Dates Titles Location. 6/9 Validating Our Work: Beyond Inspection Webinar* 6/13 6/17 Grassroots Advocacy Training Conference Washington, DC

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1 JUNE 6/8 6/9 Time Studies: Determining Commensurate Wages for Employees Paid Piece Rates and Employees Paid Hourly Atlanta, GA 6/9 Validating Our Work: Beyond Inspection Webinar* 6/13 6/17 Grassroots Advocacy Training Conference Washington, DC 6/21 Document Conversion LOB: Pricing Strategies Webinar* 6/21 6/23 AbilityOne Academy 6/29 6/30 Designing and Implementing a Quality Plan Chicago, IL 6/29 6/30 Foundations of Quality Seattle, WA

2 JULY 7/6 7/7 Managing Your Contract Baltimore, MD 7/12 Designing and Implementing a Quality Plan Webinar* 7/12 7/13 Document Conversion 101 7/12 7/14 FAR Based Quality Management Seattle, WA 7/12 7/14 Management Skills for Supervisors Des Moines, IA 7/14 7/14 Records Management as A Line of Business: Best Practices Revised 7/19 Supply Chain Management 101** Webinar* 7/19 7/21 Business Development Strategies to Enhance Your Market Potential 7/19 7/21 Funding Mission Through Franchising: A Nonprofit Guide Revised St. Louis, MO St. Paul, MN 7/20 7/21 Federal Compliance 101 Philadelphia, PA 7/20 7/21 Introduction to Writing Federal Grant and Loan Proposals Atlanta, GA 7/20 7/21 ISO 9001: 2008 A Roadmap for Successful Implementation Seattle, WA 7/26 7/27 Particulars and Perils of Subcontracting on Federal Contracts Denver, CO 7/27 7/28 Occupational Safety and Health: Creating Safe Workplaces for Employees with Disabilities 7/28 7/28 Assisting Supervisors with Creating an Environment of High Job Satisfactions San Francisco, CA

3 AUGUST 8/2 Technology in the Warehouse Webinar* 8/2 8/3 Contact Center Fundamentals Revised Norfolk, VA 8/2 8/3 Nonprofit Management Best Practices Seattle, WA 8/3 8/4 Grounds Maintenance: Best Practices, Estimating, Equipment Management and Safety Denver, CO 8/3 8/4 Introduction to Marketing Columbus, OH 8/3 8/4 Time Studies: Determining Commensurate Wages for Employees Paid Piece Rates and Employees Paid Hourly San Francisco, CA 8/4 Understanding Your Customer s Quality Requirements Webinar* 8/16 Recruitment and Retention Strategies Webinar* 8/30 8/31 Recruitment and Retention Strategies Seattle, WA 8/30 8/31 Sales and Presentation Best Practices Chicago, IL

4 SEPTEMBER 9/7 9/8 Cleaning SourceAmerica Smart - Custodial for Supervisors and Job Coaches New 9/7 9/8 Working at Speed of Trust New Columbus, OH 9/13 9/14 Pathfinders: Career Assessment and Planning Strategies for Individuals with Significant Disabilities 9/13 9/15 Commissary Contract Management and Best Practices Jacksonville, FL 9/14 9/15 Managing a Successful Custodial Operation Phoenix, AZ 9/14 9/15 Occupational Safety and Health: Creating Safe Workplaces for Employees with Disabilities 9/14 9/15 Systematic Instruction: Assuring Quality Performance and Increasing Productivity Indianapolis, IN San Antonio, TX 9/20 Best Practices for Inventory Management Webinar* 9/22 Service Recovery: Learning From Our Stumbles Webinar* 9/27 9/29 AbilityOne Academy

5 OCTOBER 10/4 Reverse Logistics 101 Webinar* 10/6 Validating Our Work: Beyond Inspection Webinar* 10/12 10/13 Grounds Maintenance: Best Practices, Estimating, Equipment Management and Safety 10/18 10/20 Business Development Strategies to Enhance Your Market Potential Seattle, WA Seattle, WA 10/19 10/20 Disability Awareness: Train the Trainer 10/19 10/20 Intro to Lean: Attack Waste and Improve Customer Service for Products and Services 10/19 10/20 Time Studies: Determining Commensurate Wages for Employees Paid Piece Rates and Employees Paid Hourly 10/25 10/26 Understanding Contract Cost Principles and Preparing for DCAA Audits Phoenix, AZ Denver, CO Philadelphia, PA 10/25 10/27 Management Skills for Supervisors New Orleans, LA 10/25 10/27 Proposal Development Strategies and Techniques St. Paul, MN

6 NOVEMBER 11/1 Cowboys and Avon Ladies: Critical Elements of Quality Planning Webinar* 11/1 11/2 Overview of Federal Government Contract Pricing 11/1 11/2 Productivity Improvement: Practical Approaches to a Productive Workplace for People with Significant Disabilities 11/1 11/3 Putting Innovation to Work for CRPs: Framework for Smarter Growth San Diego, CA Seattle, WA 11/2 11/3 Managing Your Contract San Antonio, TX 11/8 Sourcing and Procuring Best Practices Webinar* 11/8 11/9 Foundations of Quality Denver, CO 11/8 11/9 Recruitment and Retention Strategies Chicago, IL 11/8 11/9 Systems Management for the Custodial Contractor Orlando, FL 11/8 11/10 Funding Mission Through Franchising: A Nonprofit Guide Revised Albany, NY 11/8 11/10 Creating Compelling Proposal Responses: Advanced Course New Phoenix, AZ 11/15 11/16 Management: From Focus to Execution San Francisco, CA 11/29 11/30 Federal Compliance 101 Phoenix, AZ 11/29 11/30 Healthcare Environmental Services (Introduction) Norfolk, VA

7 DECEMBER 12/1 12/1 Situational Leadership in Action Orlando, FL 12/6 12/8 AbilityOne Academy 12/6 12/6 FAR Based Quality Management San Antonio, TX