices and across sectors to deliver exceptional value to our clients. The value of talent, experience and knowledge from across the globe is multiplied when shared.
18 PRACTICE BUSINESS BUSINESS CENTERED PRACTICE BUSINESS PRACTICE
19 BUSINESS CENTERED PRACTICE WE ARE A BUSINESS CENTERED PRACTICE TO PROVIDE OUR PRACTICE WITHIN A BUSINESS FRAMEWORK
20 QUAD QUAD MATRIX MATRIX ORGANIZATION CLIENTS
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23 HKS LEADERSHIP STRUCTURE
24 IMPLEMENTATION CHECKLIST
25 STRATEGY TO LEADERSHIP
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29 MENTORS s
30 WANNA BE A LEADER?
31 Preparation and Thoughtful Ideas can create authority Title = Respect
32 ENGAGEMENT 25% DISENGAGED 50% ENGAGED 25% SUPER ENGAGED
33 SOURCE: As Scancapture's MD, Steve Smith not only brings over 20 years data capture and document management experience to his business but also a genuine and determined passion for measuring employee engagement.
34 Listen 2/3 of the time and speak 1/3 of the time
35 FIND MENTORS TO FOLLOW AND INSPIRE YOU! S Emmitt Smith Anne Motsenbocker John Crawford Mayor Tom Leppert
36 MENTOR WITH LEADERS THAT YOU RESPECT LEARN TO THINK THEY WAY THEY THINK THEN TAKE CHARGE OF YOUR LIFE
37 SUMMARY 1. Wanna be a leader? 2. Influence without authority! 3. Stand up, stand out! 4. Learn to listen, to be heard. 5. Find Mentors! 6. Lead by example!
Position Specification Fair Trade USA Chief Operating Officer
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