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1 ROLE TITLE REGION BRANCH CLASSIFICATION REPORTS TO Human Resources Advisor Northern, Central and Southern Queensland Human Resources Level 4/5 - Social, Community, Home Care and Disability Services Industry Award 2010 Human Resources Manager WRITTEN 05/03/2012 Human Resources Manager DATE REVISED- 02/11/2012 Human Resources Manager AUTHORISATION: Manager Name Signature Date YOUR OPPORTUNITY As a key member of IFYS Limited Human Resources Team, the Human Resource (HR) Advisor is accountable for the timely provision of high level policy and procedural, legislative and industrial advice and support on all facets of Human Resource Management to managers and staff within IFYS Limited. The HR Advisor works closely with the Human Resources Manager in delivery of all facets of contemporary human resources practices including, but not limited to: recruitment and selection, performance management, dispute resolution, training and development, employee workplace rehabilitation and daily operational tasks to support stakeholders of IFYS Limited. PRIMARY PURPOSE Contribute to the development; implementation and monitoring of policies and procedures based on relevant legislation and contemporary HR management practices which provide an effective, consistent and timely delivery of HR services to IFYS Limited to support organisational needs. In consultation with the Human Resources Manager, provide a high level advisory service to all line management and staff within IFYS program areas and regional centres within a decentralised working environment including regional centres on HR management, workplace relations and Work Cover matters. Recommend, initiate and implement strategies to enhance IFYS Limited people management capabilities. Undertake the full range of functions for recruitment, selection and appointment for regional centres. Assist in the monitoring of HR compliance issues and undertake daily operational HR functions. Manage induction training for all new staff and the Student Placement Program with conjunction with Tertiary Institutions. Role Description Human Resources Advisor Page 1 of 5 V2: 02/11/2012

2 ORGANISATIONAL EXPECTATIONS IFYS Ltd actively encourages productive working relationships, a healthy work-life balance, workplace diversity and innovation. You will work for an organisation which offers a variety of state-wide opportunities; a safe, healthy and secure workplace; professional development; and flexible work and lifestyle options. Be familiar with and follow the spirit and content of the IFYS Ltd Code of Conduct. Be familiar with and undertake all work in accordance with relevant policy and legislation, including: Child Protection Legislation Disability Services Legislation Anti-Discrimination Legislation IFYS Ltd Values and Behaviours Workplace Health and Safety (WH&S) Legislation Relevant WH&S Responsibility Statement IFYS Ltd Mission Statement and Statement of Intent Employees may be required to undertake tasks and activities, up to their level of competency, associated with any of the processes below but within the scope of the generic Role Description. KEY ACCOUNTABILITIES Duties and responsibilities include, and are not limited to: Service Delivery Provide high level advice to management within IFYS Limited and support to general staff on human resources policies and procedures, including: Recruitment and selection, including job evaluation and classification; Employment contracts; Induction; Remuneration; Conditions of employment; derived from the relevant Award, Industrial Instrument and/or Employment Contracts; Probation and confirmation in continuing employment; Promotion; Student Program and internships; Performance reviews and appraisals; Performance management (including provision of guidance and counselling) and implementation of formal disciplinary procedures; and Staff and career development. Provide a high level consultancy and advisory service to line management and staff on HR management issues including the development, implementation, monitoring and evaluation of IFYS policies, procedures and guidelines together with the interpretation of relevant Acts, Regulations, Awards, industrial Agreements and legislation relevant to HR and the provision of advice on contemporary HR practices. Role Description Human Resources Advisor Page 2 of 5 V2: 02/11/2012

3 Participate in HR projects as required by the Manager Human Resources, including research and preparation of documents for Manager s review and implementation of recommendations. In consultation with the Manager Human Resources, provide advice to line management on organisational structure issues. Ensure effective communication with all staff to maintain ethical and transparent working relationships. Manage more complex queries and issues as provided by the Human Resources Manager. Ensure consistency is maintained in all aspects of human resource management within IFYS Limited, and that these are in alignment with IFYS practices. Recruitment and Selection Act as an advisor on human resource matters to selection committees for all staff appointments, including ensuring travel and accommodation arrangements are made for interviewees where required. Serve as a member of selection committees where required and as appropriate. Draft and prepare advertisements. Provide advice, draft and prepare position descriptions and selection criteria for all staff positions in collaboration with the relevant senior manager. Prepare all recruitment and selection documentation, including shortlist matrix, interview matrix, selection matrix and reference check matrix in accordance with IFYS policies and procedures. Coordinate the recruitment and selection process, from advertisement to interview for all positions. Induct new staff where appropriate and ensure staff ceasing employment, undertake the necessary exit procedures. Industrial Relations Ensure compliance with Industrial Awards, Legislation and Employment Contracts. Provide assistance to the Human Resources Manager in helping managers and staff to deal with industrial issues, including performance management in accordance with relevant legislation and in support of IFYS policy and procedure. Assist line managers in position classification and reclassification processes. Policy & Compliance Contribute to the development, implementation and monitoring of internal policies, guidelines, procedures and processes which provide an effective, consistent and timely delivery of HR services to IFYS Limited. Assist in monitoring and ensuring organisational legislative compliance in relation to workplace practices. Contribute to IFYS s workplace culture through the development, review and promotion of the IFYS Code of Conduct. Human Resource Information and Rostering System Primarily responsible for the integrity of data held, checking input and maintenance of personnel data into the Roster Live System for all staff. Investigate data problems in the HR system and provide advice to the HR Manager on more complex aspects of data entry. Ensure input and associated documentation are checked to ensure accuracy and compliance with relevant awards, agreements and policies, as well as for quality control purposes. Ensure relevant approval is obtained for appointments, reappointments and other processes. Role Description Human Resources Advisor Page 3 of 5 V2: 02/11/2012

4 Generate and review reports relating to various human resource functions (e.g. staff licence expiration lists, increment reports, data cleansing) for circulation to various managers and business units. Provide reports to relevant senior managers, as required. Other Assist with the provision of report requirements for the organisation including turnover, training, exit data, staff surveys, recruitment response rates and any others as required by the Human Resources Manager. Assist with other activities as required and directed by the Human Resources Manager. KEY COMPETENCIES Essential Key Competencies: (Maximum of 400 words per competency) KEY COMPETENCY Cultivates Productive Working Practices Applies Technical Knowledge Communicates with Influence Effectively Works as Part of a Team and Independently Exemplifies personal drive and integrity Qualifications suitable to the position DESCRIPTION Proven ability to contribute to the formulation and development of HR procedures and operate within a developing HR framework while prioritising competing work demands and meeting deadlines. High Level ability to provide advice in all facets of human resource management including, but not limited to recruitment & selection, performance counselling, complaints handling, learning and development, industrial relations and dispute resolution. You have a sound working knowledge or the ability to quickly acquire a sound working knowledge of the Fair Work Australia Act 2010, Antidiscrimination Act 1991 & EEO principles, Awards & Industrial Instruments, Workplace Health and Safety (WH&S) & Workplace Rehabilitation Legislation and legislative compliance as it relates to workplace practices. In addition, you have a demonstrated awareness of the principles of confidentiality and privacy. You possess well developed interpersonal skills, including the ability to communicate and consult effectively with staff and external stakeholders. Further your ability to produce written documentation, including but not limited to reports, employment contracts, position descriptions, advertisements, general business correspondence and policies and procedures is of a high level. You are a team player and possess the ability to work both within a team, and as a sole worker responsible for exercising a high degree of initiative, judgement and decision making in relation to the delivery of human resource management practices. You act professionally and impartially at all times, remain positive and respond to pressures in a controlled manner, seek assistance from colleagues where necessary and remain focused on achieving objectives within a changing and demanding environment. Tertiary qualification in Human Resource Management or a related discipline, and/or substantial experience, expertise and competence sufficient to perform the duties required for this position. Role Description Human Resources Advisor Page 4 of 5 V2: 02/11/2012

5 Desirable Competencies 1. Cert IV in Training, Assessment and Evaluation (TAE). 2. Certified Workplace Rehabilitation Coordinator (Qld). 3. Well developed skills in Microsoft Office including Word, Excel, Project and PowerPoint, Outlook and internet searching. YOUR APPLICATION To apply please provide: A covering letter and written response to each Key Competency; A current resume, including the names, positions and contact numbers of two professional referees. In order for applications to be considered, they must be received by no later than 5pm on the nominated closing date. Completed applications for positions must be ed to: recruitment@ifys.com.au Or alternatively, applications can be mailed to: Private and Confidential Positions Vacant (Human Resources Advisor) PO Box 1291 MAROOCHYDORE QLD 4558 ** IFYS Limited will contact shortlisted applicants only. Please be advised that your resume will remain on file with us for 12 months from date of application and may be re-visited for consideration for future positions that come available.** ADDITIONAL INFORMATION For more details about our organisation visit our website at For more information about the role, its priorities and the organisational context please refer to the contact listed at the top of the role description. To be eligible for employment with IFYS Limited you must possess the ability to secure and hold a Blue Card, a Yellow Card and a Suitability Check from the Commission for Young Children and Young People and Child Guardian. Pre-employment screening, including medical examination and criminal history checks may be undertaken on persons recommended for employment. The recommended applicant will be required to disclose relevant information. A probationary period will apply to successful applicants. A non smoking policy is effective in IFYS Ltd. buildings, offices and motor vehicles. Role Description Human Resources Advisor Page 5 of 5 V2: 02/11/2012

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