2016 KPMG Compensation And Benefits Survey. May 2016 People & Change Services

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1 2016 KPMG Compensation And Benefits Survey May 2016 People & Change Services

2 Are you well positioned in the labour market? We have the answer!

3 2016 KPMG COMPENSATION AND BENEFITS SURVEY Scope of the Survey SCOPE OF THE SURVEY To present the common HR policies, practices and strategies of Compensation and Benefits implemented by a representative sample of Companies operating within the Cyprus Market. The establishment of a valuable tool, which shall enable companies to design Compensation and Benefits Packages, and result to a competitive advantage. 2

4 Remuneration And Benefits Data For 180 Generic and Industry Specific Positions The 180 positions are generic and industry-specialized positions, applying to various industries, are presented in the following slides. 3

5 POSITIONS TO BE ANALYSED BY THE SURVEY JOB FAMILY: GENERAL MANAGEMENT (GM) JOB FAMILY: INFORMATION TECHNOLOGY AND TELECOMMUNICATIONS (IT&T) GM 1 General Manager JOB FAMILY: ACCOUNTING (ACC) ACC 1 Finance Manager ACC 2 Accounting Manager ACC 3 Senior Accountant ACC 4 Assistant Accountant ACC 5 Credit Controller ACC 6 Financial Analyst ACC 7 Payroll Officer ACC 8 Invoicing Clerk ACC 9 Collector IT&T 1 IT&T 2 IT&T 3 IT&T 4 IT&T 5 IT&T 6 IT Manager Database Administrator IT Programmer IT Administrator Network Administrator Telecoms Network Engineer 4

6 POSITIONS TO BE ANALYSED BY THE SURVEY JOB FAMILY: SALES AND MARKETING (S&M) JOB FAMILY: SALES AND MARKETING (S&M) S&M 1 Commercial Manager S&M 13 Sales Representative S&M 2 Sales Manager S&M 14 Ex Van Salesman S&M 3 Marketing Manager S&M 15 Sales Engineer S&M 4 Business Development Manager S&M 16 Customer Service Representative S&M 5 Exports Manager S&M 17 Call Center Representative S&M 6 Sales Key Accounts Manager S&M 18 Marketing Executive S&M 7 Area Sales Manager S&M 19 Merchandiser S&M 8 Area Sales Supervisor S&M 20 Product/Brand Manager S&M 9 Customer Service Manager S&M 21 Assistant Product/ Brand Manager S&M 10 Call Centre Manager S&M 22 Public Relations Executive S&M 11 Sales Administrator S&M 23 Reseller Manager S&M 12 Sales Representative - Key Accounts S&M 24 Trade Marketing Manager 5

7 POSITIONS TO BE ANALYSED BY THE SURVEY JOB FAMILY: MANUFACTURING AND ENGINEERING (M&E) JOB FAMILY: AFTER MAINTENANCE & TECHNICAL SUPPORT (MTS) M&E 1 M&E 2 M&E 3 M&E 4 M&E 5 M&E 6 M&E 7 M&E 8 M&E 9 M& E 10 Production Manager Shift Supervisor Production Engineer Purchasing Manager (All Industries) Purchasing Officer (All Industries) Production Quality Assurance Manager Production Quality Assurance Technician Production Maintenance Manager Production Maintenance Engineer Production Safety and Environmental Engineer MTS 1 After Sales Technical Manager MTS 2 After Sales Technician/Repairer MTS 3 Building Maintenance Manager MTS 4 Building Maintenance Officer MTS 5 Fleet Manager JOB FAMILY: HEALTHCARE SERVICES (HLT) HTL 1 Matron HTL 2 Nurse in Charge HTL 3 Nurse HTL 4 Midwife HTL 5 Caregiver 6

8 POSITIONS TO BE ANALYSED BY THE SURVEY JOB FAMILY: WAREHOUSE AND LOGISTICS (W&L) JOB FAMILY: HUMAN RESOURCES MANAGEMENT (HRM) W&L 1 W&L 2 W&L 3 W&L 4 W&L 5 W&L 6 W&L 7 W&L 8 W&L 9 W&L 10 Warehouse & Logistics Manager Logistics Manager Logistics Officer Warehouse Manager Warehouse General Duties Clerk Warehouse Packing Clerk Warehouse Picker Clerk Driver License Type B Driver License Type C Warehouse Stock Controller / Incoming Clerk HR 1 HR 2 Human Resources Manager Human Resources Officer JOB FAMILY: ADMINISTRATION (ADM) ADM 1 ADM 2 ADM 3 ADM 4 ADM 5 GM Executive Secretary/Personal Assistant Executive Secretary Secretary Telephonist / Receptionist Messenger 7

9 POSITIONS TO BE ANALYSED BY THE SURVEY JOB FAMILY: INTERNAL AUDIT & QUALITY ASSURANCE (IAQA) JOB FAMILY: MISCELLANEOUS (MSC) IAQA 1 IAQA 2 IAQA 3 IAQA 4 Internal Audit Manager Internal Auditor Quality Assurance Supervisor (ISO) Health & Safety Officer JOB FAMILY: MISCELLANEOUS (MSC) MSC 1 Senior Medical Representative * MSC 2 Medical Representative MSC 3 Regulatory Officer * MSC 4 MSC 5 Scientific Services & Pharmachovigilance Specialist * Pharmacies Sales Representative* MSC 6 Beauty Advisor * MSC 7 MSC 8 MSC 9 MSC 10 MSC 11 MSC 12 MSC 13 MSC 14 MSC 15 MSC 16 MSC 17 Graphic Designer Media Planner Media Buyer Art Director Supermarket/Hypermarket Butchery Manager Supermarket / Hypermarket Butcher Supermarket / Hypermarket Grocery Supervisor Supermarket Baker Hypermarket / Supermarket Porter Stock Shelving / Product Placement Clerk (Merchandiser) Gas Station Attendant 8

10 POSITIONS TO BE ANALYSED BY THE SURVEY JOB FAMILY: RETAIL OPERATIONS (ROP) JOB FAMILY: COFFEE SHOPS (CAF) ROP 1 ROP 2 ROP 3 ROP 4 ROP 5 ROP 6 ROP 7 ROP 8 ROP 9 ROP 10 ROP 11 Retail Sales Manager Store Manager I Store Manager II Store Manager III Assistant Store Manager Store Department Supervisor Cashier's Supervisor Store Sales Representative I Store Sales Representative II Store Cashier Visual Merchandiser CAF 1 Store Manager CAF 2 Shift Leader CAF 3 Barista JOB FAMILY: FIDUCIARY SERVICES (FID) FID 1 Legal Administration Manager FID 2 Legal Administration Officer FID 3 Compliance and Regulatory Manager FID 4 Banking Manager FID 5 Banking Administrator 9

11 POSITIONS TO BE ANALYSED BY THE SURVEY JOB FAMILY: HOTEL & TOURISM (H & T) JOB FAMILY: HOTEL & TOURISM (H & T) H & T 1 H & T 2 H & T 3 H & T 4 H & T 5 H & T 6 H & T 7 H & T 8 H & T 9 H & T 10 H & T 11 H & T 12 H & T 13 H & T 14 Hotel General Manager Hotel Assistant General Manager Hotel Sales Manager Front Office Manager Assistant Front Office Manager Front Office Desk Supervisor Front Office Desk Agent/ Receptionist A Front Office Desk Agent/ Receptionist B Front Office Desk Agent/ Night Receptionist Reservations Manager Reservations Officer Porter Restaurant Manager Food And Beverage Manager H & T 16 H & T 17 H & T 18 H & T 19 H & T 20 H & T 21 H & T 22 H & T 23 H & T 24 H & T 25 H & T 26 H & T 27 H & T 28 Maitre Head Waiter Waitress Waiter Waitress A Waiter Waitress B Waiter Waitress C Head Bar Tender Bar Tender Cashier Head Chef Sous Chef Chef De Partie Cook A Cook B H & T 15 Restaurant Quality Service Supervisor 10

12 POSITIONS TO BE ANALYSED BY THE SURVEY JOB FAMILY: HOTEL & TOURISM (H & T) JOB FAMILY: LEGAL SERVICES (LAW) H & T 29 H & T 30 H & T 31 H & T 32 H & T 33 Cook C Housekeeper Supervisor Housekeeper Maid Cleaner LAW 1 LAW 2 LAW 3 LAW 4 Senior Lawyer Lawyer Junior Lawyer Trainee Lawyer JOB FAMILY: ACADEMIC INSTITUTIONS (ACA) ACA 1 ACA 2 ACA 3 ACA 4 ACA 5 Professor Associate Professor Assistant Professor Lecturer Admissions Officer 11

13 POSITIONS TO BE ANALYSED BY THE SURVEY JOB FAMILY: CONSTRUCTION & DEVELOPMENT (C & D) JOB FAMILY: CONSTRUCTION & DEVELOPMENT (C & D) C & D 1 Quantity Surveyor A C & D 16 Electrical Engineer C & D 2 Quantity Surveyor B C & D 17 Mechanical Engineer C & D 3 Technical Assistant Quantity Surveyor C & D 18 CAD Technician C & D 4 Project Manager C & D 19 Property Sales Manager C & D 5 Site Engineer C & D 20 Property Sales Officer / Consultant C & D 6 Interior Designer C & D 21 Property Sales Assistant / Administrator C & D 7 Architect C & D 8 Architectural Technician C & D 9 General Manager Operations C & D 10 Management Trainee C & D 11 Contracts Manager C & D 12 Plant Manager C & D 13 Estimating Manager C & D 14 Foreman C & D 15 Time Keeper / Store Keeper 12

14 METHODOLOGY The data collection was conducted through the use of a structured Questionnaire (Web Based Questionnaire) and of a Positions Reporting Form (PRF). The Questionnaire and the Positions' Reporting Form were completed in collaboration with the KPMG s People & Change Advisors during a personal meeting with the company representative. 13

15 METHODOLOGY Following the KPMG Global methodology, the collection of the remuneration data (salaries) for all positions was based on the job matching principle, by which positions are matched not on a title basis but with the comparison of job duties (using specific job descriptions), years of experience and academic qualifications. The job matching process ensures an accurate and precise comparison of the positions and their job holders, as are presented in various companies. Greater Equal Less 14

KPMG COMPNESATION AND BENEFITS REPORT CONTENT PART A Presents the Executive Summary of the main findings generated in regards to the common Compensation and Benefits policies and practices,

16 KPMG COMPNESATION AND BENEFITS REPORT CONTENT PART A Presents the Executive Summary of the main findings generated in regards to the common Compensation and Benefits policies and practices, implemented by the participating Companies. Outlines the reporting method used to present the findings and provides the user with guidelines on ways to maximize the use of the data during the design of a Compensation and Benefits strategy. PART B Introduces the sample of the Survey, providing a list of all participating Companies. 15

17 KPMG COMPNESATION AND BENEFITS REPORT CONTENT PART C Presents the findings in regards to the common Compensation and Benefits policies and practices implemented by the participants, as emerged from the analysis of the answers to the general questionnaire. 16

18 KPMG COMPNESATION AND BENEFITS REPORT CONTENT PART D Presents the remuneration and benefits data analysis in the form of Individual Position Reporting Tables (IPRT) for the positions for which representative sample and data are collected. The analysis of each table is based on the data submitted by the participating companies. Individual Position Reporting Tables (IPRT) To safeguard confidentially and anonymity, IPRTs are presented only for the positions for which data were collected by a minimum of five (5) participating companies. 17

19 KPMG COMPNESATION AND BENEFITS REPORT CONTENT INDIVIDUAL POSITION REPORTING TABLE (EXAMPLE) 18

KPMG COMPNESATION AND BENEFITS REPORT CONTENT PART E Presents a brief remuneration and benefits data analysis of positions for which data were collected by a sample of less

20 KPMG COMPNESATION AND BENEFITS REPORT CONTENT PART E Presents a brief remuneration and benefits data analysis of positions for which data were collected by a sample of less than five (5) companies. Reporting Tables of average basic salary and average total compensation. The companies providing data for the specific positions are not presented. 19

21 STATISTICAL TERMS PRESENTED ON THE INDIVIDUAL POSITION REPORTING TABLES D1 (10 th percentile) 90% of the sample incumbents earn higher than this salary; whereas 10% of them earn less than this salary Q1 (25 th percentile) 75% of the same incumbents earn higher than this salary; whereas 25% earn less than this salary Median (50 th percentile) 50% of the sample incumbents earn higher than this salary; whereas 50% earn less than this salary 20

22 STATISTICAL TERMS PRESENTED ON THE INDIVIDUAL POSITION REPORTING TABLES Average arithmetic mean of the base salaries, variable bonus and total compensation reported by responding companies Q3 (75 th percentile) 25% of the sample incumbents earn higher than this salary; whereas 75% of them earn less than this salary D9 (90 th percentile) 10% of the sample incumbents earn higher than this salary; whereas 90% of them earn less than this salary 21

23 ANALYSIS FACTORS ALL COMPANIES ( OVERALL) JOB MATCH ( GREATER, EQUAL, LESS) ACTIVITY TURNOVER NO. OF EMPLOYEES 22

24 HOW TO USE THE SURVEY POSITIONING YOURSELF AGAINST THE MARKET IN RELATION TO COMPENSATION Step 1: Apply the job matching principle, by which your positions will be matched to the positions analyzed in the Survey on the basis of comparing job duties (using the KPMG job descriptions), years of experience and academic qualifications. KPMG can provide assistance in order to safeguard the Company s position is fairly compared to the market using the Survey. Step 2: Identify your current positioning within the market for each position and individual in relation to various parameters such as Base Salary, Total Compensation, Activity, Number of Employees and Turnover KPMG can provide assistance for the conduction of the specific analysis. Step 3: Define your desired market position based on your strategy for each position and individual Step 4: Implement salary and/or benefit adjustments were applicable using the Survey as the a fair indication as to what the market offers. 23

25 FOR FURTHER INFORMATION AND/OR CLARIFICATIONS CONTACT DETAILS George Tziortzis Board Member, Marios Papalazarou Principal, Elli Foulli Manager, Tel: +357 (22) Fax: +357 (22)

2016 KPMG Limited, a Cyprus limited liability company and a member firm of the KPMG network of independent member firms affiliated with KPMG International Cooperative ( KPMG

26 2016 KPMG Limited, a Cyprus limited liability company and a member firm of the KPMG network of independent member firms affiliated with KPMG International Cooperative ( KPMG International ), a Swiss entity. All rights reserved. Printed in Cyprus. The KPMG name, logo and "cutting through complexity" are registered trademarks or trademarks of KPMG International.

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