Introduction to Business Economics

Size: px
Start display at page:

Download "Introduction to Business Economics"

Transcription

1 Lecture Introduction to Business Economics University of Innsbruck Wirtschaftsinformatik Winterterm 2016/17 Lecturer: o.univ.-prof. Dr. Richard Hammer

2 Recommended literature for examination Führungsorientierte Betriebswirtschaftslehre 2., überarbeitete und aktualisierte Auflage Manz Verlag Wien ISBN

3 Recommended literature for examination Unternehmensplanung 9. Auflage De Gruyter / Oldenbourg Verlag München

4 Examination Mode 4 TO 6 QUESTIONS NO MULTIPLE CHOICE 4

5 Core Competencies of Management - the Management Cycle Company Organisation Corporate Planning Strategic Corporate Planning Implementation and Leadership...

6 Core Competencies of Management - The Management Cycle

7 The Basic Model by Mackenzie Creating a targeted framework Hire qualified staff Designing a target-system HR allocation Organisation Defining Things Humans Ideas Analysing Elements Planning Basic functions Management Communicating Monitoring Focussing actions towards the target targetperformance comparison Functions Activities (Fig. based on Mackenzie 1969, p. 81) 7

8 The Management Cycle Organisation Planning target x actual Implementation/Leadership Including hiring procedure Controlling Adjustments + Steering (Fig. Hammer 2012, p. 99) 8

9 The Functional and the Institutional Management Approach MANAGEMENT FUNCTIONAL Management-functions INSTITUTIONAL Management-people Management includes all functions and acts of planning, regulating and controlling in order to create a target-oriented organisation and to control a system. All People or groups empowered to give directives and delegate. (Fig. based on Dillerup/Stoi 2006, p. 7) 9

10 Selected Key Aspects of Management Top Management Strategic decisions Middle Management Organising Dispositional decisions Lower Management Executing functions (Fig. based on Schierenbeck/Wöhle 2008, p. 113) 10

11 Corporate Planning

12 Basics, Definition and Characteristics 12

13 Content 13

14 Functions 14

15 The Time Dimension of Planning 15

16 Rolling Wave Planning Planning horizon Planning cycle 1 S L 2 S L 3 S L 4 S L 5 S L S: Short-term Plan L: Long-term Plan (Fig. Hammer 2012, p. 109) 16

17 Planning Processes/Phases TOP-DOWN The top management defines strategy, policy and vision. Subordinate levels break down the plan and execute it. BOTTOM-UP Planning is done by the lowest organisational units. They transfer the sub-plans to superior and coordinating levels a master plan is created out of these sub-plans by the top management. MIXED PLANNING Combines top-down and bottom-up planning - the top management drafts conceptual plans which are given to the subordinate levels, where the plan is adapted and stated more precisely. In order to consolidate and integrate the plans they are sent back to the upper levels. 17

18 External and Internal Units Responsible for Planning Tasks TOP MANAGEMENT Vision, corporate statement, corporate policy Strategic planning Approval of master plans LINE MANAGEMENT Functional planning, are plans PLANNING DEPARTMENT Elaborating the planning system and developing the planning process Assistance for the line and the top management concerning planning Coordinating the planning process CONTROLLING DEPARTMENT Assistance concerning planning Compensating non existing planning departments PLANNING COMMITTEE, PLANNING GROUP, ETC. Permanently established Responsible for a certain planning task, e.g. preparations for the development of a strategic plan PLANNING TEAM Used for a defined period of time - similar to a project team Responsible for a certain planning task, e.g.. preparations for the development of a strategic plan EXTERNAL EXPERTS AND INSTITUTIONS Assignment of certain tasks e.g. market research Moderating the planning process (Fig. Hammer 2012, p. 113) 18

19 Planning Types Normative planning Strategic planning Operative planning 19

20 Further Types of Planning Long-term and short-term planning Overall plans and area plans Budgets, project plans, investment plans, financial plans, HR planning, etc. Business plans, master plans etc. 20

21 Strategic Corporate Planning

22 Basics, Definition and Characteristics 22

23 Product Lifecycle Introduction Growth Maturity Decline Legend Revenue Profit 1. Time of introduction 2. Maximisation of revenue 3. Possible recovery of the revenue due to e.g. product improvement 4. Initial loss (development costs) 5. Break-even point 6. Maximisation of profits 7. Re-entry in the loss area 4 increasing profit decreasing profit 7 Year (Fig. Hammer 2011, P. 126) 23

24 Product / Market Lifecycle Cash Flow Profile Cash inflow Cash outflow Cash-inflow Cash-flow Development of the product Product / Market life cycle Introduction (Fig. Hammer 2011, p. 128) 24

25 Boston Consulting Group Growth-Share Matrix 22 % 20 % Stars Questionmarks 18 % Market growth 16 % 14 % 12 % 10 % 8 % Cash Cows Poor Dogs 6 % 4 % 2 % 0 10x 4x 2x 1.5x 1x 0.5x 0.4x 0.3x 0.2x 0.1x Relative market share (Fig. based on Hedley 1997, p. 348) 25

26 G. E./McKinsey Multi Factoral Analysis Value creation Industry attractiveness 0 Low 33 Medium 67 High 100 Consumption of resources 0 Low 33 Medium 67 High 100 Invest Manage selectively Relative business strength Harvest or divest (Fig. based on Hörschgen et al. 1993, p. 140) 26

27 Business Plan - Content Executive Summary Initial strategic position Mission statement of the corporation Strategic targets Corporate strategy / Timing Organisational analysis Development and allocation of resources Financial evaluation of the strategic plan If-Then plans Budget and three- or five-year plan Strategic controlling Recommendation for the next steps (Action schedule) 27

28 Company Organisation

29 Basics, Definition and Characteristics Organisation is an instrument for carrying out plans Organising is objective-oriented and rational Organisation regulates the cooperation between people and tangible means An Organisation is an artificial structure Organising is a task of the management THE COMPANY is an organisation, has an organisation and is organised. 29

30 The Ideal Degree of Organisation Success of organising S max Optimum Too little organising Too much organising R opt Organisational degree of rationalisation (Fig. based on Kieser 1981, p. 72) 30

31 Objectives of the Company Organisation METAL-LEVEL OBJECTIVE: Contribute to fulfilling the object of the company SUB-OBJECTIVES: Increasing productivity Increasing flexibility and adaptability Increasing the security of the people associated with the organisation Increasing the maturity level of the people associated with the organisation 31

32 Sub-objectives (1) Increasing productivity Avoiding duplication of work Avoiding idle capacities and bottlenecks Distinct different areas of competencies and tasks clearly Routinisation of work procedures and information procedures Prevention and reduction of tensions and conflicts between the employees Defining behavioural expectations demanded from the employees Increasing flexibility and adaptability Increasing innovation capacities Supporting creative work with certain tools and work techniques Data acquisition concerning possible product alterations (e.g. Product development, product improvement) Gathering of information and information distribution 32

33 Sub-objectives (2) Increasing the security of the people associated with the organisation by: Shielding the job situation from uncertainty Distinctive way of dividing tasks Clear determination of means of monitoring Build up mutual trust Transparency concerning the performance assessment Increasing the level of maturity of the people associated with the organisation by: Creating organisational conditions that support the self-development of the employee concerning the job Implementing the management by delegation concept step by step Gathering information in terms of education and training possibilities for employees Creating a leeway (in decision-making) Monitoring results instead of checking the progress! 33

34 Structure of the Company VERTICAL STRUCTURING Single-line system Multiple-line system Line-and-staff organisation HORIZONTAL STRUCTURING Functional structure Divisional structure Matrix structure Project structure 34

35 Single-Line System Corporate Management Procurement Manufacture Sales Administration (Fig. based on Hammer 2012, p. 192) 35

36 Multiple-Line System Corporate Management Procurement Manufacture Sales (Fig. based on Hammer 2012, p. 193) 36

37 Line-and-Staff Organisation Corporate Management Staff position Procurement Manufacture Sales Administration Staff position (Fig. based on Hammer 2012, p. 194) 37

38 Functional Structure Corporate Management Procurement R&D Manufacture Sales Finance & accounting (Fig. based on Hammer 2012, p. 195) 38

39 Divisional Structure Corporate Management Division trucks Division automobile Division motorcycle Procurement Manufacture Sales Administration (Fig. based on Hammer 2012, p. 197) 39

40 Matrix Structure Corporate Management Procurement Manufacture Sales Marketing Administration Region A Region B (Fig. based on Hammer 2012, p. 199) 40

41 Lean Organisation Intention and Characteristics A lean organisation is committed to its customers and tries to minimize the traditional organisational structure in order to create a slim and neat organisation, which is fast in adaption and adjustment and easier to manage. To create a lean organisation, certain measures have to be implemented: Reduction of hierarchical levels Only as much positions as necessary Optimal filling of vacancies Competitive costs of the organisation 41

42 Implementation and Leadership

43 Definition and Characteristics The employee is concerned with and affected by the implementation. DISTINCTION BETWEEN: Employee-focused leadership Task-focused leadership TASKS OF LEADERSHIP: Information Communication Delegation 43

44 Aspects of Authority Institutional and formal authority Legal basis Organisation of the company Social rules Sources of authority Professional authority Professional knowledge Leadership capability Personal authority Taking care of employees Integrity Assertiveness (Fig. based on Thommen 2009, p. 969) 44

45 Situational Leadership Theory Effective style of leadership (F1 to F4) High F 3 F 2 Supportive behaviour Participating Selling Style of leadership of the manager Delegating Telling Low F 4 F 1 Low Directive behaviour High Medium Low D 4 D 3 D 2 D 1 High Individual development level (Fig. based on Hersey/Blanchard 1992, S. 92) 45

46 Management Techniques Management by approaches Principles for solving the delegation problem Target-oriented and result-oriented principles Management by Exception Management by Objectives Management by Decision Rules Management by Results Management by Delegation (Fig. based on Hammer 2012, p. 222) 46

47 Control and Controlling

48 Definition and Characteristics The last task in the circular flow of management. Planning without monitoring and control is useless. It is necessary to assess the effectiveness of action steps taken by the management in order to reach the objectives of the corporate goal. Following tasks: Target/Actual comparison Performance evaluation Variance analysis Reporting Are requirements for: Adjustments Steering Kinds of control Operational control Strategic control + Controlling 48

49 Controlling (=Managerial Accounting) and Leadership

50 Controlling Definition Controlling does not only mean control and monitoring, it is concerned with providing information in order to meet and reach the objectives - mainly the profit objective - of the corporation by guiding and regulating the in-company procedures. 50

51 What does Controlling mean? Set objectives Controlling as circular flow and steady process of learning Take countermeasures Action planning Variance analysis Target/Actual comparison 51

52 Basic Functions of Controlling Controlling and monitoring function Planning function Coordination function Information function Communication function Functions of a Controller Planning function Supervising function Reporting function Accounting and tax function 52

53 Controlling in Terms of Control The Controller is a supportive and advisory part of the management. He provides the management with data and information relevant for planning and making decisions and is focusing his work on contributing to the planning process. 53

54 Controlling A Functional View Controlling Documentation and acquisition of data Planning function Control and steering function Monitoring function 1. Documenting the efficiency of accounting 2. Creating an accounting framework that fits the purpose of the company (e.g.: Profit-Centers) 3. Installing informative accounting procedures within the firm 4. Acquisition of date for special cases (intercompany comparison, investment analysis, ) 1. Developing target-oriented master plans 2. Advising function during the definition of targets 3. Coordinating various sub-plans 4. Monitoring external trends and effects 5. Mind bottlenecks, think forwardlooking 1. Monitoring planning targets 2. Variance analysis and taking necessary countermeasures 3. Stimulus for innovation 4. Continuous reporting 5. Analysing figures in order to support the decision making process 1. Monitoring plans, their practicability and feasibility 2. Target monitoring 3. Target/Actual comparison 4. Analysing results 5. General activities (such as creating bench marks). All together it means creating a variety of instruments that are concerned with acquiring and processing data in order to ensure the realisation of the company-goals. Economical conscience of the corporation (Fig. based on Horváth 2001, p. 105) 54

55 Controller Job Description (Example) Preparing periodic financial statements, including budgets, cash flows, variance analysis and commentaries. Providing a support service by working with all departments and the management team to help make financial decisions. Informing about key strategic decisions and formulating business strategies. Advising on the consequences of business decisions. Interpreting and communicating financial data. Monitoring and evaluating financial information systems and suggesting improvements where needed. 55

56 Controlling Tools Different kinds of budgeting Indicators and indicator systems Break-Even-Analysis 56

57 Business Indicators Business indicators Indicators Indicator systems Basic indicators Financial ratio Traditional indicator systems Value drivers (Fig. Hammer 2012, p. 246) 57

58 A Selection of Controlling Indicators (1) Materials management Stock to sales ratio = Stock Ø Sales Inventory turnover = Cost of goods used Ø Inventory Personnel management Sickness absence ratio = Lost working days due to sickness Number of work days x 100 Labour turnover rate = Employees that left Ø Number of employees x 100 Revenue per employee = Revenue Number of employees Sales Market share Passing on of costs Revenue = x 100 = Total market revenue Increase in price Increase in costs x

59 A Selection of Controlling Indicators (2) Investments ROI Net profit + interest on borrowed capital = x 100 equity + debt EVA = NOPAT costs of capital Financing Manufacturing management Equity ratio Dynamic leverage ratio Reject rate = = equity equity + debt debt x 100 x 100 Cash Flow reject = x 100 manufacturing volume Contribution margin = Revenue Variable costs 59

60 Break-Even-Analysis Sales/ Costs Profit Sales Total costs Loss Variable costs BEP s Fixed costs v Volume (Fig. Hammer 2012, p. 253) 60

61 The Cash Flow and its Corporate Importance The cash flow is a tool to measure the difference between liquid assets at the beginning and at the end of an accounting period. Contrary to the income statement only transaction directly impacting liquid assets are included in the cash flow calculation. Hence the cash flow is used to determine: The internal financing within the company, The profit situation of the company. Which revenues and expenses are excluded from the calculation depends on the parameter analysed. 61

62 Cash Flow Calculation (1) How the cash flow is calculated: Net profit + Non-cash expenses - Non-cash revenue CASH FLOW I The cash flow I shows the added value during the last base period. 62

63 Cash Flow Calculation (2) If the cash flow is used as an indicator for internal financing, it has to be adapted in order to show the correct amount of liquid assets. Cash-Flow I - Personal drawings + Private investments CASH FLOW II 63

64 Cash Flow Example EXPENSES Affecting expenses Affecting revenues REVENUES Material costs ,- Revenue ,- Wages and salaries ,- Interest revenue ,- Interest expenses ,- Non-cash expenses Non-cash revenues Inventory reduction ,- Capitalised service ,- Amortisation and Depreciation ,- Appreciation 8.000,- Pension book reserves ,- Profit , , ,- 64

65 Cash Flow Solution Net profit + Non-cash expenses - Non-cash revenue = Cash Flow , , , ,- 65

66 Core Areas of Business Economics - Operational Areas

67 Core Areas of Business Economics Corporate Management Materials management Marketing and distributive trade Manufacturing management Operational areas of the company in the narrower sense Financial management incl. investment budgeting Human resource management Accounting (Fig. based on Hammer 2012, p. 255) 67

68 Operational areas of the company MATERIALS MANAGEMENT MANUFACTURING MANAGEMENT MARKETING AND DISTRIBUTIVE TRADE 68

69 Functions and Tasks of the Materials Management Materials management Procurement Management Distribution Materialdisposition Purchase- Marketing Purchase Material inspection Regional warehouses Execution External transport Material 1 Material 2. Storage Inventory Management Internal transport (Fig. Hammer 2012, p. 257) 69

70 Methods and Models of the Materials Management Models of material requirement: Deterministic Stochastic Methods of material categorisation: ABC analysis XYZ analysis Optimisation models for order size and point-in-time Models for selecting suppliers Indicator systems 70

71 ABC Analysis Percentage of total value B-goods C-goods 20 A-goods Percentage of total items (Fig. Hammer 2012, p. 260) 71

72 Economic order quantity Costs Tolerance range C Total C S C O X opt Order quantity (Fig. Hammer 2012, p. 261) 72

73 Strategic Approaches of the Materials Management Just-in-Time The capital commitment is lower due to a massive reduction of the level of stock. All materials needed are delivered when and where they are needed. Hence the processing time and the sourcing-strategies have to be optimised. Global Sourcing The best supplier is chosen from a broad range of international suppliers. Thus the globally different advantages in competition of the suppliers can be exploited for the advantage of the company. Single Sourcing Only one supply source covers the demand of the company. This kind of procurement leads to a intense flow of information. Different products can be specified and developed in close cooperation. In addition the usage of economies of scale is possible more likely. Outsourcing The company is focusing on its core competencies. Often services (e.g. IT Services) are outsourced, because external contractors are able to provide the service at the same quality for a lower price. Supply Chain Management (SCM) The whole supply chain (starting witch the supplier, ending at the end customer) is integrated into one system. All flows of information and goods are controlled and monitored from a central unit. Total Quality Management (TQM) Electronic Procurement Quality checks are made at every level of Manufacturing in order to increase the customer satisfaction. As many procurement processes (e.g. lists of inventory) as possible are fully automated. (Fig. Hammer 2012, p. 264 et seq.) 73

74 Functions an Tasks of the Manufacturing Management Planning - Product development/design - Long and short manufacturing planning Organising - Managerial structure - process design, quality management Implementation/Execution - Staff employment - manufacturing control Controlling - Controlling (Fig. Hammer 2012, p. 266) 74

75 Short-, Medium-, and Long-Term Manufacturing Planning Problem and decision areas Take in account Long-term manufacturing planning - Width - Depth - Quantity Medium-term manufacturing planning - Width - Depth - Quantity - Make or buy decision - Product / market strategy - Strategic goals - Degree of diversification - Financing needs - Risks - manufacturing capacities / bottle necks - Labour requirements - manufacturing costs - Stage of industrial application Short-term manufacturing planning - manufacturing batch - manufacturing schedule - Capacity plan - manufacturing control - Sales budget - manufacturing budget - Customer requirements (Fig. Hammer 2012, p. 268) 75

76 Manufacturing Techniques Manufacturing techniques Correlating the amount of the single products Correlating the products in terms of quantity and type Assignment of workplaces Degree of division of labour and assignment of tasks Technical facilities Equipping the organisation with appropriate facilities (Fig. based on Luger/Geisbüsch/Neumann 1999, p. 121) 76

77 Functions and Tasks of the Marketing and Distributive Trade Information procurement concerning marketing Sales planning Market segmentation Determination of the marketing mix. 77

78 Information Needs Concerning Marketing and Distributive Trade Information needs concerning sales planning External Information Internal Information Market Competition Other circumstances and trends Materials management Manufacturing management Marketing General corporate planning (Fig. Hammer 2012, p. 273) 78

79 Market Segmentation An Example Family members Less than More than Earnings (Fig. Hammer 2012, p. 276) 79

80 The Marketing Mix Market - Competition PRODUCT STRATEGY PRICING STRATEGY Customer DISTRIBUTION STRATEGY COMMUNICATION STRATEGY (Fig. Hammer 2012, p. 277) 80

81 Methods and Models of the Marketing and Distributive Trade Methods of market research and information procurement Methods of sales planning Methods of the market segmentation The marketing policy 81

82 Financial Management

83 Basics INVESTMENT: Allocation of funds FINANCING: Sources of funds Needed for the creation of capital FINANCIAL MANAGEMENT INCLUDES: Capital procurement Usage of the capital and the capital commitment for certain tasks Reflux of capital 83

84 Correlation between Capital, Assets, Financing and Investments Static figures Financing Investment Capital Assets Definancing Disinvestment Procedures (Fig. based on Thommen 2009, p. 570) 84

85 Problems Related to Investments IMPORTANCE AND SIGNIFICANCE OF INVESTMENTS: Investments do have a strategic nature: Preservation and development of the competitive situation Investments trigger long term effects: E.g. capital commitment, interest on borrowed capital Investments are associated with a variety of risks: Market risks, financing risks, technical risks Wrong decisions cause opportunity costs. Investment projects affect all kinds of different units within the company. 85

86 Structure of Different Kinds of Investments Investments Real investment Financial investment Immaterial investment Permanent assets Shares Know How Current assets Financing Brand Rights (Fig. Hammer 2012, p. 286) 86

87 Problems Related to Financing IMPORTANCE AND SIGNIFICANCE OF FINANCING: Main goal of financing: Creating a financial equilibrium Short term aspect liquidity Long term aspect profitability Strategic significance: Financing affects the company s capital structure, hence its creditworthiness and its stability 87

88 Types of Financing Types of Financing External financing Internal financing Equity financing (e.g. issue of shares) Debt financing (e.g. loans) Subsidy Out of the working capital - Retained earnings - Provision - Amortisation Capital restructuring - e.g. selling fixed or current assets (Fig. based on Lechner/Egger/Schauer 2008, p. 227 f) 88

89 Methods and Models of the Investment Budgeting Investment calculation Static investment calculation Cost comparison method Profit comparison method Average return analysis Dynamic investment calculation Net present value Internal rate of return Equivalent annual cost Amortisation calculation MAPI - Method (Fig. Hammer 2012, p. 293) 89

90 Methods and Models of the Financial Management Application of funds statement Performance analysis Financial analysis Mind the financing rules!

91 Human Resource Management (HRM)

92 Functions and Tasks of the Human Resource Management General human resource management Human resource planning Recruitment Staff employment Human resource compensation Human resource development Human resource administration Human resource controlling 92

93 Functions and Tasks in Detail (1) GENERAL HUMAN RESOURCE MANAGEMENT The corporate management has to develop guidelines on employment. Defining tasks, competences, responsibilities and subordinate and superordinate levels in order to establish a distinct framework. The style of leadership and the leadership behaviour are crucial for the effectiveness of the personnel management. HUMAN RESOURCE PLANNING Stating the goals of the HRM more precisely by developing strategic and operative goals, strategies and actions. Determining the staff requirements in terms of quality and quantity. Planning: Recruitment, Training and development Labour costs personnel layoff / staff reduction 93

94 Functions and Tasks in Detail (2) RECRUITMENT: Internal Recruitment: + cost savings, less problems due to integration in the new firm, opportunity for career advancement - No additional professional qualifications or ideas External Recruitment: + Additional professional qualifications or ideas, no preference of an individual within the company - Increased procurement costs, internal employees possibly get demotivated Focusing the following: job advertisement fits the vacancy Acquiring applications, searching applicants Choosing the appropriate applicant STAFF EMPLOYMENT: Introduction and adjustment to a new job Assignment of workforces to specific workplaces Adapting the work and the working conditions 94

95 Functions and Tasks in Detail (3) HUMAN RESOURCE COMPENSATION includes: Creating monetary incentives Creating non-monetary incentives Type of payment Considering motivational approaches Goal of the human resource compensation: performance-linked payments Contribute to the employee satisfaction Improving motivation 95

96 Functions and Tasks in Detail (4) HUMAN RESOURCE DEVELOPMENT includes all actions taken in order to evolve each employees individual development level: Training and development Career management Goals of the human resource development: Company-related: implementing employee development strategy which is suitable for a dynamic market and competition Individual-related: exercise managerial responsibility HUMAN RESOURCE ADMINISTRATION includes: Keeping record of the head count Salary and wages accounting and payment Administrating all actions taken in the field of HRM 96

97 Functions and Tasks in Detail (5) HUMAN RESOURCE CONTROLLING Ongoing evaluation concerning efficiency and effectiveness in terms of strategy and actions taken by the HRM. Generating and implementing necessary control information. GENERAL IMPORTANCE OF HRM Increasing strategic importance: Mainly in economic sectors with a high amount of labour costs The increasing economic globalisation also affects the labour market Employees as competitive factor hence the satisfaction of employee wants becomes part of the HRM 97

98 Methods and Models of the Human Resource Management (1) Determining the staff requirements: Gross / net Quantitative/ qualitative Selection of personnel: Evaluating and sorting the applications job interviews, tests, Assessment centers Final job interviews Hiring / negative answer Making the job more attractive and demanding through: Job enlargement Job enrichment Job rotation 98

99 Methods and Models of the Human Resource Management (2) Performance-enhancing measures: Monetary incentives: Time wage, performance-linked payment Profit sharing, optional employee benefits Non-monetary incentives: training and development, career advancement, working time regulation, vacation policy Maslow's hierarchy of needs, Herzberg s two-factor theory Human resource controlling: HR accounting and budgeting (input models) HR effectiveness analysis (output models) Cost-benefit analysis (input / output models) 99

100 Accounting

101 Problems and Tasks related to Accounting Accounting means: gathering, processing, documenting, recording and passing on information related to the corporate procedures and operations mainly flows of money, goods and services. 101

102 Areas of Accounting Accounting Internal accounting External accounting Corporate accounting Accounting for planning and control Financial accounting Cost accounting Manufacturing planning Balance sheet Results accounting Business statistics Sales planning Investment planning Financing planning Profit and loss statement Annual financial statement - Balance sheet - Profit and loss statement - Annual management report (Fig. Hammer 2012, p. 314) 102

103 External Accounting External accounting includes mainly three parts: The FINANCIAL ACCOUNTING consistently documents all transactions made. Its figures provide a basis for the internal accounting. The BALANCE SHEET is usually made annually as a result of the financial accounting. It provides information concerning the sources and applications of funds. The PROFIT AND LOSS STATEMENT provides information concerning the revenues and expenses during a certain period of time. (Cf. Wöhe 2002, S. 825) 103

104 Internal Accounting Internal accounting includes mainly: Cost and results accounting, which is based on the financial accounting Budgetary accounting Business statistics 104

105 Types of Balance Sheets Balance Sheets Internal balance sheets External balance sheets Special purpose balance sheet Annual Balance sheet e.g. in case of Mergers and Acquisitions Balance sheet Tax balance sheet (Fig. Hammer 2012, p. 316) 105

106 Structure of a Balance Sheet Structure of a balance sheet Asset side Liability side (Liability and equity) Fixed assets Equity Current assets accrued liabilities Accruals Liability Deferrals (Fig. Hammer 2012, S. 316) 106

107 Costs and Results Accounting Includes: Cost-type accounting Cost-centre accounting Cost-unit accounting Short-term income statement 107

108 Cost-Type Accounting The cost-type accounting is the starting point of the costs and results Accounting. TASKS The overall costs transferred from the financial accounting are divided into overhead costs and individual costs. These costs are classified in order to allocate them to the different cost-centres in the next step. 108

109 Cost-Centre Accounting (1) Based on the results of the cost-type accounting the costs are allocated to the cost centres. Cost-centre: Area of the company where costs accrue. There are different kinds of how to define and classify cost-centres: Spatially divided areas, e.g. assembling shop, warehouse Operational areas, e.g. procurement, manufacturing, sales Areas of responsibility, e.g. administration, general management Accounting aspects indirect and direct cost-centres TASKS Source specific apportion of the overhead costs to the cost-centres Describing the internal performance allocation Calculation of the required rate of interest Profitability accounting for each department 109

110 Cost-Centre Accounting (2) DIRECT COST-CENTRE Direct cost-centres are directly connected to the goods and services produced for the market. Their output is part of the manufacturing process. In a machine factory direct cost-centres could be e.g.: sales and distribution, welding shop, grinding shop. INDIRECT COST-CENTRE The services and products provided by indirect cost-centres are only for the internal use. E.g.: energy supply, service station, IT services, internal transport. 110

111 Cost-Unit Accounting The costs are distributed to the according cost-units either directly as individual costs or indirectly as overhead costs as a result of the cost-centre accounting. COST-UNIT: GOAL: A cost-unit (= a service or product) has to bear the costs it caused. Calculating the cost of manufacturing of the costunits. 111

112 The Correlation between Cost-Type Accounting, Cost-Centre Accounting and Cost-Unit Accounting Cost-type accounting Overall costs divided into overhead costs and individual costs Overhead costs Cost-centre accounting Direct cost centre Indirect cost centre Individual costs Cost-unit accounting Overall costs structured by cost-types. (Fig. Hammer 2012, p. 320) 112

113 Planned Cost Accounting Planned cost accounting Inflexible planned cost accounting Flexible planned cost accounting No distinction between fixed and variable Business overhead costs Distinction between fixed and variable Business overhead costs Full cost accounting or direct cost accounting (Fig. Hammer 2012, S. 322) 113

114 The Internal Information and Control System Information and control system Charts and figures Verbal information Statistics Accounting Reports Involving all areas of the company Cost-type accounting asset accounts, profit and loss accounts, Cost accounting Cost-centre accounting Cost-unit accounting Short-term income statement Annual financial statement Balance sheet Profit and loss -statement Annual management report Further information Individual verbal information Development of numbers Figures Target / Actual comparison efficiency analysis: Variance analysis Development of absolute deviations/numbers Figures showing the profit situation: Liquidity Pattern of finance Assets and liabilities structure Discussions (Fig. based on Luger 1998, p. 248) 114

115 Classic Accounting and Activity-Based Accounting Approach Classic cost accounting Activity-based accounting Cost-types Cost-types Cost-centres Cost-centres Sub-processes Main-processes Cost-units (products) Cost-units (products) (Fig. Hammer 2012, p. 324) 115

116 Target Costing Target profit Immediate need of cost reduction Further need of cost reduction Target price Allowable Costs Drifting Costs Target Costs (Fig. Hammer 2012, p. 325) 116

GCSE BUSINESS (8132) Specification For teaching from September 2017 onwards For exams in 2019 onwards. Version August 2016

GCSE BUSINESS (8132) Specification For teaching from September 2017 onwards For exams in 2019 onwards. Version August 2016 GCSE BUSINESS (8132) Specification For teaching from September 2017 onwards For exams in 2019 onwards Version 1.0 19 August 2016 2 Specification at a glance This qualification is linear. Linear means that

More information

Executive MBA. Semester I

Executive MBA. Semester I Executive MBA Semester I Course Code- EMB- 101 Course Name- Principles of Management Course Outline Definition, Functions, Process and Importance of Management, Managerial Roles, Managerial Skills and

More information

JOINT UNIVERSITIES PRELIMINARY EXAMINATIONS BOARD 2015 EXAMINATIONS BUSSINESS STUDIES - MSS J132 MULTIPLE CHOICE QUESTIONS

JOINT UNIVERSITIES PRELIMINARY EXAMINATIONS BOARD 2015 EXAMINATIONS BUSSINESS STUDIES - MSS J132 MULTIPLE CHOICE QUESTIONS JOINT UNIVERSITIES PRELIMINARY EXAMINATIONS BOARD 2015 EXAMINATIONS BUSSINESS STUDIES - MSS J132 MULTIPLE CHOICE QUESTIONS 1. What do the letters EOQ stand for? A. Estimated Order Quantity B. Economic

More information

THE AGILE MBA SUBJECT GUIDE. THE AIB AGILE MBA Version 3.0

THE AGILE MBA SUBJECT GUIDE. THE AIB AGILE MBA Version 3.0 THE AGILE MBA SUBJECT GUIDE THE AIB AGILE MBA Version 3.0 SUBJECTS AND FOCUS AREAS COMPLETE ALL 7 CORE SUBJECTS Corporate Governance Financial Management Leadership Marketing Management Operations Management

More information

1. Predetermined or standard performance level-setting Standard. Historical Data. Standard Costing

1. Predetermined or standard performance level-setting Standard. Historical Data. Standard Costing Week3 Standard Costing and Variance analysis helps MCSs Standard Costing of DM&DL -Part of the budgetary control system (Benchmark) -Expect lasts longer (long-term; constant) Price standard: E.g. Cost

More information

P2 Performance Management

P2 Performance Management Performance Pillar P2 Performance Management Examiner s Answers SECTION A Answer to Question One (a) The standard cost of the actual hours worked was 3,493-85 = 3,408. At 12 per hour the actual hours worked

More information

Chapter 1 Cost Management and Strategic Decision Making

Chapter 1 Cost Management and Strategic Decision Making Chapter 1 Cost Management and Strategic Decision Making LO 1: Understand how cost management supports strategic planning and decision making. Characteristics of Cost management Cost management is important

More information

The nature of business activity in each sector and the impact of sectoral change on business activity

The nature of business activity in each sector and the impact of sectoral change on business activity SL BUSINESS MANAGEMENT Syllabus Outline Unit 1: Business organization and environment 1.1 Introduction to business management The role of businesses in combining human, physical and financial resources

More information

ASSIGNMENT MBA I ST YEAR

ASSIGNMENT MBA I ST YEAR ASSIGNMENT MBA I ST YEAR M.B.A. 1st Year Assignment - 1 Management Process and Organisational Behaviour Q.1 What is Strategic Management. Explain its, Stages? Q.2 What is Five forces Model. Explain? Q.3

More information

SCHOOL OF DISTANCE EDUCATION :: ANDHRA UNIVERSITY 2-YEAR MBA I YEAR ASSIGNMENTS FOR THE ACADEMIC YEAR

SCHOOL OF DISTANCE EDUCATION :: ANDHRA UNIVERSITY 2-YEAR MBA I YEAR ASSIGNMENTS FOR THE ACADEMIC YEAR MANAGEMENT PROCESS AND BEHAVIOUR 1. a) Strategies for resolving intra-personal conflicts b) Business Ethics 2. a) Features of Organisational Culture b) Psychological Analysis of Behaviour and attitudes

More information

Strategy and General Management

Strategy and General Management Syllabus Strategy and General Management Managerial Economics Demand Analysis Production Function Cost Output Relations Market Structures Pricing Theories Advertising Macro Economics National Income Concepts

More information

2. People in Business

2. People in Business Compiled by: Shubhanshi Gaudani 1 2. People in Business 2.1 Motivating Workers Business Studies, CIE IGCSE (0450) 2.1.1 Importance of well motivated workforce WHY PEOPLE WORK AND WHAT MOTIVATION MEANS

More information

Summary of Lecture 1 The Study of Management and Organisations

Summary of Lecture 1 The Study of Management and Organisations Summary of Lecture 1 The Study of Management and Organisations Highlight The lecture delivers the development of management theories from early history to present. This forms the foundation for students

More information

During strategy implementation, the organization follows through on the chosen strategy

During strategy implementation, the organization follows through on the chosen strategy Human Resources Chapter 2: Strategic Human Resource Management The goal of strategic management in an organization is to deploy and allocate resources in a way that gives it a competitive advantage. Resources

More information

ECI & CIDC Short Term Internship Management Program for Finance & Accounts Specialization Topics Course Content Duration

ECI & CIDC Short Term Internship Management Program for Finance & Accounts Specialization Topics Course Content Duration ECI & CIDC Short Term Internship Management Program for Finance & Accounts Basic Accounting Structure (Introduction) Financial calculations: Applications Presentation of cash flow Cash flow and working

More information

IB Business Management Human Resource Management 2.4 Motivation Summary Notes

IB Business Management Human Resource Management 2.4 Motivation Summary Notes www.businessmanagementib.com PAYMENT OR FINANCIAL REWARD SYSTEMS HOURLY WAGE RATE An hourly wage rate or time rate is set for the job perhaps by comparing with other firms or similar jobs. The wage level

More information

Financial Accounting and Auditing Paper-III Financial Accounting

Financial Accounting and Auditing Paper-III Financial Accounting Revised Syllabus of the Courses of B.Com. Programme at T.Y.B.Com. with Effect from the Academic Year 2015-2016 for IDOL Students Financial Accounting and Auditing Paper-III Financial Accounting SECTION

More information

Bachelor of Science in Business Administration

Bachelor of Science in Business Administration Bachelor of Science in Business Administration Course # Course Name Course Description & Objectives Core Course Economics terms, concepts, theories, models and practice. Money and banking, price changes,

More information

Dr. Babasaheb Ambedkar Open University

Dr. Babasaheb Ambedkar Open University Enrollment Number: Subject Code : APGDF 201 Numerical Code: 0252 Subject : Strategic Management Total Marks : 70 Date : 20/01/2015 Times : 03.00 to 06.00 Section A (30) Answer the following (any three)

More information

SYLLABUS - ANALYSIS AND DECISION (20 credits)

SYLLABUS - ANALYSIS AND DECISION (20 credits) Chartered Postgraduate Diploma in Marketing (Level 7) SYLLABUS - ANALYSIS AND DECISION (20 credits) This unit consists of three parts: Strategic audit, Strategic options, and Making strategic marketing

More information

Part A1 -Management principles

Part A1 -Management principles INDIAN INSTITUTE OF MATERIALS MANAGEMENT Post Graduate Diploma in Logistics Management 1 June 2011 Paper 1 Management Principles and Business Finance Date: 11.06.2011 Max Marks: 100 Time: 10.00AM to 1.00PM

More information

Organizational Behaviour

Organizational Behaviour Bachelor of Commerce Programme Organizational Behaviour Introduction The Da Vinci Institute for Technology Management (Pty) Ltd Registered with the Department of Education as a private higher education

More information

MANAGEMENT CASE STUDY NOVEMBER 2018 EXAM ANSWERS. Variant 2

MANAGEMENT CASE STUDY NOVEMBER 2018 EXAM ANSWERS. Variant 2 MANAGEMENT CASE STUDY NOVEMBER 2018 EXAM ANSWERS Variant 2 These answers have been provided by CIMA for information purposes only. The answers created are indicative of a response that could be given by

More information

MODULE 1: INTRODUCTION TO STRATEGIC MANAGEMENT ACCOUNTING

MODULE 1: INTRODUCTION TO STRATEGIC MANAGEMENT ACCOUNTING MODULE 1: INTRODUCTION TO STRATEGIC MANAGEMENT ACCOUNTING Part A: Value Shareholder value Customer value Stakeholder value Which viewpoint should be taken when determining value? Part B: The strategic

More information

2. To be maximally effective, the human resource management function of a company must be isolated from the company's strategic management process.

2. To be maximally effective, the human resource management function of a company must be isolated from the company's strategic management process. Chapter 02 True / False Questions 1. The goal of strategic management in an organization is to deploy and allocate resources in a way that it provides the company

More information

CMA Part 2 Financial Decision Making. Study Unit 9 - Decision Analysis and Risk Management Ronald Schmidt, CMA, CFM

CMA Part 2 Financial Decision Making. Study Unit 9 - Decision Analysis and Risk Management Ronald Schmidt, CMA, CFM CMA Part 2 Financial Decision Making Study Unit 9 - Decision Analysis and Risk Management Ronald Schmidt, CMA, CFM Objectives of the Class Use Marginal Analysis for Decision Making Calculate effect on

More information

External and Internal Analyses. External and Internal Analyses. Nature of an Internal Audit. Key Internal Forces. Basis for objectives & strategies:

External and Internal Analyses. External and Internal Analyses. Nature of an Internal Audit. Key Internal Forces. Basis for objectives & strategies: Comprehensive Strategic Management Model External Audit External and Internal Analyses Vision & Mission Statements Chapter 2 Chapter Long-Term Objectives Chapter 5 Internal Audit Chapter 4 Generate, Evaluate,

More information

UNIVERSITY OF MUMBAI

UNIVERSITY OF MUMBAI AC. 6.6.2012 Item No.4.109 UNIVERSITY OF MUMBAI Revised Syllabus for the MHRDM Program: MHRDM Course: MHRDM Second Year (Semester II) & Third Year (Semester I &II) (Part Time) (As per Credit Based Semester

More information

SCHOOL OF DISTANCE EDUCATION :: ANDHRA UNIVERSITY 2-YEAR MBA I YEAR ASSIGNMENTS FOR THE ACADEMIC YEAR

SCHOOL OF DISTANCE EDUCATION :: ANDHRA UNIVERSITY 2-YEAR MBA I YEAR ASSIGNMENTS FOR THE ACADEMIC YEAR Paper I: MANAGEMENT PROCESS AND BEHAVIOUR 1. a) Differences between leaders and managers b) Corporate Governance 2. a) Planning Premises b) Decision Tree Analysis 3. a) Theory X, Theory Y and Theory Z

More information

The Measurement and Importance of Profit

The Measurement and Importance of Profit The Measurement and Importance of Profit The term profit comes from the Old French prufiter, porfiter, meaning to benefit. Throughout history, the notion of profit has always been a controversial subject.

More information

1 Cost Accounting - Basic Concepts & Treatment of Special Items

1 Cost Accounting - Basic Concepts & Treatment of Special Items 1 Cost Accounting - Basic Concepts & Treatment of Special Items This Chapter Includes: Cost Accounting : Necessity & Importance; Cost Department, Costing System, Design of Forms & Records, Treatment of:

More information

Essentials of Contemporary Management

Essentials of Contemporary Management Essentials of Contemporary Management Chapter 8 Organizing: Control and Culture PowerPoint Presentation by Charlie Cook Copyright The McGraw-Hill Companies, Inc., 2004. All rights reserved. Learning Objectives

More information

5. PRODUCTION VALUE CHAIN, TYPES OF PRODUCTION, HUMAN RESOURCES, CORPORATE FINANCE

5. PRODUCTION VALUE CHAIN, TYPES OF PRODUCTION, HUMAN RESOURCES, CORPORATE FINANCE 5. PRODUCTION VALUE CHAIN, TYPES OF PRODUCTION, HUMAN RESOURCES, CORPORATE FINANCE Value Chain A set of activities that a firm operating in a specific industry performs in order to deliver a valuable product

More information

Master of Business Administration Course Descriptions

Master of Business Administration Course Descriptions Master of Business Administration Course Descriptions CORE COURSES MBAB 5P01 Accounting for Decision-Making I The functional basics of accounting for management and business decisions. Data collection,

More information

UNIVERSITY GRANTS COMMISSION NET BUREAU

UNIVERSITY GRANTS COMMISSION NET BUREAU UNIVERSITY GRANTS COMMISSION NET BUREAU NET SYLLABUS Subject : Management Code No. : 17 Unit I Management Concept, Process, Theories and Approaches, Management Roles and Skills Functions Planning, Organizing,

More information

GLOSSARY OF TERMS ENTREPRENEURSHIP AND BUSINESS INNOVATION

GLOSSARY OF TERMS ENTREPRENEURSHIP AND BUSINESS INNOVATION Accounts Payable - short term debts incurred as the result of day-to-day operations. Accounts Receivable - monies due to your enterprise as the result of day-to-day operations. Accrual Based Accounting

More information

IB Business Management Pre-Released Case Study May 2018 Key Terms: Activity II

IB Business Management Pre-Released Case Study May 2018 Key Terms: Activity II IB Business and Management: www.businessmanagementib.com IB BUSINESS MANAGEMENT CASE STUDY MAY 2018: KEY TERMS AND DEFINITIONS Below are the definitions for all key terms as they appear in the IB Business

More information

SCHOOL OF DISTANCE EDUCATION :: ANDHRA UNIVERSITY. Paper I: MANAGEMENT PROCESS AND BEHAVIOUR

SCHOOL OF DISTANCE EDUCATION :: ANDHRA UNIVERSITY. Paper I: MANAGEMENT PROCESS AND BEHAVIOUR Paper I: MANAGEMENT PROCESS AND BEHAVIOUR 1. a) Corporate Governance b) Differences between leaders and managers 2. a) Decision Tree Analysis b) Planning Premises 3. a) Leadership Styles b) Theory X, Theory

More information

Manager, Business Performance & Development / Capital Projects

Manager, Business Performance & Development / Capital Projects Bethesda Hospital Incorporated Position Description Date: Position Title: Reports to: Manager, Business Performance & Development / Capital Projects SECTION 1: Position Summary The is responsible for leading

More information

Bachelor in Business Administration

Bachelor in Business Administration Bachelor in Business Administration Course Descriptions Programme Compulsory Courses LAW 021 Principles of Commercial Law This course deals with the study of the principles of commercial law through a

More information

Chapter 12 Applications in Manufacturing Sector. Book:- Waman S Jawadekar

Chapter 12 Applications in Manufacturing Sector. Book:- Waman S Jawadekar Chapter 12 Applications in Manufacturing Sector Book:- Waman S Jawadekar Introduction This chapter is an introduction to the business applications of MIS. For each application, inputs, which are processed

More information

2 papers & controlled assessment (all one tier of entry)

2 papers & controlled assessment (all one tier of entry) Subject: Exam board/ overall exam code: Exam content: BUSINESS STUDIES EDEXCEL/ 2BS01 2 papers & controlled assessment (all one tier of entry) Paper/module number Duration Content Exam date Percentage

More information

MANAGEMENT SYLLABUS. [Including Business Admn. Mgt./Marketing/Marketing Mgt. /Industrial Relations and Personnel Mgt., etc.]

MANAGEMENT SYLLABUS. [Including Business Admn. Mgt./Marketing/Marketing Mgt. /Industrial Relations and Personnel Mgt., etc.] MANAGEMENT SYLLABUS [Including Business Admn. Mgt./Marketing/Marketing Mgt. /Industrial Relations and Personnel Mgt., etc.] Managerial Economics-Demand Analysis, Production Function, Cost-output relations,

More information

1: NATURE CONCEPTS AND FUNCTIONS OF HRM

1: NATURE CONCEPTS AND FUNCTIONS OF HRM Subject Paper No and Title 9: HUMAN RESOURCE MANAGEMENT Module No and Title Module Tag 1: NATURE CONCEPTS AND FUNCTIONS OF HRM COM_P9_M1 TABLE OF CONTENTS 1. Learning Outcomes 2. Introduction Human Resource

More information

Management Fundamentals

Management Fundamentals Management Fundamentals Introduction to Management 1. Explain the meaning of the term Management. 2. List the core functions of management. 3. Briefly explain the core functions of management. Example:

More information

Module Practical Application Checklist:

Module Practical Application Checklist: Module Practical Application Checklist: MODULE 1 The Practical Application Checklists outline specific workplace tasks, by competency area, that CASB students are able to perform upon completion of each

More information

Essentials of Business (Revision Kit)

Essentials of Business (Revision Kit) VILLA COLLEGE Essentials of Business (Revision Kit) Contents Introduction to Business... 2 Business Strategy... 3 Finance and Accounts... 4 Business Environment... 7 Business Objectives and Planning Process...

More information

SEM 1 FUNDAMENTALS AND PRACTICE OF MODERN MANAGEMENT MULTIPLE CHOICE QUESTIONS

SEM 1 FUNDAMENTALS AND PRACTICE OF MODERN MANAGEMENT MULTIPLE CHOICE QUESTIONS SEM 1 FUNDAMENTALS AND PRACTICE OF MODERN MANAGEMENT MULTIPLE CHOICE QUESTIONS PRODUCTION MANAGEMENT 1. The main objective of Production is to make Suitable changes in the form of goods changes which are

More information

Composed & Solved Dua Waqar Vu Askari Team MGT603 Online Quiz#3 Lecture# 1 to 37 Six Quizzes Solved..

Composed & Solved Dua Waqar Vu Askari Team  MGT603 Online Quiz#3 Lecture# 1 to 37 Six Quizzes Solved.. Composed & Solved MGT603 Online Quiz#3 Lecture# 1 to 37 Six Quizzes Solved.. By Question # 1 of 15 (Start time: 08:34:41 PM) Total Marks: 1 Firms in quadrant-iv of grand strategy matrix have which of the

More information

Unit 2 Human Resource Planning

Unit 2 Human Resource Planning Unit 2 Human Resource Planning Human Resource Planning (HRP) is a process of determining and ensuring the right number of people, in right place at right time, capable of executing the assigned task in

More information

Higher Business Management Past Paper Questions

Higher Business Management Past Paper Questions Higher Business Management Past Paper Questions Contents 1 Case Studies (Section 1)... iii 1.1 New 2015 Case Study... 1 1.2 Specimen Paper Case Study... 6 1.3 Exemplar Paper Case Study... 11 2 Understanding

More information

Chapter 4: Internal Assessment

Chapter 4: Internal Assessment Chapter 4: Internal Assessment 1 Comprehensive Strategic Management Model External Audit Chapter 3 Vision & Mission Statements Chapter 2 Long-Term Objectives Chapter 5 Generate, Evaluate, Select Strategies

More information

Supply chain management theory, NQF level 6, Credits 10

Supply chain management theory, NQF level 6, Credits 10 SUPPLY CHAIN MANAGER Knowledge modules 132401-001-01-00 KM-01 Supply chain theory, NQF level 6, Credits 10 132401-001-01-00 KM-02 Supply chain service delivery operational planning, NQF level 6, Credits

More information

CERTIFICATIONS IN HUMAN RESOURCES. SPHRi TM Senior Professional in Human Resources - International TM SPHRi. Exam Content Outline

CERTIFICATIONS IN HUMAN RESOURCES. SPHRi TM Senior Professional in Human Resources - International TM SPHRi. Exam Content Outline CERTIFICATIONS IN HUMAN RESOURCES SPHRi TM Senior Professional in Human Resources - International TM 2018 SPHRi Exam Content Outline SPHRi Exam Content Outline At-a-Glance: SPHRi Exam Weighting by Functional

More information

AIR FORCE SCHOOL HASIMARA. Lesson Plan. Board: CBSE Class: XII comm Subject: Business Studies

AIR FORCE SCHOOL HASIMARA. Lesson Plan. Board: CBSE Class: XII comm Subject: Business Studies AIR FORCE SCHOOL HASIMARA Lesson Plan Board: CBSE Class: XII comm Subject: Business Studies Chapter Name: Principles of Management Nature and Significance Prerequisite Knowledge: Objectives Short description

More information

QCF Syllabus. Management of Financial Resources and Performance

QCF Syllabus. Management of Financial Resources and Performance QCF Syllabus Management of Financial Resources and Performance Unit Title Management of Financial Resources and Performance Unit Reference Number D/602/5727 Guided Learning Hours 180 Level 7 Number of

More information

CGMA Competency Framework

CGMA Competency Framework CGMA Competency Framework Technical skills CGMA Competency Framework 1 Technical skills : This requires a basic understanding of the business structures, operations and financial performance, and includes

More information

The Evolution of Management Theory

The Evolution of Management Theory The Evolution of Management Theory Chapter 2 2.1: Provide some examples of early management practice. Pyramid Construction: Managers organised the workers and told them what to do, organised them and oversaw

More information

Occupation: Operations Manager (Head of Operations / Asst Operations Director / Asst F&B Director / Banquet Director)

Occupation: Operations Manager (Head of Operations / Asst Operations Director / Asst F&B Director / Banquet Director) Occupation: Operations Manager (Head of Operations / Asst Operations Director / Asst F&B Director / Banquet Director) Occupation Description: The Operations Manager (Head of Operations/Assistant Operations

More information

Master of Business Administration Program in the Faculty of Business Administration and Economics

Master of Business Administration Program in the Faculty of Business Administration and Economics Master of Business Administration Program in the Faculty of Business Administration and Economics The Faculty of Business Administration and Economics at Haigazian University offers a degree program leading

More information

MANAGEMENT. Study School General Management 1

MANAGEMENT. Study School General Management 1 GENERAL MANAGEMENT Study School 2009 General Management 1 LECTURERS Mrs M Vrba 012429-4643 4643 vrbamj@unisa.ac.za Prof T Brevis 012429-4764 4764 brevit@unisa.ac.za ac General Management 2 TOPICS Introduction

More information

The following are all product costs except: a. Direct materials b. Factory overhead c. Direct labor d. Sales and administrative expenses

The following are all product costs except: a. Direct materials b. Factory overhead c. Direct labor d. Sales and administrative expenses 1 MULTIPLE CHOICE 1-2 I certify that I am taking this assessment alone and that I am receiving no help with it except through the use of my textbook and notes. I have not been given the questions in advance.

More information

PESIT Bangalore South Campus Hosur road, 1km before Electronic City, Bengaluru -100 Department of Information Sciences and Engineering

PESIT Bangalore South Campus Hosur road, 1km before Electronic City, Bengaluru -100 Department of Information Sciences and Engineering Management & Entrepreneurship for IT industry INTERNAL ASSESSMENT TEST 1 Solution Document 1. A group of people wants to start a new engineering college. The group s long term vision is to make this college

More information

MARGINAL COSTING CATEGORY A CHAPTER HIGH MARKS COVERAGE IN EXAM

MARGINAL COSTING CATEGORY A CHAPTER HIGH MARKS COVERAGE IN EXAM 1 MARGINAL COSTING CATEGORY A CHAPTER HIGH MARKS COVERAGE IN EXAM Question 1 Arnav Ltd. manufacture and sales its product R-9. The following figures have been collected from cost records of last year for

More information

BAA Level 4 Extended Diploma in Business Management 120 Credits

BAA Level 4 Extended Diploma in Business Management 120 Credits BAA Level 4 Extended Diploma in Business Management 120 Credits Level 4 Extended Diploma in Business This qualification will give learners a thorough grounding in Business and is ideal for learners who

More information

Human Resource Management. Year 12 Semester three Unit six

Human Resource Management. Year 12 Semester three Unit six Human Resource Management Year 12 Semester three Unit six Human Resource Management Human resource management (HRM) is the management of the employment relationship. Broadly speaking it covers establishing,

More information

EXECUTIVE DEVELOPMENT & GROWTH FOR EXCELLENCE (EDGE)

EXECUTIVE DEVELOPMENT & GROWTH FOR EXCELLENCE (EDGE) EXECUTIVE DEVELOPMENT & GROWTH FOR EXCELLENCE (EDGE) A Singapore Workforce Skills Qualifications Programme To keep up with the changing needs of a knowledge-based economy, the EDGE programmes are designed

More information

BUSINESS MANAGEMENT & FINANCIAL MANAGEMENT (BMFM)

BUSINESS MANAGEMENT & FINANCIAL MANAGEMENT (BMFM) BUSINESS MANAGEMENT & FINANCIAL MANAGEMENT (BMFM) A Singapore Workforce Skills Qualifications Programme These business skill courses can support a manager s needs to promote best working practices and

More information

COST C O S T COST 1/12/2011

COST C O S T COST 1/12/2011 Chapter 3 COST CONCEPT AND DESIGN ECONOMICS C O S T Ir. Haery Sihombing/IP Pensyarah Fakulti Kejuruteraan Pembuatan Universiti Teknologi Malaysia Melaka COST Cost is not a simple concept. It is important

More information

UNIVERSITY OF ENGINEERING AND MANAGEMENT, JAIPUR Lecture-wise Plan Subject Name: STRATEGIC MANAGEMENT Year: 2nd Year Module Numbe r

UNIVERSITY OF ENGINEERING AND MANAGEMENT, JAIPUR Lecture-wise Plan Subject Name: STRATEGIC MANAGEMENT Year: 2nd Year Module Numbe r Subject Name: STRATEGIC MANAGEMENT Year: nd Year Module Topics Numbe r Chapter : Nature of Business Policy and Strategic Management Subject Code: BBA-0 Semester: rd Numbe r of Lecture s 0L. An Introduction,

More information

M A N A G E M E N T F U N D A M E N T A L S I N T R O D U C T I O N T O M A N A G E M E N T G R A D U A T E D I P L O M A I N M A N A G E M E N T

M A N A G E M E N T F U N D A M E N T A L S I N T R O D U C T I O N T O M A N A G E M E N T G R A D U A T E D I P L O M A I N M A N A G E M E N T M A N A G E M E N T F U N D A M E N T A L S I N T R O D U C T I O N T O M A N A G E M E N T G R A D U A T E D I P L O M A I N M A N A G E M E N T M A N A G I N G I N T U R B U L E N T T I M E S 18/05/2017

More information

M A N A G E M E N T F U N D A M E N T A L S I N T R O D U C T I O N T O M A N A G E M E N T G R A D U A T E D I P L O M A I N M A N A G E M E N T

M A N A G E M E N T F U N D A M E N T A L S I N T R O D U C T I O N T O M A N A G E M E N T G R A D U A T E D I P L O M A I N M A N A G E M E N T M A N A G E M E N T F U N D A M E N T A L S I N T R O D U C T I O N T O M A N A G E M E N T G R A D U A T E D I P L O M A I N M A N A G E M E N T M A N A G I N G I N T U R B U L E N T T I M E S 24/03/2017

More information

Topic 1: Strategic Human Resource Management (MMH230) Summary Notes. What is Human Resource Management: What Motivates People to Work:

Topic 1: Strategic Human Resource Management (MMH230) Summary Notes. What is Human Resource Management: What Motivates People to Work: Strategic Human Resource Management (MMH230) Summary Notes Topic 1: What is Human Resource Management: Human resource management involves managing people within the employer-employee relationship. It involves

More information

Strategy is the way a business operates in order to achieve its aims and objectives.

Strategy is the way a business operates in order to achieve its aims and objectives. Chapter 6 Strategy and implementation Business objectives and strategy Strategy is the way a business operates in order to achieve its aims and objectives. There are two sides to strategy - the first is

More information

UNIT 3 ORGANIZING. 1. A) Explain the nature and purpose of organization. (Nov'06)

UNIT 3 ORGANIZING. 1. A) Explain the nature and purpose of organization. (Nov'06) UNIT 3 ORGANIZING 1. A) Explain the nature and purpose of organization. (Nov'06) Definition of Organization Koontz and O'Donnell define organizing as "the grollij1ng of activities necessary to attain objectives,

More information

Favorite Business Models...

Favorite Business Models... Favorite Business Models... 30 Slides Powered by www.drawpack.com. All rights reserved. Markets and Structure of Flow Resources Money Resource markets Resources Money Taxes, goods Services, money Manufacturer

More information

Chapter Outline. The importance of strategic management

Chapter Outline. The importance of strategic management Chapter 8 Strategic Management Chapter Outline The importance of strategic management Explain why strategic management is important Discuss what studies of the effectiveness of strategic management have

More information

EVA & Strategy. Stern Stewart, April ABC, Balanced Scorecard & EVA Stern Stewart, April TakeAway Points

EVA & Strategy. Stern Stewart, April ABC, Balanced Scorecard & EVA Stern Stewart, April TakeAway Points EVA & Strategy Stern Stewart, April 2000 ABC, Balanced Scorecard & EVA Stern Stewart, April 1999 TakeAway Points In business circles,the term strategic seems to be a synonym for negative present value

More information

Investment appraisal

Investment appraisal Investment appraisal 2017-18 OBJECTIVE criteria to choose among projects INVESTMENT APPRAISAL Investment: INVESTMENT APPRAISAL Investment: purchase of capital goods INVESTMENT APPRAISAL Investment: purchase

More information

IFRS Training. IAS 2 Inventories. Professional Advisory Services

IFRS Training. IAS 2 Inventories.   Professional Advisory Services IFRS Training IAS 2 Inventories Table of Contents Section 1 Overview 2 Scope 3 Definitions 4 Measurement 5 Perpetual Versus Periodic 6 Cost Formulas 7 Net Realizable Value 8 Recognition 9 Disclosure Section

More information

Should we Diversify? Corporate-Level Strategy. Two Levels of Strategy. Key Questions in Corporate Strategy. Chapter 6

Should we Diversify? Corporate-Level Strategy. Two Levels of Strategy. Key Questions in Corporate Strategy. Chapter 6 Chapter 6 Corporate-Level Strategy Should we Diversify? 1 Two Levels of Strategy A diversified company has two levels of strategy 1. Business-Level Strategy (Competitive Strategy) How to create competitive

More information

OPERATIONAL CASE STUDY NOVEMBER 2016 EXAM ANSWERS. Variant 1. The November 2016 exam can be viewed at

OPERATIONAL CASE STUDY NOVEMBER 2016 EXAM ANSWERS. Variant 1. The November 2016 exam can be viewed at OPERATIONAL CASE STUDY NOVEMBER 2016 EXAM ANSWERS Variant 1 The November 2016 exam can be viewed at https://connect.cimaglobal.com/resources/november-2016- operational-case-study-variant-1 SECTION 1 SOLAR

More information

STUDY SUBJECTS TAUGHT IN ENGLISH FOR EXCHANGE STUDENTS SPRING SEMESTER 2017/2018

STUDY SUBJECTS TAUGHT IN ENGLISH FOR EXCHANGE STUDENTS SPRING SEMESTER 2017/2018 STUDY SUBJECTS TAUGHT IN ENGLISH FOR EXCHANGE STUDENTS SPRING SEMESTER 2017/2018 1-3 YEAR Study programme: INTERNATIONAL BUSINESS Credits Description of study subject (ECTS) Subject International Business

More information

STRATEGY PERFORMANCE REVIEW

STRATEGY PERFORMANCE REVIEW INVESTMENT CASE ABOUT THIS REPORT OUR OUR OPERATING ENVIRONMENT OUR STRATEGY AND PERFORMANCE STRATEGY PERFORMANCE Our strategy is informed by our vision, mission and values, as defined in the Investment

More information

NOGDAWINDAMIN FAMILY AND COMMUNITY SERVICES

NOGDAWINDAMIN FAMILY AND COMMUNITY SERVICES This dictionary describes the following six functional competencies and four enabling competencies that support the differentiated territory for professional accountants in strategic management accounting:

More information

Chapter 13: Motivation at work Motivation. Motivation theories

Chapter 13: Motivation at work Motivation. Motivation theories Chapter 13: Motivation at work Motivation People work for a number of reasons. Most people work because they need to earn money to survive, while others work voluntarily for other reasons. Motivation is

More information

An Introduction to Cost Terms and Purposes

An Introduction to Cost Terms and Purposes CHAPTER 2 An Introduction to Cost Terms and Purposes Overview This chapter introduces the basic terminology of cost accounting. Communication among managers and management accountants is greatly facilitated

More information

716 West Ave Austin, TX USA

716 West Ave Austin, TX USA FRAUD-RELATED INTERNAL CONTROLS GLOBAL Headquarters the gregor building 716 West Ave Austin, TX 78701-2727 USA Figure 2.1 COSO defines an internal control as a process, effected by an entity s board of

More information

Power of Human Resource Management in the booming Sri Lankan Economy*

Power of Human Resource Management in the booming Sri Lankan Economy* Power of Human Resource Management in the booming Sri Lankan Economy* By Professor Dr. Henarath H.D.N.P.Opatha BSc Bus Adm (Special) (USJ); MSc Bus Adm (HRM) (USJ); MBA (Birmingham); Dip PM&IR (CTC); Dip

More information

Internal Influences on Corporate Objectives and Decisions

Internal Influences on Corporate Objectives and Decisions Internal Influences on Corporate Objectives and Decisions All businesses are subject to various internal influences considering the markets in which they operate. Such variables are specific to their configuration,

More information

Cambridge International Examinations Cambridge International General Certificate of Secondary Education (9 1)

Cambridge International Examinations Cambridge International General Certificate of Secondary Education (9 1) Cambridge International Examinations Cambridge International General Certificate of Secondary Education (9 1) BUSINESS STUDIES 0986/01 Paper 1 For examination from 2019 MARK SCHEME Maximum Mark: 80 Specimen

More information

Main Menu.» Types of Businesses» Human Resources & Management» Finance & Accounting» Marketing, Production & Distribution

Main Menu.» Types of Businesses» Human Resources & Management» Finance & Accounting» Marketing, Production & Distribution 1 Objectives 1. To identify the types of businesses. 2. To identify departments within businesses. 3. To describe the activities each department is responsible for overseeing. 2 Main Menu» Types of Businesses»

More information

KHEMUNDI COLLEGE, DIGAPAHANDI

KHEMUNDI COLLEGE, DIGAPAHANDI KHEMUNDI COLLEGE, DIGAPAHANDI Department of Commerce s & Outcomes B.Com. 1st Semester Subject: Financial Accounting Subject Code: C 01 1. To understand the meaning of accounting and accountancy. 2. To

More information

Chapter Outline. Chapter 4 The Internal Assessment. The Nature of an Internal Audit. The Resource-Based View (RBV) Integrating Strategy & Culture

Chapter Outline. Chapter 4 The Internal Assessment. The Nature of an Internal Audit. The Resource-Based View (RBV) Integrating Strategy & Culture Chapter 4 The Internal Assessment Strategic Management: Concepts & Cases 13 th Edition Fred David Ch 4-١ Chapter Outline The Nature of an Internal Audit The Resource-Based View (RBV) Integrating Strategy

More information

COST AND MANAGEMENT ACCOUNTING

COST AND MANAGEMENT ACCOUNTING EXECUTIVE PROGRAMME COST AND MANAGEMENT ACCOUNTING SAMPLE TEST PAPER (This test paper is for practice and self study only and not to be sent to the institute) Time allowed: 3 hours Maximum marks : 100

More information

MODERN OFFICE PRACTICE

MODERN OFFICE PRACTICE MODERN OFFICE PRACTICE UNIT 1: ACCOUNTS & FINANCE Basic Accounting concepts Capital & Revenue Financial statements - Preparation of final Accounts Schedule VI Part I & Part II. Partnership Accounts - Admission,

More information

Types of Systems from a Functional Perspective

Types of Systems from a Functional Perspective Types of Systems from a Functional Perspective Information systems can be classified by the specific organizational function they serve, as well as by organizational level. We now describe typical information

More information

CHAPTER 15 MANAGING INTERNATIONAL OPERATIONS

CHAPTER 15 MANAGING INTERNATIONAL OPERATIONS CHAPTER 15 MANAGING INTERNATIONAL OPERATIONS LEARNING OBJECTIVES: 1. Identify the elements that are important to consider when formulating production strategies. 2. Identify key considerations when acquiring

More information

The Examiner's Answers Specimen Paper. Performance Management

The Examiner's Answers Specimen Paper. Performance Management The Examiner's Answers Specimen Paper P2 - SECTION A Answer to Question One The Value Chain is the concept that there is a sequence of business factors by which value is added to an organisation s products

More information

P2 Performance Management

P2 Performance Management Performance Pillar P2 Performance Management Examiner s Answers SECTION A Answer to Question One (a) (i) One of the reasons why the chart does not provide a useful summary of the budget data is inherent

More information