Accessing recruitment support through Jobcentre Plus. Lisa Atkin, Programme Lead Workforce Supply NHS Employers

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1 Accessing recruitment support through Jobcentre Plus Lisa Atkin, Programme Lead Workforce Supply NHS Employers

2 Policy context Development of support workforce in spotlight - Francis and Cavendish. Talent for Care and Widening Participation. Support workforce deliver 60% patient care but receive hugely disproportionate amount of training budget. Adequate workforce supply = key component in delivering high-quality services.

3 How can JCP help? There is evidence to show that working with JCP can support the NHS with: 1. Recruiting for values. 2. Streamlining recruitment and reducing costs. 3. Delivering apprenticeships. 4. Securing future talent. 5. Improving social mobility.

4 Recruiting for values JCP are one of the most experienced recruiters in the country. Familiar with the demands placed on local healthcare providers. JCP can support you with delivery of assessment centres/sector-based work academies.

JCP s support in the form of venues, and other resources, and its

5 Streamlining recruitment and reducing costs Recruitment in large NHS organisations is often costly. JCP do not charge for their services. JCP s support in the form of venues, and other resources, and its tailored support to applicants has saved organisations time and money.

6 Delivering apprenticeships Apprenticeship can be a cost-effective means of creating a skilled, flexible and motivated workforce. JCP have links with training providers and have experts on hand who can advise you on funding arrangements. You can read more about apprenticeships and access a number of helpful tools and resources by visiting the NHS Employers apprenticeship webpages.

7 Securing future talent With an ageing demographic across the workforce, it s crucial that the NHS looks at ways to bring in more young people. JCP can support employers to adopt a grow your own approach.

8 Improving social mobility Health outcomes and employment status are inextricably linked. As biggest employer in Europe, the NHS has an important role to play in helping those at risk of long-term unemployment into work. JCP run a number of schemes that support those furthest from the labour market to access employment, work experience and volunteering opportunities.

9 Securing organisational support For a relationship between JCP and the NHS to flourish, there needs to solid support for partnership working at an organisational level. Emphasising how working with JCP can help to combat supply challenges and improve efficiency and productivity are key elements to making a robust argument for why this makes good business sense.

10 Business case A checklist: What are the benefits? Provide evidence link to research and existing best practice. Include data. Timescales for delivery and reporting arrangements. Identify key risks How will you evaluate impact?

11 Top tips for getting started 1. Establish contact with your local JCP district partnership manager to discuss how they can support your recruitment needs. 2. Agree objectives, preferred model of delivery and roles and responsibilities. 3. Avoid use of jargon to ensure both parties have a clear understanding

12 Top tips for getting started 4. Involve JCP staff in promotion, recruitment and selection processes. 5. Establish regular communication protocols both at a strategic and operational level. 6. Celebrate success and encourage the spread of best practice via events, case studies and newsletters.

13 NHS Employers resources

14 Contact NHS Employers If you have a question that hasn t been answered as part of today s webinar, then please contact me to find out more.

15 The National Health Service A DWP Partnership Offer Carla Ah-Mane Relationship Manager DWP WSD October 2015

Recruit Specific- Target specific age groups Recruit Unusual- Attract new

16 Why work together? Recruit Local- Target local people or a specific geographical area. Recruit Specific- Target specific age groups Recruit Unusual- Attract new candidates with specific experience Recruit fair- Create working relationships with local authorities, charities, training providers via JCP

pre-employment training and support you to connect with a local training provider We can support you to promote volunteering opportunities

17 What we do We directly engage with local people and connect employers with thousands of people looking for work We can support you with recruitment events both in Jobcentres and at a venue of your choice We can conduct suitability assessments on your behalf We can fund pre-employment training and support you to connect with a local training provider We can support you to promote volunteering opportunities We can work with you to engage with schools and increase take up of apprenticeships and traineeships We can work with you and share our partnership streams

The Changing UK labour market Universal Credit is part of the Government s welfare reforms and will replace IS, JSA and tax credits for new claimants.

18 The Changing UK labour market Universal Credit is part of the Government s welfare reforms and will replace IS, JSA and tax credits for new claimants. UC will be Live in all Jobcentres for new single claimants by Feb 2016 Jobcentres will see people who are in work and on low incomes as part of Universal Credit and welfare reforms The 16 hour p/w working time rule will cease for UC customers- JCP offices will now be able to support the recruitment of Bank Staff with both jobseekers and those in work and make these opportunities more attractive and accessible- Our offer includes training and support with initial costs- like fares, uniform etc JCP can actively work with Trusts to operate a Gateway for Bank Staff

CCG services rather than A&E To support those who are vulnerable to access support services To

19 Mutual Aspirations Support local people to live productive, happy and healthy lives To reduce the number of people who use emergency Services and support them to manage their conditions and use CCG services rather than A&E To support those who are vulnerable to access support services To ensure citizens achieve their full potential To save money and reduce avoidable costs to the public purse

inviting jobseekers, service users, providers and employers Our future aims extend to engaging our citizens around CRI and

20 Public Health Events We can support you to deliver local community engagement events around public health, like Employment, Education and Training events for specific service users and customer Groups Our service includes event management as well as inviting jobseekers, service users, providers and employers Our future aims extend to engaging our citizens around CRI and support to undergo treatment and rehabilitation PCTs and CCGs can do more with JCP to prepare the public for the challenges of the future

Recruitment Events We recently worked with HENCEL to deliver an Apprenticeship event for Trusts and Young people across North and East London The event too place on 30 July 2015 at the London Aquatic

21 Recruitment Events We recently worked with HENCEL to deliver an Apprenticeship event for Trusts and Young people across North and East London The event too place on 30 July 2015 at the London Aquatic Centre- Queen Elizabeth Olympic Park Attended by 13 Trusts and other NHS Orgs and was attended by over 150 young people from the boroughs of Haringey, Enfield, Waltham Forest, Newham, Hackney, Tower Hamlets and Redbridge Both young people and exhibitors provided excellent feedback after attending the event

22 Dive Into NHS 30 July 15 Feedback Visitors I know about apprenticeships now It was worth it and useful and I have now got an idea about apprenticeships Very mush enjoyed the event would attend again Coming down today has given me more information about apprenticeships, narrowing down what I am looking for Thank you for giving me this opportunity The meeting was wonderful I would like to know next time when they have Apprenticeship Event NHS Found today useful I found today extremely useful, finding and talking about vacancies with Homerton and City & Islington and left CVs. Today was really helpful and would definitely come to more events like this I recently started taking an interest in Health & Social Care-I learnt that there are pharmacy courses in apprenticeships. I enjoyed the event today Look forward to more! I have been to many of these set ups and have found them totally useless but I HAD hope and came to this one. The People at the door greeted me like I knew them as friends the teams were very helpful and have given me confidence back. I think this is a great place with good opportunities

23 Dive Into NHS 30 July 15 Feedback - Exhibitors Worthwhile for Employers Excellent- City & Hackney GP confederation Sooooo many people-thank you! We found many candidates Thanks for inviting us- AIM Great Candidates- Great Organisation- HAWK Great Venue and Event to meet NHS colleagues and people so they understand what we NHS PS are about- NHS PS through-good location- NAS SFA Excellent venue- Great networking. Well done NORTH MIDDX UT NHS Was very well organised. Good location- always wish to be informed of events with JCP- BARTS NHS Excellent venue- why not more?- NELFT NHS Fantastic atmosphere. Very impressed- BHRUT NHS Good flow of people coming

24 Talk to us To find out more please your contact information to Tweet Mobile

25 Employment, Education and Training Assessment Questions & Pathway Tracey Edwards Lead for OT, Recovery and Social Inclusion

26 NELFT JCP partnership JCP form core membership with other employment partners at local borough meetings. Facilitates close borough networking, knowledge, skills and information sharing. Have held a number of employment promotion events in past years for our mental health service users who face particular challenges in returning to work. Update service users and staff on benefits changes. De-mystify and take the fear out of using JCP and returning to work. Find out valuable information on support available from financial to personal.

27 Partnership NELFT staff have provided training and awareness workshops for JCP staff on mental health. De-stigmatise mental health by improving awareness. Reduce prejudice by providing evidence to challenge beliefs that people with mental health issues cannot work or don t want to work. Provide more tailored support to those who wish for it with supporting our service users to find and retain work.

28 EET Patient Survey 2012 Service Users who are in paid employment in 2012: 16% Yes 72% No Service Users who want to be in work: 39% Yes 21% No 14% Not Sure Service Users who have been asked about their work goals in the last 6 months: 50% Yes 35% No Almost 40% want to be in work, however we are only asking half of our service users about their work goals.

Questions to ask at Point of Entry into MH Services 1. Are you currently in employment, education or training? 2. Are you still able to attend work/college? 3.

29 Questions to ask at Point of Entry into MH Services 1. Are you currently in employment, education or training? 2. Are you still able to attend work/college? 3. If not, has someone contacted your employer or college to inform them that you are unwell? 4. If a call hasn t been made, offer to contact employer/college on client s behalf without disclosing any details of condition, unless client wishes for this to be made. 5. Would you like help to retain your job/college place? If yes, refer client to EET worker/or appropriate agency for further job/college retention support if required.

30 EET Questions to ask at point of entry into services Are you currently in employment, education or training? Yes What is your Job/course? Where is it? Do you require support to maintain it? No Would you like to be in Employment, Education or Training? What would you like to be doing? What have you done in the past? Would you like to start this now? If not now when?

31 EET Pathway Yes Currently in EET? No Immediate referral to EET advisor Job retention role Less than two years since last job But wants to be Unemployed for more than 2 years Immediate referral to JCP etc. Not able/willing to use JCP etc. Refer to JCP etc. EET Work in conjunction with CCO/MDT Work in conjunction with CCO/MDT

32 Looking forward We must constantly revisit the needs of our service users to obtain and retain employment, education and training places: Essential to full community participation, improves social connections Strong evidence EET supports recovery in mental health and encourages wider health and well being Looking to ways of combining the data from NELFT and JCP to provide more directly relevant support for service users, e.g. trends in employment market and future skills development.

33 Contact details Tracey Edwards Lead for OT, Recovery and Social Inclusion

66% Example YOUTH EMPLOYMENT ASSESSMENT TOOL. Backed by

66% Example YOUTH EMPLOYMENT ASSESSMENT TOOL. Backed by YOUTH EMPLOYMENT ASSESSMENT TOOL Example 66% Backed by 137 Shepherdess Walk London N1 7RQ I T: +44 (0)20 7566 8650 I www.bitc.org.uk @BITC President HRH The Prince of Wales I Chairman Antony Jenkins I