Unleashing the Power of Women
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1 Unleashing the Power of Women HOW TO LEVERAGE THEIR UNIQUE STRENGTHS Jack Zenger, CEO Zenger Folkman
2 Urgent Need For Leadership 60% of companies facing leadership shortages that impede their performance 31% say developing leaders is their largest talent issue (Deloitte) 10,000 baby boomers retire every day
3 How Might This Be Solved? solution Identify individuals currently in the firm who are capable of stepping into these roles Accelerate the development process for them Zenger Folkman 2014
4 Discovering and Growing versus Hiring Talent Kevin Kelly, CEO Heidrick & Struggles: We ve found that 40 percent of executives hired at the senior level, are pushed out, fail or quit within 18 months. Zenger Folkman 2014
5 Utilizing Women More Effectively: 1. Broader, national economic interests In U.S., since 1970, 26% of the growth in GDP has come from more women in the workforce 2. Organizational interests -Companies need strong leadership. Women are a huge, untapped resource -Currently pirate from each other 3. Fairness and equality
6 Current Situation: Limited Progression Through Leadership Ranks For women, the corporate talent pipeline is leaky and blocked. Vikram Malhotra, Senior Partner, McKinsey & Company Percent of Positions Filled by Level, by Gender Women make up more than half of the workforce Source: ZF research estimates
7 Current Situation Percentages of women in higher level positions is not changing Two forces, seemingly run counter to each other: As women move higher, the more they aspire to senior positions but Aspiration for senior positions declines with age
8 We Have Published Research About This Topic
9 ZF Research: How Men and Women Compare Harvard Business Review recently published ZF study based on 360 leadership survey results completed by 100,000 raters evaluating 15,896 leaders 99 th 64% of leaders male, 36% female 63% of leaders based in US, 37% outside US Rank ordered leaders using gender and other demographics to develop percentile rankings overall leadership effectiveness 50 th 1 st effectiveness by leadership competency
10 Overall, Women Are More Effective 60.0 Overall Leadership Effectiveness Overall 360 Percentile Score T Value = Significance (2-tailed)= 0.00 Men Women Results based on 15,496 men 8,236 women
11 Biggest Differences were for Manager Raters Overall Leadership Effectiveness by Level (Percentiles scores) Manager Peers Male Female Direct Reports
12 Differences by Geography Overall Leadership Effectiveness by Level (Percentiles scores) North America (M 9635 F 5897) Europe (M 2092 F 1025) Central/South America (M1510 F 551) Middle East (M 289 F 48) Male Female Asia (M 1522 F 528) Africa (M 158 F 73) 29 29
13 Women Outperform Men at More Senior Levels Overall Leadership Effectiveness by Level (Percentiles scores) Top Management Women Men Senior Management Middle Manager
14 Overall Leadership Effectiveness by Gender, Age 60 Male Female Percentile and over Age Group 9 points
15 Women Score Higher in Most Competencies Percentile Score by Competency Leadership Competencies 1 Male Female t Sig. Takes Initiative Displays High Integrity and Honesty Drives for Results Practices Self Development Develops Others Inspires and Motivates Others Builds Relationships Collaboration and Teamwork Champions Change Establishes Stretch Goals Solves Problems and Analyzes Issues Communicates Powerfully and Prolifically Connects the Group to the Outside World Innovates Technical or Professional Expertise Develops Strategic Perspective Significant Positive Differences Women Men
16 Women Outperform Men Biggest Differences in Male Dominated Functions Overall Leadership Effectiveness by Function (Percentiles scores) Manufacturing (30% Female) Information Technology (28% Legal (31% Female) Research and Development Sales (29% Female) HR, Training (67% Female) General Management (24% Marketing (44% Female) Operations (32% Female) Men Women
17 New Voice Has Received Good Deal of Attention Sheryl Sandberg, COO of Facebook Author of best-selling book, Lean In Puts much of the responsibility on women themselves Concludes that women face a successlikeability penalty We support her intent and many of her conclusions
18 Are Women Less Likeable When They Get Promoted? poll YES NO
19 Perceptual Study: Heidi and Howard
20 Should She Aspire To Being Promoted?
21 Is This Reality or Myth? Anecdotally, many women agree with Sandberg The value of large bodies of data We created a likeability scale 10 questions from our 360-degree assessment We then analyzed our data by gender and by position (level) in the organization
22 Likeability Index Items 1. Stays in touch with issues and concerns of individuals in the work group 2. Balances "getting results" with a concern for others' needs 3. Is trusted by all members of the work group 4. Promotes a high level of cooperation between all members of the work group 5. Is a role model and sets a good example for his/her work group
23 Likeability Index Items: (Cont.) 6. Gives honest feedback in a helpful way. 7. Is truly concerned about developing others. 8. Inspires others to high levels of effort and performance 9. Is trusted by others to use good judgment when making decisions. 10. Works hard to "walk the talk" and avoids saying one thing and doing another.
24 Reality OR Myth? A LOOK AT THE RESEARCH
25 Likeability Index Likeability Percentile Score Significant shift for both males and females moving from Supervisor to Middle Management Male Female Females maintain the same level of likeability Males have another significant decline between middle and senior management Supervisor Middle Manager Top Management
26 Percentages of Most and Least Likeable by Gender 30% 25% 20% Percentage of males and females that are most and least likeable Male Female 26% 23% 24% 27% 15% 10% Least Likeable - Bottom Quartile Most Likeable - Top Quartile
27 Practices Self Development by Gender by Age Percentile Up to 25 Males Female 12 points and over Age Group
28 Likeability by Age and Gender Likeability Percentile Male Female and over
29 Likeability by Function Comparing Males vs. Females
30 Women Come By It Naturally
31 And Differences Appear Early
32
33 Conclusions About Success-likeability Penalty It s true that A FEW women become less likable as they move up in positions, but they are a minority In the aggregate, men in management are less liked than women Women remember bad experiences with other women, possibly because it runs counter to assumptions about how women are supposed to behave
34 Causes for Fewer Women At The Top
35 What Causes the Diminishing Number of Women as You Move Up the Pyramid? Extremely complex set of forces 1. Culture and societal norms 2. Organization culture and mindset 3. Mindset and beliefs within women
36 1 Causes Embedded in our Culture Women have a double burden of responsibility They have their job They leave work and in 92% of the cases, assume management of household Meals Child care Housekeeping
37 1 Causes Embedded in our Culture cont. Virtually Every Culture Has Discriminated Against Women Many cultures still have enormous restraints on women s education, freedom to act independently In US 1920 when women received right to vote Just now getting equality in Armed Forces Still don t have equity in pay
38 2 Causes Within Organizations 1. Beliefs and assumptions that are embedded in our company cultures We can t put a woman in that senior of a position. She won t stay with us. We ve never had women leaders in that department.
39 2 Causes Within Organizations cont. 2. Nothing is forcing change legislation 3. Lack of role models 4. Lack of sponsors 5. Exclusion from informal networks 6. Sensitivity about senior male, younger female relationships being misunderstood
40 Solutions
41 Solutions Within the Organization 1. Make HR policies more family friendly 2. Formalize Succession Planning 3. More time spent mentoring and coaching by senior leaders-helps create positive role models
42 Solutions Within the Organization (continued) 4. Create and provide strong support for women s groups inside the organization to encourage and foster upward mobility 5. Democratize development opportunities 6. Help women develop internal networks and sponsors
43 Solutions Within the Organization (continued) 7. Set clear expectations with senior male leaders to assist in the development of more women in the firm 8. Inspire, motivate & offer opportunities to develop strengths so women don t lose hope and drop out of the game
44 Solutions: Forces Within Women Themselves 1. Address internal barriers of fear, inadequacy, and feelings of not good enough 2. Make intentions and aspirations known 3. Don t wait for opportunities to come-seek them out
45 Conclusion 1. This is a serious issue for broad economic, corporate, and moral reasons 2. The causes are complex and many 3. Solutions are not quick-fixes 4. Good information is important to lay the groundwork for change 5. Help women manage the expectations that society has for them 6. Organizations must begin to change their cultures and practices 7. Women themselves can take helpful steps
46 Zenger Folkman helps organizations flourish by increasing the effectiveness of leaders at all levels. Our unique, strengths-based development methodology enables leaders to move faster and higher. Each offering is solidly grounded in research, utilizing our extensive empirical database. The end results are statistically significant improvements in how leaders lead, how their employees engage and how their companies profit; allowing both leaders and organizations to soar to new heights. Thank you Contact us at or
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