Assessing the effect of banking resource mobilization on financial resource attraction (Case Study: Melli Bank of Anzali)

Save this PDF as:
 WORD  PNG  TXT  JPG

Size: px
Start display at page:

Download "Assessing the effect of banking resource mobilization on financial resource attraction (Case Study: Melli Bank of Anzali)"

Transcription

1 International Research Journal of Applied and Basic Sciences 2013 Available online at ISSN X / Vol, 4 (7): Science Explorer Publications Assessing the effect of banking resource mobilization on financial resource attraction (Case Study: Melli Bank of Anzali) Ahmad Aftabi, Soroush Daneshvar, Amir Karimbakhsh, Roudabeh Shadab and Fatemeh Mortezaei Master Students of Business Management. Islamic Azad University, Rasht, Branch, Iran. Corresponding author ABSTRACT:This study investigated the effect of banking resource mobilization on financial resource attraction at Melli Bank of Anzali. The research has an applied purpose and descriptive survey method. The study population included the Anzali s Melli Bank customers. The sample size was calculated using the tables of Krejcie and Morgan, 384 were randomly selected for sampling. Data collection tool is the questionnaire. Validity of the questionnaire was positive through the professors and experts view. of questionnaire reliability was calculated using Cronbach's alpha coefficient for 82/0. Data were analyzed using descriptive and inferential statistics (Univariate t-test and Friedman rank test). Keywords: banking resources, resource mobilization, Melli Bank INTRODUCTION Financial resource attraction is extremely important in the activities of a bank because success in this area can be a factor for success in other areas. Financial resource attraction for banks and banking system are concerned both external factors and internal factors, so understanding these factors and level of their effectiveness are essential and important for success in this field. In this paper, the factors affecting the banking resource attraction are studied which are influenced by internal and controllable factors of management. Statement of Problem Given that economic development is one of the most important factors in the development and transformation of institutions, therefore, financial institutions and financial entities can be formed to facilitate economic progress and it can be stated that existence of advanced financial institutions and markets with the use of modern methods are directly related to the degree of development of a country. So, more funds attraction and effective competition in the conditions of absorption of resources by the bank are the topics that have always been regarded by credit and financial entities. However, immediately after the removal of the private banks, all banks were run by the government, but more or less have competed with each other to attract more funds. Today, except the competition between public and private banking groups, the creation of new private banks, new credit and financial institutions and as well as expanding the scope of activities are added to reasons and therefore is competing in the financial resources of country's banking system (Razani, 2003). The key element in monetary and banking system is the manner of financial resource mobilization and its allocation and distribution among the various economic sectors and economic activities as well as routes which the amount of money available enters to the economic system and circulates. Given to banking job in mobilizing financial resources and optimized allocation in the economy, the efficient banking system operate in the mobilization and allocation of financial resources in a competitive environment, the reduction of production costs and improvement of production and employment can be observed, otherwise economic growth, and the inefficiency of the banking system in mobilization and allocation resources leads to waste of resources and adding to the economic downturn (Ramzani, 2006 ). Internal factors affecting resources In a general classification, the factors affecting the banking resources can be divided into two categories: external and internal factors. External factors are uncontrollable factors of bank management and

2 factors such as inflation, money supply growth rate, National income, economic growth, GDP growth rates and central bank policy are included. Internal factors can be categorized into service factors, financial factors, relationship and human factors, physical and institutional affiliation factors. Service factors include: variety of banking services the quality of banking services electronic banking services specialized skills of staff Financial factors include: Paid loans the interest rate paid on deposits Bonuses paid to depositors Relationship and human factors: Advertise Bank employee s behavior and how they deal with customers appropriate informing and training to customers proper individual characteristics of employees Physical conditions and factors: location of bank branches Number of bank branches interior and exterior design and beauty of branches Appropriate physical facilities Organizational affiliation Factors : Payment of staff salaries and social security Organization of Social Security and pension benefits paid by the bank Organization of Social Security benefits received by the bank Literature Maghouie nejad (2008) in his study entitled "Factors Affecting the increase in customer deposits in commercial bank branches in the city of Rafsanjan (from customer perspective)," examined the most important factors in the increase in customer deposits from customer perspective, who are worthwhile capitals of the bank, and also concluded that the improvement factors of employees social relationships with customers, appropriate individual features of staff, good amount of interest paid and good services are important. In order to test hypotheses, statistical information was collected through a questionnaire in Tejarat Bank of Rafsanjan in (2008 )and then the relation of each aforementioned factor with an increasing amount of deposits was analyzed using appropriate statistical methods. Therefore, the research method is descriptive- survey. Habibipour (2008), in an article entitled " Factors affecting Banking Resource Mobilization " pointed out that internal factors are more influential than average bank in mobilizing resources. Khezra (2006), in an article entitled "Factors affecting mobilization of financial resources" stated that information technology and communications skills of the staff working in banks and diversification of bank service quality, customer satisfaction, acceptance of indoor environment and locations of branches in modern banking are important tools which are used efficiently to absorb funds. Soteriou and Zenios (2007) offered a framework for patterning of various performance aspects and strategic modeling of commercial banks branches in America. They did a study combining strategic benchmarking with efficiency benchmarking for the first time offered. Young and Jang (2006), studied the long-term profitability of the Bank in Taiwan and concluded that the bank services are considered as the main banking and business interests for the profitability of banks. The most important factor for most bank employees is regarded to increase profitability and gain. Abhiman et al (2009) studied some of the great branches of State Bank of India and concluded factors such as staffing, employee education, environment, location, advertising, government regulations and reducing government intervention are considered factors attracting deposits from the public. In their opinion, most important factor affecting they their investment attraction is manpower.

3 MATERIALS AND METHODS This research is applied and descriptive - survey. population of research is Anzali Melli Bank s customers in Random sampling - is simple. The sample size was determined 384 according to Morgan and Kerjcie. (Given that the population size is almost unlimited, in the above table for the population over 100,000, 384 samples have been proposed.) Questionnaire was used to collect data. Number of items (26) were set based on a Likert five-point. Questionnaire reliability was confirmed by professors and technical experts and its validity was obtained using Cronbach's alpha coefficient 82% of that is an acceptable figure. Data Analysis The first sub-question: To what extent do the service factors effect on banking resource attraction in Melli Bank branches? Table 1 Univariate t-test results regarding the effects of service factors in customers perspective 1 Suitable deposit schemes 74/3 885/0 773/16 000/0 2 Suitable payment plans 91/3 539/0 098/19 000/0 3 Forms of electronic banking services 05/4 106/1 050/20 000/0 4 Appropriate waiting facilities 79/3 012/1 959/14 000/0 5 Speed of services to depositors 97/3 872/0 096/22 000/0 6 The suitability of e-banking services 15/4 119/1 230/23 000/0 7 Professional skills of staff 87/3 836/0 589/19 000/0 Total 92/3 737/26 000/0 The Univariate t-test equals 383 degrees of freedom and a confidence level of 99%. It should be noted that given to the sample size, the critical point of the table equals 326/2 and since t is calculated, it is more than table s t. Service factors are moderately effective in Banking resource attraction of Melli Bank s branches. The second sub-question: To what extent do the financial factors effect on banking resource attraction in Melli Bank branches? Table 2 Univariate t-test results regarding the effects of financial factors in customers perspective 8 Facility rate paid by the customer 85/3 017/1 096/16 000/0 9 The amount paid by the customer convenience 89/3 033/1 110/17 000/0 10 Interest rate paid on deposits 95/3 101/1 939/17 000/0 11 Awards amount paid to depositors loan 34/3 069/1 204/6 000/0 12 Diversity Awards and loan payments to depositors 08/3 097/1 336/2 000/0 13 Numerous awards loan payments to depositors 16/3 025/1 135/3 000/0 Total 54/3 483/13 000/0 The results obtained from table 2 suggest that the results are significant at the 99% confidence level. Financial factors are moderately effective in Banking resource attraction of Melli Bank s branches. The third sub-question: To what extent do the human factors effect on banking resource attraction in Melli Bank branches? Table 3 Univariate t-test results regarding the effects of human factors in customers perspective 14 Advertising bank in Mainstream Media 46/3 157/1 730/7 000/0 15 Prosperity Bank advertising in print media 68/2 059/1 036/6-000/0 16 Bank employee behavior and how to deal with customers 54/4 852/0 581/42 000/0 17 Fairness and non-discrimination in the provision of services 87/3 888/0 258/19 000/0 18 Provide appropriate information and training to customers 64/3 859/0 619/14 000/0 19 Features for individual employees 8/3 954/0 124/16 000/0 Total 66/3 70/24 000/0 According to Table (3) except for item 15, the rest of the items are acceptable and can be generally concluded that human factors are moderately effective in Banking resource attraction of Melli Bank s branches. The fourth sub-question: To what extent do the physical factors effect on banking resource attraction in Melli Bank branches?

4 Table 4 Univariate t-test results regarding the effects of physical factors in customers perspective 20 Location of Branches 93/3 077/1 733/17 000/0 21 Number of branches 57/3 025/1 907/10 000/0 22 Beautiful interior and exterior design and Branches 61/3 033/1 655/11 000/0 23 Physical facilities, bank branches 83/3 981/0 091/16 000/0 Total 73/3 609/18 000/0 According to Table (4), results are significant at 99% confidence level. Physical conditions and factors are moderately effective in Banking resource attraction of Melli Bank s branches. The fifth sub-question: To what extent do the affiliation factors effect on banking resource attraction in Melli Bank branches? Table 5 Univariate t-test results regarding the effects of affiliation factors in customers perspective Question Items s t p 24 Salaries and employee benefits paid by the Social Security 17/3 111/1 169/0 000/0 Corporation Bank 25 Pensions paid by the Social Security Corporation Bank 39/3 112/1 929/0 000/0 26 Organization of Social Security benefits received by the Bank 08/3 062/1 365/0 000/0 Total 21/3 776/0 000/0 The results of Table 5 indicate that observed t is greater than critical values of 1% error. Therefore, organizational affiliation factors are moderately effective in Banking resource attraction of Melli Bank s branches. The main question: what are the factors affecting banking resource attraction of Anzali Melli Bank in terms of priority and importance according customers perspective? Table 6. Friedman test results about ranking factors affecting banking resource attraction of Anzali Melli Bank in terms of priority and importance according customers perspective Component Average Rating: service factors 73/3 Physical factors 25/3 Communication and human factors 3 Financial factors 8/2 Affiliation factors 23/2 According to Friedman test results about ranking factors affecting the banking resource attraction which is presented in Table (6), the most important factor affecting the banking resource attraction is service factors in customers perspective and others are in different levels. The least important factor affecting the banking resource attraction is organizational affiliation in customers perspective. DISCUSSION, CONCLUSIONS AND RECOMMENDATIONS In connection with the first sub-question To what extent do the service factors effect on banking resource attraction in Melli Bank branches? " And based on Table 1 in terms of the resources in the service of Prosperity Bank city of Isfahan transition based on the results in Table 6 it can be concluded that the highest priority in terms of customer service agents are the most important factor in attracting resources, is a service agents. In relation to the question of "To what extent do the financial factors effect on banking resource attraction in Melli Bank branches?" According to findings (Table 2) from the perspective of customers at bank branches, financial resources affect the welfare of the city 's. According to Table 6, we can conclude that from the perspective of customers, financial factors are important in fourth place while the absorption of financial resources is one of the factors to be counted. In connection with the third sub-question " To what extent do the human factors effect on banking resource attraction in Melli Bank branches?" According to the findings in Table 3 in terms of human resources and customer relationship factors in subsidiaries Prosperity Bank city influences. Also on the table (6) can be expressed in terms of human factors and communications with clients and third allocated to the Friedman test. Given to the fourth sub-question " To what extent do the physical factors effect on banking resource attraction in Melli Bank branches?" And based on the findings (Table 4) from the perspective of customers, agents and physical resources at the branch The Bank contributes to the prosperity of the city. Also on the table (6) can be expressed in terms of the physical conditions of the second customer accounted for factors affecting the resources. In regard to the fifth sub-question " To what extent do the affiliation factors effect on banking resource attraction in Melli Bank branches?" According to the findings in Table 5 in terms of organizational affiliation on

5 the resources of customers in bank branches Isfahan has an effect. Based on the findings (Table 6), we can conclude that the affiliation of the lowest priority from the perspective of the client. REFERENCES Hosseini Moghaddam M A feasibility study of electronic banking in the banking system from the perspective of bank managers and expert staff, the professional journal, the Central Bank of Iran. Khezra N Study of Factors affecting mobilization of financial resources. Razani B Assessing and introducing new and effective methods for financial resources attraction in Lorestan Tejarat Banks, Master s thesis, Basic Science Faculty, Islamic Azad university of Khourasgan. Ramazani A Factors Affecting resource mobilization of Golestan Sepah Bank. Master's thesis, Faculty of Humanities and Social Sciences, Mazandaran University ZIAI, Hossein A Minimum pension, tomans, the Information Center of the Welfare and Social Security Ministry. Faraji Y Money, Currency and Banking, second printing, commercial printing and publishing company affiliated to the Institute for Trade Studies and Research. Maghouei nejad H Factors affecting the increase of customer deposits in Tejarat bank branches in Rafsanjan city (from customer perspective). Master's thesis, Faculty of Engineering, Islamic Azad University of Kerman. Venus D, Saffarian M Practical methods of banking service marketing for Iranian banks, Third edition, Tehran, Negah e Danesh publisher. Abhiman D, Subhash C, Ray Ashok N "Labor-use efficiency in Indian banking: A branch - level analysis". Yong - Chin Liu, J, Hua H "Services and the long - term profitability in Taiwans bank's".

Study of the relationship between job satisfaction and service quality: A Case study in Tejarat Bank in Amol, Iran

Study of the relationship between job satisfaction and service quality: A Case study in Tejarat Bank in Amol, Iran European Online Journal of Natural and Social Sciences 2013; www.european-science.com Vol.2, No.3 Special Issue on Accounting and Management. ISSN 1805-3602 Study of the relationship between job satisfaction

More information

The Relationship between Job Involvement, Job Satisfaction and Organizational Productivity (Education Organization of Sistan and Baluchestan)

The Relationship between Job Involvement, Job Satisfaction and Organizational Productivity (Education Organization of Sistan and Baluchestan) International Research Journal of Applied and Basic Sciences 2015 Available online at www.irjabs.com ISSN 2251-838X / Vol, 9 (7): 1127-1131 Science Explorer Publications The Relationship between Job Involvement,

More information

Assessment of Customers' Satisfaction Based on EFQM Model

Assessment of Customers' Satisfaction Based on EFQM Model Assessment of Customers' Satisfaction Based on EFQM Model (Case Study: Mehr Finance & Credits Institution of Semnan Province) Aliakbar aminbeidokhti, Associate Professor, Semnan University Seyed Ali Hosseini,

More information

STUDY OF RELATIONSHIP OF QUALITY OF WORK LIFE (QWL) AND ORGANIZATIONAL COMMITMENT

STUDY OF RELATIONSHIP OF QUALITY OF WORK LIFE (QWL) AND ORGANIZATIONAL COMMITMENT STUDY OF RELATIONSHIP OF QUALITY OF WORK LIFE (QWL) AND ORGANIZATIONAL COMMITMENT Hajieh Rajabi Farjad (Corresponding Author) Student of Public Management, Islamic Azad University, Young Researchers Club,

More information

Strategic Thinking of Managers in the Private Sport Clubs

Strategic Thinking of Managers in the Private Sport Clubs Journal of Industrial Strategic Management Aug. 2016, Vol. 1, No. 2, 27-34 Islamic Azad University, Firoozkooh Branch Strategic Thinking of Managers in the Private Sport Clubs Mohammad Ali Jahandideh PhD

More information

The Relationship between Efficiency and Effectiveness among Staff of Zahedan University of Medical Sciences

The Relationship between Efficiency and Effectiveness among Staff of Zahedan University of Medical Sciences Available online atwww.scholarsresearchlibrary.com Archives of Applied Science Research, 2016, 8 (4):54-59 (http://scholarsresearchlibrary.com/archive.html) ISSN 0975-508X CODEN (USA) AASRC9 The Relationship

More information

Dr. Renu Sharma. Associate Professor, Department of Management, Institute of Innovation in Technology & Management New Delhi.

Dr. Renu Sharma. Associate Professor, Department of Management, Institute of Innovation in Technology & Management New Delhi. The Impact of various of on the Motivation level of employees A comparative study of selected Indian Public and Private sector Banks Dr. Renu Sharma Associate Professor, Department of Management, Institute

More information

Studying the Effective Factors on Failure of Sepehr Benefit Plan of Bank Saderat (Case Study: Bank Saderat in Isfahan Province)

Studying the Effective Factors on Failure of Sepehr Benefit Plan of Bank Saderat (Case Study: Bank Saderat in Isfahan Province) Studying the Effective Factors on Failure of Sepehr Benefit Plan of Bank Saderat (Case Study: Bank Saderat in Isfahan Province) Mohammad Ahmadi 1, Reza Najjari 2, Mohammad Javad Hozoori 3, Ali Deris Salmani

More information

SURVEYING FACTORS INFLUENCING USER S LOYALTY IN PUBLIC LIBRARIESIN TEHRAN (BASED ON CUSTOMER RELATIONSHIP MANAGEMENT (CRM))

SURVEYING FACTORS INFLUENCING USER S LOYALTY IN PUBLIC LIBRARIESIN TEHRAN (BASED ON CUSTOMER RELATIONSHIP MANAGEMENT (CRM)) SURVEYING FACTORS INFLUENCING USER S LOYALTY IN PUBLIC LIBRARIESIN TEHRAN (BASED ON CUSTOMER RELATIONSHIP MANAGEMENT (CRM)) *Mojgan Sheikhlo 1, Faride Rafiee Moghadam 2 and Shokoh Tafreshi 3 1 Department

More information

The Study of Ease of Received Services in the Banking Industry: Causes and Its Consequences Using the Servcon Scale (Ansar Bank Case Study)

The Study of Ease of Received Services in the Banking Industry: Causes and Its Consequences Using the Servcon Scale (Ansar Bank Case Study) International Journal of Basic Sciences & Applied Research. Vol., 3 (SP), 89-94, 2014 Available online at http://www.isicenter.org ISSN 2147-3749 2014 The Study of Ease of Received Services in the Banking

More information

Examining the Effect of Official Automation on Improvement of Mangers Decision Making (Case Study: Bokan Saderat Bank)

Examining the Effect of Official Automation on Improvement of Mangers Decision Making (Case Study: Bokan Saderat Bank) International Research Journal of Applied and Basic Sciences 2016 Available online at www.irjabs.com ISSN 2251-838X / Vol, 10 (6): 709-714 Science Explorer Publications Examining the Effect of Official

More information

Management Science Letters

Management Science Letters Management Science Letters 4 (2014) 1415 1420 Contents lists available at GrowingScience Management Science Letters homepage: www.growingscience.com/msl A study on the effects of marketing communication

More information

The Assessment of the Impact of Related Marketing Tactics on the Customers' Loyalty (Case Study: Mellat Bank, City of Rasht)

The Assessment of the Impact of Related Marketing Tactics on the Customers' Loyalty (Case Study: Mellat Bank, City of Rasht) Technical Journal of Engineering and Applied Sciences Available online at www.tjeas.com 2013 TJEAS Journal-2013-3-24/3590-3594 ISSN 2051-0853 2013 TJEAS The Assessment of the Impact of Related Marketing

More information

A Study of Component Gender in Job Satisfaction of University Lecturers

A Study of Component Gender in Job Satisfaction of University Lecturers Ref: 6.16 Type: Working Paper Stream: Gendered Issues in HRD A Study of Component Gender in Job Satisfaction of University Lecturers Ali Hajiha Islamic Azad University, North Tehran Branch Iran. a_hajiha@iau-tnb.ac.ir

More information

ORGINAL ARTICLE. Yousefi Bahram a, Naghshbandi Salah* b

ORGINAL ARTICLE. Yousefi Bahram a, Naghshbandi Salah* b Journal of Research in Applied sciences. Vol., 1(3): 58-62, 2014 Available online at http://www.jrasjournal.com ISSN 2148-6662 Copyright 2014 ORGINAL ARTICLE Assessment of Staff s Readiness For European

More information

Analysis of Factors Affecting the Adoption and Use of Environmental Management Accounting to Provide a Conceptual Model

Analysis of Factors Affecting the Adoption and Use of Environmental Management Accounting to Provide a Conceptual Model International Journal of Economics and Financial Issues ISSN: 2146-4138 available at http: www.econjournals.com International Journal of Economics and Financial Issues, 2017, 7(3), 555-560. Analysis of

More information

STUDYING PERFORMANCE OF WATER AND WASTEWATER COMPANY USING THE APPROACH OF EFQM EXCELLENCE MODEL IN GUILAN PROVINCE-IRAN

STUDYING PERFORMANCE OF WATER AND WASTEWATER COMPANY USING THE APPROACH OF EFQM EXCELLENCE MODEL IN GUILAN PROVINCE-IRAN www.singaporeanjbem.com STUDYING PERFORMANCE OF WATER AND WASTEWATER COMPANY USING THE APPROACH OF EFQM EXCELLENCE MODEL IN GUILAN PROVINCE-IRAN Seyed Abbas Asadi 1, Shahram Gilaninia * 1 MA OF Executive

More information

Relation between EFQM and Quality of Work Life and Tendency to Change among Faculty Members

Relation between EFQM and Quality of Work Life and Tendency to Change among Faculty Members 2012, TextRoad Publication ISSN 2090-4304 Journal of Basic and Applied Scientific Research www.textroad.com Relation between EFQM and Quality of Work Life and Tendency to Change among Faculty Members (Case

More information

The relationship between spiritual leadership and vertical organizational trust

The relationship between spiritual leadership and vertical organizational trust Journal of Scientific Research and Development 2 (5): 166-171, 2015 Available online at www.jsrad.org ISSN 1115-7569 2015 JSRAD The relationship between spiritual leadership and vertical organizational

More information

LABOR PRODUCTIVITY (SAGACITY IN PRODUCTION & CONSUMPTION)

LABOR PRODUCTIVITY (SAGACITY IN PRODUCTION & CONSUMPTION) LABOR PRODUCTIVITY (SAGACITY IN PRODUCTION & CONSUMPTION) Zahra Ehsanbakhsh Mostahsan 1 - Seyedeh Somaiye Mirzaee 2 1-2 M.A Student of International Business Management, Islamic Azad University of Guilan-Rasht

More information

The Study of the Relationship between Manager s Leadership Styles and Worklife Quality (Case Study : Shahrood Hospital s Staff )

The Study of the Relationship between Manager s Leadership Styles and Worklife Quality (Case Study : Shahrood Hospital s Staff ) The Study of the Relationship between Manager s Leadership Styles and Worklife Quality (Case Study : Shahrood Hospital s Staff ) Golnar Shojaei Baghini Department Of Management, Shahrood Branch, Islamic

More information

ROLE OF ORGANIZATIONAL EXCELLENCE MODEL (EFQM) ON ORGANIZATIONAL PRODUCTIVITY IN ZAHEDAN AZAD UNIVERSITY IRAN

ROLE OF ORGANIZATIONAL EXCELLENCE MODEL (EFQM) ON ORGANIZATIONAL PRODUCTIVITY IN ZAHEDAN AZAD UNIVERSITY IRAN ARICLE ROLE OF ORGANIZAIONAL EXCELLENCE MODEL (EFQM) ON ORGANIZAIONAL PRODUCIVIY IN ZAHEDAN AZAD UNIVERSIY Mohammad Ghasemi, Afshin Hashemzehi 2, Fariba Sharifi Arjmand 3*, Javad Dahmardeh Ghaleno 4, Reza

More information

Relationship between participatory management and teacher s organizational commitment

Relationship between participatory management and teacher s organizational commitment International Research Journal of Applied and Basic Sciences 2013 Available online at www.irjabs.com ISSN 2251-838X / Vol, 4 (2): 471-476 Science Explorer Publications Relationship between participatory

More information

Management Science Letters

Management Science Letters Management Science Letters (1) 66 674 Contents lists available at GrowingScience Management Science Letters homepage: www.growingscience.com/msl A study on effect of world trade organization on Iran's

More information

The Relationship of Empowerment and Job Satisfaction with Productivity of Employees of Education System in Ahwaz

The Relationship of Empowerment and Job Satisfaction with Productivity of Employees of Education System in Ahwaz The Relationship of Empowerment and Job Satisfaction with Productivity of Employees of Education System in Ahwaz Karim Amir Chehrazi Department of Governmental Management College of Human Science, Saveh

More information

A Survey of the Relationship between Market- Orientation and Developing the New Services and Financial Performance of Post Banks of Ilam City

A Survey of the Relationship between Market- Orientation and Developing the New Services and Financial Performance of Post Banks of Ilam City International Research Journal of Applied and Basic Sciences 2013 Available online at www.irjabs.com ISSN 2251-838X / Vol, 6 (1): 58-62 Science Explorer Publications A Survey of the Relationship between

More information

Factors empowering members of rural cooperatives to create jobs and entrepreneurship (Case Study: Ghale no)

Factors empowering members of rural cooperatives to create jobs and entrepreneurship (Case Study: Ghale no) International Research Journal of Applied and Basic Sciences 2015 Available online at www.irjabs.com ISSN 2251-838X / Vol, 9 (8): 1348-1353 Science Explorer Publications Factors empowering members of rural

More information

The study of influence of strategic orientation and marketing capabilities on performance of branches of public banks (case study: Ilam province)

The study of influence of strategic orientation and marketing capabilities on performance of branches of public banks (case study: Ilam province) International Research Journal of Applied and Basic Sciences 2013 Available online at www.irjabs.com ISSN 2251-838X / Vol, 7 (14): 1147-1154 Science Explorer Publications The study of influence of strategic

More information

Investigating the determinants of brand equity using Aaker model (Case Study: products of Automobile Anti-Theft System)

Investigating the determinants of brand equity using Aaker model (Case Study: products of Automobile Anti-Theft System) EUROPEAN ACADEMIC RESEARCH Vol. II, Issue 10/ January 2015 ISSN 2286-4822 www.euacademic.org Impact Factor: 3.1 (UIF) DRJI Value: 5.9 (B+) Investigating the determinants of brand equity using Aaker model

More information

Mir Masoum Sohrabi 1*, Saeed Daghighi 2, Roya Mahmoodi 2

Mir Masoum Sohrabi 1*, Saeed Daghighi 2, Roya Mahmoodi 2 Turkish Journal of Scientific Research. Vol., 3 (2), 31-36, 2016 Available online at http://www.tjsrjournal.com ISSN 2148-5135 2016 The Relationship between Organizational Structure and Work Force Productivity

More information

Abstract: Keywords: Pathology Quality, Maroon Oil, Oil Rich Zones, Iran. Page 1707

Abstract: Keywords: Pathology Quality, Maroon Oil, Oil Rich Zones, Iran.  Page 1707 Pathology Quality Evaluation of In-service Training in Maroon Oil and Gas Producing Company, Ahvaz (One of the Oil Companies of Oil Rich Zones in Southern Iran) Masoumeh Zhaleh Baghbadorani Department

More information

Reza Hosseinian 1, Sanjar Salagegheh 2 and Abdolkhalegh Gholami 1. Azad University, Yasouj, Iran. Kerman, Iran *Author for Correspondence

Reza Hosseinian 1, Sanjar Salagegheh 2 and Abdolkhalegh Gholami 1. Azad University, Yasouj, Iran. Kerman, Iran *Author for Correspondence STUDYING THE EFFECT OF OFFICE AUTOMATION ON MANAGERS AND EMPLOYEES PERFORMANCE OFGRAINS COMPANY AND BUSINESS SERVICES IN KOHGILUEH-VA-BOYERAHMAD, FARS, AND BUSHEHR PROVINCES Reza Hosseinian 1, Sanjar Salagegheh

More information

Received: 4 th Feb-2014 Revised: 28 th Feb-2014 Accepted: 4 th Mar-2014 Research article

Received: 4 th Feb-2014 Revised: 28 th Feb-2014 Accepted: 4 th Mar-2014 Research article Received: 4 th Feb-2014 Revised: 28 th Feb-2014 Accepted: 4 th Mar-2014 Research article STUDY ON FACTORS AFFECTING FARMERS TENDENCY TO ESTABLISH PRODUCTION COOPERATIVES BY FACTOR ANALYSIS IN MAHABAD (WEST

More information

Effect of SMEs Expansion on Handmade Carpet Comparative Advantage. The Case of Isfahan City

Effect of SMEs Expansion on Handmade Carpet Comparative Advantage. The Case of Isfahan City Vol. 3, No.1, January 2013, pp. 290 295 ISSN: 2225-8329 2013 HRMARS www.hrmars.com Effect of SMEs Expansion on Handmade Carpet Comparative Advantage. The Case of Isfahan City Seyed Komail TAYEBI 1 Seyed

More information

International Journal of Advanced and Applied Sciences

International Journal of Advanced and Applied Sciences International Journal of Advanced and Applied Sciences, 3() 06, Pages: 7 75 Contents lists available at Science Gate International Journal of Advanced and Applied Sciences Journal homepage: http://www.science

More information

Mohammad Rashed 1, Seyed Mohammad Noe Pasand Asil 2. World Essays Journal / 3 (2): 81-85, Available online at www. worldessaysj.

Mohammad Rashed 1, Seyed Mohammad Noe Pasand Asil 2. World Essays Journal / 3 (2): 81-85, Available online at www. worldessaysj. World Essays Journal / 3 (2): 81-85, 2015 2015 Available online at www. worldessaysj.com The role of relationship marketing activities and Quality of Relationship on maintain long-term relationship with

More information

Evaluation of Human Resource Development in the experts of learning's disorders in Tehran Province's towns

Evaluation of Human Resource Development in the experts of learning's disorders in Tehran Province's towns Available online at www.pelagiaresearchlibrary.com European Journal of Experimental Biology, 2, 2 (6):2505-25 ISSN: 2248 925 CODEN (USA): EJEBAU Evaluation of Human Resource Development in the experts

More information

EXPLAINING THE RELATIONSHIP BETWEEN LEADERSHIP STYLE AND WORK CONSCIENCE AND ORGANIZATIONAL COMMITMENT AMONG GOLESTAN MELLI BANK STAFF

EXPLAINING THE RELATIONSHIP BETWEEN LEADERSHIP STYLE AND WORK CONSCIENCE AND ORGANIZATIONAL COMMITMENT AMONG GOLESTAN MELLI BANK STAFF EXPLAINING THE RELATIONSHIP BETWEEN LEADERSHIP STYLE AND WORK CONSCIENCE AND ORGANIZATIONAL COMMITMENT AMONG GOLESTAN MELLI BANK STAFF Sanjar Salajegheh 1, *Shabnam Vaziri 1, Seyed Yousef Hajiasghari 2,

More information

Management Science Letters

Management Science Letters Management Science Letters 3 (2013) 2229 2234 Contents lists available at GrowingScience Management Science Letters homepage: www.growingscience.com/msl A study to determine influential factors on product

More information

Analysis of Private Brand Purchase Intention (Case Study: ETKA Chain Stores)

Analysis of Private Brand Purchase Intention (Case Study: ETKA Chain Stores) Analysis of Private Brand Purchase Intention (Case Study: ETKA Chain Stores) Bahareh Ahmadinejad, MSc in Management, Islamic Azad University (IAU), Qazvin Branch, Marketing, Qazvin, Iran, b.ahmadinejad@qiau.ac.ir

More information

A comparative study of effective factors on employed women and men career success in SAPCO Industrial units

A comparative study of effective factors on employed women and men career success in SAPCO Industrial units 2015, TextRoad Publication ISSN: 2090-4274 Journal of Applied Environmental and Biological Sciences www.textroad.com A comparative study of effective factors on employed women and men career success in

More information

INFRASTRUCTURE OF COSTING MODERN SYSTEMS (ACTIVITY-BASED COSTING) IN THE OIL INDUSTRY

INFRASTRUCTURE OF COSTING MODERN SYSTEMS (ACTIVITY-BASED COSTING) IN THE OIL INDUSTRY ISSN: 0976-2876 (Print) ISSN: 2250-0138(Online) INFRASTRUCTURE OF COSTING MODERN SYSTEMS (ACTIVITY-BASED COSTING) IN THE OIL INDUSTRY AKRAM MOBARAKI 1a AND SAEIDEH SARKAMARYAN b a Department of Accounting,

More information

To Study the Impact of Word of Mouth Communication to the Purchase of Home Appliance Products in North Tehran

To Study the Impact of Word of Mouth Communication to the Purchase of Home Appliance Products in North Tehran To Study the Impact of Word of Mouth Communication to the Purchase of Home Appliance Products in North Tehran Alireza Valojerdi Department of Management, Ayatollah Amoli Branch, Islamic Azad University,

More information

The Psychometric Features of Lee and Allen s Organizational Citizenship Behavior Scale (2002)

The Psychometric Features of Lee and Allen s Organizational Citizenship Behavior Scale (2002) The Psychometric Features of Lee and Allen s Organizational Citizenship Behavior Scale (2002) Rasool Davoudi 1, Mina Gadimi 2 1 Department of Administration, Zanjan Branch, Islamic Azad University, Zanjan,

More information

Effect of Customer Relationship Management (CRM) on Marketing Performance, Case Study: Mellat Bank of Khorram-abad County

Effect of Customer Relationship Management (CRM) on Marketing Performance, Case Study: Mellat Bank of Khorram-abad County Available online at http://www.ijashss.com International Journal of Advanced Studies in Humanities and Social Science Volume 1, Issue 12, 2013: 2588-2596 Effect of Customer Relationship Management (CRM)

More information

The Business and Management Review, Volume 6 Number 4 August 2015

The Business and Management Review, Volume 6 Number 4 August 2015 Analyzing the influencing factors in customer s loyalty in state and private banks of Tehran, Iran according to customer relationship management (CRM) methods. Amin Zakerinia ShadanVahabzadeh Islamic Azad

More information

Public Policy to Attract Private Sector Investments; Case study on Development of Small-Scale Generators in Power Industry

Public Policy to Attract Private Sector Investments; Case study on Development of Small-Scale Generators in Power Industry Review of History and Political Science June 2017, Vol. 5, No. 1, pp. 54-60 ISSN: 2333-5718 (Print), 2333-5726 (Online) Copyright The Author(s). All Rights Reserved. Published by American Research Institute

More information

1 Heidar Zeinali, 2 Mohamad Soltanhoseini

1 Heidar Zeinali, 2 Mohamad Soltanhoseini International Journal of Research in Business Studies and Management Volume 2, Issue 6, June 2015, PP 60-65 ISSN 2394-5923 (Print) & ISSN 2394-5931 (Online) The Relationship between Organizational Citizenship

More information

Impact of Supply Chain Management Practices on Competitive Advantage in Manufacturing Companies of Khuzestan Province

Impact of Supply Chain Management Practices on Competitive Advantage in Manufacturing Companies of Khuzestan Province Impact of Supply Chain Management Practices on Competitive Advantage in Manufacturing Companies of Khuzestan Province Moslem Ghatebi Department Of Accounting, Islamic Azad University, Shoushtar Branch,

More information

Assessing the effect of implementation EFQM model in Gachsaran oil and Gas Company

Assessing the effect of implementation EFQM model in Gachsaran oil and Gas Company Assessing the effect of implementation EFQM model in Gachsaran oil and Gas Company Ali askar zamani 1, Ali nejat bakhsh Esfahani 2 1.M.A. Student of Business Management, Naragh Branch, Islamic Azad University,

More information

Research Journal of Recent Sciences E-ISSN Vol. 5(4), 34-38, April (2016)

Research Journal of Recent Sciences E-ISSN Vol. 5(4), 34-38, April (2016) Research Journal of Recent Sciences E-ISSN 2277-2502 Vol. 5(4), 34-38, April (206) Investigating the effect of Corporate Social responsibility, Perceived service quality, and Successful relationship with

More information

Organizational Intelligence effect on entrepreneurship improvement (A case study research)

Organizational Intelligence effect on entrepreneurship improvement (A case study research) Technical Journal of Engineering and Applied Sciences Available online at www.tjeas.com 2013 TJEAS Journal-2013-3-13/1311-1317 ISSN 2051-0853 2013 TJEAS Organizational Intelligence effect on entrepreneurship

More information

A study of the relationship between quality of work life and performance effectiveness of high school teachers' in Shirvan

A study of the relationship between quality of work life and performance effectiveness of high school teachers' in Shirvan A study of the relationship between quality of work life and performance effectiveness of high school teachers' in Shirvan Safura. Taghavi Department of Education and Science of Khuzestan, Khuzestan Branch,

More information

INFORMATION TECHNOLOGY UTILIZATION IN EMPLOYEES EMPOWERMENT (EVIDENCE FROM IRAN)

INFORMATION TECHNOLOGY UTILIZATION IN EMPLOYEES EMPOWERMENT (EVIDENCE FROM IRAN) I J A B E R, Vol. 13, No. 5, (015): 3195-303 INFORMATION TECHNOLOGY UTILIZATION IN EMPLOYEES EMPOWERMENT (EVIDENCE FROM IRAN) Fariz Taheri Kia * and Tahereh Barzegar * Abstract: Today employees are the

More information

Management Science Letters

Management Science Letters Management Science Letters 4 (2014) 101 106 Contents lists available at GrowingScience Management Science Letters homepage: www.growingscience.com/msl The role of foreign direct investment on increasing

More information

Evaluating the Effective Factors in Loyalty of Athletes to Sports Brands in the Archery League Teams

Evaluating the Effective Factors in Loyalty of Athletes to Sports Brands in the Archery League Teams Evaluating the Effective Factors in Loyalty of Athletes to Sports Brands in the Archery League Teams Mohammad Soltanhoseini Assistant Professor, Faculty of Physical Education and Sport Sciences, University

More information

Development of Entrepreneurship in Complementary and Processing Industries in Khouzestan Province, Iran

Development of Entrepreneurship in Complementary and Processing Industries in Khouzestan Province, Iran International Journal of Agricultural Management and Development (IJAMAD) Available online on: www.ijamad.com ISSN: 2159-5852 (Print) ISSN:2159-5860 (Online) Development of Entrepreneurship in Complementary

More information

IDENTIFICATION OF EFFECTIVE FACTORS ON DEVELOPMENT OF ENTREPRENEURSHIP INDIVIDUAL SKILLS OF RURAL WOMEN COOPERATIVES IN FARS PROVINCE

IDENTIFICATION OF EFFECTIVE FACTORS ON DEVELOPMENT OF ENTREPRENEURSHIP INDIVIDUAL SKILLS OF RURAL WOMEN COOPERATIVES IN FARS PROVINCE IDENTIFICATION OF EFFECTIVE FACTORS ON DEVELOPMENT OF ENTREPRENEURSHIP INDIVIDUAL SKILLS OF RURAL WOMEN COOPERATIVES IN FARS PROVINCE Hosseini T., *Lashgarara F. and Farajollah Hosseini S.J. Department

More information

The perception of Agricultural Researchers about the Role of Nanotechnology in Achieving Food Security

The perception of Agricultural Researchers about the Role of Nanotechnology in Achieving Food Security African Journal of Biotechnology Vol. 9(37), pp. 6152-6157, 13 September, 2010 Available online at http://www.academicjournals.org/ajb ISSN 1684 5315 2010 Academic Journals Full Length Research Paper The

More information

The Relationship between Cognitive Empowerment and Efficiency Strengthening Factors of Faculty Members of Zanjan Universities

The Relationship between Cognitive Empowerment and Efficiency Strengthening Factors of Faculty Members of Zanjan Universities International Research Journal of Management Sciences. Vol., 1 (4), 93-97, 2013 Available online at http://www.irjmsjournal.com ISSN 2147-964x 2013 The Relationship between Cognitive Empowerment and Efficiency

More information

The relationship between organizational learning culture and internal service quality in Iran s Ministry of Sports and Youth

The relationship between organizational learning culture and internal service quality in Iran s Ministry of Sports and Youth Available online at www.pelagiaresearchlibrary.com European Journal of Experimental Biology, 2012, 2 (4):1220-1225 ISSN: 2248 9215 CODEN (USA): EJEBAU The relationship between organizational learning culture

More information

Investigating the Impact of Employee s Empowerment on Their Job Satisfaction (Case Study: Tejarat Bank, West Azerbaijan Province, Iran)

Investigating the Impact of Employee s Empowerment on Their Job Satisfaction (Case Study: Tejarat Bank, West Azerbaijan Province, Iran) Investigating the Impact of Employee s Empowerment on Their Job Satisfaction (Case Study: Tejarat Bank, West Azerbaijan Province, Iran) Hasan Sobhani* Department of Management, Master of Human Resource

More information

The Influence of Buying Price, Prestige Sensitivity and Brand Consciousness on Behavior and Buying Decisions of Compulsive Consumers

The Influence of Buying Price, Prestige Sensitivity and Brand Consciousness on Behavior and Buying Decisions of Compulsive Consumers Applied mathematics in Engineering, Management and Technology 2 (5) 2014:128-137 www.amiemt-journal.com The Influence of Buying Price, Prestige Sensitivity and Brand Consciousness on Behavior and Buying

More information

2. LITERATURE REVIEW. Total quality management dimensions in nongovernmental sectors come in table (1) according to quality experts as follow:

2. LITERATURE REVIEW. Total quality management dimensions in nongovernmental sectors come in table (1) according to quality experts as follow: Service Quality Measurement in the Public Sector (Ilam Province Post Office Case Studies) 1 Fariba Azizzadeh, 2 Karam Khalili, 3 Iraj Soltani 1 Department of Management Esfahan, Science and Research Branch,

More information

EVALUATING STRATEGIC THINKING IN MANAGERS OF EXECUTIVE ORGANIZATIONS, GUILAN

EVALUATING STRATEGIC THINKING IN MANAGERS OF EXECUTIVE ORGANIZATIONS, GUILAN EVALUATING STRATEGIC THINKING IN MANAGERS OF EXECUTIVE ORGANIZATIONS, GUILAN Sedigheh shadfard 1 *, Reza Nazari 1, Zainab Gholizadeh 1 1*. M.A. of State Management, Islamic Azad University, Rasht Branch,

More information

Corresponding Author

Corresponding Author International Research Journal of Applied and Basic Sciences 2013 Available online at www.irjabs.com ISSN 2251-838X / Vol, 5 (11): 1394-1398 Science Explorer Publications Study of relationship between

More information

RJSS. Management Information Systems and Decision-making Process of Managers in Youth and Sport organization, West Azerbaijan Province, Iran

RJSS. Management Information Systems and Decision-making Process of Managers in Youth and Sport organization, West Azerbaijan Province, Iran Management Information Systems and Decision-making Process of Managers in Youth and Sport organization, West Azerbaijan Province, Iran RJSS RESEARCH JOURNAL OF Vol 4 (1): 28-33 http://www.rjssjournal.com

More information

The relationship between social capital and organizational citizenship behavior in universities

The relationship between social capital and organizational citizenship behavior in universities The relationship between social capital and organizational citizenship behavior in universities Sanaz Abdollahi Department of Management, Rafsanjan Branch, Islamic Azad University, Rafsanjan, Iran Mohammadbagher

More information

Structural - Cultural Factors of Private Banks Success in providing e-banking Services

Structural - Cultural Factors of Private Banks Success in providing e-banking Services Structural - Cultural Factors of Private Banks Success in providing e-banking Services Ali Reza Sargolzaie, Reza Siavashi 2, Roohollah Bahmaei 3 1 Department of management, Islamic Azad University, Zahedan

More information

Analyzing the Process of New Customer Attraction through Relation Oriented Marketing System

Analyzing the Process of New Customer Attraction through Relation Oriented Marketing System J. Basic. Appl. Sci. Res., 2(6)5494-5499, 2012 2012, TextRoad Publication ISSN 2090-4304 Journal of Basic and Applied Scientific Research www.textroad.com Analyzing the Process of New Attraction through

More information

American Journal of Engineering Research (AJER) 2014

American Journal of Engineering Research (AJER) 2014 American Journal of Engineering Research (AJER) 14 American Journal of Engineering Research (AJER) e-issn : 23-0847 p-issn : 23-0936 Volume-03, Issue-05, pp-80-85 www.ajer.org Research Paper Open Access

More information

Determining the Critical Success Factors in Construction Projects: AHP Approach

Determining the Critical Success Factors in Construction Projects: AHP Approach Determining the Critical Success Factors in Construction Projects: AHP Approach Afshin Pakseresht 9, Dr. Gholamreza Asgari 30 Corresponding Author: Department of Master of executive management, Electronic

More information

The role of citizen participation in sustainable development of urban areas (case study: Qaemshahr city)

The role of citizen participation in sustainable development of urban areas (case study: Qaemshahr city) International Research Journal of Applied and Basic Sciences 2013 Available online at www.irjabs.com ISSN 2251-838X / Vol, 6 (7): 910-916 Science Explorer Publications The role of citizen participation

More information

Studying the Impact of Talent Management on Performance of Staffs

Studying the Impact of Talent Management on Performance of Staffs International Academic Institute for Science and Technology International Academic Journal of Economics Vol. 2, No. 11, 2015, pp. 50-59. ISSN 2454-2474 International Academic Journal of Economics www.iaiest.com

More information

Identification and Prioritization of the Driving Factors of Labor Productivity in the Melli Bank: Iranian Scenario. Abstract. 1.

Identification and Prioritization of the Driving Factors of Labor Productivity in the Melli Bank: Iranian Scenario. Abstract. 1. Mostafa Bahrami, Mahdi Salehi, Mohsen Akbarzadeh, Alireza Morsali / Journal of Industrial Distribution & Business 4-1 (2013) 5-10 5 Print ISSN: 2233-4165 / Online ISSN: 2233-5382 doi: http://dx.doi.org/10.13106/jidb.2013.vol4.no1.5

More information

On the Relationship between Organizational Trust and Change and the Mediating Role of the Commitment to Change in Sanandaj Insurance Companies

On the Relationship between Organizational Trust and Change and the Mediating Role of the Commitment to Change in Sanandaj Insurance Companies On the Relationship between Organizational Trust and Change and the Mediating Role of the Commitment to Change in Sanandaj Insurance Companies Doi:10.5901/mjss.2015.v6n6s6p252 Abstract Heidar Golisyvanani

More information

Check of experiential marketing effect on loyalty buyers than company's brand (Case Study Milk and dairy Company Bistoon, in the city of Kermanshah)

Check of experiential marketing effect on loyalty buyers than company's brand (Case Study Milk and dairy Company Bistoon, in the city of Kermanshah) Check of experiential effect on loyalty buyers than company's brand (Case Study Milk and dairy Company Bistoon, in the city of Kermanshah) Sadegh Azadi Department of Management. Payame Noor University,

More information

Barriers to international supply chain management in Iranian flower industry

Barriers to international supply chain management in Iranian flower industry Management Science Letters 5 (2015) 363 368 Contents lists available at GrowingScience Management Science Letters homepage: www.growingscience.com/msl Barriers to international supply chain management

More information

Design and Implementation of Balance Scorecard System in Iran's Gas and Oil Industries (A Case Study in Butan Gas Company in Ahvaz)

Design and Implementation of Balance Scorecard System in Iran's Gas and Oil Industries (A Case Study in Butan Gas Company in Ahvaz) J. Basic. Appl. Sci. Res., 3(3)918-923, 2013 2013, TextRoad Publication ISSN 2090-4304 Journal of Basic and Applied Scientific Research www.textroad.com Design and Implementation of Balance Scorecard System

More information

Investigating the Relation Between Organizational Culture and Excellence Performance Based on EFQM Model in SMEs

Investigating the Relation Between Organizational Culture and Excellence Performance Based on EFQM Model in SMEs Research Journal of Applied Sciences, Engineering and Technology 5(14): 3684-3691, 2013 ISSN: 2040-7459; e-issn: 2040-7467 Maxwell Scientific Organization, 2013 Submitted: June 28, 2012 Accepted: August

More information

The Effect of Social Media Marketing on Customers Brand Loyalty

The Effect of Social Media Marketing on Customers Brand Loyalty The Effect of Social Media Marketing on Customers Brand Loyalty Amir Mehrabi M.Sc. Student, Department of Management, Islamic Azad University, Mobarakeh Branch, Isfahan, Iran Email: mehrabi.001@gmail.com

More information

Comparative Study of Relationship Marketing In Public and Private Banks

Comparative Study of Relationship Marketing In Public and Private Banks Comparative Study of Relationship Marketing In Public and Private Banks Shahram Gilaninia (Corresponding Author) Department of Business Management, Science and Research Branch, Islamic Azad University,

More information

International Review of Management and Marketing ISSN: available at http:

International Review of Management and Marketing ISSN: available at http: International Review of Management and Marketing ISSN: 2146-4405 available at http: www.econjournals.com International Review of Management and Marketing, 2017, 7(3), 206-212. Analysis on Economic s Affecting

More information

ORGANIZATIONAL COMMITMENT AMONG PHYSICAL EDUCATION ABSTRACT

ORGANIZATIONAL COMMITMENT AMONG PHYSICAL EDUCATION ABSTRACT THE RELATIONSHIP BETWEEN INTRINSIC MOTIVATION AND ORGANIZATIONAL COMMITMENT AMONG PHYSICAL EDUCATION TEACHERS OF SANANDAJ CITY AKRAM ABBAS ZADEH 1, JALIL MORADI* 2 AND KOROSH VEISI 2 1 Department of Physical

More information

The Influence of Price Offers for Procurement of Goods and Services on the Quality of Road Constructions

The Influence of Price Offers for Procurement of Goods and Services on the Quality of Road Constructions ISSN (e): 2250 3005 Volume, 07 Issue, 05 May 2017 International Journal of Computational Engineering Research (IJCER) The Influence of Price Offers for Procurement of Goods and Services on the Quality

More information

Driving Factors Affecting Job Satisfaction of the Personnel of Tehran Education Organization, Tehran 2 nd District

Driving Factors Affecting Job Satisfaction of the Personnel of Tehran Education Organization, Tehran 2 nd District Australian Journal of Basic and Applied Sciences, 5(10): 685-690, 2011 ISSN 1991-8178 Driving Factors Affecting Job Satisfaction of the Personnel of Tehran Education Organization, Tehran 2 nd District

More information

The role of sport marketing mix elements (4P) for turnout of the medical sport goods

The role of sport marketing mix elements (4P) for turnout of the medical sport goods EUROPEAN ACADEMIC RESEARCH Vol. IV, Issue 5/ August 2016 ISSN 2286-4822 www.euacademic.org Impact Factor: 3.4546 (UIF) DRJI Value: 5.9 (B+) The role of sport marketing mix elements (4P) for turnout of

More information

Impact of Leadership Development on Employees' Performance

Impact of Leadership Development on Employees' Performance International Journal of Business, Humanities and Technology Vol. 2 No. 5; August 2012 Impact of Leadership Development on Employees' Performance (Case Study: Employees of Customs Headquarters) Dr. Javad

More information

Does Marketing Mix Have Effect on Consumers Behavior of Dairy Products?

Does Marketing Mix Have Effect on Consumers Behavior of Dairy Products? 2012, TextRoad Publication ISSN 2090-4304 Journal of Basic and Applied Scientific Research www.textroad.com Does Marketing Mix Have Effect on Consumers Behavior of Dairy Products? Zoleykha Manafzadeh a,

More information

THE RELATIONSHIP BETWEEN CUSTOMER SATISFACTION AND LOYALTY TOWARD SPORT BRAND IN URMIA

THE RELATIONSHIP BETWEEN CUSTOMER SATISFACTION AND LOYALTY TOWARD SPORT BRAND IN URMIA THE RELATIONSHIP BETWEEN CUSTOMER SATISFACTION AND LOYALTY TOWARD SPORT BRAND IN URMIA *Nouri Nagadeh Hadi and Najafzadeh Muhammad Rahim Department of Physical Education, Sport Management M.A, Tabriz Branch,

More information

J. Basic. Appl. Sci. Res., 3(1) , , TextRoad Publication

J. Basic. Appl. Sci. Res., 3(1) , , TextRoad Publication J. Basic. Appl. Sci. Res., (1)289-296, 201 201, TextRoad Publication ISSN 2090-404 Journal of Basic and Applied Scientific Research www.textroad.com Investigation of the Managers Skills Effects on Three

More information

Factors Influencing Satisfaction and Loyalty of Dana Insurance Customers (Case Study-Complementary Health Insurance)

Factors Influencing Satisfaction and Loyalty of Dana Insurance Customers (Case Study-Complementary Health Insurance) International Journal of Basic Sciences & Applied Research. Vol., 3 (SP), 3-37, 014 Available online at http://www.isicenter.org ISSN 147-3749 014 Factors Influencing Satisfaction and Loyalty of Dana Insurance

More information

SERVICE QUALITY OF PUBLIC AND PRIVATE SECTOR BANKS IN TIRUNELVELI DISTRICT

SERVICE QUALITY OF PUBLIC AND PRIVATE SECTOR BANKS IN TIRUNELVELI DISTRICT Management SERVICE QUALITY OF PUBLIC AND PRIVATE SECTOR BANKS IN TIRUNELVELI DISTRICT Dr. C. Eugine Franco *1, G. Bright Jowerts 2 *1 Associate Professor, PG & Research Department of Commerce, St. Xavier

More information

Perceived Organizational Support and Organizational Citizenship Behavior

Perceived Organizational Support and Organizational Citizenship Behavior Perceived Organizational Support and Organizational Citizenship Behavior Maryam Jafari Jebeli 1 and Akbar Etebarian 2 1, 2.Department of Public Administration, Isfahan (Khorasgan) Branch, Islamic Azad

More information

Service Quality, Customer Satisfaction and Customer Loyalty in RAJA Rail Transportation Company

Service Quality, Customer Satisfaction and Customer Loyalty in RAJA Rail Transportation Company International Research Journal of Applied and Basic Sciences 2013 Available online at www.irjabs.com ISSN 2251-838X / Vol, 4 (12): 4248-4253 Science Explorer Publications Service Quality, Customer Satisfaction

More information

Factors Affecting Job Motivation from the Viewpoints of Staff and Managers in Semnan Welfare Organization

Factors Affecting Job Motivation from the Viewpoints of Staff and Managers in Semnan Welfare Organization Iranian Rehabilitation Journal, Vol., Issue, Spring 25 Original Article Factors Affecting Job Motivation from the Viewpoints of Staff and Managers in Semnan Welfare Organization Nafiseh Alebouyeh; Roshanak

More information

Customer Satisfaction: A Comparative Study of Public and Private Sector Banks in Bangladesh

Customer Satisfaction: A Comparative Study of Public and Private Sector Banks in Bangladesh IOSR Journal of Business and Management (IOSR-JBM) e-issn: 2278-487X, p-issn: 2319-7668. Volume 20, Issue 1. Ver. I (January. 2018), PP 15-21 www.iosrjournals.org Customer Satisfaction: A Comparative Study

More information

The Effect of Transformational Leadership on Employees Self-efficacy

The Effect of Transformational Leadership on Employees Self-efficacy International Research Journal of Applied and Basic Sciences 2015 Available online at www.irjabs.com ISSN 2251-838X / Vol, 9 (8): 1328-1339 Science Explorer Publications The Effect of Transformational

More information

Perceptional Errors: Personality and Moderating Role of Age and Gender in Stock Exchanges

Perceptional Errors: Personality and Moderating Role of Age and Gender in Stock Exchanges IOSR Journal of Business and Management (IOSR-JBM) e-issn: 2278-487X, p-issn: 2319-7668. Volume 16, Issue 4. Ver. V (Apr. 2014), PP 77-81 Perceptional Errors: Personality and Moderating Role of and Gender

More information

Keywords: Emotional Intelligence, Organizational Commitment, Management, Staff

Keywords: Emotional Intelligence, Organizational Commitment, Management, Staff THE RELATIONSHIP BETWEEN EMOTIONAL INTELLIGENCE AND ORGANIZATIONAL COMMITMENT AMONG STAFFS WORKING IN THE DEPARTMENT OF EDUCATION IN KOHGILUYE AND BOYER AHMAD PROVINCE *Habiballah Majidian and Khosro Nazari

More information