Introduction to Safety Management Systems. elearning

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1 Introduction to Safety Management Systems elearning Redefine your skills Advance your career in the aviation industry

2 Course Description: The purpose of this course is to provide learners with an understanding of the basic concepts associated with Safety Management Systems. The course will address the following topics: What is a Safety Management System? What does it consists of? What is it trying to achieve? Why organisations need to develop it? What is required to implement a Safety Management System? Rationale: It is widely accepted that most accidents result from human error. While it may be easy to dismiss these human errors as acts of carelessness or incompetence, recent research and accident investigation reports suggest that human error is merely the last link in the chain of events that leads to an accident. Increasingly, the aviation community is coming around to the notion that most accidents are organizational in nature where latent conditions combine with active failures to produce an accident. If most accidents are indeed organizational, it follows that organizations are best placed to control those factors that are known to lead to accidents. But the question is how? IATA believes the Safety Management System approach and the promotion of training in this topic, is the most effective way of dealing with this organizational phenomenon and it is of key importance in the promotion of safety culture within organizations. Course Learning Outcomes Course Specific Outcomes After successful completion of this course the learners will be able to: Essential Employability Outcomes After successful completion of this course the learners will be able to: 1. Explain the purpose and scope of Safety Management Systems, its requirements and components as stipulated by international regulations. 2. Define the concepts related to the development and implementation of SMS. 3. Relate to your organization and self the importance of establishing both an organizational and safety culture with the aim of improving processes and procedures. 4. Establish a safety policy in your organization which can be adopted by all management and key personnel, including the forming of necessary safety monitoring teams. 5. Explain the necessary requirements in coordinating effectively the deployment of emergency response plans (ERPs) and list the topics that should be covered in a SMS manual. 6. Illustrate the requirements for the development of Safety Risk Management strategy (analysis, investigation, auditing), including hazard identification, risk assessment and mitigation. 7. Establish a safety assurance framework in your organization in order to maintain and improve safety levels. 8. Recognize the importance of safety training and effective communication in the promotion of safety in your company 9. Explain the benefits of establishing a SMS as part of an Integrated Airline Management System (IAMS). 10. Examine your role as a service provider and your responsibilities as a result of the regulatory authority s SMS oversight 11. Appreciate the benefits for implementing a SMS and identify the requirements for its implementation Learning Outcomes and Essential Employability Skills refer to the overall knowledge gained and its use in practice

3 Sequence of elearning Instruction Module Intended Learning Resources and References & 7 8 Introduction to SMS: definition, requirements, components, concepts, organizational and safety cultures Safety Policy and Objectives: Management commitment and responsibility, safety accountabilities, appointment of key personnel, coordination of emergency response planning, SMS documentation Safety Risk Assessment: Hazard Identification Risk Assessment and Mitigation Safety Assurance: Risk Management and Assurance, Monitoring and Measurement, Change management, Continuous Improvement of the SMS Safety Promotion: Training and Education Communication Integrated Airline Management Systems and the Regulatory Authority s role in SMS Oversight SMS Implementation Requirements Learning Assessment Est.Eqv. Class Hours Learning Outcomes References Intended Learning Activities Evidence of Learning Assessment Evaluation and Weighting , 2, 3, 11 Online content Study check , 4, 11 Online content Study check , 5, 11 Online content Study check , 6, 7, 11 Online content Study check , 8, 11 Online content Study check , 8, 9, 11 Online content Study check , 10, 11 Online content Study check 0.45 Online Exam 10 Notes: 1. Students may use this as a tool to guide their learning vis-avis the outcomes for this subject 2. Subject outlines should be retained for future need (i.e. proof of knowledge)

4 Required Text(s) and Supplies: There is no required textbook for this course. Further Reading: (Optional) IATA Introduction to Safety Management Systems guide Course References: (Purchase optional) ICAO Safety Management Manual (SMM) (Doc9859) IATA Operational Safety Audit (IOSA) program Guidance Material from various CAAs ISO 9001:2008 Course Resources: IATA Operational Safety Audit (IOSA) Standards Manual (ISM) IATA Security Management Systems for Air Transport Operators IATA Airport Handling Manual (AHM) ICAO Doc Accident Prevention Manual ICAO Doc 9859 Safety Management Manual (SMM) Second Edition 2009 Safety Management Systems in Aviation, 2008, Ashgate Publishing Company, Alan J. Stolzer, Carl D. Halford, and John J. Goglia European Strategic Safety Initiative, Safety Management System and Safety Culture Working Group: Guidance on Hazard Identification, Safety Culture Framework for the ECAST SMS-WG, Guidance on Organizational Structures, March 2009 Just Culture Balancing Safety and Accountability, 2007, Ashgate Publish Company, Sidney Dekker FAA Safety Management System Advisory Circular Transport Canada Guidance on Safety Management System Development Advisory Circular UK CAA Safety Management Systems Guidance to Organizations Australia CASA Safety Management Systems for Regular Public Transport Operations CAAP SMS-1(0)

5 Policies and Expectations for the Learning Environment: General Policies and Expectations: General policies related to: IATA Enrolment Policies Are provided prior to course enrolment General policies related to exams attendance/online course management examinations and failed final examinations Can be found below. Study Checks To validate whether learning has been achieved, students are required to questions at the end of each module. Students are provided with 3 attempts to choose the correct answer. The correct answer is revealed after 3 unsuccessful attempts. In this case it is highly recommended that students review the section of the course as necessary before proceeding to the next module. Course management Students have 1 month to complete this course and pass the final exam. The course contains navigation instructions, close caption which can be printed for future reference and a visual printable aid explaining the structure of SMS. Final Examinations To obtain an IATA Certificate, students must pass a 40 multiple choice questions exam, within the enrolment period. In addition: 1. Exam must be taken within the allowed course access (time limit) period and not after access expiry. 2. Unlimited exam attempts within the course enrolment/access period possible. 3. Exam pausing and multiple exam sittings possible - there is no access to online course content during an exam attempt 4. Minimum exam pass grade is 75% 5. Auto graded exam question performance feedback will be available to users, showing whether each question is answered correctly or erred only after user submission of exam answers - answers to wrong responses will not be revealed to users in the examination Failed Final Examination An exam fail will allow user to return to the course to study again only if the course access period is not yet expired - if the course access period is expired and the user wants to try the exam again - the user should re-enrol again and pay the full course fee again.

6 Other related ITDI Distance Learning courses: Operations Training - Basic Airside Safety - Aviation Security Awareness - Ground Operations Management - Airport Operations - Airport Ramp Services Leadership & Management Training - IATA Leadership & Management Diploma in cooperation with Harvard - Stanford IATA Aviation Management Program leading to the Aviation Management Professional (AvMP) designation For further information on content, prices and delivery methods please consult: