Social Emotional Resilience Certified Coach

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1 Social Emotional Resilience Certified Coach Presented by Cynthia Kivland Board Certified Coach, Master Career Counselor, National Board Certified Counselor Director Coaching Services, Liautaud Institute

2 What attracted you to attend this program?

3 Meet Cynthia Author and Instructor Coach

4 Changing behavior is less a matter of giving people analysis to influence their thoughts, than helping them to see a truth to influence their feelings. The heart of change is emotions. The flow of see-feel-change is more powerful than that of analysis-think-change. The Heart of Change by John Kotter

5 What I plan to share today Emotional intelligence makes you a better person, coach and will attract more clients! Course will optimize your personal best and compliment prior professional training. Course approvals by ICF, Board Certified Coach (CCE) & NBCC. (ACA). Seven positive emotions every employer wants. Overview course content and delivery. Receive a free SMARTER EQ Coaching Assessment and how to save $300 off your registration by attending this webinar!

6 What is the role of emotions. in your work as a coach, consultant, trainer or counselor?..

7 What is the Difference Between Coaching and Counseling Both are important skills that can bring transformational life change to clients however they are not the same..

8 Counseling or Coaching

9 Coaching builds upon.

10 Does Mood Matter, Really? High Emotional Connection Low Nasty Mood Engaging

11 Does Mood Matter in Coaching? High Angry Fearful Afraid Surprised In Flow Inspired Emotional Connection Ignored Satisfied Dimming Low Hi-Jacked Nasty Bored Mood Unengaged Engaging

12 Wired to Connect Emotions are Contagious Coaches are the emotional thermostat for the client. Emotions mold not just our mental attention but our biology. Nourishing relationships benefit client and coaches health. Helping professions require emotional regulation. Daniel Goleman, Social Intelligence: The New Science of Human Relationships

13 Coaching Derailment Themes Horney (1950) themes of low emotional intelligence Moving away from people - managing one s feelings of inadequacy by avoiding contact with coach and others. Moving against people - managing one s selfdoubts by dominating and intimidating others. Moving toward people - managing one s insecurities by building alliances.

14 People Development = Mind and Heart People Development Is a State of Mind People Development Is a Matter of the Heart Intellectual capability (IQ), knowledge, and technical expertise are threshold competencies Emotional and Social Intelligence (EI) is the differentiating factor 90% of the time between outstanding and average leaders. Only one cognitive ability (pattern recognition) differentiated outstanding leader coaches EQ is two times as important as IQ and technical expertise combined

15 Coaching the Whole Person IQ, EQ & actions are qualities we possess. IQ EQ EQ can be changed and developed. Coaching creating new habits in the limbic system Actions Together they determine our success and significance.

16 Coaching competencies have strong emotional and social components. Coaches must be able to withstand the heat, handle the setbacks, focus on what s possible and celebrate client and professional success with equal parts of joy and humanity.

17 To Get at Emotion, Coaches Amygdala is deep within the most elemental parts of the brain. Go Deep... The function of the inner part of the brain is survival.

18 Emotional Social Resilient Coach Approach Billions of microscopic neurons line the road between the emotional and rational centers of the brain I Think Rationally (way over here) Respond to Experience Limbic System (I feel here) Emotional Intelligence = new habits between rational and emotional brain centers Your brain is plastic! You have an experience Spinal Cord (enters brain here)

19 Right Brain State of Mood In positive states of mind we are more creative, may also be less discriminating. better problem solvers Inclined to think about our future well being. (thrive) In negative moods we may be unpleasant to be around, pay more attention to detail, are able to keeping working on boring tasks, and are more inclined to think for our own well being ( survival)

20 Emotional Intelligence and Coaching The ability to identify emotional and social information in oneself and in others. The ability to manage emotional and social information in oneself and in others. The ability to focus emotional and social energy on behaviors to get things done with civility. Steven J. Stein, Ph.D. Chief Executive Officer Multi-Health Systems, Inc. (MHS)

21 Research: Coaching Smart People Seven SMARTER Emotions Self Optimize strengths and demonstrate self efficacy to achieve career success and significance. Mastery Master one s emotions, thoughts, stories and actions to achieve success and significance.

22 Research: Coaching Smart People Seven SMARTER Emotions Attraction Intentional display of positive energy, optimism and confidence to attract the best in self and others. Resilience Adapts, reinvents and builds reserves to overcome setbacks and obstacles.

23 Research: Coaching Smart People Seven SMARTER Emotions Tolerance Accepts, acknowledges and appreciates different perspectives. Remove tolerations that hold you and others back. Evolve Innovates, initiates, and improves. Reciprocity Ability to teach and be taught, lead and be led, receive and give.

24 Smarter Emotional and Social Assessment Assess Your SMARTER Emotions

25 Board Certified Social Emotional Resilience Coach Only coach certification program that starts from the inside - building your own emotional intelligence and resilience, and then Gain professional skills, assessments, coaching competencies and templates for your life, career and leadership clients!

26 Professional Approvals Social Emotional Resilience Coach International Coach Federation ACSTH (Approved Coach Specific Training Hours) Center of Credentialing and Education Affiliate of NBCC Obtain your Board Certified Coach designation National Board of Certified Counselors

27 Counselors Gain Credential Board Certified Coach Credential Obtain a coach credential by completing the Social Emotional Resilience Coach program. Have a Master s in Counseling or higher. Have 30 hours of coaching/counseling experience. Pass a written exam.

28 Deliverables Board Certified Social Emotional Resilience Coach Ten two hour live interactive teleclasses. Five buddy coaching sessions. Maximum 10 students for optimal reciprocal learning and coaching experience. Uses a positive psychology coach and learning approach. Integrate coaching skills within your current profession. Gain resources to coach on the seven positive emotions every employer wants. Experience coaching from both sides of the desk. Adapt content for college, government or corporate clients.

29 What You Gain Certified Social Emotional Intelligence Resilience Coach Coaching templates and forms to add to or start your coaching business. Role play and scripts to develop ICF and BCC core coaching competencies. Incorporate mindfulness and neuroscience into your coaching practice. Experience four standardized EQ, Resilience and Conflict assessments. Option to gain advanced assessment certification.

30 Next Classes: Social Emotional Resilience Coach Tuesday September 24- November 26, :00-1:00 p.m. CST Thursday September 19- November 21, :00 7:00 p.m. CST

31 Investment Social Emotional Resilience Coach Option One: Social Emotional Resilience Coach Certification Includes ten live online interactive classes, five buddy coaching sessions, materials, (4) EQ standardized assessments and (2) mentor coaching sessions. (value $400) Regular Price: $ Military, Government, Non Profit: $

32 Investment Social Emotional Resilience Coach Option Two: Social Emotional Resilience Coach and EQ-i 2.0 Assessment Certification Includes all of option #1 plus 16 live EQ-i 2.0 certification webinar hours and (two) one hour coach feedback sessions.. Regular Price: $ Military, government, nonprofit, academia: $ Choice two qualifies for the 30 hour Board Certified Coach Designation.

33 Webinar Special Save $200 Register by August 31 and save $200 Use Coupon: Save200

34 Curious.Next Steps SMARTER Emotional Assessment Join the Smart2Smarter Community to take this assessment along with other tools. Download the course flyer Gain access to 40+ EQ tools in book Smart2Smarter: Seven SMARTER Emotions Every Employer Wants. Connect with me on LinkedIn and join my LinkedIn Group: Emotional Intelligent Workplace

35 Thank You for a Positive Emotional Memory! Cynthia Kivland cynthia@smart2smarter.com COACH

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