STRATEGIC PLAN ACCESSIBLE RELEVANT RIGHT NOW

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1 STRATEGIC PLAN ACCESSIBLE RELEVANT RIGHT NOW

2 2 Ocean and Earth Training Specialists A message from the Managing Director Ocean and Earth Training Specialists Strategic Plan (Strategic Plan) reflects this private company s commitment to providing not only the highest quality training and workforce development, but a preparedness to develop and deliver programs in partnership with a wide range of stakeholders programs that will assist regional communities to address employment and economic growth needs in a number of regions across Western Australia. This Strategic Plan is a result of consultation with internal and external stakeholders, an analysis of our operating environment and an assessment of training and workforce needs across the State that are aligned to Ocean and Earth s core business. It reflects our commitment to working in partnership with all levels of government, industry, employers and the community and identifies the range of strategies that will be progressed over the next three years to deliver outcomes against the following goals: Strategic alliances Strong collaboration and teamwork underpin the training and workforce development programs and alliances of Ocean and Earth Training Specialists. Quality products and services Products and services are recognised by industry for their quality, appropriateness and timely delivery. Skilling the workforce Flexible, responsive and innovative training is provided which enables learners to develop and utilise the skills necessary for them to realise their full potential. Organisational excellence Ocean and Earth Training Specialists is a high performing organisation recognised by its peers for its strong governance and business acumen. The strategic direction of Ocean and Earth Training Specialists is enabled by the Vocational Education and Training Act 1996 and the Corporations Act It is guided by the objectives of Skilling WA, informed by a range of Western Australian regional investment blueprints and workforce development plans and overarched by the Standards for Registered Training Organisations (2015). Mark Harris Managing Director Ocean and Earth Training Specialists

3 Strategic Plan Introduction Ocean and Earth Training Specialists is a private registered training organisation (RTO) based in Geraldton, Western Australia with satellite offices in Broome, Derby and Perth. Ocean and Earth Training Specialists is acknowledged as an industry training leader delivering nationally recognised and specialised courses. We service the mining, building, civil, construction and marine industries with accessible and relevant training solutions and have extensive experience providing tailored services for Indigenous organisations, Commonwealth, State and Local government agencies. Our regionally based operations allow us to provide Western Australian job seekers and workers with the skills necessary to enhance workforce participation. Because our qualified trainers and equipment are fully mobile, we can deliver onsite training to any regional centre in Western Australia, and tailor our services to the needs of organisations across the State. Committed to health and safety in the training environment, Ocean and Earth Training Specialists has a comprehensive safety management plan in place and follows safe operating procedures at all times. The activities of Ocean and Earth Training Specialists are informed by Skilling WA A workforce development plan for Western Australia, and a diverse array of State based regional investment blueprints and regional workforce development plans. The training and workforce development component of Ocean and Earth Training Specialists is overarched by the Standards for Registered Training Organisations (RTOs) 2015 and the Australian Qualifications Framework, and as such is monitored and audited by the Training Accreditation Council. Our operating environment Ocean and Earth Training Specialists operates within a broad legislative framework that includes but is not limited to: Fair Work Act 2009 (Cth) and Fair Work Regulations 2009 Income Tax Assessment Act 1936 (Cth) (as amended) Income Tax Assessment Act 1997 (Cth) (as amended) Privacy Act 1988 (Cth) Superannuation Guarantee (Administration) Act 1992 (Cth) Work Health and Safety Act 2011 (Cth) Occupational Safety & Health Act 1984 (WA) Fair Trading Act 2010 (WA) Disability Services Act 1993 (WA) State Records Act 2000 (WA) Ocean and Earth Training Specialists is enabled by: 1. Corporations Act 2001 (Cth); and 2. Vocational Education and Training Act 1996 (WA). Servicing the mining, building, civil, construction and marine industries and communities with accessible and relevant training solutions. ACCESSIBLE RELEVANT RIGHT NOW

4 4 Ocean and Earth Training Specialists Vision High performing, sought after, making a difference The vision for Ocean and Earth Training Specialists is to be a high performing and sought after company, that actively participates in community and regional development through provision of quality training and access to workforce development, which will build regional capability and effectively contribute to the State s economic development. Mission Right training, right place, right now The mission of Ocean and Earth Training Specialists is to connect relevant and meaningful training with industry need, to create a highly skilled and flexible workforce that can respond to the social and economic development requirements of Western Australia s diverse regions and the communities that they support. Values Professionalism We have personal integrity, are honest in our undertakings, open and transparent in our communication, take responsibility for our behaviour and are accountable for our actions. Community We are committed to consultation, collaboration and teamwork values that are critical to building and sustaining ongoing relationships and providing an environment for innovation and creativity. Reputation We provide leadership to our colleagues and stakeholders, are committed to continuous improvement, to maintaining our credibility, and to providing consistently high quality products and services. We demonstrate our values in our interactions with stakeholders, industry, learners and colleagues.

5 Strategic Plan Organisation and Governance Structure Ocean and Earth Training Specialists Managing Director Chief Executive Officer Office Manager Finance Manager Training Manager Administration Officer Mechanic Trainers and Assessors ACCESSIBLE RELEVANT RIGHT NOW

6 6 Ocean and Earth Training Specialists Relationship between our vision, goals and objectives 1 Strategic alliances Strong collaboration and teamwork underpin the training and workforce development programs and alliances of Ocean and Earth Training Specialists. 1.1 Strategic alliances are established that expand our client base, increase our capacity and capability, and deliver positive outcomes for individuals, communities and industry. 1.2 We will deliver on our commitments to the agreed standard and timeframes. 1.3 Collaboration with identified stakeholders will underpin programs that increase participation in the workforce. 2 Quality products and services Products and services are recognised by industry for their quality, appropriateness and timely delivery. 2.1 Products and services realise opportunities for employment and development. 2.2 Products and services meet statutory and compliance requirements. 2.3 Products and services meet training and workforce development needs requested of existing and new industries and workplaces. 4 Organisational excellence 3 Skilling the workforce Vis High per sought afte a diffe

7 Strategic Plan ion forming, r, making rence. 1 Strategic alliances 2 Quality products and services 3 Skilling the workforce Flexible, responsive and innovative training is provided which enables learners to develop and utilise the skills necessary for them to realise their full potential. 3.1 Participation in meaningful and appropriate training and workforce development meets the needs of individuals, business, industry and the workplace. 3.2 Learners are work ready and have the required skills to succeed in the workplace at the completion of training. 3.3 Training pathways are established that lead to employment. 4 Organisational excellence Ocean and Earth Training Specialists is a high performing organisation recognised by its peers for its strong governance and business acumen. 4.1 Our organisation and its workforce are reputable, capable and committed to health and safety. 4.2 Good governance is embedded across our organisation. 4.3 Our operations are sustainable and remain commercially viable. ACCESSIBLE RELEVANT RIGHT NOW

8 8 Ocean and Earth Training Specialists 1 Strategic alliances Strong collaboration and teamwork underpin the training and workforce development programs and alliances of Ocean and Earth Training Specialists. 1.1 Strategic alliances are established that expand our client-base, increase our capacity and capability, and deliver positive outcomes for individuals, communities and industry. 1.2 We will deliver on our commitments to the agreed standard and timeframes. 1.3 Collaboration with identified stakeholders will underpin programs that increase participation in the workforce. Strategies We will strengthen relationships to support industry and economic growth. We will communicate regularly with our clients, industry, employers, and communities. We will participate in consultations with industries, employers and communities that understand and use appropriate engagement protocols and practices. We will maximise opportunities to build the capacity and capability of targeted communities. We will identify new training and workforce development opportunities that meet industry and community requirements. We will develop and implement a comprehensive due diligence model to assess proposed programs and alliances. We will establish a strong and reputable brand built on quality products and service delivery. We will identify and manage risk associated with all our programs and alliances. Key performance indicators Objective 1.1 # strategic alliances % change in scope % increase in client base % increase in repeat business Objective 1.2 % learner satisfaction with training and the training environment % employer satisfaction with training and the training environment Objective 1.3 # Indigenous people who gain employment # mature aged people who gain employment # young people who gain employment # people with disabilities who gain employment # graduates who gain employment Aspirational targets By the end of 2018, a minimum of three strategic and enduring alliances will be in place.

9 Strategic Plan Quality products and services Products and services are recognised by industry for their quality, appropriateness and timely delivery. 2.1 Products and services realise opportunities for employment and development. 2.2 Products and services meet statutory and compliance requirements. 2.3 Products and services meet training and workforce development needs requested of existing and new industries and workplaces. Strategies We will develop product and service delivery models that can be customised to meet the individual needs of industry, employers and the community. We will ensure that development, implementation, monitoring and evaluation of training and assessment strategies and practices meet training package and vocational education and training accredited course requirements. We will work closely with our stakeholders to ensure the delivery of our products and services is well coordinated and maximises use of existing State and private resources. We will review our products and services regularly to ensure they reflect current industry standards, are accessible, appropriate and meaningful. We will invest in training infrastructure to meet the requirements of industry. We will provide leadership in the development and delivery of quality products and services to regional communities, industry and employers. Key performance indicators Objective 2.1 % client satisfaction with products and services # industry training needs met % graduates who gain employment # people progressing through training # people who achieve competency % people progressing through training who achieve competency Objective 2.2 Invalid Enrolment (IE) Audit Module Load Completion Rate % TAC Audit compliance % course completions # complaints received against previous year Objective 2.3 # pathways identified on scope of registration % learner satisfaction with training and the training environment % employer satisfaction with training and the training environment % industry satisfaction with training and the training environment # training courses delivered with agreed timeframes % increase in repeat business % course completions % training need met at organisational level Aspirational targets By the end of 2018, 80% of the client base will be repeat business. ACCESSIBLE RELEVANT RIGHT NOW

10 10 Ocean and Earth Training Specialists 3 Skilling the workforce Flexible, responsive and innovative training is provided which enables learners to develop and utilise the skills necessary for them to realise their full potential. 3.1 Participation in meaningful and appropriate training and workforce development meets the needs of individuals, business, industry and the workplace. 3.2 Learners are work ready and have the required skills to succeed in the workplace at the completion of training. 3.3 Training pathways are established that lead to employment. Strategies Key performance indicators Objective 3.1 % increase in organisational investment in training with Ocean and Earth Training Specialists % training need met at organisational level % learner training and workforce development need met Objective 3.2 % completions # learners deemed work ready by industry and employers at completion of training # learners confident they are work ready # learners deemed work ready by trainers at completion of training # complaints received against previous year Objective 3.3 # pathways identified on scope of registration # graduates who gain employment We will ensure that our training and assessment strategies and practices are responsive to industry and learner needs; and meet the requirements of training packages and vocational education and training accredited courses. We will ensure language, literacy, numeracy and employability skills are included in training and workforce development programs where the need is identified. We will identify opportunities that innovate delivery and enhance the training experience. We will work closely with our stakeholders to identify strategies to increase participation and retention in training and workforce development programs. We will strengthen regional knowledge and understanding of education and training pathways. We will ensure vocational education and training pathways are in place that are aligned with training required by industry, employers and communities within our scope of registration. We will conduct training needs analysis to confirm the demand for training and workforce development within our scope of registration. Aspirational targets By the end of 2018, industry, business and individuals in Western Australia actively source the services of Ocean and Earth Training Specialists with a resultant 30% increase in business across the organisation.

11 Strategic Plan Organisational excellence Ocean and Earth Training Specialists is a high performing organisation recognised by its peers for its strong governance and business acumen. 4.1 Our organisation and its workforce are reputable, capable and committed to health and safety. 4.2 Good governance is embedded across our organisation. 4.3 Our operations are sustainable and remain commercially viable. Strategies We will build the capability, capacity and competency of our workforce. We will develop and implement a robust governance framework to underpin our operations. We will establish and review processes and controls to manage our statutory and compliance obligations. We will establish monitoring frameworks and policies to support diversity. We will ensure our processes are accountable, our behaviour ethical and our plans, policies and procedures transparent and consistent. We will identify and implement strategies to ensure our organisation grows and prospers in a focused and systematic manner. We will ensure that our operations remain commercially viable. Key performance indicators Objective 4.1 # trainers and assessors continuing to develop their VET knowledge and skills as well as maintain industry currency and trainer/assessor competence # trainers and assessors with Certificate IV in TAE # trainers and assessors recruited with relevant qualifications and current industry competence # hazards mitigated # hazards reported # medical treatments reported % lost time as a result of incidents # staff complaints against previous year # overall staff with vocational and higher education qualifications # strategic plan key performance indicators achieved Objective 4.2 % employees achieving 100% of their agreed key result areas % employees undertaking workforce development training # governance assessment identified frameworks, policies, plans, processes and procedures embedded across the operations of Ocean and Earth Training Specialists. % governance system compliance Objective 4.3 Solvency Percentage of total assets financed by creditors Average # days to collect on receivables Ability to generate sales in relation to assets Profit per dollar of sales Owner s return on investment Owner s return on equity % (or ratio) overheads to revenue % staff turnover Aspirational targets By the end of 2018, Ocean and Earth Training Specialists will achieve 100% of this Strategic Plan s objectives. By the end of 2018, Ocean and Earth Training Specialists will achieve a 25% increase in earnings before interest, tax, depreciation and amortisation (EBITDA). ACCESSIBLE RELEVANT RIGHT NOW

12 Contact us Ocean and Earth Training Specialists 56 Edward Road, Utakarra WA 6530 PO Box 2702, Geraldton WA 6531 Phone: (08) Website: Private Registered Training Organisation (RTO) Optimist Prime Pty Ltd, Trading as Ocean and Earth Training Specialists ABN ACN February 2016

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