Hafan Cymru Job Description

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1 Job title Grade / Salary Scale Location Contract hours Working Pattern Responsible to Responsible for (staff / finance / Service Users /Customers Job Purpose Competency and Level required Project Manager Job Description Salary 29,881 per annum (Pro-rata 0.6 Full time equivalent) Fixed Term Contract for up to 3 years from date of appointment. The post is funded by a BIG Lottery People & Places Grant Head Office Carmarthen (role to cover all Wales) Part time (22.2hrs) Flexible working across 5 days of the week (22.2hours total) to suit the needs of the project (with occasional option to work evenings or weekend) Head of Income Generation and PR of Staff Project staff, volunteers & placements Finance Project budget Customers Current and potential members of Men s Sheds in Wales and external stakeholders. To be responsible for the setting up, establishment and embedding of the Men s Sheds Cymru Project and movement within Wales. The project will develop a network of Men s Sheds across Wales and will directly benefit at least 500 men with a focus on those who are socially isolated. The Project Manager will be responsible for all elements of the day to day operation and coordination of the project. The Project Manager will line manage and direct the two Regional Advocates and will be the strategic lead for the project in its dealings with local and national government, businesses and organisations. A2, B2/3, C3, D2/3, E2/3, F2, G3, H2, I2/3, J2 refer to Competency Requirements document for details Key Accountabilities The day to day leadership, co-ordination and delivery of the Men s Sheds Cymru project on behalf of and the steering group. To line manage 2 Regional Advocates and the Project Administrator in accordance with policies and practice, including induction, training, supervision and appraisals. To develop an annual marketing plan, manage, monitor and report on progress quarterly. To make presentations to target groups and to make representations at relevant meetings or forums across Wales which can help awareness or the project delivery. To assist the Steering Group in the growth of the Men s Sheds Cymru Association to a point where it can become sustainable in its own right. To effectively and positively develop and manage external relationships including representing the project and the association on a local, regional and national basis.

2 Develop, promote and embed the positive values and ethos of the Men s Sheds Cymru Association in all Men s Sheds being developed across Wales. The day to day direction and coordination of all Men s Sheds Cymru volunteer advocates to ensure that an effective message is being communicated across Wales. To be the main contact with the project funders and to ensure that all progress reports and claims are completed accurately and on time. Identify their own, project team and volunteer training needs and work with Steering Group to input into a training plan to ensure appropriate project delivery skills. Lead the project with a solutions focussed approach, identifying problems or areas for improvement and pro-actively seeking solutions and developments. Lead by example to demonstrate the value of the Men s Sheds concept and to always demonstrate enthusiasm and a can do attitude To ensure all systems and protocols are effective and deliver all required monitoring and reporting requirements in order to ensure delivery against all targets, outcomes and outputs required from the project funders. Ensure that all staff and volunteers involved in the project are aware of health and safety policy and procedures and that these are adhered to at all times. To develop a sustainable business plan to continue the work of the project following the initial funding period. Lead on effective internal evaluation of the project and to regularly report back to senior management and the project Steering Group about the progress towards targets. The duties and responsibilities highlighted in this job description are indicative and may vary over time. Postholders are expected to undertake other duties and responsibilities relevant to the nature, level and extent of the post and the grade has been established on this basis. 2

3 HAFAN CYMRU PERSON SPECIFICATION Project Manager Competency Levels : A2, B2/3, C3, D2/3, E2/3, F2, G3, H2, I2/3, J2 refer to Competency Requirements document for details Area to be assessed Experience Description of requirements in order of importance Essential Desirable How tested Proven experience of project development and management. Application Experience of reporting on key form performance indicators and providing Interview statistical information Presentation Proven record of successful funding applications. Proven experience of successful partnership working. Experience of representing a community of interest at local, regional and national level. Experience of Multi Agency working to achieve outcomes. Working in a third sector environment Experience of working with people who may face barriers or may have additional support needs such as substance use, mental health needs etc Proven experience of project development Proven record of successful funding applications 3

4 Skills and abilities Excellent leadership and interpersonal skills Excellent communication both oral and written Ability to co-ordinate and supervise a team effectively Ability to speak Welsh Application form, interview and practical test Excellent organisational skills Computer literacy in MS Office package and social media channels Ability to motivate staff and promote teamwork Facilitation of meetings Ability to self-manage Ability to identify challenges or problems and work through issues to achieve solutions. Knowledge Ability to monitor, achieve and report on all targets, outputs and outcomes for the BIG Lottery. An excellent understanding of the issues facing Men in Wales, who could become involved in the Men s Sheds project. Understanding of social enterprise or voluntary sector development. Understanding of relevant funding sources and requirements. Knowledge of local and national government policies and initiatives. A thorough understanding of the Men s Sheds concept and of the issues facing Men in Wales. Knowledge of how Men s Sheds Associations operate in other parts of the world. Application form and interview Understanding of Health & Safety Issues. Knowledge of one or more of the following areas: - Disability Housing Health Mental Health Issues 4

5 Qualifications Educated to degree or post-graduate level in a relevant discipline (e.g. Management) or proven relevant work experience equivalent. Project Management Qualification e.g. PRINCE2 Previous experience of successful management of a similar project Application form and qualification certificates Other requirements Ability to develop client led ethos. Ability to work within a non-discriminatory framework. Interview and presentation Ability to work flexibly and under pressure. Ability to take a full part in the management of the Men s Sheds Cymru Association supporting its overall service delivery and development. Ability to meet the travel requirements of this role. Willingness to participate in relevant training and development. 5

6 JOB TITLE : Project Manager Competency Requirements s competency framework reflects our organisational culture the way we do things here. It has been developed in conjunction with staff across the organisation, and is designed to contribute positively to our organisational success. The framework includes eight core competencies which apply to all roles in the organisation A. Empowering customers B. Respect & diversity C. Working in partnership D. Communication E. Responsibility & accountability F. Innovation, learning & creativity G. Big picture thinking H. Embracing change There are also two additional competencies which apply only to some roles: I. Management & leadership J. Professional & technical expertise 6

7 JOB TITLE : Project Manager Competency Requirements Job Title Project Manager Competency and Level required A2, B2/3, C3, D2/3, E2/3, F2, G3, H2, I2/3 J2 Competency Level Expected behaviours A: EMPOWERING CUSTOMERS 2 Understands the importance of first impressions and represents the organisation appropriately. Displays a positive, friendly, flexible and non-judgemental attitude to all customers. Maintains professional boundaries at all times. Tailors services to individual needs, within the organisation s remit. Uses innovative ways to engage customers, especially those who are hard to reach. Ensures high standards of customer care are maintained at all times. B: RESPECT & DIVERSITY 2/3 Is honest, consistent and fair Maintains confidentiality Is polite, tolerant and patient Listens and values others opinions Acts as an appropriate role model Sees issues from other people s viewpoints Shows understanding and sensitivity to people s problems and vulnerabilities Acknowledges and respects a broad range of social and cultural customs, beliefs and values Seeks support to challenge inappropriate attitudes, language and behaviour that is abusive, aggressive or discriminatory Uses discretion effectively in dealing with difficult issues and resolving problems Champions equal opportunities for all and embraces diversity in every aspect C: WORKING IN PARTNERSHIP 3 Understands own role in the team/organisation, and takes direction appropriately Promotes trust and understanding Helps and supports colleagues/customers Makes a real effort to understand the team/organisational goals, and different viewpoints Participates and communicates effectively in meetings Values and utilises the strengths, and appreciates the weaknesses of colleagues Supports and assists colleagues and customers to reach their objectives Promotes team performance to others Leads meeting and discussions effectively Networks effectively inside and outside the organisation 7

8 JOB TITLE : Project Manager Competency Requirements D: COMMUNICATION 2/3 Is clear, concise, accurate, respectful, consistent and timely in communications Chooses the most effective method of communication Uses ICT effectively as a communication tool Makes sure the right lines of communication are used (protocol) Responds to challenges rationally Communicates clearly, logically, concisely and persuasively Changes the style of communication to meet and adapt to the changing needs of the audience Provides constructive feedback Takes responsibility to keep others informed. Anticipates audience needs, concerns or objections and develops appropriate responses. Clearly explains management decisions and policy, and the reasons behind them. Manages conflict and deals with hostility. Creates an open dialogue with others, encourages regular feedback, praise and exploration of issues. Present information in an engaging way, and produces well structured reports/written summaries. E: RESPONSIBILITY & 2/3 Committed to producing high quality work ACCOUNTABILITY Accepts personal responsibility for own decisions and actions Works within organisational policies, procedures and frameworks, to achieve a satisfactory conclusion Understands the organisation s mission, aims and objectives, and core values Is self-motivated, focused and professional Achieves demanding deadlines and goals through careful prioritising, planning and organisation of workloads Considers implications of actions in terms of costs, resources, risks, links to other work. Makes decisions based on ethical considerations and organisational integrity. F: INNOVATION, LEARNING & 2 Is aware of own strengths and weaknesses and is prepared to share them with others CREATIVITY Demonstrates a willingness to take part in learning experiences and puts learning into practice Looks for opportunities to take on new challenges and maintains an open mind to new ideas Is not afraid to ask for help and advice Is open to constructive feedback and improving performance Is prepared to share knowledge, skills and experience, and is willing to coach and mentor others to help them develop Develops appropriate expertise and knowledge and uses this to good effect 8

9 JOB TITLE : Project Manager Competency Requirements Shows creativity and innovation in identifying solutions to problems G: BIG PICTURE THINKING 3 Is able to apply sound reasoning skills to different situations Understands own work, and that of other teams Is aware of, and committed to, the organisation s strategic direction Can assess the scale of a problem and identify possible solutions Actively contributes to the development of the organisation s strategic direction Is comfortable using theories and concepts and a range of options to inform thinking Influences the organisation s strategic direction Can analyse and interpret complex information effectively Thinks outside the box, interpreting the external environment to shape strategy and plans H: EMBRACING CHANGE 2 Accommodates new or different ways of working Suggests new ideas and looks for ways of improving efficiency and service Awareness and acceptance of the need to change Understands sustainability issues and the impact of own role on the environment Effectively explains the benefits and requirements of changes Encourages acceptance and understanding of change Encourages new ideas and challenges the status quo Ensures proposed changes or actions support business objectives Encourages ways to reduce the impact of the organisation on the environment Additional competencies 2/3 I: MANAGEMENT & LEADERSHIP Negotiates targets and goals with staff Is able to adapt their leadership style to get the best out of their staff, supporting, motivating and empowering them to achieve individual and team goals Ensures policies and procedures are in place to empower teams to achieve Models the culture and values of the organisation in all that they do. Promotes the organisation effectively Additional competencies J: PROFESSIONAL & TECHNICAL EXPERTISE 2 Demonstrates a willingness and ability to develop relevant technical or specialist knowledge, skills and expertise to improve the contribution they can make to the organisation 9

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