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1 How to implement Ingebjørg Gravlien As if you were not confused enough already? Media Analysts Investors Regulators Shareholders Employees Customers Business Partners Community Non-Governmental Organisations 2 1

2 Build on existing systems and structures Integrate in organisation (step by step) - Link to strategy and vision Aim at a broader sustainability context Commitment from top management Regularly review and update Analyse how organisation Priorities relates to SR Procedures and processes Objectives and targets Identify relevant issues Policy and plans Analyse sphere of influence Selected voluntary initiatives Set objectives and targets Respond to changing expectations Identify activities Monitor impact Evaluate Activities Progress Achievements Report on SR Raise awareness Prioritise actions Consider impact on others while making decisions Incorporate SR in purchasing and investment practices 3 Plan Recognise social responsibility Analysis the various issues and choose which issues to focus on Create policies -Transparency - disclose policies -Ethical behaviour - establish suitable governance structure - identify standards and norms -Respect for stakeholders - identify stakeholders - analyse interests of conflicts - consider impact on stakeholders - analyse relevance and gaps - Respect for international norms of behaviour - analyse relevance and gaps 4 2

3 Plan the 7 core issues - Establish processes, systems and structures - Due diligence; identify the risk over the entire lifecycle - Create human right policies - Assess how existing and proposed activities may affect human rights - Engage in social dialogue with employees - Recommended for developing policies and managing changes - Create health and safety policies - Analyse health and safety risks 5 Plan the 7 core issues - Perform environmental impact risk assessment over the entire lifecycle - Identify risks - Create policies and guidelines - Identify product risks and likely user groups (inkl. vulnerable groups) - Research potential impact on the community - Plan ways to mitigate negative impact and optimising positive impact 6 3

4 Do Implement your plans Raise awareness and enhance competency Allocate resources -Transparency - disclose relevant decisions and activities -Ethical behaviour - apply standards and norms -Respect for stakeholders - consider stakeholders interests in decisions - inform about decisions - respond to the interest of stakeholders - comply - Respect for international norms of behaviour - comply - consider influencing organisations and authorities - Respect for human rights - take steps to respect human rights 7 Do the 7 core issues - Ensure a decision-making system designed for responsible conduct - Create incentives related to performance on social responsibility - Integrate the human rights policy in the organisation - Consider influencing other entities in support of human rights - Avoid complicity in violation of human rights - Security arrangements - Supply chain - Support provision of economic, social and cultural rights - Ensure freedom of association and collective bargaining - Ensure fair and understandable employment contracts - Ensure secure employment - Provide decent working conditions wrt. - Wages - Hours of work, weekly rest and paid annual leave - Health and safety - Provide training to employees 8 4

5 Do the 7 core issues - Provide training and raise awareness - Work to reduce burden on climate and ecosystem - Implement emergency plans - Provide training and raise awareness of consumers - Promote social responsibility in the sphere of influence (value chain) - NB: always dialogue first when exercising influence - Ensure fair marketing - Ensure instructions for safe use of products - Strive for sustainable products and services - Systematic consult representative community groups - Identify and consult with vulnerable groups and indigenous communities - Support and encourage local programs to improve health, education or employment creation 9 Check Monitor, evaluate & review Report on SR Consider external/independent verification -Transparency - disclose performance and impact on core subject & relevant issues - Ethical behaviour - control, monitor and report (internally) - Respect for stakeholders - report to stakeholders - analyse impact on stakeholders - periodically review compliance - Respect for international norms of behaviour - periodically review compliance 10 5

6 Check the 7 core issues - Establish system for follow up and reporting wrt. to social responsibility - Track performance - Record and investigate all health and safety incidents - Measure, record and report - Pollution and waste - Use of energy and water - GHG emission - Establish and maintain an effective system for internal controls - Encourage reporting of violation on policy - Monitor effectiveness of after-sales service and support - Monitor progress 11 Act Ensure continuous Respond to changing expectations - Accountability - communicate commitment and performance -Respect for stakeholders - communicate and improve - ensure continuous learning - remain informed 12 6

7 Act the 7 core issues - Periodical review and evaluate the governance process. - Ensure grievance mechanisms - Maintain health and safety policies and procedues - Communicate and inform about environmental incidents to authorities and local community - Improve policies and practices - Be transparent wrt. political involvement - Ensure mechanisms for product withdrawal and recall - Review complaints and improve practices - Work for continuous 13 Safeguarding life, property and the environment

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