POSITION DESCRIPTION December 2016

Size: px
Start display at page:

Download "POSITION DESCRIPTION December 2016"

Transcription

1 POSITION DESCRIPTION December 2016 POSITION TITLE LOCATION Wellington/Auckland INCUMBENT RESPONSIBLE TO POSITION PURPOSE FUNCTIONAL RELATIONSHIPS OTHER RELATIONSHIPS General Manager Stakeholder Engagement To support our industries to enable staff development by engaging and supporting workplace training by providing advice and support to employers and trainees, that supports them meeting skill development needs. Using HITO s selected business model to implement effective techniques that supports learners through to successful completion of their qualifications, by providing advice and support to employers, that supports them meeting skill development needs. To build effective relationships with organisations in their communities and respective regions that foster growth through identifying new business opportunities. To act as an advocate for industry training and HITO products and services To build the profile and status of HITO to enable the achievement of targets and Educational Performance Indicators. s General Manager Stakeholder Engagement National Quality Assurance Manager National office management and team Talent Broker Sales Managers Employers Trainees Training providers School careers advisors TEC MOE NZQA Maori and community organisations Business Associations Hairdressing and Beauty Associations Industry suppliers Regional Apprenticeship Committees Local government Organisations who have a potential sources of future apprentices Page 1 of 6

2 PRIMARY OBJECTIVES KNOWLEDGE, EXPERIENCE AND QUALIFICATIONS PERSONAL ATTRIBUTES Supporting employers and trainers to meet their training needs and helping trainees complete their qualifications Seeking to understand skills gaps and assist in the development of products to fill those gaps Identifying new opportunities for business development Working with the General Manager Stakeholder Engagement and National Quality Assurance Manager to develop innovative strategies to deliver quality training Working as part of the greater HITO team to meet training targets and assisting with the recruitment of new apprentices and trainees Maintaining relationships with stakeholders Representing HITO at regional events Contributing to regional business development projects as required Experience and a qualification in barbering, beauty, or hairdressing Hold assessment and moderation qualifications or be working towards these qualifications Excellent customer relationship management skills Work well to deadlines and targets Strong problem solving skills Understand how barbering, beauty, and hairdressing businesses function and how to meet their training needs Understanding of Unit Standards and NZQA is desirable Self motivated High initiative Excellent communicator Builds strong relationships Well-presented/fashion-conscious Skills in: Assessment and Moderation Barbering, beauty therapy, or hairdressing qualification Sales Customer service and relationship building Business development Administration Computer in Microsoft Office /CRM Literacy and numeracy assistance Operational expenditure Capital expenditure Signature Position Holder: Date: Signature GM Stakeholder Engagement: Date: Page 2 of 6

3 BROAD AREA Training Plans KEY ACCOUNTABILITIES KEY ACTIVITIES/DECISION AREAS Provide advice and communicate the benefits of training and development to the workplace and/or trainee. Seek to understand the needs of the business / stores and ways to add value to potential and existing customers. Use understanding of HITO s products and services and apply them to good effect in the workplace. Assist customers in the selection of HITO programmes and, if appropriate, the most relevant providers of additional or off job education and training. Demonstrate innovative solutions to work through barriers to successful training. Ensure LLN practices are part of the coaching and learning process, including use of the LLN assessment tool. Undertake training needs analyses with SLMs and National Quality Assurance Manager and develop training plans Monitor and assist in the effective delivery of training Page 3 of 6 Maintain consistent and regular contact with workplaces, trainees, and employers to ensure progressive achievement of programmes at acceptable levels. Support workplace verifiers and assessors as required. Provide assessment and/or verification services as required. Complete administration within required timelines or, where none are provided, in a timely manner. Coordinate assessment and verification processes as required and meet all moderation requirements set by HITO. Ensure all possible systems and processes are in place to support workplaces and assist the employer to track trainees progress with an agreed training plan. Provide trainees with mentoring and coaching as and when required to support retention and achievement of goals. Business development Identify business opportunities for further development. Conduct research into new business development opportunities. Manage key customers on a regional basis. Develop new business through building and managing relationships. Business delivery Meet agreed targets assigned for a specific period, relating to sign ups, new business, credit achievement, and completions within programme duration. Recruitment of apprentices and trainees As required by agreements entered into with customers, actively recruit candidates for national qualifications and apprenticeships. Involve employers with HITO and assist in engaging them in education and training programmes to meet their skill development needs. Ensure trainees meet HITO criteria to enrol. Relationship building Develop, maintain and encourage a high level of customer support with all internal and external stakeholders.

4 Create good relationships with verifiers, workplace assessors and trainers so that trainees are well mentored and motivated in their training. Use a range of appropriate interpersonal styles and behaviours to communicate effectively with others. Network effectively and develop the confidence of both employers and learners. Ensure prompt action for customers in regards to all administrative and general enquiries. Attend regional Stakeholder meetings when required. Conduct Modern Apprenticeship meetings as required. Attend assessor meetings and advisory groups as required. Support for HITO staff Maintain a positive relationship with HITO staff. Ensure all documentation required for data entry is provided to the HITO support team in a timely manner with high attention to detail provided. Ensure all assessment documents are completed to the required standards when conducting assessment. Set agreed timeframes for assistance with response to queries. Maintain high levels of communication to enable the Customer Support Coordinators to provide a high level of administrative support. Reporting and administration Regularly updated call cycles ensuring there is a purpose based focus to the visit. Customers to receive visits as per HITO delivery and business models. All reports and forms required to fulfil the requirements of training agreements and internal reporting are submitted on time. Provide assistance and information to the General Manager Stakeholder Engagement as required. Provide assistance and information to the General Manager Stakeholder Engagement to develop innovative strategies and systems that provide easy access to quality training as required. Contacts and stakeholders are collated in a database that is kept up to date, including meeting notes and tagged correspondence (ITOMIC). ITOMIC database updated frequently and to required standard. All mail and paperwork from customers is dealt with in a timely fashion ensuring appropriate action is taken and paperwork is forwarded to the appropriate person for processing/follow up as required. Projects Organising forums and required events, representing HITO at Regional Events and Forums. Undertake regional business development projects as required. As a member of a project team, actively contributing to qualification and training resource development. Attend Graduations where necessary. Health and Safety Comply with all relevant health and safety legislation, standards and codes of practice, policies and guidelines held at HITO, or working on customer sites, and while driving in HITO branded vehicles. Page 4 of 6

5 Maintains a current clean driver s license at all times. Observes all road rules while driving, and adheres to safe driving principles with respect to speed, road and weather conditions, fatigue, and passenger behaviour. TECHNICAL COMPETENCIES/PROFESSIONAL EXPERTISE An understanding of what makes HITO successful. An understanding of training and education principles and processes particularly as they apply to adult learners and assessment practice in the workplace. An in depth understanding of the HITO sectors. Effective communication and relationship building skills (business focus & approach). Knowledge of the New Zealand Qualifications Framework and unit standard based training. Completed Unit Standard 4098 and related qualifications in Adult Learning and Assessment. Results focused particularly in the area of Education Performance Indicators (EPI s) as set by TEC and Key Performance Indicators (KPI s) as set by ServiceIQ. Able to demonstrate high levels of self-motivation, initiative and innovation. An understanding of the labour market and skill development issues that are relevant to service industries. A high level of customer service skills that reflect positively on HITO and demonstrate an ability to act as an adviser and assessor on training issues to employers and their staff. Able to work autonomously; manage a wide geographic territory and manage time productively. Effective team member who is productive and willing to contribute. Able to identify areas for improvement in knowledge or processes and address these by implementing appropriate strategies both internally and externally. Able to demonstrate self-leadership through effective decision making with the ability to be able to prioritise, focus and take action to overcome obstacles and seek a solution. Capable of meeting reporting requirements and producing effective call cycles. Demonstrate sound judgement based on the analysis of all relevant information. Good problem solving skills, coupled with creativity and practical application of solutions. Page 5 of 6

6 Page 6 of 6

Operations/Departmental Manager Apprenticeship Standard

Operations/Departmental Manager Apprenticeship Standard Role / Occupation: Operations/Departmental Manager Occupational Profile: An operations/departmental manager is someone who manages teams and/or projects, and achieving operational or departmental goals

More information

b) To liaise with and work with curriculum experts to create and develop new and existing apprenticeship opportunities with employers.

b) To liaise with and work with curriculum experts to create and develop new and existing apprenticeship opportunities with employers. JOB DESCRIPTION POST: MANAGED BY: RESPONSIBLE FOR: SALARY: Apprenticeship Adviser Work Based Learning Manager N/A PO2-33,648-36,450 incl. lwa OUTLINE OF POSTS To be responsible for a range of specified

More information

Delivering ILM qualifications to Operations/Departmental Manager Trailblazer Apprenticeship Standards

Delivering ILM qualifications to Operations/Departmental Manager Trailblazer Apprenticeship Standards Delivering ILM qualifications to Operations/Departmental Manager Trailblazer Apprenticeship Standards Mapping the Level 5 ILM NVQ Diploma in and Leadership (8623) to the Operations/Departmental Manager

More information

Graduate Advisor GM Higher NCOP Programme. Band 7 ( 19,383-22,047 per annum) Subject to Job Evaluation

Graduate Advisor GM Higher NCOP Programme. Band 7 ( 19,383-22,047 per annum) Subject to Job Evaluation Job Description Post: Salary Grade: Responsible to: Graduate Advisor GM Higher NCOP Programme Band 7 ( 19,383-22,047 per annum) Subject to Job Evaluation Head of Services to Learners Key Purpose: 1 To

More information

Supplementary Plan Guidance for industry training organisations

Supplementary Plan Guidance for industry training organisations Supplementary Plan Guidance for industry training organisations This Supplementary Plan Guidance provides specific guidelines for industry training organisations (ITOs) submitting Plans for 2018 up to

More information

Cross-referencing the level 5 Operations/Departmental Manager Standard to the CMI level 5 Diploma in Management and Leadership

Cross-referencing the level 5 Operations/Departmental Manager Standard to the CMI level 5 Diploma in Management and Leadership Cross-referencing the level 5 Operations/Departmental Manager Standard to the CMI level 5 Diploma in Management and Leadership Through taking the following units, learners may achieve the CMI Level 5 Diploma

More information

LEVEL 5 APPRENTICESHIP

LEVEL 5 APPRENTICESHIP LEVEL 5 APPRENTICESHIP OPERATIONS/DEPARTMENTAL MANAGER Group WHAT IS IT? This is an industry designed and recognised apprenticeship. This apprenticeship is ideal for operations/departmental managers who

More information

Delivering ILM qualifications to Operations/Departmental Manager Trailblazer Apprenticeship Standards

Delivering ILM qualifications to Operations/Departmental Manager Trailblazer Apprenticeship Standards Delivering ILM qualifications to Operations/Departmental Manager Trailblazer Apprenticeship Standards Mapping the Level 5 ILM Diploma in Principles of Leadership and to the Operations/Departmental Manager

More information

Delivering ILM qualifications to Management Trailblazer Apprenticeship Standards

Delivering ILM qualifications to Management Trailblazer Apprenticeship Standards Delivering ILM qualifications to Management Trailblazer Apprenticeship Standards Mapping the Level 5 ILM VRQ Diploma in Leadership and Management (600/5856/0) to the Operations/Departmental Manager Trailblazer

More information

2. Ofqual level 6 descriptors

2. Ofqual level 6 descriptors Learning Outcomes and Assessment Criteria The learning outcomes and assessment criteria for the Chartered Manager Degree Apprenticeship have been based upon the following: 1. DfEdefinition - level 6 descriptor

More information

Employability & Placement Coordinator

Employability & Placement Coordinator JOB DESCRIPTION JOB TITLE: Employability & Placement Coordinator LOCATION: Clapham/Vauxhall HOURS OF WORK: 35 hours per week MANAGEMENT ACCOUNTABILITY: N/A RESPONSIBLE TO: Head of Careers & Employability

More information

Position Description: Site Supervisor Reports to: Site Manager/Project Manager

Position Description: Site Supervisor Reports to: Site Manager/Project Manager Position Description: Site Supervisor Reports to: Site Manager/Project Manager Overall Responsibilities Direct onsite supervision of staff and subcontractors. Application of knowledge, skills, tools, and

More information

Position Description: Site Manager Reports to: Project Manager

Position Description: Site Manager Reports to: Project Manager Position Description: Site Manager Reports to: Project Manager Overall Responsibilities To live the organisational values of Creating Opportunities, Building Communities and Empowering Lives. Responsible

More information

Operations/ Departmental Manager Apprenticeship. Assessment Plan

Operations/ Departmental Manager Apprenticeship. Assessment Plan Operations/ Departmental Manager Apprenticeship Assessment Plan Contents Introduction 1. Summary of Assessment 2. Assessment Overview 3. On-programme Assessment 4. Assessment Gateway 5. End Point Assessment

More information

Organisational Development Manager

Organisational Development Manager POSITION DESCRIPTION Position Title Group Branch Reports to (Title) Position Type Organisational Development Manager People and Culture People and Culture Branch Manager, People and Culture Full Time -

More information

APPRENTICESHIP RECRUITMENT CO-ORDINATOR

APPRENTICESHIP RECRUITMENT CO-ORDINATOR Title: Reporting to: APPRENTICESHIP RECRUITMENT CO-ORDINATOR Business Generation Manager Date: August 2015 Role Summary: To lead on candidate attraction and apprenticeship recruitment for all College apprenticeship

More information

LEVEL & SALARY Level 9 up to (Inclusive of 2% pay award effective 1 st April 2014)

LEVEL & SALARY Level 9 up to (Inclusive of 2% pay award effective 1 st April 2014) JOB DESCRIPTION: Human Resources Manager LEVEL & SALARY Level 9 up to 39402 (Inclusive of 2% pay award effective 1 st April 2014) RESPONSIBLE TO: Director of Human Resources and Organisational Development

More information

Position Description. Department: Position Title: Position Reports to: Direct Reports: Position Description Issue Date: August 2017 Location:

Position Description. Department: Position Title: Position Reports to: Direct Reports: Position Description Issue Date: August 2017 Location: Position Description Position Title: Course Administrator Position Reports to: Department: School Administrator, School of Engineering, Design and Construction Direct Reports: Nil Position Description

More information

Professional Apprenticeships for Business. Business and Medical Admin, Customer Services, IT, Accounting, Management

Professional Apprenticeships for Business. Business and Medical Admin, Customer Services, IT, Accounting, Management Professional Apprenticeships for Business Business and Medical Admin, Customer Services, IT, Accounting, Management Contents FROM ENTRY-LEVEL TO HIGH LEVEL TECHNICAL AND PROFESSIONAL SKILLS WE WORK WITH

More information

Delivering ILM qualifications to Team Leader/Supervisor Trailblazer Apprenticeship Standards

Delivering ILM qualifications to Team Leader/Supervisor Trailblazer Apprenticeship Standards Delivering ILM qualifications to Team Leader/Supervisor Trailblazer Apprenticeship Standards Mapping the Level 3 ILM Diploma in Management (8621) to the Team Leader/Supervisor Trailblazer What makes up

More information

Objectives of the Division:

Objectives of the Division: ---------- MEGT APPRENTICESHIP NETWORK PROVIDER DIVISION Objectives of the Division: MEGT is an Apprenticeship Network Provider (ANP) contracted to the Australian Government through the Department of Education

More information

POST TITLE Team Leading / Management Business Trainer 22.5 hours per week

POST TITLE Team Leading / Management Business Trainer 22.5 hours per week PETERBOUGH ADULT LEARNING SERVICE CITY COLLEGE PETERBOROUGH POST TITLE Team Leading / Management Business Trainer 22.5 hours per week OVERVIEW OF THE ROLE At City College Peterborough s the Assessor role

More information

Lead IQA - Facilities Management, Facilities Services and Cleaning Environmental Services

Lead IQA - Facilities Management, Facilities Services and Cleaning Environmental Services Post Title: Department: Lead QA - Facilities Management, Facilities Services and Cleaning Environmental Services Apprenticeships, Employment & Commercial Grade: 4 Salary: 37,619 Accountable to: Apprenticeship

More information

Government and industry direction for Literacy, Language and Numeracy A vision for learner success in the service sector...4

Government and industry direction for Literacy, Language and Numeracy A vision for learner success in the service sector...4 Contents Overview...1 Government and industry direction for Literacy, Language and Numeracy... 2 A vision for learner success in the service sector...4 Factors impacting on the uptake of LLN support for

More information

Mechanical Maintenance Team Leader Heslerton Road, Dunsandel, Canterbury

Mechanical Maintenance Team Leader Heslerton Road, Dunsandel, Canterbury Position Reports to Mechanical Maintenance Team Leader Services Manager Company Synlait Milk Ltd Date: March 2015 Location 1028 Heslerton Road, Dunsandel, Canterbury Purpose The key purpose of the role

More information

CUSTOMER SERVICE MANAGER

CUSTOMER SERVICE MANAGER CUSTOMER SERVICE MANAGER CUSTOMER SERVICE MANAGER Team: Customer Service Reports to: Regional Customer Service Mgr Award Classification: SCHADS Level 6 New Horizons Level: Level 9 (SACS Level 5) WHAT

More information

About LCBT. Creating World Class Skills. Supporting Employers - Building Opportunities - Transforming Lives.

About LCBT. Creating World Class Skills. Supporting Employers - Building Opportunities - Transforming Lives. About LCBT LCBT is the leading specialist college for beauty and related industries; founded in 1995 the college is now the largest in the UK delivering approx 30% of NVQ Beauty Therapy qualifications

More information

LECTURER JOB DESCRIPTION AND PERSON SPECIFICATION

LECTURER JOB DESCRIPTION AND PERSON SPECIFICATION LECTURER JOB DESCRIPTION AND PERSON SPECIFICATION Job Details Post: Lecturer in Beauty Therapy (point 8 or 2 x point 4) Grade: Pay Scale Range Points: 20 to 30 Responsible to: Key Purpose: Head of Department

More information

Be the main contact for apprentice absence reporting throughout the academic year and ensure this is communicated in a timely manner

Be the main contact for apprentice absence reporting throughout the academic year and ensure this is communicated in a timely manner Title: Reporting to: Workforce Apprenticeship Administrator Workforce Skills Delivery Manager Grade: 3 Contract Status: Full-time Date: September 2016 Role Summary: To support the day-to-day operation

More information

Job Description. Senior Management Accountant. Financial Controller. Management Accountants

Job Description. Senior Management Accountant. Financial Controller. Management Accountants Job Description Job title Group Section Responsible to Responsibility for Employees Senior Management Accountant Finance Finance Financial Controller Management Accountants Date 17 September 2014 Job purpose

More information

The British Institute of Recruiters. Accredited Courses. Business Administrator Level 3 ST0070/AP01. The British Institute of Recruiters

The British Institute of Recruiters. Accredited Courses. Business Administrator Level 3 ST0070/AP01. The British Institute of Recruiters Accredited Courses Business Administrator Level 3 ST0070/AP01 1 About Us (BIoR) is a British Institute representing the highest standard mark in British recruitment. As the professional body for HR, Agency

More information

JOB DESCRIPTION. Five direct reports and responsible for 26 members of staff organised in four key functions (see organogram) JOB SUMMARY

JOB DESCRIPTION. Five direct reports and responsible for 26 members of staff organised in four key functions (see organogram) JOB SUMMARY JOB DESCRIPTION POST: GRADE: DEPARTMENT: RESPONSIBLE FOR: RESPONSIBLE TO: Director of Engagement: 6b External Affairs: Engagement Five direct reports and responsible for 26 members of staff organised in

More information

Reports to. Date Revised

Reports to. Date Revised General Manager Client Services Position Level Management Level Department Client Services Location Adelaide Direct Reports Clinical Educator Clinical Team Supervisor Client Support Team Supervisor Dog

More information

INTRODUCTION. Who is Catch22? Our approach. What to expect when your apprentice starts

INTRODUCTION. Who is Catch22? Our approach. What to expect when your apprentice starts INTRODUCTION Who is Catch22? Catch22 is an award winning OFSTED good Apprenticeship provider. We deliver Apprenticeship programmes that are relevant to the need and aspirations of learners and jobseekers

More information

Objectives of the Division:

Objectives of the Division: ---------- MEGT APPRENTICESHIP NETWORK PROVIDER DIVISION Objectives of the Division: MEGT is an Apprenticeship Network Provider (ANP) contracted to the Australian Government through the Department of Education

More information

Objectives of the Division:

Objectives of the Division: ---------- MEGT APPRENTICESHIP NETWORK PROVIDER DIVISION Objectives of the Division: MEGT is an Apprenticeship Network Provider (ANP) contracted to the Australian Government through the Department of Education

More information

Level 3 Certificate for Traffic Office ( )

Level 3 Certificate for Traffic Office ( ) Level 3 Certificate for Traffic Office (3438-02) Qualification handbook 501/2233/2 www.cityandguilds.com May 2011 Version 1.2 (July 2011) About City & Guilds As the UK s leading vocational education organisation,

More information

Northland Foundation (NF) Northland wide, based in Whangarei. Northland Foundation Manager (NF Manager)

Northland Foundation (NF) Northland wide, based in Whangarei. Northland Foundation Manager (NF Manager) Bequest Campaign Co-ordinator Position Title: Bequest Campaign Co-ordinator Organisation: Northland Foundation (NF) Location: Northland wide, based in Whangarei Responsible to: Northland Foundation Manager

More information

Job Description. Funded by the ESF and Big Lottery Fund

Job Description. Funded by the ESF and Big Lottery Fund Job Description JOB TITLE: Face Forward Finance and Compliance Coordinator SALARY: 23,395.42 GRADE: 4 REPORTS TO: Director of Finance and Commercial DIRECT REPORTS: LOCATION: LEVEL OF DISCLOSURE: FUNDING

More information

MEGT APPRENTICESHIP NETWORK PROVIDER DIVISION. Objectives of the Division: Objectives of the Position: Relationships:

MEGT APPRENTICESHIP NETWORK PROVIDER DIVISION. Objectives of the Division: Objectives of the Position: Relationships: ---------- MEGT APPRENTICESHIP NETWORK PROVIDER DIVISION Objectives of the Division: Employment Consultant MEGT Apprenticeship Network Provider (ANP) is contracted to the Australian government through

More information

POSITION DESCRIPTION Trainer

POSITION DESCRIPTION Trainer POSITION DESCRIPTION Trainer EMPLOYEE DEPARTMENT REPORTS TO APPROVED BY Education & Training Program Leader - Hairdressing & Beauty Chief Executive Officer Sue Geals DATE 11 th January 2016 POSITION OBJECTIVE

More information

Position Description PD895 v3.0

Position Description PD895 v3.0 Puppy Development Coordinator Position Level Team Leader Department GDS Location South Australia Direct/Indirect Reports Casual Breeding Centre Attendants Puppy Development Centre Volunteers Direct Reports

More information

Report of External Evaluation and Review

Report of External Evaluation and Review Report of External Evaluation and Review Capital Training Limited Confident in educational performance Confident in capability in self-assessment Date of report: 14 March 2014 Contents Purpose of this

More information

POSITION DESCRIPTION

POSITION DESCRIPTION Effective from: 19 June 2018 POSITION DESCRIPTION Position Title Reporting To Directorate Location Supervising Financial responsibility Manager Science Director Engineering, Hazards and Science Engineering,

More information

JOB AND PERSON SPECIFICATION

JOB AND PERSON SPECIFICATION JOB AND PERSON SPECIFICATION Position Title: Product Sales Team Leader Reports Directly to: Business Relationship Manager Responsible for: Mobile Sales Team Member of: Corporate & Commercial Division Grade:

More information

Lead Tutor Industrial Rope Access

Lead Tutor Industrial Rope Access Position Description and Person Specification In each and every appointment for employment at, The Employer is the Chief Executive of the institution. Conditions of Service: Reporting to: Position Status:

More information

CONSENT AND MODERATION REQUIREMENTS (CMR) for Plastics Processing Technology

CONSENT AND MODERATION REQUIREMENTS (CMR) for Plastics Processing Technology CONSENT AND MODERATION REQUIREMENTS (CMR) for Plastics Processing Technology Contact (version 5) Quality Assurance Manager Competenz PO Box 9005 Newmarket Auckland 1149 Telephone 0800 526 1800 Fax 09 539

More information

Health, Safety, Environment and Quality (HSEQ) Manager. HSEQ Management System Advisor

Health, Safety, Environment and Quality (HSEQ) Manager. HSEQ Management System Advisor Position description Title: Health, Safety, Environment and Quality (HSEQ) Manager July 2016 Reporting to: Chief Executive Officer Direct Reports: HSEQ Advisors (x2) HSEQ Management System Advisor PURPOSE

More information

Database and Gift Coordinator

Database and Gift Coordinator Job Title Faculty/ School/Department Responsible to: Responsible for: Alumni Relations Manager Marketing and Communications Head of Development and Alumni Relations Alumni Relations Officer Database and

More information

QUALIFICATION HANDBOOK

QUALIFICATION HANDBOOK QUALIFICATION HANDBOOK Level 6 NVQ Diploma in Construction Site Management (Construction) (6578) November 2013 Version 1.0 Qualification at a glance Subject area City & Guilds number 6578 Age group approved

More information

London Manager. Services and Access, Service Delivery and Operations. What we do matters our purpose. How we do things around here our principles

London Manager. Services and Access, Service Delivery and Operations. What we do matters our purpose. How we do things around here our principles London Manager Services and Access, Service Delivery and Operations The purpose of the London Manager position is to provide leadership and day to day management of a team of Identity and Passport Officers,

More information

The British Institute of Recruiters. Accredited Courses. Customer Service Practitioner Level 2 ST0072/AP02. The British Institute of Recruiters

The British Institute of Recruiters. Accredited Courses. Customer Service Practitioner Level 2 ST0072/AP02. The British Institute of Recruiters Accredited Courses Customer Service Practitioner Level 2 ST0072/AP02 1 About Us (BIoR) is a British Institute representing the highest standard mark in British recruitment. As the professional body for

More information

Our vision is: New Zealand values the wellbeing of tamariki above all else.

Our vision is: New Zealand values the wellbeing of tamariki above all else. POSITION DESCRIPTION Oranga Tamariki Ministry for Children Title: Group: Reports to: Location: Direct Reports: Budget: Team Leader - Recruitment Corporate Services HR Operations Delivery Manager Wellington

More information

POSITION DESCRIPTION KEY RESULT AREAS

POSITION DESCRIPTION KEY RESULT AREAS POSITION DESCRIPTION Position Title: Human Resources Business Partner Date: Sept 2012 Department: Human Resources Sub department: HR ANZ Location: Wellington Reports to: Human Resources Manager ANZ Direct

More information

Head of Student Experience EHM

Head of Student Experience EHM It is important to note that this job description is a guide to the work you will initially be required to undertake. It may be changed from time to time to meet changing circumstances. It does not form

More information

The British Institute of Recruiters

The British Institute of Recruiters BIOR The British Institute of Recruiters Apprenticeship Standard for Level 3 Team Leader/Supervisor (Manager) with Bespoke In-House Recruitment/Talent Acquisition Contents This qualification automatically

More information

Standard Specification

Standard Specification Operations/Departmental Manager Apprenticeship Standard Level 5 Operations/ Departmental Manager Level 5 Standard Specification Operations/Departmental Manager Apprenticeship Standard (Level 5) Smart steps

More information

POSITION DESCRIPTION

POSITION DESCRIPTION POSITION DESCRIPTION POSITION DETAILS: TITLE: Clinical Lead (PT / OT / SLT / DIET / SW ) Insert designated profession REPORTS TO: Service Clinical Director, Allied Health, Clinical Support Directorate

More information

LITERACY AOTEAROA WELLINGTON MANAGER

LITERACY AOTEAROA WELLINGTON MANAGER 1 LITERACY AOTEAROA WELLINGTON MANAGER VISION: REPORTS TO: LOCATION: RELATIONSHIPS: To design, develop and deliver leading adult literacy and numeracy programmes that are learner centred and are accessible

More information

PMA GP Assistant Practice Manager ILM Level 3 Diploma in Leadership & Management

PMA GP Assistant Practice Manager ILM Level 3 Diploma in Leadership & Management PMA GP Assistant Practice Manager ILM Level 3 Diploma in Leadership & Management This course and qualification is ideal for those aspiring into a management role and who may subsequently move into full

More information

JOB DESCRIPTION DEPUTY HEAD OF ACADEMY Personal Development, Behaviour and Welfare. Assistant Headteachers and Associate Assistant Headteachers

JOB DESCRIPTION DEPUTY HEAD OF ACADEMY Personal Development, Behaviour and Welfare. Assistant Headteachers and Associate Assistant Headteachers POST HOLDER JOB DESCRIPTION DEPUTY HEAD OF ACADEMY Personal Development, Behaviour and Welfare DEPARTMENT RESPONSIBLE TO LINE MANAGEMENT OF SALARY Bournville 4-16 Academy Head of Academy Assistant Headteachers

More information

Commercial Planning Manager. Supply Planning Manager Heslerton Road, Dunsandel, Canterbury

Commercial Planning Manager. Supply Planning Manager Heslerton Road, Dunsandel, Canterbury Position Reports to Commercial Planning Manager Supply Planning Manager Company Synlait Milk Limited Date: March 2016 Location 1028 Heslerton Road, Dunsandel, Canterbury Purpose This is a key role to support

More information

CEO. Regional Manager Employer Services. Careerforce Apprenticeship Advisor

CEO. Regional Manager Employer Services. Careerforce Apprenticeship Advisor Position: Careerforce Apprenticeship Advisor Purpose of position The purpose of this role is to: Work with employers to promote apprenticeships To provide support, guidance and assessment for apprentices

More information

Report of External Evaluation and Review

Report of External Evaluation and Review Report of External Evaluation and Review ACI Operations NZ Limited trading as O-I New Zealand Milestone Centre Not Yet Confident in educational performance Not Yet Confident in capability in self-assessment

More information

JOB DESCRIPTION. Quality and Compliance Officer Lizard Pathways Delivery Team Programme and Fund Services Manager Programme and Fund Services Team

JOB DESCRIPTION. Quality and Compliance Officer Lizard Pathways Delivery Team Programme and Fund Services Manager Programme and Fund Services Team JOB DESCRIPTION SERVICE: SECTION: JOB TITLE: Programme and Fund Services Lizard Pathways Positive People Change Coach (NB: DBS Enhanced Disclosure check required for this post) RESPONSIBLE TO: SUPERVISORY

More information

Evaluation Indicators for Industry Training Organisations

Evaluation Indicators for Industry Training Organisations Evaluation Indicators for Industry Training Organisations 1 July 2010 Contents Using the Evaluation Indicators for ITOs 3 Outcome Indicators 4 Process Indicators 5 ITO Purpose and Direction 5 Industry

More information

Recruitment Resourcer Level 2 End Point Assessment

Recruitment Resourcer Level 2 End Point Assessment Recruitment Resourcer Level 2 End Point Assessment 1. Introduction This Assessment Plan for the Recruitment Resourcer Apprenticeship has been designed and developed by employers with input from professional

More information

TAE40110 Certificate IV in Training and Assessment. Course Overview

TAE40110 Certificate IV in Training and Assessment. Course Overview TAE40110 Certificate IV in Training and Assessment Course Overview Table of Contents Table of Contents... 1 1. Welcome... 2 1.1 VECCI Team... 2 2. TAE40110 Certificate IV in Training and Assessment...

More information

QUALITY AUDIT SUMMARY. DECA Training. Audit Date: 29 and 30 July 2008 Web Report Date: 26 September 2008 Provider ID: 9957

QUALITY AUDIT SUMMARY. DECA Training. Audit Date: 29 and 30 July 2008 Web Report Date: 26 September 2008 Provider ID: 9957 QUALITY AUDIT SUMMARY on DECA Training Audit Date: 29 and 30 July 2008 Web Report Date: 26 September 2008 Provider ID: 9957 1 Objectives The audit aimed to obtain reasonable assurance that DECA Training

More information

Senior Compliance Officer

Senior Compliance Officer Senior Compliance Officer Financial Integrity, Regulatory Services Group, PREA Branch The Senior Compliance Officer supports our role as a supervisor of certain financial businesses. Our goals are to minimise

More information

P50- Training and Assessment Strategy Development Procedure

P50- Training and Assessment Strategy Development Procedure P50- Training and Assessment Strategy Development Procedure 1.0 Purpose 1.1 This procedure is to ensure that Training and Assessment Strategies (TAS) of Baxter Institute meet the requirements of the relevant

More information

Position Description

Position Description Position Description POSITION TITLE: Food and Beverage Inventory Administrator SCHOOL/OFFICE: Food and Beverage Department CLASSIFICATION LEVEL: Bond Level 4 DATE LAST UPDATED: April 2016 This position

More information

NEMA / LODDON Leisure Networks - Connecting people with their communities

NEMA / LODDON Leisure Networks - Connecting people with their communities Position Description TEAM LEADER, COMMUNITY CONNECTIONS, NEMA / LODDON Leisure Networks - Connecting people with their communities THE POSITION Position Title: Team Leader, Community Connections: NEMA

More information

Company Synlait Milk Ltd Date: January 2014

Company Synlait Milk Ltd Date: January 2014 Position Reports to Senior Communications Advisor Marketing and Communications Manager Company Synlait Milk Ltd Date: January 2014 Location 1028 Heslerton Road, Dunsandel, Canterbury Purpose To be our

More information

University of Greenwich JOB DESCRIPTION

University of Greenwich JOB DESCRIPTION JOB DESCRIPTION Job Title: Sustainability Projects Officer Grade: SG6 Department: Estates and Facilities Date of Job Evaluation: Role reports to: Head of Sustainability Direct Reports Student interns Indirect

More information

WORK BASED ASSESSOR/TRAINER JOB DESCRIPTION AND PERSON SPECIFICATION

WORK BASED ASSESSOR/TRAINER JOB DESCRIPTION AND PERSON SPECIFICATION WORK BASED ASSESSOR/TRAINER JOB DESCRIPTION AND PERSON SPECIFICATION Job Details Post: Assessor/Trainer Grade: Pay Scale Range Points: 20 to 30 Responsible to: Key Purpose: Specific Responsibilities Work

More information

Release: 1. CPPSE C3026A Work effectively in investigative services

Release: 1. CPPSE C3026A Work effectively in investigative services Release: 1 CPPSE C3026A Work effectively in investigative services CPPSE C3026A Work effectively in investigative services Modification History Not Applicable Unit Descriptor Unit descriptor This unit

More information

Job Description. SmartGrowth Administrator. SmartGrowth Programme Manager

Job Description. SmartGrowth Administrator. SmartGrowth Programme Manager Job Description Job title Group Section Responsible to Responsibility for staff SmartGrowth Administrator Corporate Strategy SmartGrowth Programme Manager None Date January 2013 Job purpose This job exists

More information

Tutor Culinary Arts (part-time)

Tutor Culinary Arts (part-time) Position Description and Person Specification Tutor Culinary Arts (part-time) In each and every appointment for employment at Tai Poutini Polytechnic, the employer is the Chief Executive of the Institution

More information

Chartered Manager Degree Apprenticeship What you need to know

Chartered Manager Degree Apprenticeship What you need to know Chartered Manager Degree Apprenticeship What you need to know 1 ILM your ultimate Management Apprenticeship partner 03 Key facts 04 Delivery 05 Gateway 06 End-point assessment 07 Funding 09 Apprenticeship

More information

Position Description

Position Description Position Title: Division: Direct Reports: Practice Manager Multi-Disciplinary Multi-disciplinary Service Manager- Internal PCBS and Training, Multi-disciplinary ABOUT NORTHCOTT: Who is Northcott? Northcott

More information

Our Values are: Social Justice ~ Inclusion ~ Empowerment ~ Integrity ~ Respect ~ Courage ~ Commitment

Our Values are: Social Justice ~ Inclusion ~ Empowerment ~ Integrity ~ Respect ~ Courage ~ Commitment Position Title: Division: Reports to: Award Classification: Supervises: Time Fraction: Hours: Locations: Trainer Education, Employment & Training RTO Leader Labour Market Assistance Industry Award None

More information

Transitioning to the Business Administrator apprenticeship standard

Transitioning to the Business Administrator apprenticeship standard Transitioning to the Business Administrator apprenticeship standard Presenters: Mandy Slaney, Industry Manager Dominic Green, Technical Advisor Contents A re-cap of the Business Administrator apprenticeship

More information

DIPLOMA OF LEADERSHIP AND MANAGEMENT

DIPLOMA OF LEADERSHIP AND MANAGEMENT RTO Code: 32225 UPSKILLING THE HEALTH INDUSTRY BSB51915: DIPLOMA OF LEADERSHIP AND MANAGEMENT DESIGNED BY HEALTH PRACTITIONERS, FOR HEALTH PRACTITIONERS 1 COURSE INFORMATION SUMMARY This program has been

More information

Job Description. Team Leader interrai Education and Support N/A

Job Description. Team Leader interrai Education and Support N/A Job Description Job Title: interrai Educator Date: May 2018 Responsible to: Location: Job Status: No. of reports: Delegated Financial Authority: (If applicable) Team Leader interrai Education and Support

More information

POSITION DESCRIPTION

POSITION DESCRIPTION POSITION DESCRIPTION POSITION: POSITION REPORTS TO: Leading Hand Manufacturing Manager REPORTING POSITIONS: POSITION OBJECTIVES 1. To facilitate the efficient manufacture of a project, whilst constantly

More information

Adult Care Worker Assessment Strategy

Adult Care Worker Assessment Strategy Adult Care Worker Assessment Strategy Summary of Assessment The Adult Care Worker Apprenticeship is an integrated programme of knowledge and skills acquisition, developed alongside core behaviours expected

More information

Quality and Compliance Coordinator

Quality and Compliance Coordinator Quality and Compliance Coordinator Comm Unity Plus Services Ltd a range of early intervention and prevention programs focusing on informing and engaging with our community through high quality Adult Education,

More information

DR4N 04 (CFA MLC2) Encourage Innovation in your Area of Responsibility

DR4N 04 (CFA MLC2) Encourage Innovation in your Area of Responsibility DR4N 04 (CFA MLC2) Encourage Innovation in your Area of Responsibility Overview This Unit is about encouraging and supporting the identification and practical implementation of ideas in your area of responsibility.

More information

18 Jan 2015 Editorial amendments 27 Jan 2017

18 Jan 2015 Editorial amendments 27 Jan 2017 HR191 JOB DESCRIPTION NOTES Forms must be downloaded from the UCT website: http://www.uct.ac.za/depts/sapweb/forms/forms.htm This form serves as a template for the writing of job descriptions. A copy of

More information

Business Admin and Customer Service Assessor Maternity Cover 12 month fixed term contract

Business Admin and Customer Service Assessor Maternity Cover 12 month fixed term contract PETERBOUGH ADULT LEARNING SERVICE POST TITLE Maternity Cover 12 month fixed term contract OVERVIEW OF THE ROLE At City College Peterborough s the Assessor role is key to enhance the responsiveness to meeting

More information

Person Specification (Knowledge, Skills and Experience)

Person Specification (Knowledge, Skills and Experience) Job Description Job Title: Clinical Quality and Education Manager Role Purpose This role is responsible for the management and leadership of the clinical quality system including; achieving all aged care

More information

DIPLOMA OF LEADERSHIP AND MANAGEMENT

DIPLOMA OF LEADERSHIP AND MANAGEMENT RTO Code: 32225 UPSKILLING THE HEALTH INDUSTRY BSB51918: DIPLOMA OF LEADERSHIP AND MANAGEMENT 1 DESIGNED BY HEALTH PRACTITIONERS, FOR HEALTH PRACTITIONERS 2 COURSE INFORMATION SUMMARY This program has

More information

Recruitment Consultant Level 3 End Point Assessment

Recruitment Consultant Level 3 End Point Assessment Recruitment Consultant Level 3 End Point Assessment 1. Introduction This Assessment Plan for the Recruitment Consultant Apprenticeship has been designed and developed by employers with input from professional

More information

Job Description. Lead Auditor

Job Description. Lead Auditor Job Description Job Title: Lead Auditor Date: May 2016 Responsible to: Location: Position status: Direct reports: Delegated Financial Authority: (If applicable) Director Audit and Assurance Wellington

More information

Recognition of Prior Learning (RPL) for TAE40110 Certificate IV in Training and Assessment^

Recognition of Prior Learning (RPL) for TAE40110 Certificate IV in Training and Assessment^ w: www.plentytraining.edu.au e: RPL@plenty.edu.au t: 1800 786 651 p: PO Box 258, Varsity Lakes, QLD, 4227 Recognition of Prior Learning (RPL) for TAE40110 Certificate IV in Training and Assessment^ Complete

More information

Qualification Specification HABC Level 3 Certificate in Management (QCF)

Qualification Specification HABC Level 3 Certificate in Management (QCF) www.highfieldabc.com Qualification Specification HABC Level 3 Certificate in Management (QCF) Qualification Number: 600/5172/3 Highfield Place Unit 15 Shaw Wood Business Park Shaw Wood Way Wheatley Hills

More information

POSITION DESCRIPTION

POSITION DESCRIPTION POSITION DESCRIPTION YOUTH DEVELOPMENT COACH Program Area: Transition to Work Program Grade & Level: EBA 2012 Schedule B, Level Training and Placement Officer Grade 2 Employment Conditions: Full time,

More information

Manager strategic development and infrastructure program. Fawkner. You may be required to travel to other GMCT sites.

Manager strategic development and infrastructure program. Fawkner. You may be required to travel to other GMCT sites. Position Description Position Title: Department: Classification: Reports to: Region: Primary Location: Employment type: Senior project manager infrastructure Strategic development and infrastructure Non-EBA

More information

JOB DESCRIPTION JOB SUMMARY. To design, develop and implement membership and marketing activities for the Faculty of Dental Surgery

JOB DESCRIPTION JOB SUMMARY. To design, develop and implement membership and marketing activities for the Faculty of Dental Surgery JOB DESCRIPTION POST: Membership and Marketing Manager GRADE: 3b DEPARTMENT: External Affairs: Engagement RESPONSIBLE FOR: None RESPONSIBLE TO: Head of Membership and Marketing JOB SUMMARY To design, develop

More information