Observers Reporting of Sexual Harassment: The Influence of Harassment Type, Organizational Culture, and Political Orientation

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1 Public Organiz Rev (2010) 10: DOI /s Observers Reporting of Sexual Harassment: The Influence of Harassment Type, Organizational Culture, and Political Orientation Claudia Benavides Espinoza & George B. Cunningham Published online: 14 January 2010 # Springer Science+Business Media, LLC 2010 Abstract The purpose of this study was to examine factors that influence observers reporting of sexual harassment. Participants (N=183) voluntarily took part in a 2 (harassment type: hostile environment, quid pro quo) 2 (organizational culture: compliant, proactive) experiment. Results indicate that participants were more likely to respond assertively when observing quid pro quo harassment. Participant political orientation moderated the effects of both harassment type and culture. Persons with a more liberal political persuasion intended to respond assertively in situations where help might not otherwise be rendered (i.e., in compliant organizations and in hostile environment harassment). Contributions and implications are discussed. Keywords Sexual harassment. Bystanders. Organizational culture. Political orientation Sexual harassment is a problem widespread among societal entities, such as organizations and educational institutions (Fitzgerald et al. 1988, 1997; Gelfand et al. 1995). Its occurrence presents negative consequences for both direct victims and those who observe the harassment (Fitzgerald et al. 1988, 1997; Gelfand et al. 1995; Glomb et al. 1997). For instance, researchers have shown that sexual harassment is associated with decreased work-related outcomes, including job satisfaction, work performance, and organizational attachment (Chan et al. 2008; Fitzgerald et al. 1994, 1997; Willness et al. 2007). The effects are not just limited to work outcomes, C. Benavides Espinoza (*) Facultad de Organización Deportiva, Universidad Autónoma de Nuevo León, Av. Universidad s/n Cd. Universitaria, San Nicolás de los Garza, Nuevo León, México C.P benavidesesp@hotmail.com G. B. Cunningham Laboratory for Diversity in Sport, Texas A&M University, 4243 TAMU, College Station, TX , USA gbcunningham@hlkn.tamu.edu

2 324 C. Benavides Espinoza, G.B. Cunningham however, as sexual harassment also negatively impacts one s physical health, by increasing the incidence of nausea, headaches, and exhaustion (Chan et al. 2008; Fitzgerald et al. 1994, 1997; Willness et al. 2007; Wislar et al. 2002), and mental health, including overall well-being (Fitzgerald et al. 1997) and psychological distress (Chan et al. 2008; Richman et al. 1999). Given the negative effects, one might expect that reporting of sexual harassment would be high. However, this is not the case, as only 13% of direct victims report the incidents (Knapp et al. 1997). Such a low rate of reporting harassment is disconcerting because not only are harassers going unpunished for their offenses, but organizations are unaware that the harassment is taking place and therefore unable to take corrective measures. Therein rests the importance of observers of sexual harassment or persons who either personally witness or hear about the harassment incident. Sexual harassment observers, relative to direct victims, are emotionally and physically detached from the harassment and are therefore likely to circumvent the negative outcomes associated with reporting harassment (Bergman et al. 2002). Further, according to one study, nearly 70% of working women have observed sexual harassment in the workplace (Hitlan et al. 2006) thus, knowledge of the harassment is present. Based on these dynamics, Bowes-Sperry and O Leary- Kelly (2005) considered observers of sexual harassment key in ending that form of discrimination in the workplace. Unfortunately, empirical assessments of observers behaviors and behavioral intentions are rare, and thus, there is little understanding of how or if they will respond to sexual harassment. The purpose of the current study is to address this shortcoming. Specifically, in drawing from multiple research streams, we expect observers reactions are influenced by the type of harassment (i.e., quid pro quo versus hostile workplace environment), the type of culture (i.e., proactive versus compliance culture of diversity), as well as personal characteristics (i.e. political views). We also expect that these three variables will interact to predict the type of intervention strategy chosen by the sexual harassment observer. In the following sections, we present the theoretical framework and specific hypotheses. Theoretical framework Sexual harassment There are two legally recognized types of sexual harassment: hostile environment and quid pro quo ( The hostile environment type of harassment is considered the less severe form, and it includes behaviors such as offensive sexual remarks and comments or actions sexual in nature ( Fitzgerald et al. 1988, 1999a; Stark et al. 2002). Specifically, comments or actions sexual in nature comprise embarrassing jokes and remarks, or offensive body language (Fitzgerald et al. 1988, 1999a; Stark et al. 2002). Quid pro quo harassment includes what has been classified in the academic literature as unwanted sexual attention and sexual coercion ( This is considered a more severe type of harassment, and it includes job-related rewards and threats to obtain sexual favors, repeated and unwelcomed date requests, and attempts to oblige the victim into a relationship

3 Observers Reporting of Sexual Harassment: The Influence of Harassment Type, (Gelfand et al. 1995; Fitzgerald et al. 1999b). We consider the effects of both harassment types in the current investigation. Behavioral responses Although organizations are urged to reduce sexual harassment incidents through the use of preventive measures ( disciplinary actions are necessary to stop harassment once it has happened. When this is the case, organizational leaders need to be informed of the existence of sexual harassment in the workplace before they can take action (Knapp et al. 1997; Riger 1991; Roumeliotis and Kleiner 2005). This is a downside to organizational efforts to stop sexual harassment because most of the victims respond passively and do not report incidents (Knapp et al. 1997). In fact, Knapp et al. (1997) reported that just over 1 in 10 persons who are harassed report that incident. In these situations, observers behavioral responses to the sexual harassment of coworkers could be of great help in deterring this unethical behavior (Bowes-Sperry and Powell 1999; Bowes-Sperry and O Leary-Kelly 2005; Roumeliotis and Kleiner 2005). Observers behavioral responses to sexual harassment can be passive or active. A passive response would be deciding not to intervene (Bowes-Sperry and O Leary- Kelly 2005), while assertive responses include three types of interventions: reporting the harassment, intervening during an incident, or confronting the harasser (Bowes- Sperry and O Leary-Kelly 2005). Observers response alternatives are more limited than those of direct victims, but if the sexual harassment of coworkers elicits assertive behavioral responses by observers, the organization s chances to eradicate this unethical behavior may be as good as when direct victims respond assertively (Bowes-Sperry and Powell 1999; Bowes-Sperry and O Leary-Kelly 2005; Roumeliotis and Kleiner 2005). Thus, it is important to distinguish antecedents to these types of behavioral responses by observers. Bowes-Sperry and O Leary-Kelly (2005) argued that observer intervention is more likely when there is low ambiguity in the situation and the harm caused to the victim is eminent. Specifically, observers are likely to intervene when there is no doubt in their mind that a coworker is being badly victimized by her or his harasser. As previously discussed, there are two types of sexual harassment: quid pro quo and hostile work environment ( Fitzgerald et al. 1988, 1999a; Stark et al. 2002). Quid pro quo harassment is considered more harmful than hostile work environment (www. eeoc.gov; Fitzgerald et al. 1995; Nelson et al. 2007; Till 1980). Furthermore, the continuous refusal of victims in instances of unwanted sexual attention, which is comprised in quid pro quo harassment (Gelfand et al. 1995; Fitzgerald et al. 1999b), could reduce some of the ambiguity from the observer s perspective. As such, it is possible that observers perceptions of the severity of each type of sexual harassment would impact their behavioral response. More specifically, quid pro quo harassment might engender more assertive reactions than does harassment that creates a hostile workplace environment. This reasoning led to the following hypothesis: Hypothesis 1: Observers behavioral responses will be more assertive in instances of quid pro quo harassment, as compared to hostile environment type of harassment.

4 326 C. Benavides Espinoza, G.B. Cunningham Organizational culture Organizational culture is defined as the shared assumptions developed by individuals in an organization, and it influences the way employees behave and their perception of organizational problems (Frank 1987; Schein 1990). The culture is based on the shared values of people at all levels in the hierarchy, including managerial employees as well as lower organizational level employees (Timmerman and Bajema 2000). Also, organizational culture highlights what is valued in each organization (Timmerman and Bajema 2000). For example, employees are likely to distinguish whether their organization is employee-oriented or performance-oriented (Timmerman and Bajema 2000), or how valuable women and their contributions are to the organization based on the organizational culture (Miner-Rubino and Cortina 2004). The influence of organizational culture on sexual harassment incidences has been extensively studied; for example, Timmerman and Bajema (2000) found a culture of gender equality greatly reduces sexual harassment in organizations. In strong antiharassment cultures, it is clear to all employees that sexual harassment is inconceivable (Dougherty and Smythe 2004). Furthermore, organizations with cultures of tolerance to sexually harassing behaviors have been found to positively correlate to greater incidence of sexual harassment in those organizations (Fitzgerald et al. 1997). An organization s culture has the potential to not only influence the pervasiveness of sexual harassment, but it could also play a role in how harassment is interpreted and responded to (Keyton et al. 2001). Particularly relevant to this discussion is Fink and Pastore s(1999) model of diversity management. In brief, the authors outlined three strategies organizations could employ: compliance, reactive, and proactive. Compliant organizations do not exert much effort into attracting and maintaining diverse employees into their workforce. The characteristics of compliant organizations include disregard for pro-diversity federal legislation and centralized decision making. Employees in these organizations may assume that similarities are valued in the organization given the organization s diversity management strategy. Reactive organizations address problems that may arise by having a diverse workforce because they consider differences an asset. However, they generally focus on gender and race and wait for problems to arise before acting upon them. Finally proactive organizations are the most supportive of diversity. They are the more likely to benefit from diversity as they attract and maintain the best employees regardless of their personal differences. These organizations are characterized by their anticipation of problems, showing their commitment to diversity through allocation of resources, and their definition of diversity, which is comprehensive of differences in sex, race, age, marital status, values, background, and so on. In this type of organizations, it is likely employees infer the value of differences from the way the organization manages them. In this study, we focused on compliant and proactive organizations. This decision was made for two primary reasons. First, conceptually, compliant and proactive organizations are the most distinct from one another. This is an important point, as Fink et al. (2003)note that overlap among the cultures is possible. Results from their study also support this position, as the correlation between proactive and compliant cultures was weaker than the corresponding relationship between proactive and reactive cultures. Our second reason is empirical in nature, as researchers have continually observed that proactive cultures and compliant cultures are significantly associated with subsequent outcomes

5 Observers Reporting of Sexual Harassment: The Influence of Harassment Type, (Fink et al. 2001, 2003; see also Cunningham 2009), whilethesamecannotbesaidfor reactive cultures. Given this evidence, we examined the effects of proactive and compliant cultures and limit our remaining discussion accordingly. Fink and Pastore s (1999) model can be integrated with the literature related to organizational culture and sexual harassment. Organizations with proactive cultures feature different practices than organizations with compliant approaches to diversity management (Fink et al. 2001, 2003). For example, an organization with a culture that values cultural and considers demographic differences as assets would provide an environment where women and their contributions to the organization will be accepted, respected, and valued. Furthermore, in these proactive organizations, all employees are considered deserving of equal opportunities regardless of their demographical characteristics (Timmerman and Bajema 2000). This is less likely to be the case in compliant organizations because they do not value diversity (Timmerman and Bajema 2000). Thus, women, who are the most common sexual harassment victims (Fitzgerald et al. 1988; Stockdale et al. 2004; US Merit System Protection Board 1995), are more valued in proactive organizations than they are in compliant ones. Moreover, in proactive organizations, harmful actions will be considered a greater violation to the underlying values of the workplace. This reduced tolerance to sexual harassment in proactive organizations (Fink and Pastore 1999; Timmerman and Bajema 2000) may result in observers behaving in more assertive ways than they would if they worked in a compliant organization. Based on this argument, we hypothesized the following: Hypothesis 2: Observers behavioral responses will be more assertive in proactive organizations, as compared to compliant organizations. Furthermore, the cognitive dissonance literature indicates that actions that violate a person s values and beliefs systems tend to create discomfort about the situation (Festinger and Carlsmith 1959; Bandura 1999). Generally, individuals who find themselves in these types of situations attempt to restore consistency (Gilovich et al. 2005). According to Fink and Pastore s (1999) framework, in organizations with proactive cultures, the assumption is that every employee is valuable to the organization. This is not the case for compliant organizations. Thus, the relationship between the type of the harassment and the observers behavioral response might be strengthened by the violation of the equality values and beliefs shared by members of proactive organizations. This might be the case because sexual harassment might be perceived as a greater violation of the norms in a proactive department than it would in a compliant department, thus creating greater dissonance. Hence, we hypothesized the following: Hypothesis 3: The relationship between severity of the harassment and observers behavioral responses will be moderated by organizational culture such that quid pro quo harassment taking place in an organization with a proactive culture will result in more assertive responses. Personal characteristics Another possible antecedent for observer intervention in a sexual harassment incident may be the observer s political orientation. Consider, for instance, the

6 328 C. Benavides Espinoza, G.B. Cunningham influence political climate has on victims of sexual harassment reporting behaviors (Cunningham and Benavides-Espinoza 2008; Saguy 2000; Marshall2005). Studies analyzing sexual harassment claims trends suggest that reports of sexual harassment rise when there is a more liberal political climate, and they decrease with more conservative ones (Cunningham and Benavides-Espinoza 2008). Similarly, ones political views could influence personal responses to the sexual harassment of others. According to the political psychology literature, the perception of society and societal issues of individuals who self-identify as liberals or conservatives are different (Conover and Feldman 2004). Liberals are concerned with social change and the eradication of social injustice, while conservatives are concerned with the permanence of the status quo (Conover and Feldman 2004). Under this basis, it is reasonable to believe that participants who self-identify as liberal may be more willing to speak up in harassing situations than their more conservative counterparts. This may be the case because of the different levels of commitment towards social change displayed by liberal and conservative people. Under this rationale, the following hypothesis was advanced: Hypothesis 4: Observers behavioral responses will be more assertive for observers self-identifying as more liberal in their political views. Furthermore, under the same rationale used before, participants who are greatly committed to social change would attempt to restore consistency (Gilovich et al. 2005). Thus, the positive association between the severity of the harassment and the assertiveness of the response is likely to be stronger among liberals than it is among conservatives. A similar pattern is expected for the relationship between the type of culture and the assertiveness of the response. In both cases, sexual harassment might be perceived by self-identified liberals as a social issue more so than it will be by self-identified conservatives, thus creating greater dissonance. Hence, we hypothesized the following: Hypothesis 5: The relationship between severity of the harassment and observers behavioral responses will be moderated by the participants political views such that liberals will intend to act more assertively. Hypothesis 6: The relationship between the type of organizational culture and observers behavioral responses will be moderated by the participants political views such that liberals will intend to act more assertively. Method Participants The sample was comprised by undergraduate students (N=183) enrolled in physical activity classes at a university in the Southwest United States. Their participation was anonymous and voluntary. The sample consisted of a larger number of males (n=113, 61.7%) than females (n=66, 36.1%) and four persons who did not provide their sex. The sample was largely Caucasian (n=132, 72.1%), with the next most

7 Observers Reporting of Sexual Harassment: The Influence of Harassment Type, frequently reported race being Hispanic (n=29, 18.8%). The mean age was (SD=1.37). Procedure and materials The hypotheses were tested through a 2 (harassment type: hostile environment, quid pro quo) 2 (organizational culture: compliant, proactive) experiment. Participants were first presented with information concerning an overview of the organizational culture. Second, they read the sexual harassment description, though the term sexual harassment was not presented in the instrument to avoid priming the respondents. Third, participants completed a questionnaire inquiring their demographics and items concerning their behavioral reactions to the harassment. Prior to data collection, the manipulations were reviewed by two independent persons to provide validity evidence of the measures. Organizational culture The compliant department was portrayed as having ambiguous promotion standards and clear discrimination signs (Fink and Pastore 1999). The full description read: You are an employee in the athletic department at a State University. During the time you have been working there, you perceive the department s standards for promotions are not very clear, resulting in many minorities and women not earning many promotions. Furthermore, they rely on word of mouth recruiting initiatives to find job applicants. Also, the department exhibits signs of racial-, gender-, sexual-, age-discrimination, and homophobia. Finally, they fail to comply with Title IX. The proactive department was depicted as having open communication lines and great commitment to diversity (Fink and Pastore 1999). The description of the proactive department in the questionnaire read: You are an employee in the athletic department at a State University. During the time you have been working there, you perceive the department s definition of diversity is not limited to race and gender, but inclusive of characteristics such as religion, culture, sexual orientation, marital status, and so on. Also, the department shows their commitment to diversity by allocating financial and personal resources to women-sports, beyond those stipulated by Title IX. Furthermore, the work environment promotes different approaches to work, and makes everyone feel like a contributing member of the department. Finally, the flexible lines of communication and decision-making offer all employees equally the opportunity for input. Sexual harassment The sexual harassment descriptions were consistent with the literature as well as the EEOC ( Fitzgerald et al. 1988, 1999a; Stark et al. 2002). The hostile environment incident description was explained as: You observe one of the male head coaches making sexist comments and jokes toward his female assistant coach. Also, you observe him attempting to engage the assistant coach in conversations regarding her sex life. Finally, the quid pro quo description read: You observe one of the male head coaches telling one of his female assistant coaches that she can get special treatment if she enters in a romantic/sexual relationship with him. Also, you observe the coach threaten her with job related consequences if she refuses his requests.

8 330 C. Benavides Espinoza, G.B. Cunningham Personal characteristics A single item was used to measure the participants political orientation. They were asked to rate their political views on a 1 (very liberal) to7(very conservative). Behavioral reactions In drawing from previous studies (Bowes-Sperry and Powell 1999; Perry et al. 1997), we developed a scale to assess the degree to which participants would engage in the following behaviors: ask the harasser to stop, ignore the harassment (reverse scored), report the harasser, threaten the harasser with telling other people what he has done, file a formal complaint with the organization, consult with officials outside the organization, and testify as a witness during the harassment investigation. Responses were made on a scale from 1 (not at all willing) to7(very willing), and the reliability (α=.82) was acceptable. Data analysis A moderated linear regression was used to test the hypotheses, with willingness to act serving as the dependent variable. Because of differential perceptions regarding sexual harassment punishment among men and women (Nelson et al. 2007), gender was used as a control variable. The first order effects (the type of harassment, organizational culture, and the standardized scores of the participants political views) were entered in Step 2. The three two-way product terms were entered in Step 3, and the three-way product term was entered in Step 4. Given the difficulty in identifying moderators through linear regression (McClelland and Judd 1993), the significance level was raised to.10 (see also Harrison et al. 2002). Results Manipulation check Two manipulation checks were conducted to ensure that the effects of the experimental treatments were as intended. To verify the perceptions of the departmental cultures were different for those participants randomized to the compliant scenario than for those randomized to the proactive scenario, we asked them to rank the athletic department s culture of diversity on a Likert scale from 1 (not supportive of diversity) to 7(very supportive of diversity). Participants ranked the proactive departments as more supportive of diversity (M=5.37, SD=1.44) than they did the compliant departments (M=3.51, SD=1.87), F (1,176) =55.99, p< Similarly, the interpretations of the types of harassment were verified by asking the participants to rate the seriousness of the offense on a Likert scale from 1 (not at all serious) to 7(very serious). Participants rated the hostile environment harassment as less serious (M=5.17, SD=1.38) than the quid pro quo harassment (M=6.23, SD=.93), F (1,179) =36.88, p<0.05. Collectively, these results suggest that the manipulations were successful.

9 Observers Reporting of Sexual Harassment: The Influence of Harassment Type, Hypothesis testing Results from the moderated regression are presented in Table 1. The control variable (gender) did not account for any significant percentage of the variance (p=.22). The first order effects accounted for 10.6% of the explained variance (p<.001). Specifically, the results indicate that harassment type was significantly associated with the behavioral response (β=.32, p<0.001), such that participants were more likely to respond assertively for quid pro quo harassment relative to hostile work environment; thus, Hypothesis 1 was supported. However, the effects of culture and political view did not significantly influence the assertiveness of the observers response to sexual harassment (β=.09, p=.21 and β=.07, p=.35 respectively). Therefore, Hypotheses 2 and 4 did not receive support. As for Step 3 of the moderated regression analysis, after accounting for the effects of the control variable and the first order effects, the political views culture (β=.19, p<0.10) and the political views harassment (β=.18, p<0.10) product terms were significant, supporting Hypothesis 5 and 6. However, the culture harassment product term did not significantly predict the response (β=.08, p=.53), nor did the three-way interaction in the final step of the model (β=.09, p=.53). Thus, the moderating effect of culture predicted in Hypothesis 3 was not supported; and there was no moderating effect of political views in the relationship between harassment type, organizational culture, and behavioral response. Illustrative representations of the significant interactions are shown in Figs. 1 and 2 respectively. The effects of the participants political views were such that in a compliant culture the more liberal participants are more likely to respond assertively to sexual harassment than their more conservative counterparts. In the second interaction, the moderating effect of political view was such that for less severe types Table 1 Moderating effects of organizational culture and political views on the relationship between harassment type and behavioral response Step B SE β R 2 ΔR 2 Step Gender Step **** Harassment type (H) **** Organizational Culture (C) Political views (P) Step * H C H P * C P * Step H C P *p<.10, **p<.05, ***p<.01, ****p<.001

10 332 C. Benavides Espinoza, G.B. Cunningham 7 Behavioral Response Conservative Liberal Compliant Culture Proactive Culture Fig. 1 Mediating effect of political views on the relationship between culture and behavioral response of harassment (i.e. hostile environment), the more liberal participants are more likely to respond assertively than the more conservative ones. Discussion Because sexual harassment is a problem for the organization as a whole and not only for the direct victim (Glomb et al. 1997; Miner-Rubino and Cortina 2004, 2007), it is important to consider observers behavioral responses to sexual harassment (Bowes- Sperry and Powell 1999; Bowes-Sperry and O Leary-Kelly 2005; Roumeliotis and Kleiner 2005). These responses are particularly important in light of the passive ways victims respond to harassment (Knapp et al. 1997), which ultimately affect the organizations opportunities to intervene and try to stop the harassment (Knapp et al. 1997; Riger 1991; Roumeliotis and Kleiner 2005). With this research project, we contribute to the sexual harassment literature by focusing on the behavioral responses of observers of sexual harassment. In support of our first hypothesis, we found that people intended to take more assertive actions when observing quid pro quo relative to hostile environment harassment. These findings are consistent with Bowes-Sperry and O Leary-Kelly s (2005) framework, such that people are more likely to actively intervene when they perceive the sexual harassment to be serious and unambiguous. It is also possible that participants perceived quid pro quo harassment to represent a moral breach, Behavioral Response Conservative Liberal 4 Hostile Environment Quid Pro Quo Fig. 2 Mediating effect of political views on the relationship between harassment type and behavioral response

11 Observers Reporting of Sexual Harassment: The Influence of Harassment Type, another factor that has been shown to influence helping behaviors (Bowes-Sperry and Powell 1999). Interestingly, organizational culture did not have a direct or a moderating effect on participants behavioral responses. These findings were present despite participants beliefs that the proactive culture was more supportive of diversity than was the compliant culture; thus, the manipulation was successful. It is possible, however, that even though participants perceived the workplace to be one supportive of diversity, they did not necessarily agree with that culture. In this case, their personal characteristics, more so than organizational culture, would influence observer reactions. Note too that our findings are consistent with those of Bergman et al. (2002), who found that organizational culture did not directly influence victims likelihood of reporting sexual harassment. Thus, while organizational culture affects a number of other outcomes, such as the prevalence of sexual harassment in the workplace (Wasti et al. 2000) and leaders responses to harassment (Bergman et al. 2002), it does not appear to impact whether or not people will report harassment. While organizational culture did not influence observers behavioral intentions, personal characteristics did. Specifically, participants political orientation moderated the effects of both culture and harassment type on subsequent intentions. In both cases, the differences occurred in situations where help might not otherwise be rendered, such as in compliant organizations and when hostile environment harassment took place. These findings are likely a function of people s view toward social justice and desire for social change, both of which are higher among more progressively-minded individuals (Conover and Feldman 2004). This pattern of results also coincides with complementary research showing that progressive political leanings are negatively associated with prejudice and discrimination (e.g., Miretta et al. 2008) and positively related to support for civil liberties (Cunningham and Benavides-Espinoza 2008). Collectively, this research suggests that persons with a more liberal persuasion will take steps to alleviate injustice and discrimination, particularly when the prospects of the change otherwise taking place (e.g., in compliant organizations) is slim. Limitations Despite the strengths of the study, there are potential limitations. Principally, some have argued that the use of an experimental design with undergraduate students detracts from a study s effectiveness. The primary criticisms of this approach revolve around a perceived limited sample and lack of ecological validity (Sears 1986). We counter these claims with four points. First, according to Orszag et al. (2001), a high majority of college students work while in school pursuing their degree; thus, although the experiment was hypothetical in nature, the participants were likely able to draw from their work experiences to respond to the questions. Second, a number of researchers have observed that students arrive at the same human resource decisions as working professionals. As an example, Jawahar and Mattsson (2005) conducted two studies (one with students and the other with human resource professionals) to examine the influence of sex and attractiveness on selection decisions. They found that the pattern of results was similar and almost identical (p. 571). There is no reason to believe that the same trend (i.e., similarities in the

12 334 C. Benavides Espinoza, G.B. Cunningham responses between students and professionals) would not also take place with respect to reactions to sexual harassment. Third, we echo Till and Busler s (2000) defense of experimental studies with student samples, as they noted that while ecological validity might have suffered, researchers gain construct validity by minimizing spurious confounds and statistical conclusion validity by minimizing within-group variation (p. 5). Finally, the approach adopted here (i.e., manipulating the organizational culture and diversity-related situations among student samples in an experiment) is consistent with that taken by other diversity researchers (Maass et al. 2003; Pierce et al. 2004). Another potential limitation was our decision to focus on men harassing women. We recognize that harassment can occur both among and between women and men, and encourage work related to other harassment types. Contributions and implications This study makes several contributions to the literature. Past research has shown that victims of sexual harassment are unlikely to report that behavior (Knapp et al. 1997), and those who do report the harassment oftentimes face negative outcomes with doing so (Bergman et al. 2002). These dynamics led Bowes-Sperry and O Leary- Kelly (2005) to conclude that organizational efforts to end SH [sexual harassment] that rely primarily or exclusively on target reporting are unlikely to be successful (p. 288). As an alternative, the authors argued that observers likely hold the key to ending sexual harassment in the workplace. Despite this optimism, few empirical studies in this area have been endeavored (for an exception, see Bowes-Sperry and Powell 1999). Thus, our study contributes to the extant literature by (a) providing an empirical assessment of observers behavioral intentions, and (b) explicating the circumstances under which observers are likely to provide help. The findings of this also lend themselves to practical implications. First, our findings, coupled with Bowes-Sperry and O Leary-Kelly s (2005) framework, suggest that persons who perceive the harassment to be a serious offense are likely to take action. From a training standpoint, then, organizations could convey the message that all forms of harassment are serious and have negative repercussions for its victims. The influence of political persuasion could also have ramifications. Specifically, organizations could benefit from integrating commitment to societal change into their definition of diversity. Employees who believe social change is necessary are more likely to respond assertively to sexual harassment instances in their attempt to eradicate this social issue, which in turn, is beneficial for society. Thus, recruiting efforts and diversity training could take into account these concepts. References Bandura, A. (1999). Moral disengagement in the perpetuation of inhumanities. Personality and Social Psychology Review, 3, Bergman, M. E., Langhout, R. D., Palmieri, P. A., Cortina, L. M., & Fitzgerald, L. F. (2002). The (Un) reasonableness of reporting: antecedents and consequences of reporting sexual harassment. Journal of Applied Psychology, 87,

13 Observers Reporting of Sexual Harassment: The Influence of Harassment Type, Bowes-Sperry, L., & O Leary-Kelly, A. M. (2005). To act or not to act: the dilemma faced by sexual harassment observers. Academy of Management Review, 30, Bowes-Sperry, L., & Powell, G. N. (1999). Observers reactions to social-sexual behavior at work: an ethical decision making perspective. Journal of Management, 25, Chan, D. K.-S., Lam, C. B., Chow, S. Y., & Cheung, S. F. (2008). Examining the job-related, psychological, and physical outcomes of workplace sexual harassment: a meta-analytic review. Psychology of Women Quarterly, 32, Conover, P. J., & Feldman, S. (2004). Reading 11. The origins and meanings of liberal/conservative selfidentifications. In J. T. Jost & J. Sidanius (Eds.), Political psychology. Key readings in social psychology (pp ). New York: Psychology. Cunningham, G. B. (2009). The moderating effect of diversity strategy on the relationship between racial diversity and organizational performance. Journal of Applied Social Psychology, 36, Cunningham, G. B., & Benavides-Espinoza, C. (2008). A trend analysis of sexual harassment claims: Psychological Reports, 103, Dougherty, D. S., & Smythe, M. J. (2004). Sensemaking, organizational culture, and sexual harassment. Journal of Applied Communication Research, 32, Festinger, L., & Carlsmith, J. M. (1959). Cognitive consequences of forced compliance. Journal of Abnormal Social Psychology, 58, Fink, J. S., & Pastore, D. L. (1999). Diversity in sport? Utilizing the business literature to devise a comprehensive framework of diversity initiatives. Quest, 51, Fink, J. S., Pastore, D. L., & Riemer, H. A. (2001). Do differences make a difference? Managing diversity in Division IA intercollegiate athletics. Journal of Sport Management, 15, Fink, J. S., Pastore, D. L., & Riemer, H. A. (2003). Managing employee diversity: perceived practices and organizational outcomes in NCAA Division III athletic departments. Sport Management Review, 6, Fitzgerald, L. F., Shullman, S. L., Bailey, N., Richards, M., Swecker, J., Gold, Y., et al. (1988). The incidence and dimensions of sexual harassment in academia and the workplace. Journal of Vocational Behavior, 32, Fitzgerald, L. F., Hulin, C. L., & Drasgow, F. (1994). The antecedents and consequences of sexual harassment in organizations: an integrated model. In G. Keita & J. Hurrell Jr. (Eds.), Job stress in a changing workforce: Investigating gender, diversity, and family issues (pp ). Washington: American Psychological Association. Fitzgerald, L. F., Gelfand, M. J., & Drasgow, F. (1995). Measuring sexual harassment: theoretical and psychometric advances. Basic and Applied Psychology, 17, Fitzgerald, L. F., Drasgow, F., Hulin, C. L., Gelfand, M. J., & Magley, V. J. (1997). Antecedents and consequences of sexual harassment in organizations: a test of an integrated model. Journal of Applied Psychology, 82, Fitzgerald, L. F., Drasgow, F., & Magley, V. J. (1999a). Sexual harassment in the armed forces: a test of an integrated model. Military Psychology, 11, Fitzgerald, L. F., Magley, V. J., Drasgow, F., & Waldo, C. R. (1999b). Measuring sexual harassment in the military: the sexual experiences questionnaire (SEQ-DoD). Military Psychology, 11, Frank, E. (1987). Organisational culture : Some implications for managers and trainers. JEIT, 11(7), Gelfand, M. J., Fitzgerald, L. F., & Drasgow, F. (1995). The structure of sexual harassment: a confirmatory analysis across cultures and settings. Journal of Vocational Behavior, 47, Gilovich, T., Keltner, D., & Nisbett, R. E. (2005). Social psychology. New York: W. W. Norton & Company, Inc. Glomb, T. M., Richman, W. L., Hulin, C. L., Drasgow, F., Schneider, K. T., & Fitzgerald, L. F. (1997). Ambient sexual harassment: an integrated model of antecedents and consequences. Organizational Behavior and Human Decision Processes, 71, Harrison, D. A., Price, K. H., Gavin, J. H., & Florey, A. T. (2002). Time, teams, and task performance: changing effects of surface- and deep- level diversity on group functioning. Academy of Management Journal, 45, Hitlan, R. T., Schneider, K. T., & Walsh, B. (2006). Upsetting behavior: reactions to personal and bystander sexual harassment experiences. Sex Roles, 55, Jawahar, I. M., & Mattsson, J. (2005). Sexism and beautyism effects in selection as a function of selfmonitoring level of decision maker. Journal of Applied Psychology, 90, Keyton, J., Ferguson, P., & Rhodes, S. C. (2001). Cultural indicators of sexual harassment. Southern Communication Journal, 67,

14 336 C. Benavides Espinoza, G.B. Cunningham Knapp, D. E., Faley, R. H., Ekeberg, S. E., & DuBois, C. L. Z. (1997). Determinants of target responses to sexual harassment: a conceptual framework. Academy of Management Review, 22, Maass, A., Caudin, M., Guarnieri, G., & Grasselli, A. (2003). Sexual harassment under social identity threat: the computer harassment paradigm. Journal of Personality and Social Psychology, 85, Marshall, A. M. (2005). Confronting sexual harassment: The law and politics of everyday life. Burlington: Ashgate. McClelland, G. H., & Judd, C. M. (1993). Statistical difficulties of detecting interactions and moderator effects. Psychological Bulletin, 114, Miner-Rubino, K., & Cortina, L. M. (2004). Working in a context of hostility toward women: implications for employees well-being. Journal of Occupational Health Psychology, 9(2), Miner-Rubino, K., & Cortina, L. M. (2007). Beyond targets: consequences of vicarious exposure to misogyny at work. Journal of Applied Psychology, 92, Miretta, P., Emanuela, Z., Pacilli, M. G., & Paoliello, A. (2008). Territorial sense of community, ethnic prejudice and political orientation. Journal of Community and Applied Social Psychology, 18, Nelson, C. G., Halpert, J. A., & Cellar, D. F. (2007). Organizational responses for preventing and stopping sexual harassment: effective deterrents or continued endurance? Sex Roles, 56, Orszag, J. M., Orszag, P. R., & Whitmore, D. M. (2001). Learning and earning: Working in college. Retrieved August 4, 2009, from Perry, E. L., Kulik, C. T., & Schmidtke, J. M. (1997). Blowing the whistle: determinants of responses to sexual harassment. Basic and Applied Psychology, 19, Pierce, C. A., Broberg, B. J., McClure, J. R., & Aguinis, H. (2004). Responding to sexual harassment complaints: effects of a dissolved workplace romance on decision making standards. Organizational Behavior and Human Decision Processes, 95, Richman, J. A., Rospenda, K. M., Nawyn, S. J., Flaherty, J. A., Fendrich, M., Drum, M. L., et al. (1999). Sexual harassment and generalized workplace abuse among university employees: prevalence and mental health correlates. American Journal of Public Health, 89, Riger, S. (1991). Gender dilemmas in sexual harassment policies and procedures. American Psychologist, 46, Roumeliotis, B. D., & Kleiner, B. H. (2005). Individual response strategies to sexual harassment. Equal Opportunities International, 24, Saguy, A. C. (2000). Employment discrimination or sexual violence? Defining sexual harassment in French and American law. Law and Society Review, 34, Schein, E. H. (1990). Organizational culture. American Psychologist, 45, Sears, D. O. (1986). College sophomores in the laboratory: influences of a narrow data base on psychology s view of human nature. Journal of Personality and Social Psychology, 51, Stark, S., Chernshenko, O. S., Lancaster, A. R., Drasgow, F., & Fitzgerald, L. F. (2002). Toward standardized measurement of sexual harassment: shortening the SEQ-DoD using item response theory. Military Psychology, 14, Stockdale, M., Berry, C. G., Schneider, R., & Cao, F. (2004). Perceptions of sexual harassment of men. Psychology of Men and Masculinity, 5, Till, F. (1980). Sexual harassment: A report of the sexual harassment of students. Washington: National Advisory Council on Women s Educational Programs. Till, B. D., & Busler, M. (2000). The match-up hypothesis: physical attractiveness, expertise, and the role of fit on brand attitude, purchase intent, and brand beliefs. Journal of Advertising, 29, Timmerman, G., & Bajema, C. (2000). The impact of organizational culture on perceptions and experiences of sexual harassment. Journal of Vocational Behavior, 57, US Merit Systems Protection Board (USMSPB). (1995). Sexual harassment in the federal workplace: Trends, progress, and continuing challenges. Washington: Government Printing Office. Wasti, S., Bergman, M. E., Glomb, T. M., & Drasgow, F. (2000). Tests of the cross-cultural generalizability of a model of sexual harassment. Journal of Applied Psychology, 85, Willness, C. R., Steel, P., & Lee, K. (2007). A meta-analysis of the antecedents and consequences of workplace sexual harassment. Personnel Psychology, 60, Wislar, J. S., Richman, J. A., Fendrich, M., & Faherty, J. A. (2002). Sexual harassment, generalized workplace abuse and drinking outcomes: the role of personality vulnerability. The Journal of Drug Issues, 32,

15 Observers Reporting of Sexual Harassment: The Influence of Harassment Type, Claudia Benavides Espinoza, PhD is a full time professor and member of the Exercise Science research group of the Facultad de Organización Deportiva at the Universidad Autónoma de Nuevo León (UANL) in Monterrey México. Espinoza s graduate studies were sponsored by the UANL and the Consejo Nacional de Ciencia y Tecnología (CONACyT). She graduated in 2009 from Texas A&M University, year in which she was a North American Society for Sport Management student paper finalist. George B. Cunningham (PhD, The Ohio State University) is the Chair of the Division of Sport Management and also serves as the Director of the Laboratory for Diversity in Sport at Texas A&M University. He has published over 100 journal articles and book chapters, has written an award-winning textbook (Diversity in Sport Organizations), and has received external funding for his research from a variety of entities, including the NCAA. Cunningham served as President of the North American Society for Sport Management during the academic year.

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