Leadership Judgement. Introducing: What is it? Why is it important? How do you measure it? How do you assess it? How do you improve it?
|
|
- Kerry Armstrong
- 6 years ago
- Views:
Transcription
1 Leadership Judgement What is it? Why is it important? How do you measure it? How do you assess it? How do you improve it? Introducing: The Leadership Judgement Indicator The Leadership Judgement Assessor Coach on the Desktop A suite of tools to assess and improve leadership effectiveness from finding leaders, developing talent
2 What is Leadership Judgement? Good leadership involves getting things done with and through others. This means giving clear direction on some occasions and empowering and consulting staff on others, to get things done in the most effective and efficient manner. Leadership Judgement is a key differentiator of more effective leaders. These leaders and managers know when to be Directive and when to involve others in a decision. They know whether a situation needs a task-orientation or if it creates an opportunity to engage and develop members of their team. They use the full range of decision making styles - Directive, Consultative, Consensual & Delegative - page 3 shows the full Decision Making Styles Model used by these Leadership Judgement instruments. However, we ve all experienced leaders who are constantly too controlling, or who find taking decisions without involving everyone difficult. Most of us have a preferred style that we use more frequently than others. But this is like using a hammer for all DIY tasks: we won t get great results without using the right tool for the job. Leadership Judgement can be seen as a form of social intelligence which allows the leader to analyse decision making situations and determine the best way of engaging with their reporting colleagues. For example, if a situation calls for Directive leadership, will the participant understand that to use a Consensual approach would be inappropriate on this occasion? Will they also be able to establish the relative merit of the Consultative and Delegative approaches? Leadership Judgement is not a fixed state it is open to change and development. It develops through observing others, holding positions of leadership and developmental experiences, such as executive coaching and using these tools. Leadership Judgement from bfpeople Page 2 of 10
3 Decision making styles Formula 4 Leadership Ltd Leadership Judgement from bfpeople Page 3 of 10
4 Why is it important? It has never been more important to have good leadership decision making at the heart of any business. It is well documented that people leave managers, not organizations that poor leadership and a lack of engagement is a major factor in good staff seeking new jobs. If you re recruiting leaders, then having a good understanding of a candidate s likely leadership style is invaluable and can ensure you don t make costly mistakes. Helping Leaders to use an appropriate range of decision making styles is a vital step in developing leadership capability and in building effective teams. Each of the styles has its place. Good leadership decision making empowers and retains staff, gets things done quickly and makes a positive difference to all organizations. Emergency situations call for a Directive approach, and a more consensual style is required when a broad range of views are required, or when the team has as much knowledge as the leader. Consultative leadership generates ideas and information as well as building trust, knowledge and understanding, while a Delegative approach can boost morale and motivation, empowering capable individuals. However, overuse, or inappropriate use, of any of the styles can create difficulties. Loss of confidence and self-esteem; low morale and disengagement; low productivity and excessive wasting of time in meetings; loss of control and increased stress are just some of the potential outcomes from poor leadership decision making. These tools assess, measure and develop a leader s ability to analyse situations and choose the most appropriate style to use in each situation. The outputs help recruiting and line managers, coaches and participants to appreciate the impact of the way they engage (or don t engage) with staff. They can inform recruitment decision making and play a key role in developing leadership ability. Leadership Judgement from bfpeople Page 4 of 10
5 Leadership Judgement Indicator A flu epidemic has reduced available personnel by 15% and the Department is behind schedule. To get things back on track, work needs to be reallocated within the Department. You are one of six managers within the Department and, as your line manager is also a flu victim, you have been assigned temporary leadership over the situation. The question is, how do you engage with your team, and fellow managers, to resolve the situation? The LJI is an online Situational Judgement Test, consisting of a number of scenarios similar to the one above. Each scenario places the participant in the role of leader and offers four potential courses of action the leader could take. The participant is asked to rate the appropriateness of each option. Uniquely, the LJI assesses both the participant s preferred leadership style and their judgement in choosing the most appropriate course of action based on the information provided in the scenarios. The LJI is suitable for use with any new or existing manager or leader and has been used from junior management to Chief Executive positions. Fig. 1: LJI Graphical Report A selection of narrative and graphical reports available illustrate the preferred leadership styles (Directive, Consultative, Consensual and Delegative) demonstrated by the participant. They also indicate their Leadership Judgement from bfpeople Page 5 of 10
6 accuracy in assessing the most appropriate course of action in each of the scenarios, compared to an appropriate comparison group. Part of a Graphical Report is shown above, while the narrative reports offer more detailed information about how the participant s preferences will impact on their judgement and help in planning an effective development programme. The LJI is completed online and is used in recruitment, development and coaching situations to give a snapshot of an individual s likely leadership style and can be used in conjunction with the Coach on the Desktop to develop leadership decision making skills. It is very powerful when used alongside personality questionnaires to gain a clear insight into potential behaviour and style. In addition to the original version, the LJI is now available in several specialist versions: Global Leadership Indicator - for senior leaders in multinational organisations where English is the principal language used Sales Leadership Indicator suitable for all industry sectors, this questionnaire uses solely sales-oriented scenarios and is perfect for use in recruiting and developing sales leaders. Local Government Edition - developed specifically for leaders in UK local government this unique version uses a wholly public sector comparison group Education Edition- developed for use with Head Teachers, school Principals and Heads of Department. The LJI is a tried and tested psychometric test and requires Level A training for use for selection. Qualified bfpeople consultants can administer all participants and provide the full range of reports as well as personal feedback and reporting. Leadership Judgement from bfpeople Page 6 of 10
7 Leadership Judgement Assessor The Leadership Judgement Assessor (LJA) is a presentation-interview instrument that explores a participant s leadership judgement through dynamic assessment. It provides candidates with a pre-interview process for designing a presentation about their past leadership decision making. Whereas the Leadership Judgement Indicator provides information based on an individual s response to a set of fixed scenarios, the LJA draws on the participant s own leadership decision making experience. It gives the assessor material for a detailed interview on the participant s responses and evidence of leadership behaviour. The LJA is unique in that the participant receives feedback as they are being assessed. The system asks the participant for specific examples of when they have been Directive, Consultative, Consensual and Delegative. The LJA gives feedback on whether the style used was the most appropriate. The participant can then adapt their thinking as they progress and describe at interview at how their thinking evolved. The LJA keeps a record of their responses and feeds these back to the participant so they can prepare for a presentation; the output also provides the assessor with evidence to explore at the interview. Our experience of using the LJA shows that participants, whether being assessed for recruitment or development, enjoy the interactive nature of this exercise. For the assessor, it provides real evidence of a leader s style and thinking process something rarely gleaned from a traditional interview. The LJA is available to HR professionals and line managers who interview people to determine their leadership qualities. There are no formal qualifications required for its use but the user must have access to the LJA User Guide. Telephone supervision of its use by a bfpeople consultant is recommended. Leadership Judgement from bfpeople Page 7 of 10
8 Coach on the Desktop Based on the same decision making model as the LJI and LJA, the Coach on the Desktop (CotD) is a unique on-line development tool, accessible 24 hours a day. It uses a Decision Tree process of asking pertinent, nondirective questions about real-life leadership situations to make recommendations about the best way to engage with reporting staff. Each time it is used, CotD uses a maximum of 10 questions to help analyse any leadership decision 5 about the task and 5 about the people concerned before recommending a leadership style based on sound leadership theory. Fig.2: Page from CotD It doesn t take away the participant s freedom to make their own decision, nor reduce their personal responsibility for the outcomes, however it challenges existing thinking about the right way to work with, and through, colleagues and, crucially, provides a platform to understand how a range of leadership approaches can be used in different situations. Participants receive an agreed number of uses of the system. Each time the CotD is used a report is generated that describes the manager s thinking. This can be shared with others, so bringing greater transparency to Leadership Judgement from bfpeople Page 8 of 10
9 leadership decision making. These are also invaluable for internal and external coaches who are able to collect objective information about their client s thinking processes and leadership activity in between coaching sessions. Moreover, the software keeps a history of the manager s responses and the outcomes reached over every decision they make. This provides a wealth of information about their approach towards reporting staff, providing clear evidence for ongoing analysis and assessment. CotD can be used as a stand-alone product: it is helpful for anyone who has people management responsibility and is keen to improve their effectiveness as a leader. It is used by executive coaches to support development and change with clients and it is used by organizations seeking to enhance leadership and communication. A good understanding of the Formula 4 Leadership Decision Styles model is required and training is recommended in its use for coaches and employers. bfpeople can facilitate this training and the use of the system. Leadership Judgement from bfpeople Page 9 of 10
10 About bfpeople bfpeople helps you ensure you have the right people doing the right things in the right jobs. We design and deliver Recruitment, Assessment & Development projects for employers of all sizes, in all industries and in locations ranging from Sheffield to Shanghai. Our work encompasses: Executive search and recruitment individual leadership assessments assessment centre design & delivery online psychometrics & coaching executive coaching career transition See our introduction video on Vimeo by clicking here. bfpeople works with boards, teams & individuals, transferring knowledge and skills to clients where possible and building capacity in all cases. We have access to a vast range of personality questionnaires, psychometric tests and assessment exercises from all leading publishers. We also write effective bespoke materials. Make sure you have the right people doing the right things in the right jobs: call John Hamilton on to discuss how bfpeople can help you. finding leaders, developing talent hello@bfpeople.com bfpeople.com Suite 3012 Mile End Mill, Abbey Mill Business Centre, Paisley, PA1 1JS 16 Jubilee Parkway, Jubilee Business Park, Derby, DE21 4BJ Leadership Judgement from bfpeople Page 10 of 10
Introduction. Products and Services
List 2018 Introduction Psysoft is an occupational psychology consultancy providing services to clients throughout the UK to support their selection and people development projects. We specialise in running
More informationTalent & organisational development. Enabling people, leaders, teams and organisations to perform at their best. Talent & organisational development
1 Talent & organisational development Enabling people, leaders, teams and organisations to perform at their best. 2 The difference in behaviour in our leadership team is astonishing and the quality of
More informationThe Boardroom DEVELOPING SALES LEADERS.
Developing Sales Leaders The Boardroom are a best practice sales and sales leadership Assessment and Development Programme, providing high value client-centric solutions to companies from all sectors across
More informationjcaglobal.com HELPING YOU TO BECOME AN EXPERT IN EMOTIONAL INTELLIGENCE Emotional Intelligence in Business
jcaglobal.com HELPING YOU TO BECOME AN EXPERT IN EMOTIONAL INTELLIGENCE Emotional Intelligence in Business CONTENTS About JCA Global Accreditation Pathway Emotional Intelligence Profile Team EIP Leadership
More informationASSESSMENT & DEVELOPMENT CENTRE. Increasing Productivity Retaining Talent Addressing Needs Recognising Potential Ensuring Fit
Research demonstrates that that there is no substitute for objectively observing and systematically measuring how people actually perform "on the ground". A well designed Assessment Centre is the most
More informationTransforming Talent Assessment Globally
Talent Assessment Transforming Talent Assessment Globally We enable organisations to identify potential, accelerate performance and achieve results. Psychometric guru Professor Peter Saville broke industry
More informationDriving individual engagement. How to revolutionise the way you motivate and engage your employees
Driving individual engagement How to revolutionise the way you motivate and engage your employees Focus on the individual Creating a team of individuals who possess the right mix of job capabilities and
More informationLeadership without limits
Leadership without limits Work is changing. Leaders must too. The challenge The world of work is changing fast globalisation, evolving technology, a new generation of employees. New styles of work are
More informationLEADER. Develop remarkable leaders who deliver amazing results
LEADER Develop remarkable leaders who deliver amazing results LEADER Develop remarkable leaders who deliver amazing results by Antoinette Oglethorpe the leader system 3 Here s the bottom line: companies
More informationPCEF guidance notes. Area E Leadership and management
PCEF guidance notes Area E Leadership and management Unit PC9 Recruit and develop people This unit relates to the role of recruiting and developing people. You are expected to play a part both in analysing
More informationPutting Your People First
Putting Your People First Cake People Development Coaching, Mentoring, Leadership, Management and Consultancy t +44 (0)1603 733006 t +44 (0)203 40 992 88 e slice@cakepd.co.uk w cakepd.co.uk Developing
More informationworking hours full time is 35 hours a week. You ll agree your working pattern with your manager.
resourcing manager reporting to head of learning, talent and resourcing direct reports resourcing partners working hours full time is 35 hours a week. You ll agree your working pattern with your manager.
More informationCBI SKILLS FRAMEWORK. Interpersonal The ability to interact with others positively and constructively to support completion of work
CBI SKILLS FRAMEWORK Managing & leading others The ability to manage and lead others collaboratively, inclusively and inspirationally to create a high-performance culture within the CBI Planning & organisation
More informationDelivering leadership without limits. Leadership without limits 1
Delivering leadership without limits Leadership without limits 1 It takes dedication and focus to become a great leader they don t come ready made. But leaders can grow from any level of a business, and
More informationTRAINING NEEDS ANALYSIS
TRAINING NEEDS ANALYSIS A one-day workshop How are training needs currently identified in your organisation? How effective is your current approach? Could it be improved? Good training needs analysis is
More informationPage 1. Reddico Manifesto. Reddico, Moat Farm Oast, Five Oak Green, Tonbridge, Kent TN12 6RR
Page 1 Reddico Manifesto 2018 Page 2 Part 4: How we ll run the business the framework The key parts to Reddico s business framework, which we hope will enable people to work at their best are: 1. Openness
More informationUK Reporting Solutions
Reporting Solutions identity produces a number of report formats to meet recruitment and development needs. Our advanced software turns the raw data from the profile into focused information to support
More informationOperations/ Departmental Manager Apprenticeship. Assessment Plan
Operations/ Departmental Manager Apprenticeship Assessment Plan Contents Introduction 1. Summary of Assessment 2. Assessment Overview 3. On-programme Assessment 4. Assessment Gateway 5. End Point Assessment
More informationThe Corndel Level 5 Diploma in Leadership and Management
The Corndel Level 5 Diploma in Leadership and Management An introductory guide for prospective participants The Corndel Level 5 Leadership and Management Diploma is a career-focussed business education
More informationRECRUITMENT.
www.tbsminingsolutions.com RECRUITMENT ABOUT US TBS Mining Solutions Pty Ltd is a unique global service provider in the mining industry. Our globally experienced personnel are dedicated to ensuring our
More informationTEAM LEADER LEVEL 3 TALENT DEVELOPMENT PROGRAMME
TEAM LEADER LEVEL 3 TALENT DEVELOPMENT PROGRAMME DEVELOPING YOUR TALENT At 3aaa Apprenticeships we have developed our unique management talent development programme to allow you to develop management talent
More informationLevel 4 Award in Leadership and Management Candidate and Assessment Pack
Level 4 Award in Leadership and Management Candidate and Assessment Pack 2012/13 Clive Betts Centre Co-ordinator Page 1 Introduction to the ILM Level 4 Award in Leadership and Management The ILM Level
More informationCoaching and Mentoring
Coaching and Mentoring Staff Development Human Resources Benefits of Coaching and Mentoring The University of Huddersfield has experienced significant change in recent years; a trend which will continue
More informationOMNI s Learning & Development Practice Professional Development Series
OMNI s Learning & Development Practice Professional Development Series Successful organizations recognize the need to continue investing in their people. OMNI s curriculum delivers practical insights,
More informationJOB DESCRIPTION. Part time Children & Families Manager. 30 hours per week 44 weeks per annum. Senior Playleader, Therapists and Volunteers
JOB DESCRIPTION First Step is committed to working with children, parents, staff, volunteers and the community to safeguard and promote the welfare of children and vulnerable adults. We have a duty to
More informationTo meet today s biggest business challenges, coaching is an essential leadership tool.
ACTP Accredited Coach Training Program International Coach Federation The Professional Leadership Coach Training Programme: Executive Summary To meet today s biggest business challenges, coaching is an
More informationAon s Assessment Solutions. Empower results with our Talent, Rewards & Performance expertise
Aon s Assessment Solutions Empower results with our Talent, Rewards & Performance expertise An organization that strives to be elite requires an extraordinary workforce. This means hiring the right candidates,
More informationDEAF DIRECT: Performance Management Policy: April Performance Management Policy
Performance Management Policy 1 Contents Introduction Aims of the Performance Management Process Benefits of the Performance Management Process Key Principles of the Process Job Descriptions Planning Performance
More informationThe SDI Beyond Behaviour
The SDI Beyond Behaviour The Strength Deployment Inventory allows you to: Accelerate team building, development and performance Build effective and rewarding relationships with others Understand the motivations
More informationHighways England People Strategy
Highways England People Strategy 1. Accountable Leadership 2. Capable Employees We require positive, proactive and engaging leadership to be demonstrated at all levels of the organisation, through all
More informationCGMA Competency Framework
CGMA Competency Framework Leadership skills CGMA Competency Framework 1 Leadership skills : This requires a basic understanding of the business structures, operations and financial performance, and includes
More informationNot Protectively Marked. Scottish Ambulance Service December 2011
Scottish Ambulance Service December 2011 Board Meeting For Noting Item No 3e Executive Sponsor: Director of Human Resources and Organisational Development Lead Officer: Version: 1 1 BACKGROUND The following
More informationOMNI s Learning Development & Practice
OMNI s Learning Development & Practice Professional Development Series Successful organizations recognize the need to continue investing in their people. OMNI s curriculum delivers practical insights,
More informationApprenticeship Standard for Level 3
Including Dot Native & Google Analytics The Level 3 Apprenticeship is an exciting new role for those wanting work in the creative industries Bespoke Content Our Junior Content producer standard includes
More informationModern Apprenticeships in Business & Administration
What will I be doing? Administrators deal with the essential day-to-day tasks that enable the Parliament to function. There are about 100 administrator roles at Holyrood and these jobs are crucial to the
More informationBecome A Change Champion
Become A Change Champion By Mark Williams Head Of Training MTD Training Web: www.mtdtraining.com Telephone: 0800 849 6732 1 MTD Training, 5 Orchard Court, Binley Business Park, Coventry, CV3 2TQ Web: www.mtdtraining.com
More informationROBERT WALTERS RECRUITING TIPS DEVELOPING HIGH-PERFORMING TEAMS TO DRIVE BUSINESS PERFORMANCE AND ENGAGEMENT
ROBERT WALTERS RECRUITING TIPS DEVELOPING HIGH-PERFORMING TEAMS TO DRIVE BUSINESS PERFORMANCE AND ENGAGEMENT 1 FORWARD It s true that well-integrated, high-performing teams are a key driver of business
More informationWhite paper. Assessing and Developing Potential. Introducing Capp Development Solutions
White paper Assessing and Developing Potential Introducing Capp Development Solutions CONTENTS 3 INTRODUCTION 4 PART ONE: WHAT IS POTENTIAL? 5 PART TWO: DEVELOPING POTENTIAL 6 ON-BOARDING 7 PERFORMANCE
More informationCOACHING & MENTORING (2 DAYS)
COACHING & MENTORING (2 DAYS) A Specialised Kwelanga Training Programme INTRODUCTION Organisational change management, employee motivation and development, and developing leadership and emotional intelligence
More informationDeveloping Competency Frameworks. Lorna Badrick
Developing Competency Frameworks Lorna Badrick Objectives Objectives of the session:- To consider how you define the skills, behaviours and attitudes that workers need to perform their roles effectively
More informationEffective Talent Identification and Selection - the benefits and uses of assessment centres
Effective Talent Identification and Selection - the benefits and uses of assessment centres Benefits of Assessment Centres Extensive research has shown that well designed and delivered selection Assessment
More informationThe Corndel Level 5 Diploma in Leadership and Management
The Corndel Level 5 Diploma in Leadership and Management An introductory guide for prospective participants The Corndel Level 5 Leadership and Management Diploma is a career-focussed business education
More informationOPQ Profile. Person Job Match. Selection Report. Name Mr Sample Candidate. Date 18 September
OPQ Profile Person Job Match Selection Report Name Mr Sample Candidate Date 18 September 2013 www.ceb.shl.com EXECUTIVE SUMMARY This report tells you about Mr Sample Candidate s potential fit to the competency
More informationJob title: Diversity & Inclusion Manager. Grade: PO 5. Role code: EBC0470. Status: Police Staff. Main purpose of the role:
Job title: Diversity & Inclusion Manager Grade: PO 5 Role code: EBC0470 Status: Police Staff Main purpose of the role: Develop, co-ordinate and implement the Forces Diversity & Inclusion Strategy, ensuring
More informationAssessment Centre Design and Delivery
Assessment Centre Design and Delivery Working in partnership with clients to design, deliver and evaluate effective assessment centres for selection or development consultancy What are assessment centres?
More informationLEVEL 5 APPRENTICESHIP
LEVEL 5 APPRENTICESHIP OPERATIONS/DEPARTMENTAL MANAGER Group WHAT IS IT? This is an industry designed and recognised apprenticeship. This apprenticeship is ideal for operations/departmental managers who
More informationGUIDELINES ON THE USE OF PSYCHOMETRIC TESTS. Document Title: Guidelines on the use of Psychometric Tests
GUIDELINES ON THE USE OF PSYCHOMETRIC TESTS Document Title: Guidelines on the use of Psychometric Tests Version control: V1/2017/001 Policy Owner: Jan Whitehead, HR Partner Approval Process: HRLT: N/A
More informationHDA Coaching Culture Survey Results 2011
HDA Coaching Culture Survey Results 2011 HDA is a Human capital consultancy that has worked in the area of coaching for 17 years, developing a reputation for a highly successful, outcomes-focused approach
More informationInternal training courses. Organisational Development
Internal training courses Organisational Development 2018 Aston values Professional and Ambitious Innovative and Collaborative Ethical and Inclusive At Aston we are dedicated to developing the people and
More informationFinding your path at RBS and top tips for the recruitment process APPRENTICES INTERNS GRADUATES
Finding your path at RBS and top tips for the recruitment process APPRENTICES INTERNS GRADUATES 130 Find your path at RBS Your career is a path that you are free to choose. And we believe the experiences
More informationMentoring Toolkit Additional Resources
Mentoring Toolkit Additional Resources University of Edinburgh Mentoring Connections Programme Table of Contents Mentoring Connections at the University of Edinburgh... 4 General information on the mentoring
More informationEMPOWERING YOUR PEOPLE TO MANAGE RISK. A white paper on employee training around risk and compliance.
EMPOWERING YOUR PEOPLE TO MANAGE RISK A white paper on employee training around risk and compliance. RISK COMES FROM NOT KNOWING WHAT YOU RE DOING - WARREN BUFFET EXECUTIVE SUMMARY THE REWARDS OF EFFECTIVE
More information2. Ofqual level 6 descriptors
Learning Outcomes and Assessment Criteria The learning outcomes and assessment criteria for the Chartered Manager Degree Apprenticeship have been based upon the following: 1. DfEdefinition - level 6 descriptor
More informationSTRENGTH AND WEAKNESS OF HRD ACTIVITIES
Page 136 of 230 CHAPTER 7 STRENGTH AND WEAKNESS OF HRD ACTIVITIES 7.1 INTRODUCTION Human Resource Development (HRD) aims at providing opportunities to individuals for full expression of their potential,
More informationINVESTORS IN PEOPLE REPORT
INVESTORS IN PEOPLE REPORT HARROW COUNCIL- HOUSING DEPARTMENT Presented by Kate Baker Investors in People Specialist On behalf of Investors in People South October 2014 Investors in People South of England
More informationAPPRENTICESHIP STANDARD - FOR TEAM LEADER/SUPERVISOR LEVEL 3
APPRENTICESHIP STANDARD - FOR TEAM LEADER/SUPERVISOR LEVEL 3 OVERVIEW For new and aspiring managers who are in their First Line Management role. They will have responsibility for leading teams and delivering
More informationPerson Job Match. Selection Report. Name Mr Sample Candidate. Date 18 September
Person Job Match Selection Report Name Mr Sample Candidate Date 18 September 2013 www.ceb.shl.com EXECUTIVE SUMMARY This report tells you about Mr Sample Candidate s potential fit to the competency requirements
More informationAbout Assessment and Development Centres
About Assessment and Development Centres The assessment centre method is regarded as one of the most accurate and valid assessment procedures, and is used globally for both selection and development. Goldsmiths
More informationWorking with GPRS Recruitment
Working with GPRS Recruitment Specialists in the permanent recruitment of training and work-based learning professionals No rambling introductions. Just a polite thanks for your interest in our services,
More informationLeadership and Management programs
Leadership and Management programs Think like others don t. Look where others won t. Work like others can t. swinburne.edu.au/professional Leadership and Management programs Developing and managing your
More informationSaville Consulting Wave Professional Styles Handbook
Saville Consulting Wave Professional Styles Handbook PART 1: OVERVIEW Chapter 2: Applications This manual has been generated electronically. Saville Consulting do not guarantee that it has not been changed
More informationDelegated Authority Level 5. Human Resources Department. Job Purpose
Post: Delegated Authority Level 5 Team: Responsible to: Responsible for: Human Resources Department Director of HR & OD Recruitment Administrators X Job Purpose To take a lead role in managing and developing
More informationROBERT WALTERS WHITEPAPER BRIDGING THE SKILLS GAP IN FINANCE FUNCTIONS
ROBERT WALTERS WHITEPAPER BRIDGING THE SKILLS GAP IN FINANCE FUNCTIONS INTRODUCTION: BRIDGING THE SKILLS GAP IN FINANCE FUNCTIONS The role of finance teams within businesses is evolving. Over the last
More informationSVQs: a guide for employers
SVQs: a guide for employers For an up-to-date list of prices visit the Publication Sales and Downloads section of SQA s website. This document can be produced, on request, in alternative formats, including
More informationOPQ Profile OPQ. Universal Competency Report. Name Mr Sample Candidate. Date September 20,
OPQ Profile OPQ Universal Competency Report Name Mr Sample Candidate Date September 20, 2013 www.ceb.shl.com INTRODUCTION This report is intended for use by managers and HR professionals. It summarizes
More informationSuccess Profiles. Civil Service Strengths Dictionary. Success Profile Framework
Success Profiles Success Profile Framework What are Success Profiles? The Success Profile Framework is being introduced to attract and retain people of talent and experience from a range of sectors and
More informationLeadership in a Difficult Climate. Sarah Cook The Stairway Consultancy Ltd
Leadership in a Difficult Climate Sarah Cook The Stairway Consultancy Ltd Stairway Consultancy Learning and development consultancy, established in 1989 Vision: To help organisations be more customer focused
More informationImplementing The Wellbeing and Performance Agenda
In House seminars from: The Implementing The Wellbeing and Performance Agenda Contact: for further details Telephone: Email: Page 1 Programmes for Leaders and Managers that Promote Wellbeing and Performance
More informationGroup Director of People Services. Composite Job Description and Person Specification. Reports to: CEO
Group Director of People Services Composite Job Description and Person Specification Reports to: CEO Primary Objectives The primary focus of this role is to act as a key coach, challenger and service provider
More informationPreparing your board for the future
Preparing your board for the future A guide to succession planning Funded by Getting the basics in place 1 What is succession planning? Succession planning is about ensuring continuity within an organisation,
More informationToolkit. The Core Characteristics of a Great Place to Work Supporting Framework and Tools. Author: Duncan Brodie
Toolkit The Core Characteristics of a Great Place to Work Supporting Framework and Tools Author: Duncan Brodie 01 About this document This framework has been designed based on the results of the literature
More informationJOB AND REQUIREMENT PROFILE FOR HEADS OF DEPARTMENT AT CBS 1. INTRODUCTION 2. CBS STRATEGY
JOB AND REQUIREMENT PROFILE FOR HEADS OF DEPARTMENT AT CBS 1. INTRODUCTION This memorandum is intended for use in connection with a recruitment process, in which CBS is to recruit candidates for positions
More informationLeaders and managers of any level Staff mentors Anyone responsible for or interested in the learning and development of employees. Dates & Locations:
Coaching Skills Benefits Include: Being a more effective leader and manager the skills to create really resourceful and self-directed learners the skills and confidence to coach in difficult situations
More informationThe most powerful personality questionnaire for predicting performance and potential
The most powerful personality questionnaire for predicting performance and potential 0 P a g e Contents Page Our Product Range............................................. Page 2 Application..................................................
More informationHow Does an Executive. Coaching Engagement Work? ArdenCoaching.com
How Does an Executive Coaching Engagement Work? 646-684-3777 ArdenCoaching.com Arden Coaching How Does an Executive Coaching Engagement Work? Executive coaching engagements provide leaders with the tools
More informationOPQ Universal Competency Report OPQ. > Universal Competency Report. Name Ms Sample Candidate
OPQ Universal Competency Report OPQ > Universal Competency Report Name Ms Sample Candidate Date 26 September 2012 INTRODUCTION This report is intended for use by managers and HR professionals. It summarises
More informationHuman Capital TRAINING COURSES. Leading people. Leading organizations
Human Capital TRAINING COURSES CONTENTS Develop & Nurture Talent Assertiveness 2 days 4 Business Ethics Champion 1 day 5 Coaching & Counselling Skills for Managers 3 days 6 E-Colors & Personal Intervention
More information2017 Training Programmes
2017 Training Programmes Job Analysis & Job Evaluation Job Analysis This programme will enable you to translate strategic, tactical and operational organisational goals into clear accountabilities and
More informationIntroduction... CONTENT
Introduction... Whether applying for a promotion or your very first job there are a number of steps you must take to be ready for that all important interview. When the email or SMS comes to invite you
More informationCOMPETENCY FRAMEWORK
COMPETENCY FRAMEWORK Version Produced by Date 1.0 Claire Salter 15.02.2016 MESSAGE FROM THE BOARD The key to success within any organisation is how we recruit, retain and develop our staff. How each individual
More informationLumina Spark. Overview. A Client Perspective. Questions Lumina Spark Addresses
Lumina Spark Overview Lumina Spark provides highly interactive and fun experiences in which learners explore who they are using an individualised psychometric profile tool called a Lumina Portrait. It
More informationLeadership Assessment for a VUCA World Integrating Behavioural Evidence from an Online Business Simulation with Psychometrics and Interview Data
Leadership Assessment for a VUCA World Integrating Behavioural Evidence from an Online Business Simulation with Psychometrics and Interview Data International Congress on Assessment Center Methods, 3 rd
More informationthe most widely used personality assessment
The MBTI Instrument the most widely used personality assessment One of the world s leading personality tools The MBTI instrument is based on Jung s theory of psychological type. Over 50 years ago, Isabel
More informationCATALOGUE OF SERVICES
CATALOGUE OF SERVICES 2018 TRAINING CONSULTING SUMMARY GENERAL PRESENTATION 3 CONSULTING Selection 5 Development and coaching 6 Audits 7 Data Analytics 8 Customisations 9 TRAINING Tailor-made trainings
More informationOUR UNIVERSITY CONTRIBUTION
OUR UNIVERSITY CONTRIBUTION OUR UNIVERSITY CONTRIBUTION By always VALUING PEOPLE Leading myself and others Working together as a team ACHIEVING THE VISION... Delivering great service Taking a professional
More informationAddressing the challenges of Performance Management. part of our We think series
Addressing the challenges of Performance Management part of our We think series Contents Contents 2 The Return on Investment in Performance Management 3 The challenges of effective Performance Management
More informationThe SDI Beyond Behaviour
The SDI Beyond Behaviour The Strength Deployment Inventory allows you to: Communicate more effectively in a way which meets the needs of the receiver Understand what drives conflict and how to deal with
More informationSS150: Advanced Customer Services Oriented and Workshop Facilitation
SS150: Advanced Customer Services Oriented and Workshop Facilitation SS150 Rev.001 CMCT COURSE OUTLINE Page 1 of 6 Training Description: In this increasingly competitive world, customers are in a position
More informationYou ve met our apprentices. Now meet yours.
You ve met our apprentices. Now meet yours. Managers Guide Recruiting an apprentice INTERNAL ONLY The practical part By now, you should know the facts about our apprentices, and we hope you want to get
More informationEBW Emotional Intelligence Report
EBW Emotional Intelligence Report for John Down (Example Report with one Emotional Behavioural Cluster) EBW Emotions & Behaviours at Work Brentfield Consultancy Ltd Brentfield House 15 Brentfield Road
More informationRegional Genomics Service Improvement Lead Job Description and Person Specification
Regional Genomics Service Improvement Lead Job Description and Person Specification Position Job title Regional Genomics Service Improvement Lead Directorate Medical Directorate Pay band AFC Band 8d Responsible
More informationServices to develop leaders and teams
Miles Ashley Miles Services to develop leaders and teams Telephone/Text: +1 860 694 9995 Fax: +1 860 245 8731 ashley@ashleymilesconsulting.com http://www.ashleymiles.com Page 1/8 Copyright 2016 Table of
More informationConnected Leadership. How to invest in your management teams
Connected Leadership How to invest in your management teams Are employees in your organization satisfied with their leaders ability to get things done and keep everything running smoothly? Do they also
More informationINVOLVING PEOPLE WITH
VALUES BASED RECRUITMENT TOOLKIT VBRT INVOLVING PEOPLE WITH LIVED EXPERIENCE MODULE 2 CONTACT INFORMATION Caroline Alcorso National Manager (Workforce Development) National Disability Services Level 19,
More informationNORTHUMBRIA POLICE ICF COMPETENCIES
NORTHUMBRIA POLICE ICF COMPETENCIES What is ICF? Since May 2007, the new Integrated Competency Framework (ICF) has applied to all recruitment process within Northumbria Police. The Integrated Competency
More informationAccreditation and Workshop Catalogue
Accreditation and Workshop Catalogue Learning and Development Department PSI Innovative HR Solutions courses@innovative-hr.com Direct: +971 4390 2743 Main: +971 4390 2778 Accreditation Programmes The Myers-Briggs
More informationPowering Remote Working. Freeing up employees and fostering business agility through the right work management approach and tools.
Powering Remote Working Freeing up employees and fostering business agility through the right work management approach and tools. Summary Is keeping a workforce coordinated, informed and on-task becoming
More informationDEVELOPING LEADERS in the East of England
DEVELOPING LEADERS in the East of England The business case for gender diversity at all levels in the workplace is clear and progressive organisations are seeking diversity of experience, behaviour and
More informationAshley Miles Consulting
Miles Ashley Miles Overview of Services to develop leaders and teams in Biotech and Pharma Telephone/Text: +1 860 694 9995 Fax: +1 860 245 8731 ashley@ashleymilesconsulting.com http://www.ashleymiles.com
More informationJOB DESCRIPTION. Customer Services Administrator
JOB DESCRIPTION POST: LOCATION: RESPONSIBLE TO: Customer Services Administrator Head Office Senior HR Officer JOB PURPOSE: To provide support for the Executive Leadership Team, providing administrative
More information