Cer fied Public Manager Program of Illinois University of Illinois at Springfield. CPM Professional Development Certificates

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1 University of Illinois at Springfield Promoting Leadership and Management Excellence in Public Service CPM Professional Development Certificates When you earn a CPM Professional Development certificate you can update your skills and enhance your knowledge to become a more effective manager in a public sector environment. You can increase your value as a public manager with the most current knowledge and skills in this ever-evolving field and discover ways to enhance and improve your work. Our professional development programs are taught by experienced faculty who are leaders in their fields. Trainings are organized around experiential activities, case studies and other projects to help working professionals develop new skills. The CPM Professional Development Certificates are designed to provide professionals with the core competencies needed to advance in the workplace. A breadth and depth of skill and understanding that comes from planned learning Continuing Education Units (CEUs), Professional Development Units CPM Professional Development Hours that count towards a CPM Certification. CPM Competency-Based Certificate Curriculum A professional development certificate will extend your mastery of current competencies or create new competencies you need to get ahead. Completion of a certificate program offers you: Applied knowledge to help you stay current or advance your career Tools to help you be an effective manager and leader Skills that can be applied immediately

2 Effective Supervision Certificate 3 days or 30hrs Cost: $500 Effective supervision is a vital tool and strategy to guarantee peak performance from your employees and ensures that everyone is working together towards realizing the mission and purpose of the organization. Yet, all too often, employees are promoted to the role of supervisor because of their strong technical expertise, with little or no formal education or training in the supervision of staff. Poor supervision has an enormous impact and cost for both the individual employee, as well as the organization as a whole. 1. Identify your supervision style and how it impacts the way you supervise 2. Learn how to align and use supervision as a strategy and tool to achieve program outcomes 3. Learn a structure and framework for effective supervision 4. Learn how to use reflective supervision to increase engagement and build employee capacity 5. Learn basic principles of team development and its relationship to productivity 6. Learn to manage and resolve conflict constructively Outcome Based Project/Program Management Certificate 3 days or 30hrs Cost: $500 All high-performance organizations whether public or private are and must be interested in developing and deploying effective outcome based measurement and performance management systems, since it is only through such systems that they can remain high-performance organizations. Whether your objective is to improve quality, cost or speed of operation, benchmarking is consistent with the drive for continuous improvement that exists within most government and non-profit organizations. Identify and explain the basic principles and best practices of program/project management 2. Learn how to develop and use a Gnatt Chart to manage and implement programs and projects 3. Learn how to develop and use a program logic model to identify outcomes and demonstrate program/project impact 4. Learn the importance and basic principles of program evaluation 5. Learn how to develop an outcome based management framework to meet quarterly benchmarks and achieve program/ project outcomes Strategic Planning and Organizational Alignment Certificate 3 days or 30hrs Cost $500 People can be out of sync with the organization s mission, values, vision and strategic direction, impacting the organization s ability to achieve its goals. Organizations are dynamic systems and, like all systems they function best when their components are designed and aligned to work together effectively. Strategic planning process assists in aligning its practices and system to facilitate the achievement of the organization s mission and goals. 1. Learn a framework for the strategic planning process. 2. Learn how to facilitate a strategic planning process 3. Learn how the strategic planning process builds organizational and employee capacity and sustainability 4. Learn how to use the strategic plan to align organizational practices, processes and systems

3 Succession Planning Certificate 2 days or 20hrs Cost: $350 Succession management is a fundamental component of any planning efforts. It supports you workforce planning by providing direction for managing critical leadership development resources and helps ensure the best use of those resources to achieve organizational goals and objectives. It also provides a mechanism for assuring continuity of leadership by creating a methodical process to identify leadership needs and to develop plans to meet those needs. Learning Objectives 1. Learn how to develop a succession plan: determine future staffing supply and demand; conduct a workforce gap analysis and identify gap priorities. 2. Learn how to facilitate succession planning process 3. Learn the components and structure of succession plan 4. Learn the effective strategies for leadership development and mentoring Process and Strategy Mapping Certificate 1 day or 10hrs Cost: $200 Process and strategy maps can help ensure your strategy will be more successful, because they help you capture, communicate and manage your strategy better. Strategy maps capture your management team s thinking in a rich manner and because process and strategy maps are a rich and succinct picture of an organization s strategy and processes they are a powerful tool of communication. Process maps explain how processes actually are working and what might be the barriers to effective implementation. Strategy maps explains how a strategy will bring about change: they help you avoid Strategy by Hope and Magic 1. Learn how to construct and facilitate process and strategy mapping 2. Learn how to analyze process and strategy mapping 3. Learn how to use the process and strategy mapping process to facilitate stakeholder communication Evidence Based Practices Certificate 1 days or 10hrs Cost: $200 Perspectives on what evidence-based practice actually entails may vary. Although, it is safe to say that there is broad agreement that evidence-based practice or EBP attempts to ensure that professional and organizational practice is based on the best available knowledge - research of what constitutes effective methods. In the social service sector evidence based practice has become a buzz word in the last few years. However there is still a great deal of confusion about what evidence base practices (EBPs) exactly means and the difference between evidence base practices and best practices. 1. Learn difference between Evidence Based Practice and best practices 2. Learn the relationship between Evidence Based Practices and Outcome Based Management 3. Learn what it means to move from counting to measuring service deliver to program impact 4. Identify where your program currently falls within the continuum of Evidence Based Practice

4 Cultural Competency Certificate 2 days or 20hrs Cost: $300 The process of developing cultural competency, like lifelong learning, is never complete. It cannot be done in a finite or isolated training. A person or organization can never become certifiably and completely culturally competent. Cultural competence is a continuum, and as such a person or organization can develop and expand their level of cultural competence. 1. Define cultural competency 2. Understand the three principles of cultural competency 3. Learn the Intercultural Developmental Model and how to use the Model to develop cultural competency in yourself and organizationally 4. Identify and evaluate your cultural competency level 5. Learn strategies to increase cultural competency. Stimulation Scenario Planning Certificate 1 days or 10hrs Cost: $200 Stimulations and Scenarios are effective tools for planning. Building and using stimulations scenarios can help organization s to explore what the future might look like and the likely changes organizations may face. Stimulation Scenario planning is a method for thinking systematically about and understanding the nature and impact of the most uncertain and important driving forces affecting an organization s future. Stimulation Scenario Planning can also increases employee engagement by encouraging knowledge exchange and developing a shared understanding of the central issues important to the organization. 1. Understand the purpose and role of stimulations scenarios in planning and risk management 2. Understand the basic methodology / process in developing stimulations scenarios 3. Learn how to facilitate the stimulation scenario planning process Risk Management Certificate 1 days or 10hrs Cost: $200 Managing organizational risk involves identifying strategies, techniques, and approaches to recognizing and confronting any threat faced by your organization in fulfilling its mission. Risk management may be as uncomplicated as asking and answering three basic questions: What can go wrong? What needs to be in place in order to migrate the impact of a harmful incident/situation? Are there preventive measures we can take to avoid harm from occurring? Risk Management is essential to ensuring organizational effectiveness and sustainability. 1. Understand the components of risk management 2. Learn how to assess organizational risk 3. Learn how to develop a risk management plan

5 Program Location and Schedule The Certified Public Manager Program of Illinois provides training across the state, providing the program in other Illinois locations if there is sufficient interest. CPMPI also offers the program online and via webinar. What is the Certified Public Manager Program of Illinois? The Certified Public Manager Program of Illinois (CPMPI) is a nationally recognized professional development certification program designed specifically for public sector managers. We are unique because CPMPI is one of only 42 programs in the nation selected to provide the CPM program. This innovative training program provides cost-effective, practical, job related instruction that can be used immediately to deal with real work and organizational challenges. Participants receiving training through the Certified Public Manager Program of Illinois Customized Training and Technical Assistance are awarded hours toward a CPM Certification. To obtain a CPM Certification participants must apply to the program and complete the program requirements. To obtain a CPM Certification participants must complete a 300 hour professional development training program. Don t panic! The CPM 300 hours includes hours for prior learning, a Learning Portfolio and a Capstone Project. On average, it takes months to complete the program and obtain your CPM designation. The Certified Public Manager Program of Illinois draws upon the rich resources and long tradition of Public Affairs at University of Illinois at Springfield. UIS excels in public affairs instruction, research, and service delivered through community partnerships that contribute to the social progress, governmental effectiveness, educational excellence, and economic development of the State of Illinois. Give us a call at (217) visit our website: for more information on the CPM Certificate Program and the CPM Certification.