Roisin McNamara Michelle Kilcar

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We all have champions but we rarely look around us and appreciate our true heroes. It s the people we connect with and trust, the one s that will go out of their way to make your life a little better.

2 We all have champions but we rarely look around us and appreciate our true heroes. It s the people we connect with and trust, the one s that will go out of their way to make your life a little better. Our families, our friends, our partners... our colleagues. With nearly 20 years experience in the recruitment industry we have seen big changes. From fax machines to Facebook some would say the need for a recruitment agency is diminishing. We think the opposite. Don t get us wrong, we tweet and we hang-out, even snap chat on occasion but our business is built around people, real people. Roisin McNamara Michelle Kilcar Founders of HERO (left to right) Our clients, our candidates, our staff..these are the people we know and trust, these are our heroes. This is where our true value exists. Some call it a tagline but we call it our core belief. finding the best in people. 2 3

3 03 Executive Search 05 Permanent Recruitment 07 Temporary and Contractor Recruitment 09 Talent Solutions 11 Recruitment Process Outsourcing (RPO) 13 On-Site Recruitment Project Scale ups 15 Psychometric Testing 17 FDI Start-ups 19 Payrolling 1 2

Executive Search HERO Recruitment provide a global executive search and selection practice, specialising in delivering business critical executive and boardroom appointments across a broad range of

4 Executive Search HERO Recruitment provide a global executive search and selection practice, specialising in delivering business critical executive and boardroom appointments across a broad range of industry sectors and geographies. Central to HERO s philosophy is a commitment to delivery of the best possible outcome. HERO Recruitment have consistently demonstrated excellence in the recruitment process and have been instrumental in providing key talent to our business. TONY DOHERTY Managing Director Synecco 3 4

5 Permanent Recruitment HERO provides permanent recruitment services for all roles across all industries throughout Ireland. Whether you are a candidate looking for your next position or an employer seeking top talent, HERO Recruitment has the experience and expertise to meet your needs. We offer our clients a recruitment strategy that goes beyond traditional methods and provide a permanent staffing solution that adds value to your bottom line. The cost of a vacant position, a bad hire, or even a mediocre hire, can be substantial. Just compare the value of your top performers to your poorer performers and you can see return on investment from lean recruitment processes. Our expert industry Consultants are committed to finding these top performers. My very first impression was that I was dealing with a recruitment company who were extremely professional, supportive and knowledgeable of the role for which I was applying. Not only were the responsibilities of the role explained to me in great detail, but they also went to great lengths to really understand the depth of my technical, managerial and leadership experience and capabilities. What impressed me the most was their personal touch in building a strong relationship with me as a candidate and in maintaining regular contact with me on the status of the role throughout the application process. Adrian Rice Engineering Manager Boston Scientific 5 6

Temporary and Contractor Recruitment There are many reasons clients choose to utilise a flexible workforce whether it is to cover short term sick leave, maternity covers, seasonal projects or

6 Temporary and Contractor Recruitment There are many reasons clients choose to utilise a flexible workforce whether it is to cover short term sick leave, maternity covers, seasonal projects or unexpected project expansion. HERO Recruitment can advise you on the best temporary solution for your hiring requirements. We are experts in the field of temporary, contract and consulting staff and offer these services across all divisions. We have multiple temporary, contract and consulting staff based on our client sites across Ireland and Europe. HERO have been a key strategic recruiting partner to Hollister ULC over many years. During our continued growth and expansion at our facility in Ballina, HERO have worked closely with us to really understand our recruiting needs, the calibre of talent we are looking for, and the fit for our Hollister culture. HERO have successfully sourced and placed candidates for us into Research and Development, Project / Process Engineering, Supply Chain and key Management roles. They have a very experienced and professional team, and bring an excellent regional, national and international perspective Executive Search HERO Recruitment provide a global executive search and selection practice, specialising in delivering business critical executive and boardroom appointments across a broad range of industry sectors and geographies. Central to HERO s philosophy is a commitment to delivery of the best possible outcome. Tom Horkan Assistant Human Resources Manager Hollister ULC, Ballina, Co. Mayo 7 8

7 Talent Solutions HERO Talent Solutions deliver niche, bespoke recruitment options to our clients. We pride ourselves in providing superior customer service and delivering customised, value for money recruitment models. We dig deep to truly understand your business and embody your unique culture to the market. Our offerings include: Recruitment Process Outsourcing Onsite Recruitment Teams FDI start-ups Graduate Programs Project Scale-Ups... what is important to us is building that recruiting partnership and knowing our partners will represent our company well. Michelle, Roisin and the employees at HERO have taken the time to know and understand our business and our culture and this helps to find a good fit for us in Merit Medical and for the candidate. Mary Collins Senior Director Human Resources Europe Merit Medical 9 10

The supply of temporary agency workers will be challenged by other forms of contingent flexibility such as freelancers and SOW consultants as well as outsourced solutions.

8 The supply of temporary agency workers will be challenged by other forms of contingent flexibility such as freelancers and SOW consultants as well as outsourced solutions. Staffing Industry Analysts 2016 Recruitment Process Outsourcing (RPO): In a volatile and competitive world, businesses and organisations of all kinds need to identify, recruit and retain talent with impact. HERO S Recruitment Process Outsourcing provides a full end to end recruitment solution. HERO provides a tailored range of options including Master Vendor and Vendor Neutral Options so whether you are looking for a fully embedded Recruitment Partner or an unbundled option (recruitment process review, sourcing, screening, assessment, offer management, etc.), our clients benefit from having a centralised model, with a single provider. Deirdre Finnerty Divisional Manager HERO Recruitment (left) 11 12

On-Site Recruitment HERO Talent Solutions offer clients a flexible, cost effective extension to their HR and talent acquisition teams in times of peak requirements.

9 On-Site Recruitment HERO Talent Solutions offer clients a flexible, cost effective extension to their HR and talent acquisition teams in times of peak requirements. Our dedicated onsite recruitment teams can assist clients across a range of services including: developing candidate pipe-lines, screening and interviewing, recruitment administration, HR operations, etc. Project Scale ups HERO Talent Solutions offer our clients individualised bespoke hiring options during periods of peak capacity aligned to project scale-ups. Our offerings range from ring-fenced recruitment plug-in options to recruitment administration support. We will understand your hiring project time-line and work with you to ensure all your key metrics are met whilst providing superior customer service. HERO Recruitment continues to be a valued partner in supplying high calibre candidates to all three Boston Scientific sites in Ireland. In particular they have been successful in delivering on specific roles for key project scale-ups. HERO has also provided on-site recruitment presence during increased activity when required and consistently operate in a highly professional and competent manner. Lorraine McDonnell Senior Talent Acquisition Specialist Boston Scientific 13 14

10 Psycometric Testing Psychometric Testing is an excellent tool to give an overview of the attitude and aptitude of shortlisted candidates. At HERO we have our very own fully trained and registered psychometric assessors to ensure the most accurate test assimilation. HERO recruitment is an extension to our talent acquisition team. From hiring strategy meeting to the induction of the right talent, the HERO recruitment team provide an exemplary service. They are knowledgeable about our business needs, responsive and thorough. A true talent acquisition partner. Orla Keady-Giblin Human Resources Manager Ingersoll Rand Thermo King 15 16

11 FDI Start-Ups HERO Talent Solutions offer our FDI partners a range of bespoke and advisory services to assist with their expansion in Ireland. We work closely with our business partners to understand their future headcount forecast and develop niche candidate development strategies We advise on a range of recruitment strategies including employer branding, targeted hiring campaigns to full end to-end recruitment process outsourcing (RPO) solutions. HERO Recruitment were instrumental in sourcing and delivering key talent to the organisation and enabled us to meet our key deliverables within our start-up phase. They thoroughly understood our culture and constantly over delivered on our expectations. Our partnership with Hero Recruitment has without a doubt been a professional and collaborative one. HERO exceed themselves in all aspects of recruitment and are an absolute pleasure to work with. Christine Power Vice President of Human Resources Pivot Europe 17 18

Payrolling Outsource your business payroll to us. We offer an efficient service which will take the hassle out of your weekly or monthly payroll.

12 Payrolling Outsource your business payroll to us. We offer an efficient service which will take the hassle out of your weekly or monthly payroll. HERO offers clients a fully managed outsourced payroll service for all your employees and/or contractors. Our payroll system takes the complication out of operating a payroll system and frees up valuable time. 4.4% Analysts forecast the global payroll outsourcing market to grow at a CAGR of 4.4% during the period (Technavio 2016) Cliona O Malley HERO Recruitment 19 20

13 Galway Office Office Block 2, IDA Small Business Park, Tuam Road, Galway, Ireland Ph Cork Office Penrose House, Penrose Quay, Cork, Ireland Ph Dublin Office 6-9 Trinity Street Dublin, Ireland D02 EY47 Ph

RECRUITMENT....finding the best in people

RECRUITMENT....finding the best in people ...finding the best in people Our HERO s are our staff... who make our belief into reality Deirdre Finnerty Divisional Manager HERO Recruitment Cliona O Malley HERO Recruitment Our HERO s are our clients...