Career Development Services

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2 Reduction in Force (RIF) Best Practices A Comprehensive Approach Cascade s comprehensive RIF services provide organizational consultation. Our goal is to support and enhance your management practices to address morale, retention, and trust issues. As you and your organization plan for a reduction in force, Cascade offers the following suggestions to provide support to every level of the organization. For Supervisors and Managers Contact EAP for consultation Develop a step by step approach based on size and timing of RIF Timing of interventions and employer response Provide on-site EAP seminar regarding their emotional awareness of change and transition Layoff skills and what the manager can do to minimize the negative impact Do they need training? Who will be doing the training? Tools and techniques for leading remaining employees through the process of change Managing morale For Employees being laid off Offer EAP resources and provide knowledge of what may happen to them emotionally and tips to get through it. Group seminars* Individual EAP sessions Financial coaching Job Search Skills Assessments Strengths Resumes/interviewing, hidden job market Internet Resources Employees remaining Provide on-site EAP seminars for topics such as: Coping with Change Coping with Survivor Guilt Staying Optimistic Time Management doing more with less *additonal fees may apply

3 Services for Employees and their Families: Cascade Centers offers a variety of resources which are available to employees and their families, ranging from one-on-one counseling, career assessment and testing, to job seeking services. Individual Counseling During an individual session, the EAP counselor provides a general assessment of interests, motivation, and job skills. The individual is assisted in creating a job search plan, how to write a resume and cover letter, and tips and practice for interviewing. EAP counselors also help with the emotional challenges and stresses that come with losing a job and coping with life adjustments. Financial Consultation Financial coaches provide a needs analysis and an online written action plan to help develop better spending habits, reduce debt, improve credit, and increase savings to employees and benefit-eligible family members. Job Seeking Services Cascade can help with resumes, cover letters, and interviewing skills. Users also have access to an on-line resume builder. Online Resources at Resources include: Information about the three important factors for a successful job search. Career assessments and testing for the next steps in your career based on your interests, personality, and strengths. Useful links such as education information, employment trends, and salary information. Cascade Personal Advantage (CPA) Website This expanded area of the website, includes financial calculators, extensive career development articles, and other resources. To Access CPA: 1. Go to 2. Click Member Log in 3. Register as a new user 4. Enter your company as password To Access the Career Transition section of the site: 1. Click on the Personal Growth tab 2. Click on Managing Work and Family 3. Click Career Transition from the drop down menu *Some assessments are free, others are an additional cost.

4 Additional Services Available to Employees These are customized to meet the employee s unique needs. The employee receives individual career planning and in-depth career assessment and consultation. Individual Career Planning During an individual session with an EAP professional, Cascade gathers information regarding where you are in your career, where you would like to be, your motivations, and skills. Cascade then assists in developing a career search strategy. Possible strategies include creating a contact list for networking and/or informational interviews, research on the internet, how to look for a stop gap job, sending resumes/applications on-line, using employment agencies and utilizing the employment department. Individual counseling services can be utilized face-to-face (locally), through Cascade s on-line e-support services, or over the phone. In-Depth Career Assessments and Consultation When not sure of what to do next, the two most used assessment tools are the Strong Interest Inventory and the MBTI. These can be completed locally either via hard copy or over the internet. If not local, the internet can be used where both the client and the career counselor can have access to the information. Once results from the assessments are received and a report generated, the client then receives a minimum of one hour of consultation. The consultation includes reviewing the results and discussing next steps. Cascade Personal Advantage (CPA) Website This expanded area of the website, includes financial calculators, extensive career development articles, and other resources. To Access CPA: 1. Go to 2. Click Member Log in 3. Register as a new user 4. Enter your company as password To Access the Career Transition section of the site: 1. Click on Personal Growth 2. Click on Managing Work and Family 3. Click Career Transition from the drop down menu Additional Fees May Apply

5 Employer Services Layoffs are usually hard on everyone in an organization; those leaving, those staying, those making the decisions and (if different) those who have to tell the employees they are being laid off. Cascade Centers EAP can help all involved at every step. We learn about your organization and create an approach for your employees that is most effective. Consultation Pre-Layoff Cascade provides pre-layoff consultation to managers. The consultation includes a phone meeting with managers to facilitate discussions about the layoff plan, tips for communicating the decisions to the employees, and when and how to communicate and support those being laid off and those remaining. Also included are the Cascade EAP services which can be utilized through the different stages in the process. Post-Layoff Post-layoff services include phone consultation with managers on dealing with change. We can facilitate a discussion for managers in the process of determining what and how to make changes with fewer people. We also work one on one with those employees who remain regarding their feelings of guilt, being overwhelmed, loss, and uncertainty. *Both pre- and post-layoff services can be provided on-site for a fee. On-site Supervisor Support These seminars are one hour in length and include a combination of lecture, discussion, exercises and handouts. Topics can be customized and expanded in length to meet your organizational needs. Fees may apply. How to Motivate This is an individualized approach. Learning about the team and the manager, this program works with the manager on how best to proceed to get the work done and to support and motivate staff. Coping with Downsizing: Training for Managers This seminar is for managers with employees experiencing the effects of downsizing, reorganizing, or other organizational challenges. Managers will develop the skills to best navigate their team to be successful in this new environment.

6 On-Site Services These seminars are one hour in length and most include a combination of lecture, discussion, exercises and handouts. Topics can be customized and expanded in length to meet your organizational needs. Fees may apply. Career Development Seminar This seminar begins by looking at what your strengths are and where you might use those strengths. Participants walk away with a list of their strengths, ideas on where they can use those skills and a list of names of people or companies to begin the research. Coping with Change The changes that are associated with a layoff are many. Those changes can bring up different emotions and this seminar helps the participants understand what they may be going through and help them with each phase of transition. Coping with Survivor Guilt Not losing your job can be a great relief but it can still leave a person with a myriad of emotional reactions. This session addresses the guilt of remaining, the stressors of having to do more with less and the possible loss of friends and colleagues. Optimism in a Pessimistic Environment During economic difficulties and layoffs can easily leave us fearful and perhaps cynical. However, how we cope with hard times can affect our productivity, our relationships and our health. This seminar presents ideas on how to help choose the attitude we want to have as we live through a rough time. Job Search Skills For local companies, a three hour on-site training covering building a successful resume, networking and interviewing is available. However, your employees can receive this same information over the internet from their own computers and phone with a webinar. Support Group during Hard Times Sometimes just having a place to go to talk about your concerns can be of help by knowing you are not alone in your feelings and by gaining tips from others on how to cope with difficult times. Layoff and Change Support Cascade can help your employees with the emotional and psychological effects of losing their jobs. This is an on-site program which explores the stages of transition and how employees can help themselves through the process. Additional Fees May Apply

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