Integrated Management System QHSE

Transcription

1 Manual Integrated Management System QHSE In the Field of Surface Preparation & Treatment Protective Coating Scaffolding Tank lining Passive Fire Protection Concrete Repair & Rehabilitation Concrete Surface Protection This document is the property of Al Marzouqi & BinSalem This document or any part thereof may not be divulged to third parties, be copied nor in any other way be made use of without permission of Al Marzouqi & BinSalem Revision-No.: 03 Document No.: MBS-QHSEM-100

2 1 Table of Contents Item Description Page 1 Table of Contents 2 2 Commitment Declaration 3 3 The Company Implementation and operation Structure of Communication and Management Structure 8 5 Authority, Responsibilities and Communication 9 6 Quality, Health & Safety, Environmental procedures General List of Quality, Health & Safety and Environmental Procedures 10 7 Exhibits Exhibit A Structure of QHSE Management System Exhibit B MBS L.L.C Organization Chart Exhibit C The MBS Subsidiaries 16 Appendix 17 Distribution List 18 Page Reference 19 List of Abbreviations Page 2 of 20

3 2 Commitment Declaration QUALITY, HEALTH, SAFETY AND ENVIRONMENTAL MBS and its subsidiaries in United Arab Emirates and Qatar declares that it can achieve its objectives if the operational performances of its activities along with the supplied services / products meet the requirements of our customers, contractual documents and other written instructions. To achieve this the company is certified and complies to ISO 9001:2008 for Quality in addition to this, the system is designed to meet the requirements of OHSAS 18001:2007 for Health & Safety and ISO 14001:2004 for Environmental. The is aimed at continuous improvement of the organization. Responsibility for achieving and sustaining Quality, Health, Safety and Environmental requirements ultimately rests with the Top Management. The responsibilities shall be assigned through the line management. As an essential part of the company s day-today management, every Manager shall be responsible for ensuring that adequate resources are made available. MBS views Quality, Health & Safety and Environmental Management equally with all its other business objectives. MBS expects other parties and individuals with whom we do business with to demonstrate the same level of commitment. The Company is committed to the following: o To comply with the requirements of all applicable legislation, regulations and client requirements. o To set objectives and measures for Quality, Occupational Health and Safety, and Environmental Performance. o To monitor and review the set objectives / measures. o Periodically review the effectiveness / performance of the QHSE management system and the continuing suitability of this commitment declaration. o The commitment declaration shall be prominently posted in each work area and public area at each MBS location. o Communication of the commitment declaration shall be included in the QHSE awareness training provided to all employees. The communication shall include contents of the policy, its meaning, and the employee s role and responsibility to comply with the policy. For all new employees, QHSE awareness and communication of the company commitment declaration shall be included in the new employees induction training. o To educate, train and motivate employees to carry out their activities in a responsible manner in accordance with the requirements of the QHSE Page 3 of 20

4 management system and all relevant legislation. o To assess all operational activities and potential changes to identify significant hazards and / or environmental impacts and implement appropriate measures to ensure that exposure to such risks is maintained as low as reasonably practicable. o Striving to prevent the occurrence of accidents or exposures, which could cause harm, or damage, to individuals or the environment and maintain emergency plans in order to minimize such risks and consequent adverse effects. o Striving to achieve continual improvement of the QHSE management system and related performance. o Seeking to minimize consumption of materials, promote recycling and reduce waste whenever practicable and strive to prevent pollution by reducing emissions, discharges and wastes to a practicable minimum. TOP MANAGEMENT Page 4 of 20

5 3 The Company The history of the Al Marzouqi & BinSalem (MBS) has its beginnings since The Salem Family expertise for preventive corrosion technologies, passive fireproofing, scaffolding and protective coating application with over 30 years of experience in Germany, Middle East, North Africa, to the Arabian Gulf for the onshore and offshore power generation installations and oil & gas plants. MBS employees being experts in the field of Surface Preparation and Treatment Systems, Fireproofing and Scaffolding and despite its traditional conscience, MBS has constantly adapted to the requirements of the market thus always aligned its development accordingly. MBS has another subsidiary in the State of Qatar engaged in the following fields: Surface Preparation & Treatment Scaffolding Passive Fire Protection (Fireproofing) Tank lining Concrete Rehabilitation & Coating MBS offers a wide range of services in these business fields of industrial sector and maritime sector. Our trained employees correspond in their field of tasks, covering an extremely wide spectrum of technical and commercial fields with their various qualifications. Page 5 of 20

6 4 4.1 Implementation and operation The MBS procedures and flow charts that are identified in this Manual have been developed and defined for use within all relevant departments and are applicable to all projects, except where specific project requirements are identified and mandatory to be utilized. All staff and personnel are required to observe and implement them at all times, unless modified by contractual requirements, thereby promoting a continuity of working methods throughout the Company. The Systems Manager is the member of the Executive Management Team with specific responsibility for the Integrated Management System and is the Management Representative in terms of the Quality Management System (ISO 9001), the Environmental Management System (ISO 14001) and the Occupational Health & Safety Management System (OHSAS18001). Management review is considered to be a fundamental feature of the Company s management system. The management team shall undertake an annual Management Review of the. This review shall include, but need not be limited to, the following topics that should form the basis of a prepared agenda for the meeting. o The Company s Quality Health, Safety and Environmental commitment declaration. o Performance against objectives. o The status of the Integrated QHSE Manual, and other Corporate Procedures. o Procedure coverage relative to requirements of ISO 9001, OHSAS and ISO o Procedure coverage relative to Safety Management System Requirements. o Process performance and product conformity. o Internal audit findings and Schedule. o Corrective / Preventive Actions. Deficiency Reports and Trend Analysis. o External audit (e.g. TUV and Client) findings. o Sub-contractor/vendor performances. o Customer and interested parties complaints/comments/feedback. o Recommendations for improvement and potential QHSE objectives for following year. Page 6 of 20

7 o Evaluation of effectiveness and commitment to continual improvement. Where satisfactory evidence exists of ongoing Management Review it is recognized the annual review does not require any revision of these areas in detail. MBS believes that, greater benefit is obtained from a regime of ongoing review of our systems and processes via audit and the various management and projects forums operating within the Company, all of which are deemed to demonstrate evidence of ongoing management review. It is the responsibility of the Systems Manger to ensure that the annual Management Review is carried out and that all necessary information is available for the review meeting. A record of the annual Management Review shall be maintained on file. The Company shall retain records relating both to projects (e.g. certification) and systems (e.g. management reviews internal audits, corrective actions, etc.) for a minimum of five years or longer where contractually agreed. All Project Managers, Departmental Managers, Site Managers and Supervisory personnel are required to make themselves familiar with, and implement all Corporate and Project Procedures, which affect operations under their control, irrespective of the originating Department. Managers and Supervisors must also ensure that all personnel within their jurisdiction are familiar with all systems and procedures relevant to their work and that personnel allocated specific tasks are competent. The implementation of the Quality, Health, Safety and Environmental Policies and all other relevant procedures and practices is monitored via the combination of internal and external auditing, inspection and review activities. References: All procedures & process flow charts (Section 6.2 of this document) MBS-HS-130 Health & Safety Management Manual Page 7 of 20

8 MBS-EN-120 Environmental Management Manual MBS-QM-100 Quality Management Manual 4.2 Structure of The Integrated QHSE Management System utilizes three levels of documents, Policy, Practice, and Procedure. This document and the individual system manuals represent Policy and are supported by a number of corporate procedures as listed in Section 6.2. Which form the second level of the system, i.e. "Practice". In turn, Work Procedures, e.g. Drawings, Methods, etc. constitute the third level "Instructions". All the QHSE Procedures that make up the Quality. Safety and Environmental Systems are similarly structured and the three disciplines are drawn together in individual procedures where practicable. The overall structure and inter-relationship of the above disciplines is shown in Exhibits A. Reference: IMS-Policy All procedures and process flow charts (Section 6.2 of this document) Appendix III Interrelation of IMS and Standard Procedures Appendix II Interaction of IMS COMMUNICATION AND MANAGEMENT STRUCTURE Corporate Organization The corporate organization of MBS is shown in Exhibit B. The organization is structured to provide the maximum of support to the Managing Director whilst maintaining the core objectives and consistency of approach demanded of a multi-disciplined organization. Further details of the Company's corporate and Project Organization is Page 8 of 20

9 given in the relevant system manuals and Project Specific Quality, Health, Safety and Environmental Plans, etc Organization Charts Any change to the Corporate Organization Chart shall be approved by the Managing Director and be identified with an "effective from" date. Where changes made significantly affect the interpretation of this and other corporate documents, these shall be updated as soon as practicable following any change made. Similarly, all Senior Managers and Project Managers shall ensure that any Departmental / Project Organization Charts issued by them are similarly endorsed. Reference: Exhibit B Corporate Organisation 5.0 AUTHORITY, RESPONSIBILITIES AND COMMUNICATION. The authority and responsibilities of all personnel are defined via the individual system manuals and procedures. Reference: MBS-QM-110 Quality Manual MBS-EM-120 Environmental Manual MBS-HS-130 Health & Safety Manual MBS-ENV-PRC-004 Operational Control Page 9 of 20

10 QUALITY, HEALTH SAEETY AND ENVIRONMENTAL PROCEDURES General QHSE Procedures are updated on an ongoing basis to reflect changes deemed necessary by technological improvements, audit findings, trend analyses, and other Inputs from appropriate personnel. The Systems Manger or his designee approves these. Reference: MBS-QM-PRC-001 Control of Documents MBS-QM-PRC-003 Control of Records MBS-QM-PRC-007 Internal Audits Exhibit 7 A Structure of 6.2 List of QHSE Procedures and Flowcharts. Environmental System Procedures; Document Title Document Number Environmental System Management Manual MBS-ENV-120 Control of Emissions MBS-ENV-PRC-001 Control of Effluents and waste MBS-ENV-PRC-002 Control of Noise MBS-ENV-PRC-003 Operational Control MBS-ENV-PRC-004 Quality System Procedures Page 10 of 20

11 Document Title Document Number Manual for Quality System Manual Control of Documents Documents & data Treatment Control of Records Control of Non-conforming Products Corrective Action Preventative Action Internal Audits Measurement of customer Satisfaction Sales & Contract Review Supplier Evaluation Stores Control Calibration Control Handling & Packing Deliveries Release of Finished Product Coating Test Panel Scaffolding Procedure Cleaning & Surface Preparation Application of Coating Coating Site Test & Inspection Tank lining with GRE Fire proofing application of Chartek Scaffolding Detailed Procedure Insulation Site Procedure Change Management Procedure MBS-QHSEM-100 MBS-QM-110 MBS-QA-PRC-001 MBS-QA-PRC-002 MBS-QA-PRC-003 MBS-QA-PRC-004 MBS-QA-PRC-005 MBS-QA-PRC-006 MBS-QA-PRC-007 MBS-QA-PRC-008 MBS-QA-PRC-009 MBS-QA-PRC-010 MBS-QA-PRC-011 MBS-QA-PRC-012 MBS-QA-PRC-013 MBS-QA-PRC-014 MBS-QA-PRC-015 MBS-QA-PRC-016 MBS-QA-PRC-017 MBS-QA-PRC-018 MBS-QA-PRC-019 MBS-QA-PRC-020 MBS-QA-PRC-021 MBS-QA-PRC-022 MBS-QA-PRC-023 MBS-QA-PRC-024 Page 11 of 20

12 Quality System Flowcharts; Document Title Document Number Management Review Continual Improvement Preparation of Bid Bid Award Contract Review Design Change Project Department Quality Planning Stage inspection Project Execution Selection and evaluation of suppliers Purchase activities Receiving of Goods Preventative maintenance Performance appraisal Training and development Promotion, Increment Punishment termination Blasting Process Inquiry Process Issue of Store Material Painting Process Yard Flow MBS-QA-FCH-001 MBS-QA-FCH-002 MBS-QA-FCH-003 MBS-QA-FCH-004 MBS-QA-FCH-005 MBS-QA-FCH-006 MBS-QA-FCH-007 MBS-QA-FCH-008 MBS-QA-FCH-009 MBS-QA-FCH-010 MBS-QA-FCH-011 MBS-QA-FCH-012 MBS-QA-FCH-013 MBS-QA-FCH-014 MBS-QA-FCH-015 MBS-QA-FCH-016 MBS-QA-FCH-017 MBS-QA-FCH-018 MBS-QA-FCH-019 MBS-QA-FCH-020 MBS-QA-FCH-021 MBS-QA-FCH-022 MBS-QA-FCH-023 Page 12 of 20

13 Health and Safety System Procedures; Document Title Document Number Health and Safety Management Manual Accidents and diseases monitoring Hazard presentation and control measures Emergency preparedness Personal protective equipment Equipment control and maintenance Risk management Toxic and hazardous substances Permit to work Logout / Tagout Confined space entry Transportation Group & HSE meeting Off the job safety Blasting & painting safe practices Lifesaving and firefighting Risk assessment procedure HSE Legal Register MBS-HS-130 MBS-HS-PRC-001 MBS-HS-PRC-002 MBS-HS-PRC-003 MBS-HS-PRC-004 MBS-HS-PRC-005 MBS-HS-PRC-006 MBS-HS-PRC-007 MBS-HS-PRC-008 MBS-HS-PRC-009 MBS-HS-PRC-010 MBS-HS-PRC-011 MBS-HS-PRC-012 MBS-HS-PRC-013 MBS-HS-PRC-014 MBS-HS-PRC-015 MBS-HS-PRC-016 MBS-HS-PRC-017 Note: The issue and development of MBS Company procedures is an ongoing process and up to date list and status on all QHSE Procedures is available from QHSE Department. The list herein is subject to additions or deletions as part of this process. Page 13 of 20

14 7.0 EXHIBITS EXHIBIT A STRUCTURE OF THE INTEGRATED (QHSE) MANAGEMENT SYSTEM (ISO 9001, ISO and OHSAS 18001) ACT PLAN Management Review Management System Policy General Input Output Improvement General Corrective, preventive and improvement action. Management review Improvement QHSE (IMS) Manual General requirements Policy Planning Planning Identification and evaluation of aspects, impacts and risks. Identification of Legal and other requirements. Contingency planning Objectives, targets and programme. Organisational structure, roles, responsibility and authorities. CHECK Performance assessment Monitoring & measurement. Evaluation of compliance. Internal audit. Nonconformity, corrective and preventive action. Performance assessment Implementation and operation Implementation and operation Operational control. Management resources. Documentation requirements. Communication. Emergency preparedness & response. Page 14 of 20 DO

15 EXHIBIT B Corporate Organization Revision-No.: 03 Document No.: MBS-QHSEM-100

16 EXHIBIT C Operations Structure The MBS Subsidiaries (UAE & Qatar) Al Marzouqi & BinSalem Fire Figthing Coatings Abu Dhabi U.A.E. BenSalem Fire Fighting Coatings Doha - Qatar Al Marzouqi & BinSalem Fire Figthing Coatings Dubai U.A.E. Page 16 of 20

17 Appendix Register of the Appendixes Appendix 1 Subject List of QHSE Procedures & Flowcharts No. of pages 2 Structure of IMS Corporate Organisation Organisation Chart Operations Subsidiaries Structure Chapter in Manual Page Exhibit A 7.0 Exhibit B 7.0 Exhibit C Page 17 of 20

18 Distribution list 0 File DCC 1 Butrus Salem Managing Director 2 Marwan Salem Systems Maanger 3 Abdallah Radwan Operation Manager 4 Esa Salem Senior Site Manager 5 Mutasim Al Rousan Site Manager 6 Ahmed Radwan Chief Accountant 7 Marc Rapacon QHSE Engineer 8 Saher Atout Site Manager 9 Antonio Batanian Site Manager 10 Binu S. QHSE Engineer Page 18 of 20

19 Page reference: The QHSE (IMS) Management Manual Issue 01 comprised the following upon its publication on March 8, 2008: - Manual pages Appendixes Page reference/status of changes - Abbreviations The following changes have been made since publication and where handled as per -item: ISO 14001:2004 Clause Control of documents; ISO 9001:2008 Clause Control of documents and OHSAS 18001:2007; Clause Control of documents - and distributed accordingly: Status of changes: Date Page Rev.- No. 6 th Feb Page th Jan th Jan Entire Document MBS-QHSEM-100 Footer name change each page th Jan Page 21 last para. 02 Change OHSAS 18001:1999 OHSAS 18001:2007 Reference and linkage to MBS-QM-110, MBS-EM- 120, MBS-HS-130 (integration) Al Marzouqi & BinSalem Firefighting Coatings L.L.C. Al Marzouqi & BinSalem Fire Fighting Coatings L.L.C. ISO 9001:2000 ISO 9001:2008 Signature LQHSE 8 th Jan Appendix I, II, III, IV, V 02 Updating & revision 8th Jan Quality, Health & Safety, Environmental Objectives and Targets (entire documents) 2 nd Mar Page Updating & revision Added MBS-QA-PRC-024 Change Management Page 19 of 20

20 List of Abbreviations MR MD EIS ERWDA ISO QA QC QHSE HSE ADEA LQHSE Management Representative Managing Director Environmental Impact Score Environmental Research & Wildlife Development Agency International Organization for Standardization Quality Assurance Quality Control Quality Health Safety & Environment Health Safety & Environment Abu Dhabi Environmental Agency Lead QHSE Page 20 of 20