5/9/2012. My Background On-boarding a New Employee Where do you start What do you need to consider How to make the process go smoothly

Transcription

1 Training a New Hire Where do I Start? Discussion Points My Background On-boarding a New Employee Where do you start What do you need to consider How to make the process go smoothly 1

2 On-boarding a New Employee (Think Integration) What is the Supervisors Goal? Have the new employee up and running (productive) as fast as possible What is the New Employees Goal? Their excited, motivated and looking to be challenged and to contribute. On-boarding a new Employee What We Don t Want To Happen (De-motivators and other Horror Stories ) Supervisor has a meeting first thing No time to meet the employee or introduce them to the group No work space assigned Reading Safety Manuals/SOP for 8 hours strait Job-shadowing someone who didn t plan for it and isn t too happy about it 2

3 Where to Start Start Before the New Employee s First Day What information does everyone in the group need to know What information does the person in this role need to know Generate a Plan that Considers WHAT Information Needs to be Communicated, by WHEN (as important as what) and by WHO Safety Regulations Expectations and Rules SOPs Training Mentoring 3

4 Safety Emergency evacuation procedures Safety procedures: PPE, IH, OSHA Who are the key people in your lab who can be resources for the new employee Who should train them in this area? Regulations What regulatory bodies impact your lab What regulations are important to your labs operation and certification Who are the key people in your lab who can be resources for the new employee Who should train them in this area? 4

5 SOPs What regulatory bodies impact your lab What regulations/spos are important to your labs operation and certification Who are the key people in your lab to be resources for the new employee Who should train them in this area? Expectations and Rules/Policies Expectations Of the individual Of the role Rules/Policies What are the written rules What are the unwritten rules Spell it out for them Don t make them learn the hard way 5

6 Job Content Training What do they need to know How are you going to train them Job shadow External training/seminar Who is going to train them and when Mentoring A go to person for them when they have a question or need coaching This can be a different person than the one training them in the lab It can be a formal arrangement or informal 6

7 Employee Orientation Checklist Version # To be gone over by supervisor during first week of hire General Safety & Security Corporate Organization ( Lab Organization ( Local Safety Representative Safety and Security Dept. Contact ## Emergency (Fire, Medical, Security, Emergency Response) ## Non-emergency Site Environmental (i.e. disposal of chemical waste not in conventional streams, e.g. mercury) Industrial Hygiene MSDS/Right-to-Know Law SKP's: Level 1, 2 and 3 Experiments and Documentation OSHA Lab Standard Quarterly Safety Meetings Safety Inspections (local, other) Records Retention/Document Security Housekeeping (lab/office) Office security (keys, other) Computer security Site security (card access) Working After Hours Visitors (check-in, ID badges, escort) Restricted areas Property Loss Travel security (cash, personal security, proprietary documents) Site Emergency/Evacuation Signals and Plans System Test Communication System Fire/Bomb Threat Chemical Spill Severe Weather Evacuation Accounting Emergency situations Fire Injury/medical/CPR Chemical spill/splash Incident Reporting Personal Protective Equipment Company provided Eye (glasses, goggles, face-shield) Body (Lab coats) Hands (rubber, leather, caustic, high temp gloves) Feet (safety shoes) Head (hard hats) Respiratory Tour Facility Safety Showers/Eye Washes Fire Extinguishers Safety Bulletin Board Solvent Sink (Acceptable materials, disposal) Electrical Emergency Switches Ground Fault Outlets Hoods Location of Fire Alarms Pull Evacuation Gathering Points Spill Kit Location Lab Coat Pick-up and Disposal PPE Storage and Stock Room Grounding and bonding Laboratory Chemicals Labelling Storage Chemicals in offices Acceptable food storage and eating locations Waste Disposal Initial Review Date: Categories Waste pak types by Reviewer: Sample Transport Within Site to New Employee: How to make it go smoothly First you need a process for defining the on-boarding process What do they need to know Brainstorming session Affinity mapping When do they need to know it First day First week First month 7

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9 How to make it go smoothly Example process to make sure this all happens New hire check list Example Check List Use of Outlook Calendar 9

10 In Summary. Start planning and putting a schedule in place before the new person arrives Make it a positive motivating experience Pace Don t overload them People Get them connected to the group Integration let them be productive ASAP I ve presented one method for putting an on-boarding process in place. So what do other labs use? 10