WORKFORCE ENGAGEMENT - PERSPECTIVES EVENT

Transcription

1 WORKFORCE ENGAGEMENT - PERSPECTIVES EVENT Wednesday 5 September 2012 follow us on

2 WELCOME & SAFETY BRIEF Les Linklater Team Leader Step Change in Safety follow us on

3 THE IMPORTANCE OF WORKFORCE ENGAGEMENT FOR THE REGULATOR Steve Walker Head of Offshore Division The Health and Safety Executive follow us on

4 THE IMPORTANCE OF WORKFORCE ENGAGEMENT FOR THE UNION Jake Molloy Regional Organiser RMT Offshore Energy Branch follow us on

5 WORKFORCE ENGAGEMENT THE STEP CHANGE IN SAFETY JOURNEY Ian Sharp & Mike Bowyer follow us on

6 follow us on 6

7 Accident / Incident rates What is Already in Place? Plant & Equipment Hydrocarbon Release Toolkit Control of Work Performing Authority Standard Supporting Initiatives: Processes Task Risk Assessment Lifting & Mech Handling guidance Human Factors Look this way Observation systems guidance Boots on for Safety MIST Vantage POB Step Change Networks KP3 Review Individual Behaviour PRfS Changing Minds Fatality Review NRB Guidelines Time follow us on 7

8 Over-Three-Day Injury for UK Offshore Oil and Gas Industry (Source: HSE) follow us on 8

9 Accident / Incident rates Why is Workforce Engagement important? Plant & Equipment Processes Workforce Engagement is required if we are to deliver world class safety performance Collective Behaviour Individual Behaviour Time follow us on 9

10 The Starting Point follow us on 10

11 Our Journey Planning Day Investigate / understand areas of strength & areas for improvement Concept exploration & testing Proof of concept & validation Implement plan & review progress How are we doing? What is working What is not working or is missing What can we do to fill the gaps Outline TOR ESR / OIM / Mgt input Initial visits to sites on existing industry good practice OIM team explore perceived to have good practice & benchmarks capture / share Follow up to capture Embed WE as 4 th Key best practice learning leadership behaviours Develop survey tool Networks used to identify obstacles Research other industries RSSB survey & reporting Identify toolkit components Regular consultation with SCLT & Networks Identify need for sustainability focus Continuous improvement cycle Implement pilot surveys (onshore / offshore / subsea) learning Converted skeptics Refine toolkit Expert validation of survey question set and maturity model Launch WE Toolkit Build industry Performance Indicator Implement awards for best WE performance Review & adjust toolkit as appropriate follow us on 11

12 Accredited experts SCLT HSE Individual OIMs, ESRs, trade unionists, MDs Network Meetings Unions OIAC Other industries Over 15 s Over 1000 of the workforce (pilots) Step Change Support Team Broad based support follow us on 12

13 What Did We Eventually Focus On? Understanding how we create effective workforce engagement (to deliver a working model) Understanding how people behave (at all levels) as being key to culture and relationships (to identify enabling behaviours for all levels of the workforce) Understanding how to sustain as this is critical to achieving continuous improvement (leading to the maturity model and benchmarking) follow us on 13

14 Our working model follow us on 14

15 Engagement behaviour dimensions follow us on 15

16 SITE LEADERS SUPERVISORS / FOREMAN WORKFORCE WORKFORCE SENIOR MANAGEMENT SAFETY REPS follow us on 16

17 follow us on 17

18 What are we trying to achieve? follow us on 18

19 So What s in the Workforce Engagement Toolkit? The Practical Guide The Engagement Formula Benchmarking Setting behavioural expectations Addressing obstacles to engagement Communicates industry specific, practical guidance to improve engagement & provides toolkit to support GAP assessment & improvement Planning Performance Trending follow us on 19

20 Set Expectations The Practical Guide The why The formula The behaviours Obstacles The Culture of Engagement/maturity model The Survey and supporting toolkit Case Studies follow us on 20

21 Understanding engagement Online Survey 1 Your Job and your Direct Supervisors 2 Working in your Team 3 Overall Experiences at your Worksite 4 In Summary 5 Background Questions follow us on 21

22 Delivering results.. The survey framework Understanding the results Developing action plan Running the survey Results feedback Delivering improvements supported by benchmarking follow us on 22

23 follow us on 23

24 Sustainability KPI-1 Hydrocarbon Releases KPI-2 Verification Non Compliances Current industry key performance indicators KPI-3 Safety-Critical Maintenance Backlog KPI-4 Level of Workforce Engagement in Safety follow us on 24

25 follow us on 25

26 THE WORKFORCE ENGAGEMENT SURVEY TOOL Harry van der Vossen Chief Technology Officer Atlas Knowledge follow us on

27 Key Facts about WEST WEST is the Workforce Engagement Survey Tool Portal based application - URL: Portal is pre-loaded with all the Step Change in Safety member companies (98) SCiS contact for each company is pre-loaded as the WE Champion Portal is pre-loaded with (most) of the offshore work sites, linked to the Duty Holders ( ~ 400+) Portal is also pre-loaded with (most) contractor companies who are likely participating in the survey (~ 340) Unique survey URL for each work site survey : 8 letter/number combination (all lower case) - i, l, o, 0 are omitted Provides more than 1 trillion unique combinations (~ 1,100,000,000,000) Portal / survey tested for use on IE 7, 8 and 9, Firefox, Chrome and Safari Most Importantly The Survey is ANONYMOUS follow us on

28 Who can participate and how? Top Down Approach All Step Change in Safety member companies can participate in the Workforce Engagement project Each member company has a Step Change in Safety contact person This person has been set-up in the system as the Workforce Engagement champion for his / her company The champion can register s to the company profile and appoint administrators for each The company champion or the administrator can create a survey All staff and contractors on the site are encouraged to participate in the survey Champion can view reports from all work sites within the company profile Administrators can view reports for all surveys on their only follow us on

29 Bottom Up Approach The workforce can also instigate a survey Specify your work site / duty holder online and check registration If not already registered: Duty holder champion will be alerted by Champion can accept / reject the request for the survey Champion can accept the requestor as the administrator or appoint alternative administrator If the site is already registered with a survey, the request will be forwarded to the administrator, who can inform the requestor on how to participate in the survey follow us on

30 WEST Process Company SCiS Member? Become a Member SCiS Contact = WE Champion WE Champion Set up Worksite(s) Set up Administrators Create & Manage Surveys Appoint other Champions View Survey Reports Worksite Admin Appoint other Administrators Create Worksite Survey Manage Survey Manage Paper Survey Returns View Survey Report Worksite Staff & Contractors Request Survey Participate in Survey follow us on

31 WEST Demo Online demonstration about to start follow us on

32 WORKFORCE ENGAGEMENT SURVEY THE VOTING SESSION Gillian Simpson Business Analyst Step Change in Safety follow us on

33 Wake up your keypad by pressing any key (text will appear at the top of LCD display). Voting Procedure A question will appear on the screen with numbered options. When you are told to vote, press the corresponding number on your keypad. Your selection will appear in the LCD display.

34 Strongly agree Agree Neither agree nor disagree Disagree Strongly disagree Don t know / Not applicable Your Job and your Direct Supervisor Please indicate how much you agree or disagree with each statement 1. I am clear on my H&S responsibilities 2. My direct supervisor makes specific efforts to engage me in H&S My direct supervisor listens to my views on H&S 4. I receive feedback on the H&S issues and concerns I raise 5. My direct supervisor visibly recognises me when I work safely 6. My direct supervisor provides me with support on H&S matters when I need it 7. My direct supervisor treats me with respect

35 Strongly agree Agree Neither agree nor disagree Disagree Strongly disagree Don t know / Not applicable Your Job and your Direct Supervisor Please indicate how much you agree or disagree with each statement 1. I am clear on my H&S responsibilities 2. My direct supervisor makes specific efforts to engage me in H&S My direct supervisor listens to my views on H&S 4. I receive feedback on the H&S issues and concerns I raise 5. My direct supervisor visibly recognises me when I work safely 6. My direct supervisor provides me with support on H&S matters when I need it 7. My direct supervisor treats me with respect

36 Strongly agree Agree Neither agree nor disagree Disagree Strongly disagree Don t know / Not applicable Your Job and your Direct Supervisor Please indicate how much you agree or disagree with each statement 1. I am clear on my H&S responsibilities 2. My direct supervisor makes specific efforts to engage me in H&S My direct supervisor listens to my views on H&S 4. I receive feedback on the H&S issues and concerns I raise 5. My direct supervisor visibly recognises me when I work safely 6. My direct supervisor provides me with support on H&S matters when I need it 7. My direct supervisor treats me with respect

37 Strongly agree Agree Neither agree nor disagree Disagree Strongly disagree Don t know / Not applicable Your Job and your Direct Supervisor Please indicate how much you agree or disagree with each statement 1. I am clear on my H&S responsibilities 2. My direct supervisor makes specific efforts to engage me in H&S 3. My direct supervisor listens to my views on H&S I receive feedback on the H&S issues and concerns I raise 5. My direct supervisor visibly recognises me when I work safely 6. My direct supervisor provides me with support on H&S matters when I need it 7. My direct supervisor treats me with respect

38 Strongly agree Agree Neither agree nor disagree Disagree Strongly disagree Don t know / Not applicable Your Job and your Direct Supervisor Please indicate how much you agree or disagree with each statement 1. I am clear on my H&S responsibilities 2. My direct supervisor makes specific efforts to engage me in H&S 3. My direct supervisor listens to my views on H&S 4. I receive feedback on the H&S issues and concerns I raise 5. My direct supervisor visibly recognises me when I work safely 6. My direct supervisor provides me with support on H&S matters when I need it My direct supervisor treats me with respect

39 Strongly agree Agree Neither agree nor disagree Disagree Strongly disagree Don t know / Not applicable Your Job and your Direct Supervisor Please indicate how much you agree or disagree with each statement 1. I am clear on my H&S responsibilities 2. My direct supervisor makes specific efforts to engage me in H&S 3. My direct supervisor listens to my views on H&S 4. I receive feedback on the H&S issues and concerns I raise 5. My direct supervisor visibly recognises me when I work safely 6. My direct supervisor provides me with support on H&S matters when I need it My direct supervisor treats me with respect

40 Strongly agree Agree Neither agree nor disagree Disagree Strongly disagree Don t know / Not applicable Your Job and your Direct Supervisor Please indicate how much you agree or disagree with each statement 1. I am clear on my H&S responsibilities 2. My direct supervisor makes specific efforts to engage me in H&S 3. My direct supervisor listens to my views on H&S 4. I receive feedback on the H&S issues and concerns I raise 5. My direct supervisor visibly recognises me when I work safely 6. My direct supervisor provides me with support on H&S matters when I need it My direct supervisor treats me with respect

41 Strongly agree Agree Neither agree nor disagree Disagree Strongly disagree Don t know / Not applicable Your Job and your Direct Supervisor Please indicate how much you agree or disagree with each statement 1. I am clear on my H&S responsibilities 2. My direct supervisor makes specific efforts to engage me in H&S 3. My direct supervisor listens to my views on H&S 4. I receive feedback on the H&S issues and concerns I raise 5. My direct supervisor visibly recognises me when I work safely 6. My direct supervisor provides me with support on H&S matters when I need it 7. My direct supervisor treats me with respect

42 Always Mostly Sometimes Rarely Never Don t know / NA Working in your Team Please indicate how true each statement is within your team 8. My direct supervisor involves team members when planning H&S improvements Safety reps at this discuss H&S matters with me / my team 10. I feel comfortable reporting H&S issues and concerns at this 11. Workers in my team raise H&S issues or concerns without fear of negative consequences 12. Workers in my team challenge unsafe instructions, procedures / practices, or 'work-arounds' / short-cuts 13. Workers in my team take responsibility for improving H&S at this 14. Workers in my team look out for the H&S of their co-workers 15. Workers in my team stop others from acting unsafely 16. Workers in my team respond positively when their unsafe behaviour is challenged by a co-worker 17. Workers have a strong influence on how H&S is managed at this

43 Always Mostly Sometimes Rarely Never Don t know / NA Working in your Team Please indicate how true each statement is within your team 8. My direct supervisor involves team members when planning H&S improvements 9. Safety reps at this discuss H&S matters with me / my team 10. I feel comfortable reporting H&S issues and concerns at this 11. Workers in my team raise H&S issues or concerns without fear of negative consequences 12. Workers in my team challenge unsafe instructions, procedures / practices, or 'work-arounds' / short-cuts 13. Workers in my team take responsibility for improving H&S at this Workers in my team look out for the H&S of their co-workers 15. Workers in my team stop others from acting unsafely 16. Workers in my team respond positively when their unsafe behaviour is challenged by a co-worker 17. Workers have a strong influence on how H&S is managed at this

44 Always Mostly Sometimes Rarely Never Don t know / NA Working in your Team Please indicate how true each statement is within your team 8. My direct supervisor involves team members when planning H&S improvements 9. Safety reps at this discuss H&S matters with me / my team 10. I feel comfortable reporting H&S issues and concerns at this 11. Workers in my team raise H&S issues or concerns without fear of negative consequences 12. Workers in my team challenge unsafe instructions, procedures / practices, or 'work-arounds' / short-cuts 13. Workers in my team take responsibility for improving H&S at this Workers in my team look out for the H&S of their co-workers 15. Workers in my team stop others from acting unsafely 16. Workers in my team respond positively when their unsafe behaviour is challenged by a co-worker 17. Workers have a strong influence on how H&S is managed at this

45 Always Mostly Sometimes Rarely Never Don t know / NA Working in your Team Please indicate how true each statement is within your team 8. My direct supervisor involves team members when planning H&S improvements 9. Safety reps at this discuss H&S matters with me / my team 10. I feel comfortable reporting H&S issues and concerns at this 11. Workers in my team raise H&S issues or concerns without fear of negative consequences 12. Workers in my team challenge unsafe instructions, procedures / practices, or 'work-arounds' / short-cuts 13. Workers in my team take responsibility for improving H&S at this Workers in my team look out for the H&S of their co-workers 15. Workers in my team stop others from acting unsafely 16. Workers in my team respond positively when their unsafe behaviour is challenged by a co-worker 17. Workers have a strong influence on how H&S is managed at this

46 Always Mostly Sometimes Rarely Never Don t know / NA Working in your Team Please indicate how true each statement is within your team 8. My direct supervisor involves team members when planning H&S improvements 9. Safety reps at this discuss H&S matters with me / my team 10. I feel comfortable reporting H&S issues and concerns at this 11. Workers in my team raise H&S issues or concerns without fear of negative consequences 12. Workers in my team challenge unsafe instructions, procedures / practices, or 'work-arounds' / short-cuts 13. Workers in my team take responsibility for improving H&S at this Workers in my team look out for the H&S of their co-workers 15. Workers in my team stop others from acting unsafely 16. Workers in my team respond positively when their unsafe behaviour is challenged by a co-worker 17. Workers have a strong influence on how H&S is managed at this

47 Always Mostly Sometimes Rarely Never Don t know / NA Working in your Team Please indicate how true each statement is within your team 8. My direct supervisor involves team members when planning H&S improvements 9. Safety reps at this discuss H&S matters with me / my team 10. I feel comfortable reporting H&S issues and concerns at this 11. Workers in my team raise H&S issues or concerns without fear of negative consequences 12. Workers in my team challenge unsafe instructions, procedures / practices, or 'work-arounds' / short-cuts 13. Workers in my team take responsibility for improving H&S at this Workers in my team look out for the H&S of their co-workers 15. Workers in my team stop others from acting unsafely 16. Workers in my team respond positively when their unsafe behaviour is challenged by a co-worker 17. Workers have a strong influence on how H&S is managed at this

48 Always Mostly Sometimes Rarely Never Don t know / NA Working in your Team Please indicate how true each statement is within your team 8. My direct supervisor involves team members when planning H&S improvements 9. Safety reps at this discuss H&S matters with me / my team 10. I feel comfortable reporting H&S issues and concerns at this 11. Workers in my team raise H&S issues or concerns without fear of negative consequences 12. Workers in my team challenge unsafe instructions, procedures / practices, or 'work-arounds' / short-cuts 13. Workers in my team take responsibility for improving H&S at this 14. Workers in my team look out for the H&S of their coworkers Workers in my team stop others from acting unsafely 16. Workers in my team respond positively when their unsafe behaviour is challenged by a co-worker 17. Workers have a strong influence on how H&S is managed at this

49 Always Mostly Sometimes Rarely Never Don t know / NA Working in your Team Please indicate how true each statement is within your team 8. My direct supervisor involves team members when planning H&S improvements 9. Safety reps at this discuss H&S matters with me / my team 10. I feel comfortable reporting H&S issues and concerns at this 11. Workers in my team raise H&S issues or concerns without fear of negative consequences 12. Workers in my team challenge unsafe instructions, procedures / practices, or 'work-arounds' / short-cuts 13. Workers in my team take responsibility for improving H&S at this 14. Workers in my team look out for the H&S of their co-workers 15. Workers in my team stop others from acting unsafely 16. Workers in my team respond positively when their unsafe behaviour is challenged by a co-worker 17. Workers have a strong influence on how H&S is managed at this

50 Always Mostly Sometimes Rarely Never Don t know / NA Working in your Team Please indicate how true each statement is within your team 8. My direct supervisor involves team members when planning H&S improvements 9. Safety reps at this discuss H&S matters with me / my team 10. I feel comfortable reporting H&S issues and concerns at this 11. Workers in my team raise H&S issues or concerns without fear of negative consequences 12. Workers in my team challenge unsafe instructions, procedures / practices, or 'work-arounds' / short-cuts 13. Workers in my team take responsibility for improving H&S at this 14. Workers in my team look out for the H&S of their co-workers 15. Workers in my team stop others from acting unsafely 16. Workers in my team respond positively when their unsafe behaviour is challenged by a co-worker 17. Workers have a strong influence on how H&S is managed at this

51 Always Mostly Sometimes Rarely Never Don t know / NA Working in your Team Please indicate how true each statement is within your team 8. My direct supervisor involves team members when planning H&S improvements 9. Safety reps at this discuss H&S matters with me / my team 10. I feel comfortable reporting H&S issues and concerns at this 11. Workers in my team raise H&S issues or concerns without fear of negative consequences 12. Workers in my team challenge unsafe instructions, procedures / practices, or 'work-arounds' / short-cuts 13. Workers in my team take responsibility for improving H&S at this 14. Workers in my team look out for the H&S of their co-workers 15. Workers in my team stop others from acting unsafely 16. Workers in my team respond positively when their unsafe behaviour is challenged by a co-worker 17. Workers have a strong influence on how H&S is managed at this

52 Always Mostly Sometimes Rarely Never Don t know / NA Overall Experiences at your Worksite Please indicate how true this statement is at your 18. Site leaders are visible at this 19. Site leaders clearly explain their expectations regarding H&S Site leaders ensure that workers have the training, resources and time needed to actively participate in H&S 21. Site leaders discuss H&S issues and concerns with workers 22. Site leaders do what they say in relation to H&S 23. Site leaders listen to workers views on H&S 24. Site leaders take the time to get to know workers on a personal level 25. Site leaders keep workers up to date on any H&S issues and concerns raised 26. Site leaders visibly recognise H&S achievements 27. Site leaders ensure that safety reps have the training, resources and time needed to perform their role effectively 28. Site leaders encourage open reporting of H&S issues at this

53 Always Mostly Sometimes Rarely Never Don t know / NA Overall Experiences at your Worksite Please indicate how true this statement is at your 18. Site leaders are visible at this 19. Site leaders clearly explain their expectations regarding H&S 20. Site leaders ensure that workers have the training, resources and time needed to actively participate in H&S Site leaders discuss H&S issues and concerns with workers 22. Site leaders do what they say in relation to H&S 23. Site leaders listen to workers views on H&S 24. Site leaders take the time to get to know workers on a personal level 25. Site leaders keep workers up to date on any H&S issues and concerns raised 26. Site leaders visibly recognise H&S achievements 27. Site leaders ensure that safety reps have the training, resources and time needed to perform their role effectively 28. Site leaders encourage open reporting of H&S issues at this

54 Always Mostly Sometimes Rarely Never Don t know / NA Overall Experiences at your Worksite Please indicate how true this statement is at your 18. Site leaders are visible at this 19. Site leaders clearly explain their expectations regarding H&S 20. Site leaders ensure that workers have the training, resources and time needed to actively participate in H&S Site leaders discuss H&S issues and concerns with workers 22. Site leaders do what they say in relation to H&S 23. Site leaders listen to workers views on H&S 24. Site leaders take the time to get to know workers on a personal level 25. Site leaders keep workers up to date on any H&S issues and concerns raised 26. Site leaders visibly recognise H&S achievements 27. Site leaders ensure that safety reps have the training, resources and time needed to perform their role effectively 28. Site leaders encourage open reporting of H&S issues at this

55 Always Mostly Sometimes Rarely Never Don t know / NA Overall Experiences at your Worksite Please indicate how true this statement is at your 18. Site leaders are visible at this 19. Site leaders clearly explain their expectations regarding H&S 20. Site leaders ensure that workers have the training, resources and time needed to actively participate in H&S 21. Site leaders discuss H&S issues and concerns with workers Site leaders do what they say in relation to H&S 23. Site leaders listen to workers views on H&S 24. Site leaders take the time to get to know workers on a personal level 25. Site leaders keep workers up to date on any H&S issues and concerns raised 26. Site leaders visibly recognise H&S achievements 27. Site leaders ensure that safety reps have the training, resources and time needed to perform their role effectively 28. Site leaders encourage open reporting of H&S issues at this

56 Always Mostly Sometimes Rarely Never Don t know / NA Overall Experiences at your Worksite Please indicate how true this statement is at your 18. Site leaders are visible at this 19. Site leaders clearly explain their expectations regarding H&S 20. Site leaders ensure that workers have the training, resources and time needed to actively participate in H&S 21. Site leaders discuss H&S issues and concerns with workers 22. Site leaders do what they say in relation to H&S Site leaders listen to workers views on H&S 24. Site leaders take the time to get to know workers on a personal level 25. Site leaders keep workers up to date on any H&S issues and concerns raised 26. Site leaders visibly recognise H&S achievements 27. Site leaders ensure that safety reps have the training, resources and time needed to perform their role effectively 28. Site leaders encourage open reporting of H&S issues at this

57 Always Mostly Sometimes Rarely Never Don t know / NA Overall Experiences at your Worksite Please indicate how true this statement is at your 18. Site leaders are visible at this 19. Site leaders clearly explain their expectations regarding H&S 20. Site leaders ensure that workers have the training, resources and time needed to actively participate in H&S 21. Site leaders discuss H&S issues and concerns with workers 22. Site leaders do what they say in relation to H&S 23. Site leaders listen to workers views on H&S 24. Site leaders take the time to get to know workers on a personal level 25. Site leaders keep workers up to date on any H&S issues and concerns raised Site leaders visibly recognise H&S achievements 27. Site leaders ensure that safety reps have the training, resources and time needed to perform their role effectively 28. Site leaders encourage open reporting of H&S issues at this

58 Always Mostly Sometimes Rarely Never Don t know / NA Overall Experiences at your Worksite Please indicate how true this statement is at your 18. Site leaders are visible at this 19. Site leaders clearly explain their expectations regarding H&S 20. Site leaders ensure that workers have the training, resources and time needed to actively participate in H&S 21. Site leaders discuss H&S issues and concerns with workers 22. Site leaders do what they say in relation to H&S 23. Site leaders listen to workers views on H&S 24. Site leaders take the time to get to know workers on a personal level 25. Site leaders keep workers up to date on any H&S issues and concerns raised Site leaders visibly recognise H&S achievements 27. Site leaders ensure that safety reps have the training, resources and time needed to perform their role effectively 28. Site leaders encourage open reporting of H&S issues at this

59 Always Mostly Sometimes Rarely Never Don t know / NA Overall Experiences at your Worksite Please indicate how true this statement is at your 18. Site leaders are visible at this 19. Site leaders clearly explain their expectations regarding H&S 20. Site leaders ensure that workers have the training, resources and time needed to actively participate in H&S 21. Site leaders discuss H&S issues and concerns with workers 22. Site leaders do what they say in relation to H&S 23. Site leaders listen to workers views on H&S 24. Site leaders take the time to get to know workers on a personal level 25. Site leaders keep workers up to date on any H&S issues and concerns raised Site leaders visibly recognise H&S achievements 27. Site leaders ensure that safety reps have the training, resources and time needed to perform their role effectively 28. Site leaders encourage open reporting of H&S issues at this

60 Always Mostly Sometimes Rarely Never Don t know / NA Overall Experiences at your Worksite Please indicate how true this statement is at your 18. Site leaders are visible at this 19. Site leaders clearly explain their expectations regarding H&S 20. Site leaders ensure that workers have the training, resources and time needed to actively participate in H&S 21. Site leaders discuss H&S issues and concerns with workers 22. Site leaders do what they say in relation to H&S 23. Site leaders listen to workers views on H&S 24. Site leaders take the time to get to know workers on a personal level 25. Site leaders keep workers up to date on any H&S issues and concerns raised 26. Site leaders visibly recognise H&S achievements 27. Site leaders ensure that safety reps have the training, resources and time needed to perform their role effectively 28. Site leaders encourage open reporting of H&S issues at this

61 Always Mostly Sometimes Rarely Never Don t know / NA Overall Experiences at your Worksite Please indicate how true this statement is at your 18. Site leaders are visible at this 19. Site leaders clearly explain their expectations regarding H&S 20. Site leaders ensure that workers have the training, resources and time needed to actively participate in H&S 21. Site leaders discuss H&S issues and concerns with workers 22. Site leaders do what they say in relation to H&S 23. Site leaders listen to workers views on H&S 24. Site leaders take the time to get to know workers on a personal level 25. Site leaders keep workers up to date on any H&S issues and concerns raised 26. Site leaders visibly recognise H&S achievements 27. Site leaders ensure that safety reps have the training, resources and time needed to perform their role effectively 28. Site leaders encourage open reporting of H&S issues at this

62 Always Mostly Sometimes Rarely Never Don t know / NA Overall Experiences at your Worksite Please indicate how true this statement is at your 18. Site leaders are visible at this 19. Site leaders clearly explain their expectations regarding H&S 20. Site leaders ensure that workers have the training, resources and time needed to actively participate in H&S 21. Site leaders discuss H&S issues and concerns with workers 22. Site leaders do what they say in relation to H&S 23. Site leaders listen to workers views on H&S 24. Site leaders take the time to get to know workers on a personal level 25. Site leaders keep workers up to date on any H&S issues and concerns raised 26. Site leaders visibly recognise H&S achievements 27. Site leaders ensure that safety reps have the training, resources and time needed to perform their role effectively 28. Site leaders encourage open reporting of H&S issues at this

63 Always Mostly Sometimes Rarely Never Don t know / NA Overall Experiences at your Worksite Please indicate how true this statement is at your 29. Safety reps participate in incident investigations / H&S-related inspections and audits 30. Safety reps work to proactively improve H&S at this 31. All workers are involved equally in managing H&S at this, regardless of which company they work for 32. There is open and honest discussion during H&S meetings at this 33. Senior managers visibly champion H&S at this 34. Senior managers ensure that workers have the training, resources and time needed to actively participate in H&S 35. Senior managers encourage open reporting of H&S issues at this 36. Senior managers follow-up the H&S issues and concerns raised during visits

64 Always Mostly Sometimes Rarely Never Don t know / NA Overall Experiences at your Worksite Please indicate how true this statement is at your 29. Safety reps participate in incident investigations / H&Srelated inspections and audits 30. Safety reps work to proactively improve H&S at this 31. All workers are involved equally in managing H&S at this, regardless of which company they work for 32. There is open and honest discussion during H&S meetings at this 33. Senior managers visibly champion H&S at this 34. Senior managers ensure that workers have the training, resources and time needed to actively participate in H&S 35. Senior managers encourage open reporting of H&S issues at this 36. Senior managers follow-up the H&S issues and concerns raised during visits

65 Always Mostly Sometimes Rarely Never Don t know / NA Overall Experiences at your Worksite Please indicate how true this statement is at your 29. Safety reps participate in incident investigations / H&Srelated inspections and audits 30. Safety reps work to proactively improve H&S at this 31. All workers are involved equally in managing H&S at this, regardless of which company they work for 32. There is open and honest discussion during H&S meetings at this 33. Senior managers visibly champion H&S at this 34. Senior managers ensure that workers have the training, resources and time needed to actively participate in H&S 35. Senior managers encourage open reporting of H&S issues at this 36. Senior managers follow-up the H&S issues and concerns raised during visits

66 Always Mostly Sometimes Rarely Never Don t know / NA Overall Experiences at your Worksite Please indicate how true this statement is at your 29. Safety reps participate in incident investigations / H&Srelated inspections and audits 30. Safety reps work to proactively improve H&S at this 31. All workers are involved equally in managing H&S at this, regardless of which company they work for 32. There is open and honest discussion during H&S meetings at this 33. Senior managers visibly champion H&S at this 34. Senior managers ensure that workers have the training, resources and time needed to actively participate in H&S 35. Senior managers encourage open reporting of H&S issues at this 36. Senior managers follow-up the H&S issues and concerns raised during visits

67 Always Mostly Sometimes Rarely Never Don t know / NA Overall Experiences at your Worksite Please indicate how true this statement is at your 29. Safety reps participate in incident investigations / H&Srelated inspections and audits 30. Safety reps work to proactively improve H&S at this 31. All workers are involved equally in managing H&S at this, regardless of which company they work for 32. There is open and honest discussion during H&S meetings at this 33. Senior managers visibly champion H&S at this 34. Senior managers ensure that workers have the training, resources and time needed to actively participate in H&S 35. Senior managers encourage open reporting of H&S issues at this 36. Senior managers follow-up the H&S issues and concerns raised during visits

68 Always Mostly Sometimes Rarely Never Don t know / NA Overall Experiences at your Worksite Please indicate how true this statement is at your 29. Safety reps participate in incident investigations / H&Srelated inspections and audits 30. Safety reps work to proactively improve H&S at this 31. All workers are involved equally in managing H&S at this, regardless of which company they work for 32. There is open and honest discussion during H&S meetings at this 33. Senior managers visibly champion H&S at this 34. Senior managers ensure that workers have the training, resources and time needed to actively participate in H&S 35. Senior managers encourage open reporting of H&S issues at this 36. Senior managers follow-up the H&S issues and concerns raised during visits

69 Always Mostly Sometimes Rarely Never Don t know / NA Overall Experiences at your Worksite Please indicate how true this statement is at your 29. Safety reps participate in incident investigations / H&Srelated inspections and audits 30. Safety reps work to proactively improve H&S at this 31. All workers are involved equally in managing H&S at this, regardless of which company they work for 32. There is open and honest discussion during H&S meetings at this 33. Senior managers visibly champion H&S at this 34. Senior managers ensure that workers have the training, resources and time needed to actively participate in H&S 35. Senior managers encourage open reporting of H&S issues at this 36. Senior managers follow-up the H&S issues and concerns raised during visits

70 Always Mostly Sometimes Rarely Never Don t know / NA Overall Experiences at your Worksite Please indicate how true this statement is at your 29. Safety reps participate in incident investigations / H&Srelated inspections and audits 30. Safety reps work to proactively improve H&S at this 31. All workers are involved equally in managing H&S at this, regardless of which company they work for 32. There is open and honest discussion during H&S meetings at this 33. Senior managers visibly champion H&S at this 34. Senior managers ensure that workers have the training, resources and time needed to actively participate in H&S 35. Senior managers encourage open reporting of H&S issues at this 36. Senior managers follow-up the H&S issues and concerns raised during visits

71 Strongly agree Agree Neither agree nor disagree Disagree Strongly disagree Don t know / NA In Summary Please indicate how true this statement is at your 37. I am personally motivated to improve H&S at this I trust my direct supervisor to help keep me safe at work 39. Workers and managers really work together to improve H&S 40. I feel fully involved in H&S at this

72 Strongly agree Agree Neither agree nor disagree Disagree Strongly disagree Don t know / NA In Summary Please indicate how true this statement is at your 37. I am personally motivated to improve H&S at this 38. I trust my direct supervisor to help keep me safe at work 39. Workers and managers really work together to improve H&S I feel fully involved in H&S at this

73 Strongly agree Agree Neither agree nor disagree Disagree Strongly disagree Don t know / NA In Summary Please indicate how true this statement is at your 37. I am personally motivated to improve H&S at this 38. I trust my direct supervisor to help keep me safe at work 39. Workers and managers really work together to improve H&S I feel fully involved in H&S at this

74 Strongly agree Agree Neither agree nor disagree Disagree Strongly disagree Don t know / NA In Summary Please indicate how true this statement is at your 37. I am personally motivated to improve H&S at this 38. I trust my direct supervisor to help keep me safe at work 39. Workers and managers really work together to improve H&S 40. I feel fully involved in H&S at this

75 Worker Foreman / supervisor Site leader Senior manager Not reported questions Which of the following options best describes your job level?

76 <3 months 3 6 months 6 months 1 year 1 2 years 2 5 years 5 years or more Not reported questions How long have you worked at this?

77 WORKFORCE ENGAGEMENT - PERSPECTIVES EVENT Wednesday 5 September 2012 follow us on

78 CASE STUDY PRESENTATIONS follow us on

79 FEEDBACK SESSION OF VOTING RESULTS / Q&A WITH PANEL Les Linklater Team Leader Step Change in Safety follow us on

80 Chaired by Les Linklater, Team Leader, Step Change in Safety Today s panelists are Steve Walker, The Health and Safety Executive Jake Molloy, RMT Offshore Energy Branch Ian Sharp, Co-Chair of Workforce Engagement Steering Group Mike Bowyer, Co-Chair of Workforce Engagement Steering Group Harry van der Vossen, Atlas Knowledge follow us on

81 WORKFORCE ENGAGEMENT - PERSPECTIVES EVENT Wednesday 5 September 2012 follow us on