Assistant Manager, Social Work (New position)

Transcription

1 Edmonton Catholic Schools is now accepting applications for the position of Assistant Manager, Social Work (New position) Edmonton Catholic Schools is a large urban school district whose mission is to provide a Catholic education that inspires students to learn and that prepares them to live fully and to serve God in one another. The District is comprised of over 42,000 students and 5,000 employees in 96 schools and other sites. Edmonton Catholic Schools requires an Assistant Manager, Social Work to provide assistance to the Manager, Social Work in the supervision of Family School Liaison Social Worker staff. The incumbent coaches and mentors teams in the delivery of social services. The job also orientates and mentors social work staff about the skills of the profession to other District staff including teachers, Educational Assistants (EA), and Early Learning Facilitators (ELF), in the discipline of expertise as required. The incumbent assists the manager in the development and delivery of specialized services. The range of assistance provided includes: collecting data on department deliverables, developing and maintaining standards of practice, developing resources, and providing/organizing discipline specific professional development activities. The incumbent must be able to utilize their area of expertise in ensuring that professional conduct and integrity within their field of expertise is adhered to. Collaboration with the management team and community partners is key in this role. For further information on this job opportunity, please contact Tammy Woroschuk at tammy.woroschuk@ecsd.net. To apply, please a letter of interest and resume by Wednesday, November 22, 2017 to: Tammy Woroschuk, Manager, Social Work resumes@ecsd.net Prior to employment, successful candidates will be required to submit Police Information Check and Intervention Record Check documents. We thank all candidates for their interest. Only applicants considered for the position will be contacted. This is a permanent, full-time, Out of Scope, Level 7 position with a salary range of $81, $101, to commence as soon as possible. The successful applicant s starting salary will be based on the individual s education, qualifications and directly related experience. Edmonton Catholic School District offers a comprehensive benefits program as part of its total compensation package. Primary Responsibilities: Supervise and support staff in the attainment of the goals and objectives; Assign, delegate and evaluate work and manage staff attendance; Lead staff including orientation to role, standards and practices; Conduct follow-up classroom and school visits and observation of FSLSW staff in oneon-one and/or group sessions; Develop and maintain relationships with parents, community agencies, children and other stakeholders to align needs with District services; Work with the manager to ensure the development and establishment of District standards, continuity of services and support and assist in research projects; Develop, support and maintain standards for inclusive intervention. Qualifications: Degree in Social Work, plus three years directly related experience working with children, families and social service agencies; Full registration with the Alberta College of Social Workers (General Practice Permit) is mandatory; Knowledge of relevant Regulatory Standards of Practice and Codes of Ethics for Registered Social Workers and the impact of the bio-psycho-social elements of a students learning and family dynamics; Strong leadership, supervisory and team building skills; Superior oral and written communications skills and the ability to communicate highly technical information to parents and others outside of the profession; Flexibility is essential for this incumbent given the variety of children s abilities, needs and conditions and the complexities of working as a cohesive team; Must be a Canadian Citizen or Permanent Resident. A complete job description is shown below.

2 JOB IDENTIFICATION: Incumbent: Current Classification Level: Supervisor s Name: Location: Genesis Centre Working Title: Assistant Manager, Social Work Requested Classification Level: Supervisor s Working Title: Manager, Social Work Department/Program: Learning Services Innovation/Social Work PRIMARY FOCUS/OVERALL ACCOUNTABILITY: Provide a brief summary of the job, covering the main responsibilities, the framework within which the job has to operate and the main contribution to the organization. The primary responsibility of the job is to provide assistance to the Manager, Social Work in the supervision of Family School Liaison Social Worker staff. The incumbent coaches and mentors teams in the delivery of social services. The job also orientates and mentors social work staff about the skills of the profession to other District staff including teachers, Educational Assistants (EA), and Early Learning Facilitators (ELF), in the discipline of expertise as required. The incumbent assists the manager in the development and delivery of specialized services. The range of assistance provided includes: collecting data on department deliverables, developing and maintaining standards of practice, developing resources, and providing/organizing discipline specific professional development activities. The incumbent must be able to utilize their area of expertise in ensuring that professional conduct and integrity within their field of expertise is adhered to. Collaboration with the management team and community partners is key in this role. JOB RESPONSIBILITIES AND ACTIVITIES: Normally a job has four to eight core responsibilities, each of which shows what the job is accountable for, within what framework, and what the added value is. For each responsibility, approximately four major activities should be described. List the core responsibilities in ascending order of importance. 1. Supervision and leadership Supervise and support staff in the attainment of the goals and objectives Assign, delegate and evaluate work and manage staff attendance Lead staff including orientation to role, standards and practices Conduct follow-up classroom and school visits and observation of FSLSW staff in one-on-one and/or group sessions Consult with staff in reviewing, evaluating and addressing gaps in work performance Support staff in developing a professional growth plan and ensure follow-through Advise manager of situations where performance management issues exist Advise manager where improvements appear unattainable and/or progressive discipline appears warranted Participate in recruitment, selection, on-boarding and retention of staff Support the management team in efforts to bring the inclusive education team together 2. Mentorship and consultation Mentor new staff to understand the context of working in a school environment and with educators Work with staff who are having difficulty preparing counselling goals for students and supportive goals for families Assist manager with follow-up supervision visits of staff Promote and facilitate peer support groups at the request of the FSLSW staff Provide regular feedback on staff performance and follow up Liaise with teachers, EAs, ELFs, other multi-disciplinary team members and parents who participate as part of each child s program planning team Ensure staff work collaboratively with members of the multi-disciplinary team Assist manager in the recruitment of social work practicum students Provide mentorship to FSLSW staff who supervise work practicum students Ensure all staff are following and aware of current standards of practice as laid forth by Alberta College of Social Workers (ACSW) Revised November 7,

3 JOB RESPONSIBILITIES AND ACTIVITIES: Normally a job has four to eight core responsibilities, each of which shows what the job is accountable for, within what framework, and what the added value is. For each responsibility, approximately four major activities should be described. List the core responsibilities in ascending order of importance. 3. Communication Develop and maintain relationships with parents, community agencies, children and other stakeholders to align needs with District services Model and work with the team on building and maintaining these relationships Promote program services and increase awareness of the social work discipline Increase awareness of and promote specialized resources within the District 4. Program planning and delivery Work with the manager to ensure the development and establishment of District standards, continuity of services and support and assist in research projects Support and participate in collaborative processes Collaborate with internal and external clients, partners and stakeholders to identify, select, develop and produce high quality resources Assist manager in evaluating Family Oriented Programming and presentations facilitated by staff 5. Inclusive intervention standards Develop, support and maintain standards for inclusive intervention Ensure consistencies in reporting and documentation Collaborate with other assistant managers and supervisors to build staff capacity and enhance skills in program planning, implementation and documentation Oversee staff in the writing of assessments and counselling goals such as year-end summaries Ensure standards are established with the team who work with all students/children regardless of need Collaborate with other assistant managers and inclusive education staff for integrated service delivery wherever possible Ensure data is collected to support the evaluation of the unit s performance and outcomes 6. Professional development Ensure inclusive educational philosophy is understood and incorporated into student and/or family goals Collaborate with the manager to ensure professional development opportunities supports FSLSW scope of practice Assist in the development and implementation of in-house presentations and other PD activities Work with staff to generalize strategies to natural environments, which include programming in the classroom, home and new environments Assist the team and manager in creating PD activities for other inclusive education and school staff Advise, encourage and mentor staff in their current role and to encourage opportunities for leadership within the school context Maintain technical knowledge and professional credentials through a range of activities PROBLEM SOLVING: Describe difficult or challenging situations the position is typically expected to solve; the degree of originality of the solutions; assistance available; and any problems or decisions that must be referred to a supervisor for resolution or approval The incumbent must be able to resolve situations with staff in the event of concerns/challenges. The incumbent is expected to resolve these problems independently; however, for more complex or unusual problems, guidance is available through the manager. The incumbent must be able to utilize their area of expertise/discipline in ensuring that professional conduct and integrity within their field of expertise is adhered to. When an employee s performance is challenged due to professional integrity, the critical lens of the incumbent would be integral to ensuring proper follow through and accountability within the profession in assistance to the manager. The job will identify performance problems and work with the manager to develop a management plan to address gaps and to document for the review process. The implementation of the plan to address gaps in service can be carried out by the Revised November 7,

4 incumbent with direction of the manager. I n situations where appropriate improvement is not observed, and progressive discipline is warranted the incumbent will pass the situation onto the manager to address. In cases, where termination is contemplated, the manager and Human Resource Services will be involved. The incumbent must also be able to support staff in resolving conflicts with inclusive education, school staff and/or families. The incumbent must be knowledgeable of the process of discipline through the Alberta College of Social Workers and assist the manager in maintaining the highest level of professional integrity for staff so as to not warrant a formal investigate from a regulatory body. ORGANIZATIONAL DATA: Identify any measurable areas upon which the job has either direct or indirect impact. Measures that may be included are: number of staff supervised, annual operating budget, number and size of projects, clients served or any other significant values. Include examples that indicate the size of the job. Attach a complete Organization Chart that includes supervisor, peers, direct reports and staff. The job assists the Manager, Social Work in the day-to-day administrative operations including planning and preparing the annual budget and providing input on projected and actual expenditures within discipline area. The incumbent directly supervises FSLSW within their area of discipline. The job coaches, mentors and addresses performance gaps for the staff. There are approximately 52 professionals and the team is expected to grow as the demand for social workers in our schools increase. Social workers provide support to, and their work directly impacts students and families with bio-psycho-social difficulties which impacts their ability to learn. The incumbent therefore has a far-reaching impact on the ability of staff to support the teacher and other school staff and the affected students/children and their families. Organizational Chart Assistant Superintendent Director, Inclusive Education Regional Manager Regional Collaborative Service Delivery Model Manager, Psychology Manager, Social Work Manager, Speech Language Pathology Manager, Occupational and Physical Therapy Manager, Behavioural Therapy Staffing Coordinator Clinical Social Worker Assistant Manager, Social Work Assistant Manager (2 jobs) Assistant Manager Assistant Manager Coordinator, Regional Collaborative Service Delivery Registered Psychologist Provisional Psychologist Family School Liaison Social Worker Educational Assistant Sign Language Interpreter Therapeutic Assistant (26 jobs) Adapted Physical Education Specialist Physical Education Specialist Behaviourial Specialist (43 jobs) Behavioural Analyst (2 jobs) Assistant Behavioural Analyst Inclusive Education/Specialized Services Learning Services-Innovation 11/1/2017 Speech Language Pathologist (20 jobs) Multi-Cultural Animator (4 jobs) Speech Language Pathology Team Occupational Therapist (!7 jobs) Therapeutic Assistant (10 jobs) Licensed Practical Nurse (2 jobs) Physical Education Coordinator Physical Therapist (contrct) Youth Services Coordinator Occupational/Physical Therapy Team Therapeutic Assistant (27 jobs) Behavioural Therapy Team Revised November 7,

5 REPORTING RELATIONSHIPS: Identify the jobs and the number of incumbents within each job that report directly to you. Provide a brief summary of each subordinate job s purpose. Job Title Job Responsibilities Family School Liaison Social Worker The job supports pre-school to Grade 12 children/students and their families, especially those who have been approved for Program Unit Funding or behavioural/emotional disorders in accordance with Alberta Education. The job provides case planning, counselling and group facilitation to students, with emotional and behavioural needs, and their families CONTACTS: Identify internal and/or external contacts such as co-workers, clients, stakeholders and partners. Indicate the nature and purpose of contact (i.e. to deliver information, present data, negotiate contracts, etc.) and frequency (daily, weekly, monthly etc.). Contact Nature and Purpose Frequency Family School Liaison Social Workers Students Parents/guardian and families School administrators, teachers and District staff Community agencies, physicians, medical personnel and other school jurisdictions Network of professional contacts Alberta Children s Services, Alberta Justice, Edmonton Police Services and Alberta Health Services Alberta Education To provide coaching and mentorship To provide assessment of performance and feedback to ensure increased skill set To provide mediation and conflict resolution To provide guidance based on Standards of Practice and Code of Ethics To provide information, expertise and resolve problems To conduct needs assessment and provide linkages to community resources To provide one on one counselling and intervention(s) To mediate and negotiate positive outcomes To provide mentorship To conduct needs assessment and assist parents/guardians in locating, advocating and receiving supports that are community based To facilitate, guide, inform and help relevant caregivers understand the assessment and intervention process. This includes the process of informed consent. To mediate and negotiate positive outcomes To provide information, counseling, expertise and resolve problems To provide and exchange information To collaborate on educational support To provide advice and resolve problems To provide direction and feedback regarding assessment and intervention. To coach, mentor and orient other team members To participate in case conferences To provide advice, counseling and to resolve problems To collaborate on support services and initiatives To mediate/negotiate and resolve disputes To provide and obtain information and share best practices To participate in case conferences and collaborative solutions To provide and exchange information To collaborate on educational support To participate in case conferences To provide and exchange information To advocate with the goal of additional supports Daily On going On going Revised November 7,

6 Job Qualifications: Include a list of the most important knowledge factors, including knowledge about practical procedures, specialized techniques etc. Outline specific training that is needed to do the work and any occupational certification/registration required for the job. Include a list of competencies (skills and abilities) critical in performing the job. Knowledge and Experience Competencies Degree in Social Work, plus three years directly related experience working with children, families and social service agencies Full registration with the Alberta College of Social Workers (General Practice Permit) is mandatory Knowledge of relevant Regulatory Standards of Practice and Codes of Ethics for Registered Social Workers and the impact of the bio-psycho-social elements of a students learning and family dynamics Advanced problem-solving skills and the ability to assess needs of various stakeholders and make appropriate referrals Knowledge of group management and facilitation techniques and principles Working knowledge of cross-cultural competencies and training Knowledge of, supervisory principles, Human Resource policies and procedures and Out of Scope Terms and Conditions Knowledge of program development and project management techniques, principles and practices Knowledge of workplace safety and awareness of Occupational Health and Safety Knowledge of records management principles including Freedom of information and Protection of Privacy (FOIP) Legislation, Microsoft programs including Excel, databases and Outlook. General knowledge of multi-disciplinary setting is essential to be informed in all disciplines General knowledge of the District/department operations, business, goals and objectives Understanding of educational curriculum. Signatures Strong leadership, supervisory and team building skills Superior oral and written communications skills and the ability to communicate highly technical information to parents and others outside of the profession Ability to establish rapport and trust in working relationships with subordinates, specialists, administration, teachers, families and community agencies Strong problem-solving skills and the ability to influence decision making Strong conflict management, mediation, negotiation and conflict resolution skills Strong time management, planning and organizational skills with the ability to prioritize responsibilities Strong consultation skills and ability to facilitate the consultant role through education, training and assisting other professionals and care-givers Ability to present oneself in a friendly and positive manner Ability to manage crisis situations efficiently and effectively Ability to manage information and maintain confidentiality Flexibility is essential for this incumbent given the variety of children s abilities, needs and conditions and the complexities of working as a cohesive team The signatures below indicate that the incumbent, supervisor and principal/director have read, discussed, and agreed that the information accurately reflects the work assigned. Incumbent Supervisor Name Signature Date Name Signature Date Manager Revised November 7,

7 Name Signature Date This information is being collected under the authority of Board Governance Policy EL# 5 relating to Freedom of Information and Protection of Privacy (FOIP) Act and will be used to allocate positions within a classification plan and to manage the Edmonton Catholic School District s human resources program. If you have any questions about the collection of this information, contact the Assistant Superintendent, Human Resource Services Revised November 7,