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2 HISTORY Building capability since 1994 Worked with more than 300 blue chip clients across the globe & successfully trained over 100,000 professionals Global experience with multinationals like Barclays, JCB, GE, Nokia, Wal-Mart, Max Life, BlackRock, Caterpillar, Airtel, MTS, Vodafone and WHO 1 Heartmind B.O.T. 2 Way 5 Leadership System 3 & Diploma) 4 ITOL (Certification C.O.E (Center of Excellence) Internationally accredited programs with certification for trainers First in India to award Diploma in Training and Occupational Learning through our UK partner, Institute of Training and Occupational Learning (ITOL) PARTNERSHIP Global certification for internal programs for organisations We are an accrediting body awarding a global certification for your internal programmes through Institute of Training and Occupational Learning (ITOL, UK) Our Mission: To be a global learning hub, to empower people to succeed Our Vision: To team up people, organisations and communities to expand capability and enrich lives and careers

3 Business Essential Skills Training Programs We offer a range of over 50 skill-based training programs that will enhance people s performance and capability at work. These programs have been carefully designed, using our extensive experience and understanding what businesses in India really require from training interventions We base our BEST programs on three areas we need to manage in our daily work lives PERSONAL COMPETENCIES Self Awareness. Building Confidence. Assertiveness. Planning & Goal Setting. Problem Solving. Effective Communication. Personal Values. Thinking On Your Feet. Self-Management & Organizing. Working in a Matrix. Critical Thinking. Business Writing. Brain At Work. Emotional Intelligence. Time Management. Writing Skills. Campus to Corporate. Business Etiquette Working with Body. Language. Questioning Skills. Deep Listening Skills. Critical Conversations. Influence. Etiquette & Social. Intelligence. Networking Effectively. Presentation Skills. Negotiation. Customer Service. Assertiveness Skills. Conducting Meetings. Interviewing Skills. Sales on the Phone. Selling Skills. Crucial Conversations INTERPERSONAL Cross Culture. Collaborating. Diversity & Inclusion. Working Virtually. Team Building. Outbound Team building. Team Workout. Innovation. Managing Ambiguity. Conflict Management. Train the Trainer TEAM

4 Heartmind Way This International Trainer Certification Course is an easy roadmap for designing and delivering training programs successfully. Based on the HeartMind Way, it brings together logic and structure with storytelling and emotional connect, to navigate the complex human experience of learning Training Techniques Engaging your audience 4measures of touching minds Strategies for class control Handling difficult audiences Steps to the 7HeartMind Way Priming Concept Definition General Example Work Example Application of Concept Learning Review Tracking Progress /Follow Through

5 Leadership System Our Holistic Leadership System ensures that learning from formal classroom trainings is applied in real-time world to gain in-the-job experience. Our content is designed to ensure feedback and self-reflection to identify strengths & areas of opportunity for each participant. Leadership Practices. Mentoring. Coaching. Giving & Receiving. Feedback. Motivating. Building Trust. LEADERSHIP Performance Management. Delegating. Strategic Thinking. Decision Making. Change Management COMPETENCIES ASSESS LEADERSHIP COMPETENCIES Use Tools like Saville, MBTI, Hogan, DISC, Strength Finder ALIGN GOALS Business Goals Department Goals Leader s Team Goals SET DEVELOPMENT & BUSINESS OBJECTIVES Design & Deliver Programs Action Plan using the ABE Model Action Behaviour End Result Implement Action Plan - Identify & Overcome Challenges Monitor & Measure Results Review Goals & evaluate progress HOW TO GROW LEADERS? FEEDBACK & SUPPORT

6 About ITOL UK government approved Institute to provide an international certification in Training & Development Recognised as the premier organisation for everyone involved in the world of learning and Development Offers accelerated learning courses with focus on practical assessment Employs robust learning methods with individual focus and on going coaching and support How can I benefit from the Train the Trainer workshop? Find the right foundation for training as a career Get a Training Support Kit for post training support Gain real time exposure by shadowing professional trainers Train senior management executives effectively Learn how to make training more relevant to the participant s job profile and challenges Manage different kind of participants effectively Use suffix MITOL (Member of Institute of Training and Occupational Learning) and FITOL (Fellow of Institute of Training and Occupational Learning)

7 Holistic Center of Excellence We specialise in creating Centre of Excellence (COE) for your organization. COE helps to build internal capabilities within your organization to help you address all your training needs Diagnostics Identify competencies and understand processes Map competencies to roles Design Measures of Success(MOS) Design base modules Identify training resources within organisation Certify resources to coach and deliver programs Assess training programmes delivery by key resources Measure effectiveness - implement L&D processes and audit HOW DO WE CREATE CENTRE OF EXCELLENCE Manage L&D operations - plan and schedule trainings Implement performance measures Develop support systems, e.g. leaning management systems, e-learning libraries, video library, etc. Deliver training programmes Periodic effectiveness audit Review process - change management New program design & delivery support