DIPLOMA IN EMPLOYMENT RELATIONS. JOINTLY OFFERED BY: ONG TENG CHEONG LABOUR LEADERSHIP INSTITUTE And SIM UNIVERSITY

Transcription

1 DIPLOMA IN EMPLOYMENT RELATIONS JOINTLY OFFERED BY: ONG TENG CHEONG LABOUR LEADERSHIP INSTITUTE And SIM UNIVERSITY

2 Dated 13 January 2014

3 OTC INSTITUTE UNISIM DIPLOMA IN EMPLOYMENT RELATIONS (DER) >> PROGRAMME DESCRIPTION << The OTC Institute - UniSIM Diploma in Employment Relations Programme is specially designed to equip you with the knowledge and techniques necessary to manage relationships between knowledge employees, their unions and employers. OBJECTIVES Acquire working knowledge of the relevant theories, legislation and practices on change management, human resource and organisational development, compensation management, tripartism and industrial relations Increase awareness of international employment practices Enhance participants' analytical and thinking skills by integrating theory with practical issues and experiences Forge better labour-management relations at company level, and tripartite partnership at national level through sharing of real-life workplace situations >> PROGRAMME FEATURES << This part-time diploma comprises 10 modules, totaling 300 contact hours, conducted over 16 months. Participants who successfully complete the diploma programme will receive the Diploma in Employment Relations awarded jointly by the Ong Teng Cheong Labour Leadership Institute (OTC Institute) and SIM University (UniSIM). EXEMPTIONS Applicants with relevant diploma or degree qualifications from recognised institutions may apply for exemptions of up to 2 modules from modules offered under Phase 1 of the programme. Phase 1 Business Communications Management Processes and Organisational Behaviour Financial Accounting Labour Economics Phase 2 Employment Laws Human Resource Development and Organisational Development Change Management Performance Management Tripartism and IR Practices in Singapore Compensation Management 3

4 FOR WHOM The Diploma in Employment Relations is specially designed to be practice-oriented for personnel who have responsibilities or an interest in the industrial relations and human resource management functions - trade union leaders and members, industrial relations officers, supervisors, personnel/hr executives and managers. TEACHING RESOURCES Lecturers are drawn from: National University of Singapore o Faculty of Business Administration Singapore National Employers' Federation National Trades Union Congress Ministry of Manpower and related Government Agencies Experienced and qualified practitioners TEACHING METHODOLOGY Teaching methods for the programme include lectures, reading assignments, individual and small group work using case studies, discussions, short assignments and projects. A system of continuous assessment is used to ensure that students are able to cope with the rigorous programme of studies that culminate in a final written examination after each module which constitutes 50% of the grade. EXAMINATION POLICY Participants must have an overall average attendance of at least 75% of the programme to be eligible to sit for the written examination. Participants who did not manage to pass the examination have to take the reexamination together with the next intake. Participants who pass the re-examination will only be given a Pass grade (D grade). Participants who fail the re-examination will have to repeat the module and pay a prorated fee of $380 per module. There will be no re-examination for repeat students. >> ENROLMENT & ADMINISTRATION DETAILS << ADMISSION CRITERIA Applicants should: Have GCE "A" Level (with at least 2 Advance level passes and 2 Ordinary level passes including General Paper) or its equivalent; Be at least 22 years old at the date of programme commencement; Preferably have at least 2 years of full-time relevant work experience; Be proficient in both written spoken English; Have, in lieu of GCE "A" level, other qualifications or experience in trade union work; Such candidates will be considered on a case-by-case basis; Be either ordinary or general branch members of unions affiliated to NTUC OR individual members/staff of corporate members of SIM. The Diploma Advisory Committee in Employment Relations will do the selection of candidates. 4

5 APPLICATION There are two intakes a year commencing August and November. Where the application period ends on a public holiday or a Sunday, the closing date for applications will be the first working day following the stated closing date. Intake Application Period Closing Date for Application February August to January January July March to June June Please submit the completed application form together with a non-refundable registration fee of S$25.00 ($26.75 includes 7% GST) before the closing date to: Ong Teng Cheong Labour Leadership Institute No. 1 Marina Boulevard #10-01, One Marina Boulevard Singapore Cheques should be crossed and made payable to "Ong Teng Cheong Labour Leadership Institute" or "OTC Institute". CLASS If the class is less than 20pax, OTCi has the right to cancel or postpone the programme. The maximum class size will be 35 for each intake. SCHEDULE Classes will be held twice weekly in the evenings from 7pm to 10pm and on some Saturdays from 9am - 5pm at the Ong Teng Cheong Labour Leadership Institute, No. 1 Marina Boulevard, #10-01, One Marina Boulevard, Singapore COURSE FEE To encourage joint participation in the OTC Institute - UniSIM Diploma, the Skills Development Fund (SDF) has in the past supported the same level of funding for union and management participants in the course. Companies sponsoring management staff who are not ordinary or general branch members of unions affiliated to the NTUC have to pay the full course fee of $3,800 plus GST and seek funding assistance from the Skills Development Fund. Union members should get in touch with OTC Institute at Tel: on prevailing arrangements for union members regarding payment of fees. The fee covers lectures, course materials and examination. No refund will be given for modules that are granted exemption. WITHDRAWAL AND DEFERMENT Should you decide to withdraw or defer paying the course fee, you are required to inform OTC Institute in writing, stating your reasons for withdrawal or deferment. If written notice for deferment or withdrawal are given at least one week before course commencement, a refund of 90% of the course fees would be given. NO REFUND will be given for deferment or withdrawal made thereafter. 5

6 VENUE Ong Teng Cheong Labour Leadership Institute, No. 1 Marina Boulevard, #10-01, One Marina Boulevard, Singapore GRADUATION Participants need to complete and pass all modules before eh/she will be considered as successfully completed his/her Diploma programme. Thereafter, he/she will get his Diploma certificate during the Graduation in November. CHANGES The information contained in this webpage is correct at the time of publishing. OTC Institute and UniSIM reserve the right to vary any of the specified information documented in this brochure. ENQUIRIES If you require further information or clarification regarding any aspects of the programme, please feel free to get in touch with us at Tel: or Fax: or otcinstitute@ntuc.org.sg. You may also wish to write to us or drop in at our premises. COMMENTS FROM PAST PARTICIPANTS - "Although I am not from the union, I feel that the DER will help union leaders understand the HR department and why management makes certain decisions. It will foster better working relationship between union & management." - "It definitely gives me an insight to the organisation practices. It has helped me to apply this knowledge to my area of work. I am able to get to know a lot of friends from different unions and open up to many other business opportunities." - "I would strongly recommend the DER to union members & management staff. It allows both union members and management to understand each other's perspective and in turn helps to facilitate the 'negotiation' process." - "DER programme benefits me. I have gained knowledge and enhanced my mindset. I am glad I came for the course." - "Definitely beneficial! I have a better picture while doing my job as HR Officer. The knowledge learnt is in-line with my company's direction." - " I should say that it really widen my knowledge and I am exposed to several issues relating to strikes, restructuring, employment law, which I was not aware at first." - "Both the management staff and the union members could build strong and goods ties throughout the programme." - "It increases my knowledge especially in labour law. It also provides a lot of real life cases, which makes the course more lively." - "It broadens my perception about work, union, market, future developments, and globalisation, etc." 6

7 >> BRIEF OUTLINE OF MODULES << BUSINESS COMMUNICATION This module is designed to develop business communication-related skills like presentation techniques, effective note-taking, writing business reports and conducting meetings. Fundamentals of Business Communication Basics of the English Language Written Communication 1 Written Communication 2 Fundamentals of Presentation Presentation Communication 1 Presentation Communication 2 Conducting Effective Meetings Inquiry and Advocacy Principles of Negotiations Module Assessment: - Course Work, Assignments and Quiz = 100% MANAGEMENT PROCESSES & ORGANISATIONAL BEHAVIOUR This module provides an understanding of the concepts and techniques underlying management processes and organisational behaviour to enhance managerial skills, and provide an appreciation of the issues and concerns in the management of people from management and union perspectives. Overview of Management Planning and Control Organising Group Dynamics Leadership Power and Politics Motivation Organisational Communication Creative Problem-Solving & Decision-Making Employee Empowerment Ethics and Responsibility FINANCIAL ACCOUNTING This module provides an understanding of financial accounting processes. Accounting Principles and Concepts Accounting Transactions Balance Sheet 1 Balance Sheet 2 Financial Statements Financial Analysis 1 7

8 Financial Analysis 2 Budget and Cash Flow Statements 1 Budget and Cash Flow Statements 2 Corporate Governance LABOUR ECONOMICS This module will equip participants with basic theoretical knowledge to appreciate economics, labour market policies and issues in Singapore. Basic Economics Principles I Basic Economics Principles II Microeconomics Labour Market Economic Changes and the Labour Market Public Sector Economics Macroeconomics International Economics Regionalism and Regionalisation Project Presentations EMPLOYMENT LAWS This module will give an overview of both the common law and statutory laws that apply to contracts of employment and defines the nature of the legal relationship between employers and employees. It will also examine the legal framework that governs the conduct of industrial relations in Singapore, including legislation which governs the registration and administration of trade unions, and laws which regulate trade disputes in Singapore. Introduction to Employment Laws and Contract Employment Law and Contract 1 Employment Law and Contract 2 Trade Unions Act Industrial Relations Regulations, 1996 Union Representation and Related-Issues Industrial Relations Act and the Industrial Arbitration Court 1 Industrial Relations Act and the Industrial Arbitration Court 2 Strike and Industrial Action Trade Disputes Act Criminal Law (Temporary Provisions) Act Retirement Act Part-time Employment Regulations Work Injury Compensation Act Workplace Safety and Health Act 8

9 HUMAN RESOURCES DEVELOPMENT AND ORGANISATIONAL DEVELOPMENT This module focuses on managing the HRD function to create a positive impact on the organisation's performance and development. Fundamentals of Human Resource Management Human Resource Development Team Development and Team Skills Building a Learning Organisation Fundamentals of Organisational Behaviour Fundamentals of Management Leadership, Power and Influence Change Management 1 Change Management 2 Organizational Strategy for Human Resource Development CHANGE MANAGEMENT This module is designed to provide an understanding of the process of organisational change and its impact on the individual and organisation of work. Managing change is critical to the economic and emotional well-being of employees in organisations and ultimately, success in the development of economy and society. Overview of Change Management Overview of Organisational Diagnosis Intra and Inter-personal Interventions Team Development Cultural Interventions Integrated Change Programmes Influencing Skills Coping with Changes Service Quality Fostering Creativity in Organisations PERFORMANCE MANAGEMENT This module will provide a practical understanding on how performance is effectively managed in today s organisations and a practical understanding of how performance management is linked to other aspects of employment relations. It also explores the processes and steps of managing performance to achieve organisational goals and increase productivity. Performance Management Framework Performance Planning and Management Process Performance Objectives and Performance Standards Capability Requirements for Delivering Performance Measuring Performance 9

10 Performance Reviews Documentation of Performance Delivery Team Performance Performance Management and Employment Relations Module Review and Submission of Project TRIPARTISM & INDUSTRIAL RELATIONS PRACTICES IN SINGAPORE This module provides in-depth understanding of the role of the industrial relations system in Singapore and the dynamics between labour, management and government. Industrial Relations Theory and Practice Industrial Relations in Singapore Fundamentals of Tripartism The Labour Movement Employers and Employer Organisations Government in Tripartism Globalisation Future Challenges and Opportunities Case Studies Tripartism at Work Case Studies Tripartism at Work COMPENSATION MANAGEMENT This module introduces the compensation function. Fundamentals of Compensation and Salary Administration 1 Fundamentals of Compensation and Salary Administration 2 Principles of Job Evaluation 1 Principles of Job Evaluation 2 Salary Structure Labour Share Flexible Wage System Pay and Performance Benefits, Administration and Costing International Compensation 10